Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property
Family-friendly hotel with free parking connected to the convention center in St. Catharines

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Meeting facility
Exterior
Terrace/patio
1 bedroom, premium bedding, desk, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Meridian Centre
    ‪3 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 313 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 313 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 313 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

St. Catharines

Located in Haig, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is within 2 miles (3 km) of sights such as Montebello Park and FirstOntario Performing Arts Centre. This 181-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym. Located centrally in St. Catharines, it's connected to the convention center and also close to Meridian Centre and Lakeside Park Beach.

What's nearby

  • Montebello Park - 2 min drive - 1.2 miles
  • Meridian Centre - 3 min drive - 1.6 miles
  • FirstOntario Performing Arts Centre - 3 min drive - 1.6 miles
  • Royal Canadian Henley Rowing Course - 6 min drive - 3.4 miles
  • Brock University - 9 min drive - 4.7 miles

Getting around

  • St. Catharines Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Chuck’s Roadhouse - ‬14 min walk
  • ‪Big Tuna - ‬5 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Family-friendly hotel with free parking connected to the convention center in St. Catharines
At Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, access to locker space, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Is a free cancellation option available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

This hotel is situated in Haig, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Royal Canadian Henley Rowing Course within a short drive.

Will I be able to park at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG include a casino on the premises?

No, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG serves buffet breakfast for a surcharge each morning at Ostin's Restaurant.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG for a fee of CAD 30 per pet, per night.

Are there connecting rooms at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

The closest major airport to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 20.2 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

No, at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offer wedding services?

There are wedding services available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG if that's in your vacation plans.

Reviews

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 1007 reviews
Rating 8 - Good. 325 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Jasdeep

Stayed 1 night in Jul 2025

8/10 Good

Shauna, Courtice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disapointed

There are two different hotels sharing the same building and reception area. However, the level of service and treatment varies depending on which hotel you’re booked with. For instance, Holiday Inn guests receive a made-to-order breakfast from a limited menu (eggs, yogurt, or pancakes), while guests of the other hotel are offered a continental breakfast. This distinction was not communicated to us during check-in. We paid extra expecting access to the continental breakfast, and were very disappointed to learn the next morning that we would need to go to a nearby restaurant instead. Additionally, the cleanliness of our room was unacceptable. The floor was extremely dirty, with dust, hair, and crumbs scattered throughout. Considering the price point, the poor room conditions and the lack of transparency about breakfast were absolutely unacceptable.
Stayed 1 night in Jul 2025

6/10 Okay

Manvir

Disliked: Cleanliness, staff & service
Floors were sticky, bathrooms were not clean.
Stayed 1 night in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Traveled with partner, Traveled with family
Liked: Amenities
This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.
Stayed 1 night in Jul 2025

8/10 Good

MELANIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn

Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Faroq

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good close to restaurant
Stayed 2 nights in Jul 2025

8/10 Good

Alexander

Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and clean

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sidney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

My family
Stayed 1 night in Jul 2025

2/10 Terrible

Haider

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were in line to check in with an 87-year-old who needed to use the restroom, and we were told to wait until check-in and use it in the room! It advertised that the EV chargers were available, but the charger was broken! We booked one room for four people with breakfast, but they gave us breakfast for only two of us.
Stayed 2 nights in Jul 2025

8/10 Good

Behrad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very walkable to nearby restaurants, cafes and grocery stores. The only problem we had was with the sound that easily travelled from other rooms and the hallway to our room. It was as-if the walls were very thin and perhaps the gap underneath the main door.
Stayed 1 night in Jul 2025

10/10 Excellent

Shayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel and we will be booking again for sure!!
Stayed 1 night in Jul 2025

8/10 Good

Jeroen

Stayed 1 night in Jul 2025

10/10 Excellent

Brandee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained hotel, the staff was very friendly and helpful. The room was comfortable and clean. Good location everything was a short drive away.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing did bother me. When I went to have my shower the tub was very slippery and know mat was available. Hung on to the bar. Suggested on check out to possibly have a bath mat in the bathroom for people. Was told I could get on from the service person on the floor. I don't think I'm going to et out of the shower to ask for a bath mat. I mention this just so some senior like me doesn't fall and cause a problem. It seemed this was not a concern and was basically stuffed off. Otherwise I've stayed at that hotel when it had different names and enjoy the area. Sincerely Bob Miller
Stayed 1 night in Jun 2025

10/10 Excellent

Levente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to the hospital!
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Business traveler, Traveled with family
Liked: Staff & service
Way too expensive for what you get.
Stayed 2 nights in May 2025

10/10 Excellent

Frankie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025