Excellent breakfast, friendly staff Very clean
It is 2 star hotel with 2 star rating. I understand it is considered 2 star hotel but cleanliness shouldn't be a feature but a requirement. As soon as you walk in the hotel you will start feeling it, elevators are dirty, fridge in the room was disgusting from outside and indie ,there was pubic hair in bathroom. This is the same exact experience another user reported on Trip advisor. The gentlemen at the front was talking to me like I was his buddy, he wasn't rude or anything , his way of greeting was " What's up man" I just felt it was little weird. I would have given 1 star, but the lady at the front who works during day time is excellent and tried to help me. BF was expected like a 2 star hotel no surprises, coffee was pretty watered down though. Message to management: Please do not bother writing with a standard message of reaching out to you, how you can you make it better? Focus on cleaning, make sure elevator doesn't smell, make sure elevator is clean, make sure carpets are clean and do not have black stains all over the place, make sure the ice machine is clean and doesn't have mold growing inside the machine.
Bathroom design so odd and didn’t work well
Poorly managed 2 staff at front desk did nothing but talk no work whatsoever at all just poorly managed
Needed a decent, reasonable place to sleep for the night. Great stay.
Hotel accomodations were exactly as depicted in the pictures. The location was perfect, close to the airport, beaches, highway, restaurants and more. Nice pool, and a friendly staff.
Service and i did not like i had to keep getting my room cards scanned..for what i had paid it shouldn't of been no problem at all....
Let me first say that the staff were all super nice and helpful. My complaints have nothing to do with that--in fact, my complaints are really not much the hotel can remedy. However, I want potential customers to know what they are getting into. First, the rooms are tiny. I don't think I've ever stayed in a room this small. Secondly, the area is sketchy at best. We observed what looked to be 2 different types of business transactions in the parking lot. (Read into that what you will.) The pool was constantly gross with empty cans, cigarette butts and trash all around it. The photos are deceptive--I don't recommend it all.
I stayed here a week and had no issues. The staff was friendly and helpful and the rooms were clean and in great condition. I would stay here again!
We had a wonderful stay. Everyone was very friendly. We went to visit our grandson who is in the navy and stationed in Pensacola. The location is good and close to a lot of restaurants and activities. We would stay here again..
Close to all areas that I needed to attend. Very quiet.
We only stayed one night after traveling. The hotel isn't in the best shape nor was our room. Two main concerns... one of the white comforters on our bed had blood stains along the top edge and the maid's cart in the hallway had a very offensive note purposely exposed that had a strong statement of profanity towards another maid. There were other disappointing issues, too. The affordable price wasn't worth it. Pay the money for a better hotel.
We enjoyed the nice breakfast selection. We will come back to this hotel in the future.
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First impression was the lobby needed updated and repairs made. Old worn out elevator rugs, wallpaper chipped and a non functional elevator met us upon arrival to this hotel. The room smelled old and the tub covered in hair. The breakfast was continental at best. Truly shouldn't be advertised as "buffet. " The pool was dirty and had trash floating in it. The Mexican restaurant in the parking lot doesn't serve alcohol. Lol I wouldn't stay here again!!!
Crowded breakfast but friendly. Quiet location behind a live oak tree.
This was a great hotel. It was very clean, nice, and wonderful. The staff was very professional, caring, and welcoming. We enjoyed our stay. Can't wait to come back.
Located in Northeast Pensacola, Comfort Inn Pensacola - University Area is a leisurely stroll from sights such as West Florida Hospital and University Town Plaza. This 115-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer hydromassage showers and hair dryers. Other amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Comfort Inn Pensacola - University Area enjoy an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
