It was nicely set in the middle of downtown with easy walking to the subway and to local restaurants.
For the price of the room, the service and stay were mediocre. The area around the hotel is sketchy as well. My main complaint was the checkin. I did arrive a bit early but was rudely turned away without an answer to when my room would be ready. The front desk wanted the name of my partner who was staying in the room with me. I've never been asked for that kind of information before ever in my 30 years of hotel checkins. I felt like we were being profiled for no reason. We were tired and hot from travel and being outside and dressed up to go to a concert nearby and apparently that warranted the poor service we received.
The staff are very friendly. The hotel is old and dirty. In dire need of updating. The shower heads are very low and at 5’8 required me to bend down to get under the shower head. The toilet area is so tiny if you are a medium sized person, good luck. Halls are dirty, dark and need updating. Around the hotel there are many homeless people lying around. The pool is nice and so is the work out area. Breakfast was good.
Breakfast
Still going thru renovations but nothing changed about service
We were amazed at such a beautiful view from the 20th floor, very clean and the staff were very nice
The parking and where it was located didn’t realize it was in the middle of town if I know that I would not of stayed there
It was at a prime location, easily assessable, room and hotel was nice and clean.
Convenient and good area to stay in center city Philadelphia
The great part about this property is that it is close to all the historical sites. Unfortunately, the day we were their they had an elevator malfunction, something you can't plan for. However, this did allow us to see how the staff handled an major inconvenience. The staff was very helpful and worked tirelessly for everyone until full elevator service was restored.
Location, clean room, nice breakfast, Friendly staff
Convenient to Independence Hall and Liberty Bell. Nice property with friendly and helpful staff. Allowed us to check in early.
Great location, good price. Pool nice and clean. Breakfast has lots of chiices
Very good and friendly staff. Would definitely stay again.
For being in the middle of the city the hotel was very nice! Complementary breakfast was great and the staff was friendly.
The hotel was in great walking distance to the Merrian Theater and a good location to other restaurants and sights of interest. It was clean and staff very friendly! Would definitely come back!
The front desk staff was very pleasant and cordial.
Located in Center City, Holiday Inn Express Philadelphia-Midtown, an IHG Hotel is within a 10-minute walk of popular sights such as Pennsylvania Convention Center and Rittenhouse Square. This hotel has 168 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.
Guests of Holiday Inn Express Philadelphia-Midtown, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
It was nicely set in the middle of downtown with easy walking to the subway and to local restaurants.
For the price of the room, the service and stay were mediocre. The area around the hotel is sketchy as well. My main complaint was the checkin. I did arrive a bit early but was rudely turned away without an answer to when my room would be ready. The front desk wanted the name of my partner who was staying in the room with me. I've never been asked for that kind of information before ever in my 30 years of hotel checkins. I felt like we were being profiled for no reason. We were tired and hot from travel and being outside and dressed up to go to a concert nearby and apparently that warranted the poor service we received.
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PHILADELPHIA-MIDTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future, especially at our front desk.
The staff are very friendly. The hotel is old and dirty. In dire need of updating. The shower heads are very low and at 5’8 required me to bend down to get under the shower head. The toilet area is so tiny if you are a medium sized person, good luck. Halls are dirty, dark and need updating. Around the hotel there are many homeless people lying around. The pool is nice and so is the work out area. Breakfast was good.
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PHILADELPHIA-MIDTOWN. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future
Breakfast
Still going thru renovations but nothing changed about service
Thank you for your review! I am glad that you enjoyed your stay with us! We look forward to welcoming you back again in the future!
Thank you for your review! I am glad that you enjoyed your stay with us! We look forward to welcoming you back again in the future!
We were amazed at such a beautiful view from the 20th floor, very clean and the staff were very nice
Thank you for your comments! I am glad that you enjoyed your stay with us and appreciated the hospitality of our staff! We look forward to welcoming you back again in the future!
The parking and where it was located didn’t realize it was in the middle of town if I know that I would not of stayed there
Thank you for your review! I am glad that you enjoyed your stay with us! We look forward to welcoming you back again in the future!
Thank you for taking the time to tell us about your experience at Holiday Inn Express PHILADELPHIA-MIDTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.