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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby
Fridge, microwave, coffee/tea maker
Fridge, microwave, coffee/tea maker
Lobby sitting area
Gym

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Place, Canadian War Museum
    ‪13 min walk‬
  • Place, Canadian Museum of History
    ‪17 min walk‬
  • Place, Rideau Canal
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(68 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

7.4 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Executive Double Room, Kitchenette

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gatineau

Located in Hull, Hôtel Chateauneuf Gatineau—Ottawa is within a mile (2 km) of popular sights such as Canadian Museum of History and Canadian War Museum. This 225-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Canadian War Museum - 13 min walk - 0.7 miles
  • Canadian Museum of History - 17 min walk - 0.9 miles
  • Rideau Canal - 3 min drive - 1.0 mile
  • Supreme Court of Canada - 3 min drive - 1.2 miles
  • Parliament Hill - 4 min drive - 1.6 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Cafe Cloud Forest - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Piz'za-za - ‬8 min walk
  • ‪Astoria Bistro Botanique - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Hôtel Chateauneuf Gatineau—Ottawa features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for CAD 18.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a microwave in a common area, a computer station, and express check-out.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Quality Inn & Suites Gatineau
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  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,015 reviews
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The price is $90
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 18 per night)
  • Limited onsite parking

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 531963, 2025-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

What can I see within easy reach of Hôtel Chateauneuf Gatineau—Ottawa?

This hotel is situated in Hull within a short 17-minute walk of Canadian Museum of History and also 17 minutes on foot from Canadian War Museum. You'll also find Rideau Canal and Parliament Hill within a short drive.

Will I be able to park at Hôtel Chateauneuf Gatineau—Ottawa?

Yes, uncovered parking is offered for CAD 18.00 per night.

Does Hôtel Chateauneuf Gatineau—Ottawa include a casino on the premises?

No, Hôtel Chateauneuf Gatineau—Ottawa doesn't have a casino.

Will I find an indoor pool at Hôtel Chateauneuf Gatineau—Ottawa?

No, there is no indoor pool at this hotel.

Is Hôtel Chateauneuf Gatineau—Ottawa a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress as well as wedding services and a 24-hour fitness facility.

Does Hôtel Chateauneuf Gatineau—Ottawa have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hôtel Chateauneuf Gatineau—Ottawa have a restaurant with a breakfast menu?

No, Hôtel Chateauneuf Gatineau—Ottawa doesn't have a restaurant that serves breakfast.

Will Hôtel Chateauneuf Gatineau—Ottawa allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Chateauneuf Gatineau—Ottawa.

Does Hôtel Chateauneuf Gatineau—Ottawa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hôtel Chateauneuf Gatineau—Ottawa?

The closest major airport to Hôtel Chateauneuf Gatineau—Ottawa is Ottawa International Airport (YOW), which is 9.3 mi away (22 minutes by car).

Can I book a room with a balcony at Hôtel Chateauneuf Gatineau—Ottawa?

No, at Hôtel Chateauneuf Gatineau—Ottawa, there aren't any guestrooms that list a balcony.

Does Hôtel Chateauneuf Gatineau—Ottawa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Chateauneuf Gatineau—Ottawa.

Reviews

Hôtel Chateauneuf Gatineau—Ottawa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1029 reviews
Rating 8 - Good. 276 out of 1029 reviews
Rating 6 - Okay. 183 out of 1029 reviews
Rating 4 - Poor. 97 out of 1029 reviews
Rating 2 - Terrible. 83 out of 1029 reviews

Reviews

4/10 Poor

Casey

Disliked: Amenities
Unfortunately the hotel is surrounded by construction. Cafe is open very few hours. Food and drinks aren’t available close by. Stayed here because it was close to downtown but unfortunately it wasn’t the greatest time.
Stayed 2 nights in Oct 2025

2/10 Terrible

Leanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was chaotic. (We found out the next morning that we were apparently given the wrong room.) We had 3 people with a king bed and a fold out couch that didn't have any sheets. The king bed only had sheets and a very thin duvet. We had four hand towels and one bath towel. The toilet was dirty upon arrival and the plunger on the sink was broken so the sink filled up with water. We would have complained and asked for a different room but we were completely exhausted from traveling and just wanted to get some sleep. The hotel looks like maybe it used to be nice but the owners just don't care anymore.
Stayed 1 night in Sep 2025

8/10 Good

Apraham

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No parking , when i booket they say have parking, i had to park away from the hotel, the bed was too soft, bed was dirty, the sheet was dirty and had lots of short hairs, i asked for another room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maurice

Stayed 1 night in Aug 2025

10/10 Excellent

Murad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we had the room with a Kitchenet overlooking the Ottawa River. Highly recommend this hotel. Also price for the hotel Stay was very reasonable.
Stayed 1 night in Aug 2025

8/10 Good

Phu

Stayed 1 night in Aug 2025

8/10 Good

Sathishkannan

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a famil stay,
Stayed 1 night in Aug 2025

8/10 Good

Jad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Needs Air conditioning...
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashraf Hussain Mulky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area, rooms
Stayed 1 night in Aug 2025

2/10 Terrible

Sukhraj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Otilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The rooms was very spacious, very comfortable beds. The person at Front Desk was very nice & helpful. Very convenient location. We will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Marie Genoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’aime la propreté de la chambre et le service des personnels. L’accueil est chaleureux.
Stayed 4 nights in Jun 2025

10/10 Excellent

Moe

Liked: Amenities
Very friendly
Stayed 3 nights in Aug 2025

2/10 Terrible

Parvinder Singh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ice machines didn't work Their elevators was too noisy and shaking while usage.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashenafi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to renovations there was no easy Parking however were reimbursed fully an excellent customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2025

8/10 Good

Jaclyn, CALGARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its say there is laundry but no laundry, also some ice machines are not working.
Stayed 1 night in Aug 2025

10/10 Excellent

niel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kp

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very nice and accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariam

Liked: Amenities
Good customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Karthik

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les ascenseurs avaient des problématiques. Il y en avait un qui brassait beaucoup. Très déçu de la cuisinette qui était vanté pour la suite exécutive car elle ne comprends pas de plaque de cuisson ni d’aucun ustensiles et de vaisselle. Il y a seulement un frigo de bar, évier de bar et un micro-ondes. Par contre, le lit était confortable et le divan aussi.
Stayed 5 nights in Aug 2025

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