Check in went well and room was nice. The lobby was clean.
It's a city, dont complain about the cars. I slept like a baby. My room did smell like smoke which i didn't like but oh well. Also, we left the trash outside our room like we were told but no one came by for 3days. so there was just trash laying in the hallway. we kept telling the front desk but idk . breakfast was cereal, muffin bananas, granola bar, oatmeal; it was alright. customer service was pretty good.
This hotel went above and beyond! Not only were we able to have early check in and not have to carry our bags throughout the city but they also upgraded our room for nothing! Everything was clean and sanitary during these troubling COVID times. And breakfast was prepackaged in the morning. (We chose our breakfast the night before) I would definitely stay again, COVID or not! The location was also very close to Old City and a nice 10 min walk to Old city or an easy walk down Penn Landing! (We walked most of our trip) Definitely conveniently located!!
Convenient location. Place is clean. Room is spacious and bed is wonderful. Breakfast is ok. Staff are friendly and helpful.
Very average. Nothing stood out as excellent or above average.
Quick check-in, parking right behind the hotel, clean facilities
The property is conveniently located across the street from two busy piers and a short drive from restaurants and a popular music venue. Though one side faces the highway, the sound didn't affect our stay at all.
I was traveling for the holiday weekend, and this hotel was perfect. It made us feel comfortable so we could enjoy our weekend.
It was a nice hotel, rooms were clean, Manager knowledgeable regarding changing accommodations.
This is the noiseist hotel I've ever stayed in. My room was literally rift on the other sideof the wall between the parking lot and the freeway. The location is great..close to much out central Phillies attractions but i got little sleep so to the noise.
Our hotel room was clean and comfortable. Alll the staff was friendly and welcoming.
Convenient location and clean room, that’s what I needed for this stay
Good hotel, clean, with polite staff. The lobby and breakfast room were crowded and the driveway exit had narrow steps and the driveway was too narrow making access difficult. I would return.
Clean, comfy, and convenient to everything. Friendly staff made the stay extra enjoyable.
Hotel was located very close to attractions and restaurants. They provided a courtesy shuttle to Society Hill/South St/Headhouse Square area and also picked us up when we were ready to return to the hotel. Room was very comfortable and clean, parking available for a reasonable rate ($30/night0 with in/out privileges. Breakfast was included, as well as hot pretzels in the afternoon, and all day coffee and tea. Some front desk staff were extremely friendly and helpful, others were very busy looking at their phones, and ignored us when we walked by. Great value for a nice hotel. We enjoyed our stay and would definitely stay here again. Excellent overall.
Met my expectations This survey is too prying This survey is still not satisfied with my response
we had a nice experience while staying at the hotel. it was nice
We were on the seventh floor facing the Deyla River after Jose and Courtney checked us in. Every single staff member has been super friendly and nice. Brian the shuttle driver is very nice knowledgeable and gave us a lot of tips on sight seeing. Breakfast is really good with omelette pancakes yogurts fruit scrambled eggs sausages bacon. Lower floors view will be blocked by the pier across the street
Located in Old City, Holiday Inn Express Philadelphia - Penns Landing is adjacent to Elfreth's Alley and within a mile (2 km) of other popular sights like Independence Hall. This 184-room hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.
Start your day off right with a free buffet breakfast offered each morning.
All 184 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 35-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
Guests of Holiday Inn Express Philadelphia - Penns Landing enjoy a fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 30.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Check in went well and room was nice. The lobby was clean.
It's a city, dont complain about the cars. I slept like a baby. My room did smell like smoke which i didn't like but oh well. Also, we left the trash outside our room like we were told but no one came by for 3days. so there was just trash laying in the hallway. we kept telling the front desk but idk . breakfast was cereal, muffin bananas, granola bar, oatmeal; it was alright. customer service was pretty good.
TravelGal, Thank you for the fantastic review! I am glad that you had slept like a baby during your stay. I will be speaking with my staff to ensure that trash is picked up in a more timely manner and I apologize that it was left there for the three days you were here! I hope you choose to stay with us again in the future!
This hotel went above and beyond! Not only were we able to have early check in and not have to carry our bags throughout the city but they also upgraded our room for nothing! Everything was clean and sanitary during these troubling COVID times. And breakfast was prepackaged in the morning. (We chose our breakfast the night before) I would definitely stay again, COVID or not! The location was also very close to Old City and a nice 10 min walk to Old city or an easy walk down Penn Landing! (We walked most of our trip) Definitely conveniently located!!
Alyssa, Thank you for a fantastic review! I am glad that you enjoyed your stay with us and look forward to your next visit,
Convenient location. Place is clean. Room is spacious and bed is wonderful. Breakfast is ok. Staff are friendly and helpful.
Thank you for your great review! I am glad that you enjoyed your stay!
Very average. Nothing stood out as excellent or above average.
Thank you for your kind review.
Quick check-in, parking right behind the hotel, clean facilities
The property is conveniently located across the street from two busy piers and a short drive from restaurants and a popular music venue. Though one side faces the highway, the sound didn't affect our stay at all.
I was traveling for the holiday weekend, and this hotel was perfect. It made us feel comfortable so we could enjoy our weekend.
It was a nice hotel, rooms were clean, Manager knowledgeable regarding changing accommodations.
This is the noiseist hotel I've ever stayed in. My room was literally rift on the other sideof the wall between the parking lot and the freeway. The location is great..close to much out central Phillies attractions but i got little sleep so to the noise.
Thank you for a great review! I am glad that you enjoyed your stay with us!