a lot of homeless people sleeping outside
Very friendly staff.
The hotel was average. Some of the staff were great and others weren’t very helpful. You have to ask for your room to be cleaned. I guess that may be the norm now. We asked twice and got some fresh towels and the trash was taken out, but the bed was never made either time. The area around the hotel seemed a little dirty and unsafe in my opinion.
It was right in downtown so you could walk to whatever you wanted too. Chinatown right there. Love sign, few minutes down. Etc.
Coffee cups not replaced. Remind them about towels
The staff was very friendly and helpful. EXCEPT that they would not allow an early check in. I had requested that prior to our arrival because schedule for the event we were attending had changed. I was told that if rooms were cleaned earlier that we would be allowed into our room sooner. That did not happen. Apparently no one was allowed into their rooms prior to 3 PM, causing delays and forcing us to attend our event without appropriate time to get ready.
Property was clean and the staff were friendly. They have a good breakfast in the morning as well. I would stay here again.
The hotel was quiet and the staff was friendly. The rooms were clean and it was conveniently located. If I ever come to Philly, I'll stay again.
bed is not clean, found long hair in bed. they hardly change the sheets.
The hotel was close to the Convention center , Reading Terminal Market , and China town. There were some homeless people laying around outside on the sidewalks but they didn't bother me or anyone else walking by them The room and bathroom was clean, however, there was some paint peeling off from the walls and ceilings. In my opinion, It just need a refresh coat of paint. I just wish there was restaurant available at the hotel.
I would stay there again 😉
Professional and friendly staff!
Overall, we enjoyed our stay. We booked two rooms - one for my family of 4 and one for my parents. Positives: Clean both in rooms and main hotel, responsive and friendly staff, reasonable valet costs given the area, food within walking distance, free hot breakfast, comfortable beds, good AC Negatives: Very busy at check-in. Two people were checking people in, but I stood in line for over 20 minutes (my own check-in process only took like 2 minutes, but the people in front of me took ages). An additional staff member would have been helpful. You could hear motorcycles showing off on the side streets both nights we were there when we were going to bed. The breakfast area was very crowded and food needed restocking at times. A bigger area would have been nice. The ice machines were out of order on almost every floor. My parents complained that the maids didn't put trash bags in both their cans or leave as many towels as they took.
It was special and very comfortable
This property was advertised as having a pool, which means A LOT to two small kids when traveling. Alas, the pool was removed years ago and Oribitz has not updated its listing. Two sad kids.
Located in Center City, Hampton Inn Philadelphia Center City-Convention Center is within a 5-minute walk of Reading Terminal Market and within 15 minutes of other popular attractions like Pennsylvania Convention Center. This 250-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests of Hampton Inn Philadelphia Center City-Convention Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 45 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
a lot of homeless people sleeping outside
Dear Paul Silin,Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!
Very friendly staff.
thank you for your feedback, we are glad we could give you great service. Please come stay with us again
The hotel was average. Some of the staff were great and others weren’t very helpful. You have to ask for your room to be cleaned. I guess that may be the norm now. We asked twice and got some fresh towels and the trash was taken out, but the bed was never made either time. The area around the hotel seemed a little dirty and unsafe in my opinion.
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!
It was right in downtown so you could walk to whatever you wanted too. Chinatown right there. Love sign, few minutes down. Etc.
We are glad you enjoyed your stay. thank you for your feedback
we are sorry to see your 1 str rating and apologize for any inconveniences that have caused this. please let us know what we could've done better to make your stay more pleasing. thank you for staying with us.
Coffee cups not replaced. Remind them about towels
Thank you so much for your feedback and positive ratings, it is appreciated. I am pleased to know that you enjoyed your stay with us and that we satisfied your needs and met your standards of cleanliness and service. We do apologize for the inconveniences and will do better moving forward. Thank you for choosing us
thank you for your feedback it is much appreciated and helps us to grow to become better for each day and each guest's stay. We do apologize for any inconveniences you experienced while with us. It is our goal to satisfy every guest and offer the best level of service and if we did not achieve that during your stay then we are sorry.
The staff was very friendly and helpful. EXCEPT that they would not allow an early check in. I had requested that prior to our arrival because schedule for the event we were attending had changed. I was told that if rooms were cleaned earlier that we would be allowed into our room sooner. That did not happen. Apparently no one was allowed into their rooms prior to 3 PM, causing delays and forcing us to attend our event without appropriate time to get ready.
Your feedback is very much appreciated and while we are glad to know that you enjoyed your stay with us and we apologize if you experienced any inconveniences while you were with us. Thank you for choosing us and Please let us know if there is anything that we could've done better.
Property was clean and the staff were friendly. They have a good breakfast in the morning as well. I would stay here again.
Thank you for staying with us and thank you for taking the time to share your experience at the Hampton Inn Convention Center. Our goal is to always ensure that every detail of our guest’s stay is executed in a personalized and friendly manner! We hope that you will give us the opportunity to serve you again in the future.
Hi Daneille,Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.