Holiday Inn Express Philadelphia-Midtown2.5 out of 5.0
Recent guest reviews
I frequently have appointments at Wills Eye Institute on Walnut and 8th. This hotel is a lovely accommodation, near the big hospitals and walking distance to many of my favorite restaurants. It may not betas new as some of the other center city hotels, but the place is immaculately clean, the buffet breakfast is more than adequate, and the staff is always polite and helpful.
Gwen at check in was wonderful! The staff was courteous and attentive. Hotel amenities were perfect. The daily breakfast is more than expected and a delight. Great way to start the day. Corner room with a great view of the city and with it snowing it was just perfect! Late check out made it easier to enjoy a few extra hours before flying out. Can't wait to visit the city again and will definitely be staying here again.
I chose this hotel for the location and price but was pleasantly surprised with everything! Fantastic location walkable to all of historic downtown, big clean room, great free breakfast with lots of hot options, but most importantly every single staff member went above and beyond to deliver great service. Best hotel experience I've ever had, including compared to five star resorts when it comes to service!
Very close to city hall, Reading Terminal, etc. Staff was exceptionally helpful and kind. Breakfast was great. Rooms were basic but clean and maintained.
My stay at this hotel was amazing. It was very quiet, clean and modern. The front desk staff was very helpful and friendly. I would definitely recommend this hotel to my friends and family.
very friendly staff very accomadating every staff member i ran into greeted me
Very pleasantly surprised. Price was right and had some trepidation going in, but it was in nice area, staff was good and room was comfortable. Centrally located and overall it was a great value.
The hotel room was very dusty as if has not been cleaned in weeks. I wrote my name in the dust cover table with my finger and it stay like that during my entire stay even those housekeeping staff came in everyday.
Good Staff, clean room, good location......, and overall good
Staff was super helpful and friendly....clean room with outstanding breakfast area!! Our room was one recently remodeled and the workmanship is awesome...thanks for making our trip a treat!
I've stayed here a few times and it's always been clean and a great value
Newly remodeled room, clean, comfortable bed, perfect location. No complaints, would stay here again.
There was construction going on during our stay. But the staff was very kind and accommodating. The location of the hotel was incredible for the price and a great deal! Loved the experience.
I called the hotel before booking through o..z because it said "standard room" but did not explain what it was or which type of bed provided. The girl who answered said 1 queen or king depending on what's available. I booked and when I arrived I was told standard included 2 double beds and that's all they had (I was furious). To make up for it was a cheesy complimentary bag wth 2 waters, a piece of chocolate and small sweet dessert (wrapped cake). The next morning they did upgrade us to a new renovated room with a kingsize bed on one of the top floors. They did reach out a few times to make sure I was good. I was happy from that point on. Only other issue is parking because it's a nightmare with confusing signs and paying no matter where you park almost 24/7. The hotel should include parking or build in the charge to your total. It's roughly 22-35$ a day depending on if you use the car or not.
Almost everyone I spoke to at the hotel was very rude. Yes they were very busy as well but still not an excuse. One young lady with short blond hair was so nice and helpful and really turned the stay around. Got us checked into a clean large room
My family rented two rooms here and I can't say enough good things about this place. The location was perfect, we actually only stayed here just for a night on Independence weekend and it was the perfect place to explore Philadelphia as it is walking distance to most attractions. They offer reduced rate parking for guests that allow you to park in and out. We arrived earlier than check in time, and while our room was not ready yet, Brianna in the front desk made sure we get adjacent rooms and gave us a welcome pack containing maps, snacks, and discount coupons for attractions. They also checked in our belongings while we walk around. The pool was also open early and while it was small, it was an extra perk for us. The best part was the complimentary breakfast. It was a REAL breakfast, which is very rare in most hotels offering complimentary breakfast. I would stay here again, it was definitely worth every penny!
Its fine if you want to be in a great location, it also has a good and comete breakfast included. Does not have safe in the room and bathroom is really tiny.
This Hotel was very clean and comfortable. The staff was very nice and helpful. Hotel located in Center City Philadelphia therefore it was close to some attractions such as the liberty bell. Awesome complimentary breakfast selection as well.
We very much enjoyed our stay here. Never having been to Philadelphia before, we had no idea about getting around etc. The staff here were all so helpful and friendly.....The breakfast is very extensive and the two gals we met in there (Catharine and Ruby) both went out of their way to help in the dining area (which is quite large and lovely) and give tips about the city. The woman that cleaned our room also did a great job (sorry I did not get her name). The front staff folks all were very informative and responded to all needs. Our room was good sized and very comfortable. The hotel is walking distance to so many sites, shopping and restaurants. PERFECT!
Staff was efficient and friendly, but could not answer questions about city events.
Located in Center City, Philadelphia within a short walk of Reading Terminal Market, Holiday Inn Express Philadelphia-Midtown is within a mile (2 km) of other popular sights such as Liberty Bell Center. This 168-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Philadelphia and also close to Independence Hall and Ben Franklin National Memorial.
Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM.
All of Holiday Inn Express Philadelphia-Midtown's 168 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Holiday Inn Express Philadelphia-Midtown, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 27.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.