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DoubleTree by Hilton Philadelphia Center City

3.5 out of 5.0

Recent guest reviews

Perfect location for theaters, shopping and sight seeing.

Highly recommend for the price & location. Staff was friendly. Room was nice and spacious with all expected amenities (fridge, iron, coffee pot, hair dryer). Philly is a very walkable city unless you're going to the sports complex as we were.

Nice hotel close to about everything. Had a nice time. The room could have been a little cleaner. There was an old banana peel under the desk but other then that our stay was great. Would definitely go back.

A very comfortable hotel My only complaint was that they supplied toiletries for one in a double room. This was quickly corrected.within a block of theaters and the symphony.

The walls are paper thin, not enough towels, not enough soap. The staff was great.

Great location. Walking distance to Ave of Arts, City Center, Rittenhouse. Pretty lobby, spacious and clean rooms. Will stay again next trip to Philly.

Very convenient to shopping, shows, and great food establishments.

The staff were very friendly, especially those working in the bar restaurant. It was disappointing that they did not offer early check in because we had to wait until 4PM to get into our room and even then, it was not the kind of room we were booked for so we had to switch the next day. The room we did get was next to where the housekeeping staff got their carts and take it from me--they do not shut doors, they SLAM them so all we heard for the next 4 day were slamming doors.

the room was nice and clean, the front desk personnel were very friendly and pleasant. The only thing I didnt care for was the noise coming in the room from the hallway, early morning. seemed someone was opening and slamming the same door over and over again.

I enjoyed my stay apart from the construction outside. My room had a beautiful view and was very comfortable.

Great hotel off of Broad Street with excellent parking! I was even able to stay in the garage until I was ready to leave

staff could not have been more helpful and courteous. totally enjoyed our stay.

Have stayed here several times and will continue to do so. The staff is excellent.

Room too old. Need renovation in the room and bathroom.

Perfect check in, stay, and check out. Nothing to complain about.

We had a comfortable stay at the Doubletree. Pool was small but refreshing. Room was small but comfortable and fairly quiet.

In Center City Philadelphia for a wedding. Room and staff were outstanding. City taxes were high, and parking was NOT included in room rate.

The location of the hotel was optimum for going to the concert at Susquehanna Bank Park. Close to the train. Warm up at the bar, bartenders were awesome.

All elements of hotel experience were great...Close to variety of restaurants, shops, bars...Staff was excellent..friendly , patient, helpful.

237 S. Broad St. Philadelphia PA

Hotel highlights

  • Walking distance to Reading Terminal Market
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Center City within a short walk of Reading Terminal Market, DoubleTree by Hilton Philadelphia Center City is within a mile (2 km) of other popular sights such as Liberty Bell Center. This 3.5-star hotel has 481 guestrooms and offers conveniences like a restaurant, an indoor pool, and a fitness center. It's in central Philadelphia and also close to Independence Hall and Ben Franklin National Memorial.


Dining

In addition to a restaurant that serves breakfast, there's also a lobby lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

All 481 air-conditioned rooms provide coffee makers, safes, and phones. Guests can enjoy cable TV and stay connected with WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests staying at DoubleTree by Hilton Philadelphia Center City enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 42 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

King 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Executive Room, 1 Queen Bed, Non Smoking, Business Lounge Access

Queen 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Philadelphia Center City

Everyone (15) Couples (81) Business (36) Family (39) Other (29) Friends (30)
4
Everyone

Perfect location for theaters, shopping and sight seeing.

By on Jun 2, 2017

Review comment responded on Jun 6, 2017

Thank you for staying with us in Philadelphia!

5

great price, convenient location

Everyone

Highly recommend for the price & location. Staff was friendly. Room was nice and spacious with all expected amenities (fridge, iron, coffee pot, hair dryer). Philly is a very walkable city unless you're going to the sports complex as we were.

By on Mar 12, 2017

Review comment responded on Mar 14, 2017

Thank you for visiting us in Philadelphia!

4
Everyone

Nice hotel close to about everything. Had a nice time. The room could have been a little cleaner. There was an old banana peel under the desk but other then that our stay was great. Would definitely go back.

By on Feb 3, 2017

Review comment responded on Feb 14, 2017

Thank you for visiting us in Philadelphia!

5

right in the middle of the theaters and concert ha

Everyone

A very comfortable hotel My only complaint was that they supplied toiletries for one in a double room. This was quickly corrected.within a block of theaters and the symphony.

By , from Meredith, NH on Jan 18, 2017

Review comment responded on Jan 25, 2017

Thank you for choosing to stay with us in Philadelphia!

3

just ok.

Everyone

The walls are paper thin, not enough towels, not enough soap. The staff was great.

By on Jan 9, 2017

Review comment responded on Jan 20, 2017

Thank you for choosing to stay with us in Philadelphia!

5

great location

Couples

Great location. Walking distance to Ave of Arts, City Center, Rittenhouse. Pretty lobby, spacious and clean rooms. Will stay again next trip to Philly.

By on Dec 14, 2016

Review comment responded on Dec 19, 2016

We look forward to your return!

5

easy walk to everything.

Everyone

Very convenient to shopping, shows, and great food establishments.

By , from Virginia on Dec 13, 2016

Review comment responded on Dec 19, 2016

Thank you for choosing to stay with us!

3

it was ok but not as nice as a normal hilton

Everyone

The staff were very friendly, especially those working in the bar restaurant. It was disappointing that they did not offer early check in because we had to wait until 4PM to get into our room and even then, it was not the kind of room we were booked for so we had to switch the next day. The room we did get was next to where the housekeeping staff got their carts and take it from me--they do not shut doors, they SLAM them so all we heard for the next 4 day were slamming doors.

By , from The Lou on Nov 26, 2016

Review comment responded on Jan 25, 2017

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity to make it right.

5

relaxing

Everyone

By on Nov 1, 2016

Review comment responded on Nov 29, 2016

Thank you for your feedback. We appreciate your balanced review, and we apologize for the error with your room service order.

5

phl stay

Everyone

the room was nice and clean, the front desk personnel were very friendly and pleasant. The only thing I didnt care for was the noise coming in the room from the hallway, early morning. seemed someone was opening and slamming the same door over and over again.

By , from hamilton twsp, nj on Oct 17, 2016

Review comment responded on Oct 18, 2016

Thank you for staying with us!