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Recent guest reviews

Professional and friendly staff!

Overall, we enjoyed our stay. We booked two rooms - one for my family of 4 and one for my parents. Positives: Clean both in rooms and main hotel, responsive and friendly staff, reasonable valet costs given the area, food within walking distance, free hot breakfast, comfortable beds, good AC Negatives: Very busy at check-in. Two people were checking people in, but I stood in line for over 20 minutes (my own check-in process only took like 2 minutes, but the people in front of me took ages). An additional staff member would have been helpful. You could hear motorcycles showing off on the side streets both nights we were there when we were going to bed. The breakfast area was very crowded and food needed restocking at times. A bigger area would have been nice. The ice machines were out of order on almost every floor. My parents complained that the maids didn't put trash bags in both their cans or leave as many towels as they took.

It was special and very comfortable

This property was advertised as having a pool, which means A LOT to two small kids when traveling. Alas, the pool was removed years ago and Oribitz has not updated its listing. Two sad kids.

Shower tub was cracked and peeling - water was getting in between paint and causing bubbling. There were mosquitos and ants in the room. My daughters feet were so dirty from walking around the room they were black.

Nice place, neighborhood leaves something to be desired

Overall nice property in the middle of the city (so not quiet; just not property’s fsult). Very easy walk to Convention Center, Chinatown, Market St shopping, Franklin Institute, Museum District. Staff are friendly and helpful; dining staff parade through every morning during breakfast to thank patrons (never saw that before!); makes guests feel valued. Breakfast is pretty good. Elevators had problems or weren’t working the entire weekend, though. Real bummer cause there’s no stairs, even for the fit or those on lower floors.

Bar is too small

The staff was great easy check in. Nice room would recommend

Bad water pressure and drainage in the shower. Great location.

Staff was friendly, helpful and professional. Either the walls are extremely thin or guests were extremely loud. Even the person I was on the phone with thought I had people in my room. I complained to the front desk, but there was no reduction/change in the noise.

Clean and speedy elevator and quiet room.

Race St Philadelphia PA

Hotel highlights

  • Walking distance to Pennsylvania Convention Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Center City within a 5-minute walk of Pennsylvania Convention Center, Hampton Inn Philadelphia Center City-Convention Center is within a mile (2 km) of other popular attractions like Rittenhouse Square. This 250-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Renovated in 2018, Hampton Inn Philadelphia Center City-Convention Center offers a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 45 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Philadelphia Center City-Convention Center

Everyone (18) Couples (5) Family (15)
4
Family

Professional and friendly staff!

By on Oct 22, 2022

Review comment responded on Oct 23, 2022

Thank you so much for your kind words. I also wanna thank you for being a loyal customer with our hotel hope to see you soon.

4
Family Family with small children

Overall, we enjoyed our stay. We booked two rooms - one for my family of 4 and one for my parents. Positives: Clean both in rooms and main hotel, responsive and friendly staff, reasonable valet costs given the area, food within walking distance, free hot breakfast, comfortable beds, good AC Negatives: Very busy at check-in. Two people were checking people in, but I stood in line for over 20 minutes (my own check-in process only took like 2 minutes, but the people in front of me took ages). An additional staff member would have been helpful. You could hear motorcycles showing off on the side streets both nights we were there when we were going to bed. The breakfast area was very crowded and food needed restocking at times. A bigger area would have been nice. The ice machines were out of order on almost every floor. My parents complained that the maids didn't put trash bags in both their cans or leave as many towels as they took.

By on Sep 13, 2022

Review comment responded on Sep 13, 2022

Good evening Meredith. I would like to start by saying thank for choosing to stay with us at the Hampton Inn Convention Center. I would like to apologize for the check in time being lengthy for you. We are letting the departments know about your comments so that in the future guests wouldnt have to go through the same things. We appreciate all your comments and concerns. We hope that you would choose to let us show you a great experience the next time you are in the Philly area!

5
Everyone

By on Aug 22, 2022

5
Family with small children

It was special and very comfortable

By on Jul 24, 2022

Review comment responded on Jul 25, 2022

Thank you for taking the time to leave a review. I am happy to hear that your stay met your expectations. We look forward to servicing you again soon.

3
Family

This property was advertised as having a pool, which means A LOT to two small kids when traveling. Alas, the pool was removed years ago and Oribitz has not updated its listing. Two sad kids.

By on Jul 13, 2022

Review comment responded on Jul 15, 2022

Hi, I am sorry to hear that you were told we have a pool. Are you able to show us where this is listed? We would like to remove this information and update it accordingly. I know this must have been frustrating so please give us a call so that we can take care of you for the inconvenience.

2
Family Family with small children

Shower tub was cracked and peeling - water was getting in between paint and causing bubbling. There were mosquitos and ants in the room. My daughters feet were so dirty from walking around the room they were black.

By , from Staten Island on Jun 20, 2022

Review comment responded on Jul 25, 2022

I am sorry to hear that your stay did not meet your expectations. Your concerns are valid and I want to take the time to apologize for the way we fell short. I have addressed your concerns with my staff and I can assure you that we are going to do everything in our power to correct these failures. We hope you give us another opportunity to deliver the service you deserve and expect. Thank you for staying with us.

5
Everyone

By on May 22, 2022

4
Family with small children

Nice place, neighborhood leaves something to be desired

By on May 20, 2022

Review comment responded on Jul 28, 2022

Thank you for staying with us and for your feedback. We work hard to deliver a great experience to each guest. We look forward to serving the next time you are in the Philly area !

4
Partner Couples

Overall nice property in the middle of the city (so not quiet; just not property’s fsult). Very easy walk to Convention Center, Chinatown, Market St shopping, Franklin Institute, Museum District. Staff are friendly and helpful; dining staff parade through every morning during breakfast to thank patrons (never saw that before!); makes guests feel valued. Breakfast is pretty good. Elevators had problems or weren’t working the entire weekend, though. Real bummer cause there’s no stairs, even for the fit or those on lower floors.

By on May 19, 2022

Review comment responded on Jul 28, 2022

Thank you for staying with us and for your feedback. We work hard to deliver a great experience to each guest. I love that you appreciate the staff coming through and saying good morning. Its a nice little thing so the guests see the workers and we are able to say thank you for staying with us. I apologize that the elevators werent in working condition when you were with us. i hope that we can see you soon and the experience is even better than last time.

5
Everyone

By on May 1, 2022

Hampton Inn Philadelphia Center City-Convention Center

1301 Race St, Philadelphia, PA 19107
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