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DoubleTree by Hilton Philadelphia Center City

4.0 star property

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Photo gallery for DoubleTree by Hilton Philadelphia Center City

Daily buffet breakfast for a fee
Front of property
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Junior Suite, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
237 S. Broad St., Philadelphia, PA, 19107
  • Place, Kimmel Center for the Performing Arts
    ‪2 min walk‬
  • Place, Rittenhouse Square
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

7.8 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mobility Accessible King Studio with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 3

View all photos for Mobility Accessible Junior King Suite with Rol in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Junior King Suite with Rol in Shower

  • Sleeps 2

View all photos for Accessible Queen Room with Tub and Near Elevator

Hypo-allergenic bedding, down comforters, in-room safe, desk

Accessible Queen Room with Tub and Near Elevator

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Tub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for High Floor Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Queen Room with City View

  • Sleeps 2

View all photos for High Floor King Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor King Room with City View

  • Sleeps 2

View all photos for High Floor Two Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Two Queen Room with City View

  • Sleeps 4

View all photos for Standard King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Two Queen Room

  • Sleeps 4

View all photos for Pure Wellness Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Queen Room

  • Sleeps 2

View all photos for Pure Wellness Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Two Queen Room

  • Sleeps 4

View all photos for King Studio with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Studio with Kitchenette

  • Sleeps 3

View all photos for King Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Suite with Kitchenette

  • Sleeps 3

View all photos for Two Queen Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Suite with Kitchenette

  • Sleeps 4

View all photos for Junior King Suite with City View High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior King Suite with City View High Floor

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(176 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Philadelphia

Located in Center City, DoubleTree by Hilton Philadelphia Center City is a leisurely stroll from popular sights such as Rittenhouse Square and Pennsylvania Convention Center. This 481-room, 4-star hotel has a restaurant and a coffee shop/cafe, along with a 24-hour gym.

What's nearby

  • Miller Theater - 1 min walk - 0.0 miles
  • Walnut Street - 2 min walk - 0.1 miles
  • Kimmel Center for the Performing Arts - 2 min walk - 0.1 miles
  • Rittenhouse Square - 6 min walk - 0.4 miles
  • Reading Terminal Market - 9 min walk - 0.5 miles

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia Intl. Airport (PHL) - 25 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Little Nonna's - ‬2 min walk
  • ‪Bud & Marilyn's - ‬2 min walk
  • ‪Standing O Bar/Bistro - ‬1 min walk
  • ‪Locust Rendezvous - ‬3 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

Guests staying at DoubleTree by Hilton Philadelphia Center City enjoy a 24-hour gym, in-room fitness, and WiFi in public areas. Self parking is available for USD 48 per night. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include conference space, a business center, and express check-out.
Guests can expect to find WiFi and 42-inch TVs with satellite channels and Netflix. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
A 24-hour health club and in-room fitness are featured at the hotel. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 48 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15 to 30 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Academy Coffee + Market

Things to do

  • 24-hour health club

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 26 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 to 30.00 for adults, and USD 10.00 to 14.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 899751

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Philadelphia Center City?

DoubleTree by Hilton Philadelphia Center City offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Philadelphia Center City?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Philadelphia Center City on Apr 12, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of DoubleTree by Hilton Philadelphia Center City?

This hotel is situated in Center City within a short 8-minute walk of Rittenhouse Square and also 11 minutes on foot from Pennsylvania Convention Center. You'll also find Reading Terminal Market and Liberty Bell Center less than a mile away.

Is parking available on site at DoubleTree by Hilton Philadelphia Center City?

Yes, secured parking is offered for USD 48 per night with in/out privileges.

Does DoubleTree by Hilton Philadelphia Center City include a casino on the premises?

No, DoubleTree by Hilton Philadelphia Center City doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Philadelphia Center City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton Philadelphia Center City?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and streaming fitness classes.

Are there hot tubs at DoubleTree by Hilton Philadelphia Center City?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Philadelphia Center City feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Philadelphia Center City serves buffet breakfast for a surcharge each morning at Academy Coffee + Market.

Does DoubleTree by Hilton Philadelphia Center City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Philadelphia Center City for a fee of USD 75.00 per accommodation, per stay.

Are there connecting rooms at DoubleTree by Hilton Philadelphia Center City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Philadelphia Center City?

The closest major airport to DoubleTree by Hilton Philadelphia Center City is Philadelphia Intl. Airport (PHL), which is 10.1 mi away (25 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 14.6 mi away (37-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Philadelphia Center City?

No, there aren't any guestrooms at DoubleTree by Hilton Philadelphia Center City that offer a balcony.

