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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Exterior
Lobby
Lobby
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom | Free toiletries, hair dryer, towels, soap

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Corner w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe Corner w/ bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ walk in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for 1 King Suite w/ Living room

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Suite w/ Living room

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite | Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Boardroom suite

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.2 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(133 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub | Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(92 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Deluxe w bathtub

9.2 out of 10
Wonderful
(42 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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About the neighborhood

Ottawa

Located in Gloucester, Hilton Garden Inn Ottawa Airport is within a 10-minute stroll of sights such as EY Centre and Ernst & Young Centre. This 324-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • EY Centre - 7 min walk - 0.4 miles
  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • Carleton University - 7 min drive - 5.9 miles
  • Parliament Hill - 20 min drive - 16.8 miles
  • Canadian Tire Centre - 27 min drive - 24.5 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

At Hilton Garden Inn Ottawa Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a hot tub, meeting rooms, and a conference center.
50-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Hampton Inn by Hilton Ottawa Airport, ON, CN
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 2,013 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Ottawa Airport?

Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on May 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Garden Inn Ottawa Airport?

This hotel is situated in Gloucester within a short 10-minute walk of Ernst & Young Centre. You'll also find South Keys Shopping Centre and Rideau Carleton Raceway within a short drive.

Will I be able to park at Hilton Garden Inn Ottawa Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Hilton Garden Inn Ottawa Airport include a casino at the property?

No, Hilton Garden Inn Ottawa Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Ottawa Airport?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Garden Inn Ottawa Airport a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hilton Garden Inn Ottawa Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Ottawa Airport have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Airport serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Ottawa Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Ottawa Airport for a fee of CAD 125 per pet, per stay.

Does Hilton Garden Inn Ottawa Airport have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Ottawa Airport?

The closest major airport to Hilton Garden Inn Ottawa Airport is Ottawa International Airport (YOW), which is within a mile.

Can I book a room with a balcony at Hilton Garden Inn Ottawa Airport?

No, you won't find guestrooms with balconies at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer wedding services?

There are wedding services available at Hilton Garden Inn Ottawa Airport if that's in your vacation plans.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1294 out of 2211 reviews
Rating 8 - Good. 575 out of 2211 reviews
Rating 6 - Okay. 173 out of 2211 reviews
Rating 4 - Poor. 94 out of 2211 reviews
Rating 2 - Terrible. 75 out of 2211 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Terry

Stayed 1 night in Mar 2026

2/10 Terrible

Kevin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
WHAT A NIGHTMARE AT CHECK IN....!! BEWARE!! MY COMPANY DEBIT CARD WAS CHARGED 6 TIMES IN LESS THAN 2 MINUTES. OVER $6,000.00 THEN THEY SAID THE CARD WAS DECLINED. THEN I GAVE A PERSONAL CARD AND HE TRIED TO DO THE SAME THING. HE CHARGED ME TWICE $2000. THE CARD WAS ACCEPTED. WHAT A COMPLETE JOKE. IT TOOK SEVEN DAYS FOR THE CHARGES TO CLEAR MY ACCOUNT AND BE CREDITED BACK. HE DID THE SAME THING TO MAN AHEAD OF ME THEN SAID HE COULD'NT HELP HIM. 2 AM THE GUY SAT IN THE LOBBY... TERRIABLE CHECK-IN BEWARE THIS PLACE IS A JOKE.
Stayed 5 nights in Jan 2026

8/10 Good

Claude

Construction going on so no front lobby, very small area to wait for shuttle
Stayed 1 night in Jan 2026

8/10 Good

Shen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast doesn't match the price charged
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jan 2026

4/10 Poor

Arthur

Stayed 1 night in Jan 2026

2/10 Terrible

Sebastien

Traveled with family
Liked: Cleanliness, property conditions & facilities
The shuttle was not working on our first stay and needed to pay an extra for the van because of the amount of luggage. If the shuttle doesnt run the hotel should cover for the full expected service. The second stay was even worse because the shuttle was running but waited forever until I decided to call a cab due to the time (past midnight). To be told at the hotel that they were not giving voucher because the shuttle was running. The staff started to argue saying I should have call back which I did without answer. Really disappointed, will not return there.
Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, will stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Sulayman

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We're supposed to get free breakfast but was charged for it . Then when we showed them that resort credit was included in our Expedia stay that would not honour it . Our flight got cancelled so we requested 45 minutes extension on checkout and they said no and harassed us to check out. Housekeeping manager was at our door at 10:30 am asking us when we were leaving so they could clean our room when checkout is not until 11am! Renovations are understandable and no big deal, but they don't allow any uber eats or food delivery but they have no food for lunch causing us to have to pay for a uber and leave every time we wanted to eat . Very disappointing stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Vishwendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Stayed 2 nights in Jan 2026

10/10 Excellent

Senna

Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few times and it has always been wonderful. The staff are very nice and helpful. The rooms were always clean and comfortable. The breakfast was also great!
Stayed 1 night in Dec 2025

10/10 Excellent

Alemayehu, Calgary

Liked: Cleanliness, staff & service
Didnt try it 🙏
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Shaun

The room was spacious, clean with lots of room for luggage. Had a great flatbtead for supper while my hibbie was disappointed with his steak sandwich. The meat was tough, the juice was nice but the bin was awful. The gentleman who served us was good .
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 2 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsea

Stayed 1 night in Dec 2025

10/10 Excellent

David, Esquimalt

Stayed 1 night in Jan 2026

10/10 Excellent

Anton

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great service and good breakfasts
Stayed 5 nights in Dec 2025