The hotel is beautiful and luxurious, especially the lobby. The room was tastefully decorated and felt more like an old-world apartment with modern touches. The walk-in closet space was very large, the bathroom was spacious, including the shower area, and the room had adequate seating areas. The bed was comfortable. We were on a high floor, making it very quiet at night. The staff, especially the head of the bell staff, were not only friendly but very helpful. We were, however, disappointed in the breakfast service. It took 45 minutes to serve a simple order, and the staff seemed disorganized. A more extensive buffet offering would be a better option.