Does DoubleTree by Hilton Philadelphia Center City have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Philadelphia Center City.

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 852 out of 1602 reviews
Rating 8 - Good. 336 out of 1602 reviews
Rating 6 - Okay. 231 out of 1602 reviews
Rating 4 - Poor. 99 out of 1602 reviews
Rating 2 - Terrible. 84 out of 1602 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Althea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
People friendly and helpful but shower didn’t work and it took a while to get it resolved
Stayed 1 night in Dec 2025

10/10 Excellent

Bridget

Stayed 3 nights in Dec 2025

10/10 Excellent

zin

Stayed 3 nights in Dec 2025

8/10 Good

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Josh

Traveled with group
Liked: Cleanliness, room comfort
The location was great for visiting friends in Philly and New Jersey. Clean and easy to check in and park. The hotel could use an interior remodel or update. It is great for a trip you will not spend much time in the room.
Stayed 1 night in Dec 2025

10/10 Excellent

John, Egg Harbor City

Liked: Cleanliness, amenities, property conditions & facilities
A warm welcome and smile alwaylsw lmsllappreciated and
Stayed 2 nights in Dec 2025

2/10 Terrible

Beth

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was so rude when issues with check in were the hotel not Expedia.Our Christmas was ruined and we stayed at another hotel after hours of frustration hotel refused refund as well
Stayed 1 night in Dec 2025

10/10 Excellent

Crysdian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 3 nights in Dec 2025

10/10 Excellent

Sari

Traveled with family
Liked: Cleanliness, amenities
Great room; location; staff!
Stayed 1 night in Dec 2025

8/10 Good

Kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Stayed 2 nights in Dec 2025

2/10 Terrible

Danielle

Disliked: Amenities
Upon arrival, guests are encouraged to download the Hilton app to access your “digital key”. When I arrived after a 10 hour drive (very much looking forward to stretch and relax), the line to check in was nearly through the door. I promptly downloaded that app to skip the line only to have the app tell me I need to SHOW MY ID AT THE DESK TO GET MY DIGITAL KEY. Cue getting in the very outrageously long line. It took AN HOUR to check in, no offer to make the inconvenience right. Ok? Front desk asked us if we were ok with a “room by the elevator”. We reluctantly agreed because we were told since we were on the 2nd to last floor, there would be minimal noise. WRONG. Every time those elevators are used, it sounded like planes departing in our room. We should have just booked a room by the airport. Thermostat would make the room hotter than the time I visited Death Valley in July; turn it down one degree, there were icicles. There were literal icicles on our leftovers in the fridge. Our food (which cost $$$) was frozen solid, unable to be eaten and cans of soda exploded. Check out: it took 20 minutes to get an elevator to get to lobby to get to parking garage to drop off bags. Left some small things in the room to retrieve and the elevator issue caused us to lose access to the room (key wouldn’t work). Had to wait another 1/2 hour to have someone open door. Staff was nice, but obviously overwhelmed. Management is letting staff & guests DOWN. The elevator rooms shouldn’t exist.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dayana, Naples

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service, staff were amazing and very accommodating
Stayed 1 night in Dec 2025

4/10 Poor

Jameelah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The pool was dirty. The sides of the pool were yellowed and there was dirt or sentiment or some type of grainy debris floating in the pool and at the bottom of the pool. My family and I were hoping to swim during our stay and the pool was one of the main reasons that we chose this hotel. It was quite disappointing to not be able to enjoy the pool. Also, at check-in a hold was placed for parking. I paid for parking. However, a day after checkout another “hold” was placed for 146 with no contact or explanation. Why was it placed 2 days after checkout? I called customer service and was told to call Expedia. Expedia could not help because they did not place the charge. I called Hilton back and was told the hold was for incidentals. The sloppy customer service and communication and quality of the pool is disappointing over Christmas.
Stayed 2 nights in Dec 2025

10/10 Excellent

jie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is clean
Very nice location with parking ,
Stayed 1 night in Dec 2025

4/10 Poor

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Line was extremely long and only 2 receptionists on such a busy night
Stayed 1 night in Dec 2025

8/10 Good

Henry

Stayed 2 nights in Dec 2025

8/10 Good

MARIE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service
Room was clean, friendly staff, great location
Stayed 3 nights in Nov 2025

6/10 Okay

Poppy

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The entire staff was friendly and helpful.
Happy Holidays
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 4 nights in Nov 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well stocked bar, excellent food
Stayed 3 nights in Dec 2025

10/10 Excellent

Cayla

Stayed 1 night in Dec 2025

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