The room was clean and spacious and the staff was friendly. I would definitely stay here again.
Upon arrival we were told the pool was closed, but later saw swimmers. We were informed bagged breakfasts would be available, but they weren't, and no staff was in sight to discuss. Our bathroom was dirty, and had a DIRTY roll of toilet paper. There was an empty bottle under the bed
Located in Northwest Pensacola, Home2 Suites by Hilton Pensacola I 10 Pine Forest Road is 1.6 mi (2.6 km) from Five Flags Speedway and within a 10-minute drive of other popular attractions like West Florida Hospital. This 80-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning.
The 80 soundproofed rooms feature kitchenettes with refrigerators, microwaves, and dishwashers. Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, free newspapers, and free local calls.
Built in 2020, the brand new Home2 Suites by Hilton Pensacola I 10 Pine Forest Road offers free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area and barbecue grills.
The room was clean and spacious and the staff was friendly. I would definitely stay here again.
Dear valued, Thank you for taking the time post about your experience. We are delighted and humbled by the 5 STAR rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Home2 Suites by Hilton Pensacola I 10 Pine Forest Road. Sincerely, Management
Upon arrival we were told the pool was closed, but later saw swimmers. We were informed bagged breakfasts would be available, but they weren't, and no staff was in sight to discuss. Our bathroom was dirty, and had a DIRTY roll of toilet paper. There was an empty bottle under the bed
Dear Claudia, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. We have addressed your comments with the appropriate departments to ensure we use your feedback to improve our operations. We hope you allow us another opportunity to exceed your expectations on your next trip to the area. Sincerely, Management
Dear valued guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Home2 Suites by Hilton Pensacola I 10 Pine Forest Road. Sincerely, Management