Hilton Garden Inn Ottawa Airport

3.0 star property
Hotel in Ottawa with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, South Keys Shopping Centre
    ‪3 min drive‬
  • Place, Carleton University
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(16 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ walk in shower

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Boardroom suite

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(32 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(110 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(82 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(30 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester, Hilton Garden Inn Ottawa Airport is within a 10-minute stroll of sights such as EY Centre and Ernst & Young Centre. This 324-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • South Keys Shopping Centre - 3 min drive - 2.1 miles
  • Rideau Canal - 6 min drive - 3.7 miles
  • Carleton University - 8 min drive - 5.2 miles
  • Rideau Carleton Raceway - 8 min drive - 5.7 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive
  • ‪Wendy’s - ‬4 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
At Hilton Garden Inn Ottawa Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a hot tub, meeting rooms, and a conference center.
50-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on Oct 12, 2025 start from $127.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Garden Inn Ottawa Airport?

This hotel is situated in Gloucester within a short 10-minute walk of Ernst & Young Centre. You'll also find Rideau Canal and Rideau Carleton Raceway within a short drive.

Is there parking available at Hilton Garden Inn Ottawa Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Ottawa Airport include a casino at the property?

No, Hilton Garden Inn Ottawa Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Ottawa Airport?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hilton Garden Inn Ottawa Airport?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Ottawa Airport have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Ottawa Airport have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Airport serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Ottawa Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Ottawa Airport for a fee of CAD 125 per pet, per stay.

Does Hilton Garden Inn Ottawa Airport have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hilton Garden Inn Ottawa Airport?

The closest major airport to Hilton Garden Inn Ottawa Airport is Ottawa International Airport (YOW), which is within a mile.

Are there rooms with balconies at Hilton Garden Inn Ottawa Airport?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer wedding services?

There are wedding services available at Hilton Garden Inn Ottawa Airport if that's in your vacation plans.

Reviews

Hilton Garden Inn Ottawa Airport Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1216 out of 2085 reviews
Rating 8 - Good. 547 out of 2085 reviews
Rating 6 - Okay. 165 out of 2085 reviews
Rating 4 - Poor. 87 out of 2085 reviews
Rating 2 - Terrible. 70 out of 2085 reviews

Reviews

2/10 Terrible

eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in staff was professional. We got into our room and a short time later the fire alarm went off. When we could get back to our room it was flooded due to burst pipe. Didn't shut off strobe lights for hours so couldn't sleep. We had an early flight and never slept. We were told mgt would call to discuss the damages to our personal belongings and no one called. When we checked out to discuss this issue they said they had an audit going on and we could come back in four hours. I understand that anything mechanical can fail and the staff handled everything well with what was going on. They also had one elevator down and the following morning none of them worked. Again,day shift crew was very helpful and professional. I thank them for the help they provided
Stayed 1 night in Jul 2025

8/10 Good

Karunanithi

Stayed 1 night in Jul 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

6/10 Okay

Kathleen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was luke warm at best and the shuttle was late. Nice and close to the airport which is why we chose it.
Stayed 1 night in Jul 2025

10/10 Excellent

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Emily

Stayed 1 night in Jul 2025

6/10 Okay

Colin

Traveled with partner
Bar tender was unique, shower temperature tepid
Stayed 1 night in Jul 2025

8/10 Good

Candace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

All staff was friendly especially the restaurant staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Franklin

Traveled with partner
Disliked: Amenities
Cold showers cold break fast old
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to airport
Stayed 1 night in Jun 2025

6/10 Okay

john

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hot water very poor. slightly above warm tv service not the best. limited choice and no guide shower curtains not vey effective service was very good and people helpful
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my room, very spacious and manageable. Staff are pleasant and free parking makes a difference.
Stayed 1 night in Jun 2025

6/10 Okay

Jesse

Liked: Amenities, property conditions & facilities
Throughout the evening that I was there I had no hot water available. It certainly made for a disappointing stay. However, the staff was friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but we didn’t like the pillows , too soft and not enough support for sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew, Balgonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

6/10 Okay

Mialia

Stayed 1 night in Jun 2025

6/10 Okay

James

It was a place I slept for the night. Clean comfortable, but I don't use the amenities in these places because I am terrified of getting charged for doing more than sleeping and showering.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ugly hotel

Really UGLY hotel. Horrible restaurant with poor choices; dirty and OLD carpet. Excellent location though.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the hotel our room was clean and tidy, and spacious. The staff were good and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025