Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby sitting area
Stunning atrium with a central staircase, brick walls, and lush greenery.
Kitchen area with a refrigerator, microwave, and sink, featuring dark cabinetry and a modern faucet.
Fridge, microwave, coffee/tea maker
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Canadian War Museum
    ‪13 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Casino du Lac Leamy
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

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Room options

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Double Room, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Kitchen

  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Gatineau

Located in Hull, Hôtel Chateauneuf Gatineau—Ottawa is within a mile (2 km) of popular sights such as Canadian Museum of History and Canadian War Museum. This 225-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Canadian War Museum - 13 min walk - 0.7 miles
  • Canadian Museum of History - 17 min walk - 0.9 miles
  • Parliament Hill - 4 min drive - 1.6 miles
  • Casino du Lac Leamy - 4 min drive - 2.3 miles
  • Byward Market Square - 5 min drive - 2.1 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Clandestin, Cuisine creative - ‬8 min walk
  • ‪Le 138 Sandwicherie - ‬5 min walk
  • ‪Le Cellier - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Hôtel Chateauneuf Gatineau—Ottawa features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for CAD 18.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a microwave in a common area, a computer station, and express check-out.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 18 per night)
  • Limited onsite parking

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 531963, 2025-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

What can I see within easy reach of Hôtel Chateauneuf Gatineau—Ottawa?

This hotel is situated in Hull within a short 17-minute walk of Canadian War Museum and also 17 minutes on foot from Canadian Museum of History. You'll also find Rideau Canal and Parliament Hill within a short drive.

How much does it cost to stay at Hôtel Chateauneuf Gatineau—Ottawa?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Hôtel Chateauneuf Gatineau—Ottawa on Jul 15, 2025 start from $77.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hôtel Chateauneuf Gatineau—Ottawa?

Yes, uncovered parking is offered for CAD 18.00 per night.

Does Hôtel Chateauneuf Gatineau—Ottawa include a casino on the premises?

No, Hôtel Chateauneuf Gatineau—Ottawa doesn't have a casino.

Will I find an indoor pool at Hôtel Chateauneuf Gatineau—Ottawa?

No, there is no indoor pool at this hotel.

Is Hôtel Chateauneuf Gatineau—Ottawa a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress as well as wedding services and a 24-hour fitness facility.

Does Hôtel Chateauneuf Gatineau—Ottawa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Chateauneuf Gatineau—Ottawa have a restaurant with a breakfast menu?

No, Hôtel Chateauneuf Gatineau—Ottawa doesn't have a restaurant that serves breakfast.

Will Hôtel Chateauneuf Gatineau—Ottawa allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Chateauneuf Gatineau—Ottawa.

Are there connecting rooms at Hôtel Chateauneuf Gatineau—Ottawa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hôtel Chateauneuf Gatineau—Ottawa?

The closest major airport to Hôtel Chateauneuf Gatineau—Ottawa is Ottawa International Airport (YOW), which is 9.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hôtel Chateauneuf Gatineau—Ottawa?

No, at Hôtel Chateauneuf Gatineau—Ottawa, there aren't any guestrooms that list a balcony.

Does Hôtel Chateauneuf Gatineau—Ottawa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Chateauneuf Gatineau—Ottawa.

Hôtel Chateauneuf Gatineau—Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 305 out of 1010 reviews
Rating 8 - Good. 404 out of 1010 reviews
Rating 6 - Okay. 175 out of 1010 reviews
Rating 4 - Poor. 79 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelvin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub and sauna were not available.
Stayed 1 night in Nov 2021

8/10 Good

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020

2/10 Terrible

Onofrio

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Stayed 2 nights in Mar 2020

2/10 Terrible

Scorpion, Montreal

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
Stayed 2 nights in Feb 2020

6/10 Okay

Alena

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities
My room was left without cleaning for 2 days Breakfast was horrible Staff are careless
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view was nice. Had to pay for overnight parking and had to park at the lower level of the parking garage. Overall the hotel is very nice and the staff was friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, lovely clean room.. no room service and no restaurant or bar in the evening. Won't stay again :(
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the room was very spacious and clean. I love that parking is included and was super easy to use. The front desk people were terrific and friendly
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, arrived late and received great service. Room was very quiet
Stayed 1 night in Jan 2020

2/10 Terrible

Dennis

Traveled with family
Disliked: Staff & service
Admittedly I was disappointed upon arrival after traveling 10 hours from New York to be informed that there is no breakfast as was advertised on their website. Which was included as part of my payment, this was very deceptive and having to leave the hotel looking for breakfast especially when you are not in familiar territory.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Lexie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Mohamed

Business traveler
Disliked: Cleanliness
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019