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 Philadelphia •1 Room
 Philadelphia • 1 Room
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Sonesta Philadelphia Rittenhouse Square

4.0 out of 5.0
Overview Reviews Amenities & Policies
1800 Market St, Philadelphia, PA
1-844-663-2269
4.2
out of 5
"Good!"
See all 139 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Business

Recent guest reviews

Wonderful staff! Perfect location! Room was great and everything was clean and well-maintained except the bathroom tub.

The rooms were large and the beds were comfortable

Clean friendly staff and great food options breakfast lunch n dinner

Not worth the price - Great location, great outdoor pool, friendly bartender and check-in staff. Room service never answered, no one could help when you needed something. Other than the location and pool NOT WORTH IT!

The pool was nice, could use a bit larger drinks menu and more music options. The room was clean, good size and the fridge was empty which we could put our sodas and juice in. The room had extra what we needed!

Great location and the pool area is nice. However the rooms are a little unkept. As in there’s dust and you can tell they haven’t been fully cleaned in a while. Also it’s really noisy. The walls are paper thin. There was a group staying on our floor that were so loud and would yell and run down the hallways screaming in the early morning hours, got the cops called on them one night and everyone on the 10th floor had to listen to this and never got so much as an apology from the staff nor did they kick these people out. I was pretty disappointed because both nights we got no sleep. I don’t expect this from a higher end hotel.

Extremely friendly and helpful. Very attentive and professional.

Brianna checked us in and was excellent the staff was very friendly

Great location. New rooms. Nice to use the pool during the summer.

Market St Philadelphia PA

Hotel highlights

  • Walking distance to Walnut Street and Rittenhouse Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Center City, Sonesta Philadelphia Rittenhouse Square is within a 5-minute walk of Walnut Street and within 15 minutes of other popular attractions like Rittenhouse Square. This 4-star hotel welcomes guests with 439 rooms and conveniences like free in-room WiFi, a health club, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Sonesta Philadelphia Rittenhouse Square's 439 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Sonesta Philadelphia Rittenhouse Square, guests have access to a health club, free WiFi in public areas, and conference space. Valet parking is available for USD 50 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Petite Guestroom with 1 Queen Bed

Queen 1 | Sleeps 2
$149* Per night/room Oct 20 - Oct 21

Club Level Petite Guestroom with Queen Bed

Queen 1 | Sleeps 2

Club Level Deluxe Guestroom with 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Guestroom with 1 King Bed

King 1 | Sleeps 3

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (87) Couples (19) Business (9) Family (7) Friends (8) Other (5)
5
Family with small children

Wonderful staff! Perfect location! Room was great and everything was clean and well-maintained except the bathroom tub.

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

We appreciate the great rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! I'm glad that our friendly, helpful team ensured a wonderful service experience, and delighted that you enjoyed our ideal Center City location, steps from so many great places to dine, shop, and visit. We look forward to hosting you again the next time your plans find you returning to Philly!

5
Friends

The rooms were large and the beds were comfortable

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

We appreciate the great feedback about your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed your spacious, well-appointed guestroom and the plush bedding. We look forward to your next stay at our Center City hotel!

5
Families

Clean friendly staff and great food options breakfast lunch n dinner

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

We're happy you enjoyed a great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square, thanks to the friendly, helpful service from our terrific team. We offer varied dining options, including Ruth's Chris Steakhouse, Art Bar, and Room Service. We look forward to your next stay at our Center City hotel!

3
Partner Couples

Not worth the price - Great location, great outdoor pool, friendly bartender and check-in staff. Room service never answered, no one could help when you needed something. Other than the location and pool NOT WORTH IT!

By on Sep 10, 2019

Review comment responded on Sep 10, 2019

I apologize that we did not meet your expectations. I recognize that it i awfully frustrating when your phone calls are unanswered, and that seems to indicate we experienced a staffing shortage during your stay. I hope you will consider giving us another chance to deliver a far better experience.

5
Everyone

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

Thank you for the very good rating of your experience staying with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed your visit, and we hope to host you again soon at our Center City hotel!

5
Partner Couples

The pool was nice, could use a bit larger drinks menu and more music options. The room was clean, good size and the fridge was empty which we could put our sodas and juice in. The room had extra what we needed!

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

We're glad you enjoyed your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Regarding our weekend pool bar, we offer limited selections based on the amount of space we have to work with, but there are many additional offerings at our lobby Art Bar cafe. We hope to host you again soon!

4
Everyone

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Thank you for staying with us at Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you enjoyed your visit, and we look forward to your next stay with us at our Center City Philly hotel!

3
Business Business Travelers

Great location and the pool area is nice. However the rooms are a little unkept. As in there’s dust and you can tell they haven’t been fully cleaned in a while. Also it’s really noisy. The walls are paper thin. There was a group staying on our floor that were so loud and would yell and run down the hallways screaming in the early morning hours, got the cops called on them one night and everyone on the 10th floor had to listen to this and never got so much as an apology from the staff nor did they kick these people out. I was pretty disappointed because both nights we got no sleep. I don’t expect this from a higher end hotel.

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Thank you for sharing detailed feedback about your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square. We're glad that you enjoyed our ideal Center City location, steps from so many wonderful restaurants, shops, and attractions, as well as our awesome outdoor heated rooftop pool, which will remain open throughout the month of September. I apologize that we let you down in terms of cleanliness, and this is an unusual concern to read about as our guests regularly praise our housekeeping team's efforts. I hope you reported the issue, as your review is anonymous and we cannot pinpoint your room number to inspect the room for dust as a result. Regarding the noise factor, we did receive two calls this past weekend about noise on the 10th floor, and each time our security team responded, the noise had completely subsided. When there is an issue, once we identify the culprit(s), we issue a warning, and the second time an offense occurs we evict the guest(s). I hope you will consider giving our hotel another opportunity to deliver a better overall experience the next time you visit Philly.

5
Everyone

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Thank you for staying with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the wonderful rating of your stay with us, and we look forward to a future visit to our Center City hotel!

5
Friends

Extremely friendly and helpful. Very attentive and professional.

By on Aug 10, 2019

Review comment responded on Aug 10, 2019

Ed, we're glad you enjoyed such a great experience staying with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad that our terrific team provided such memorable service, and we appreciate your recognition of their efforts. We hope to host you agian soon at our Center City hotel!

Sonesta Philadelphia Rittenhouse Square

1800 Market St, Philadelphia, PA 19103
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