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Hotel Wales

3.5 out of 5.0

Recent guest reviews

Lauren at the front desk is the most gracious, friendly, helpful and welcoming person. She checked me in my room the minute I arrived at the hotel despite my early morning arrival. She greeted me every time she saw me with a happy smile and offered helpful advices to make my stay in NYC safe and comfortable.

Our room was spacious by any standards, and it was clear the bathroom had been newly remodeled. We love the neighborhood feel of the Upper East Side and couldn't have been happier. Noise was never a problem even though we had an unhappy toddler across the hallway!

It is fairly close to the hospital and that is the main reason I choose this hotel. The room was very noisy, noises from the streets are direct to your ears!

Hotel is in a great location. Public areas are well finished with a historic feel - business center and meeting room very nice. Room was fine, but cold. In need of some basic repairs of the ceiling. Breakfast does not exist as buffet style.

We visited NY for a long weekend. Great upper East side location. Friendly staff.

I have stayed at the Wales many times for its proximity to museums on the upper east side. As a result I have frequented many of the good neighborhood restaurants, and shopped at nearby drug stores and for other necessities. The staff are friendly and helpful, the rooms well appointed since their renovation a few years back, and their upgraded bathrooms delightful. My only wish is that they still,offered breakfast, which made it a real find. Adjoining Sarabeth's, however, is a great place to eat breakfast. I plan to return again.

I stayed here because my mother was having a procedure at Mt Sinai Hospital and had to stay overnight. Hotel is only 7 blocks from hospital so it was only a 5 minute walk. Very convenient. Hotel was very nice. Room was extremely clean and spacious. Would recommend this hotel to everyone!!!

Nice Room, Nice Service, Nice upper east side neighborhood.

Close to main attractions but rooms were too small. No fridge or microwave. Many complaints at desk room temperature. Staff appeared oblivious to hotel goings on.

In any other city it would be over priced but in NYC it is the going rate. Clean. Small. Quiet

My reservation was secure and I was accommodated as though I was the only guest there.

It was basically very good but I think that $300 a night(all inclusive) is too much for what I got. The room was tiny and the windows view only into a light well. Otherwise, the hotel is just fine.

Although the room was very small, we were fine. The bed linens were clean and quite nice. I need a very firm mattress and the bed was very soft so it caused me a little discomfort (not the hotel's fault). Breakfast is included in the cost of room. There is very little variety but we were able to find enough to eat and start our day off right. It is about a 6 block walk (nice) from the metro so that is convenient. The hotel is also a very short distance from the "Museum Mile" along the edge of the park. Also an great walk. Excellent location for our trip.

My daughter and I needed a place to stay while my husband was at Mount Sinai.

While the hotel staff were polite and professional, I regret to say we laughed because our stay was THAT awful. We booked several weeks in advance on-line, using an agent to call the hotel to verify our information. However, problems were; 1. When we arrived, the hotel had no record of us and we had to wait 20 minutes. Not a big deal. 2. Our room, #302 overlooked an airshaft. No big deal. 3. Our room, perhaps 12'x12' was okay by NY standards, but the tired old nightstands looked like they were from goodwill, the pea-green walls were sad, the door had holes and chunks missing and there was no art or attempt to make it cheerful. The giant yellow ladder in the hall outside our room was awkward to maneuver. Our room number on the door was written on blue duct tape. No big deal. 4. The bathroom door had an ear-splitting creak if you touched it. No big deal. 5. Construction and sawing began 9 am somewhere close. This would not have been a big deal except it was Sunday and we had spent almost $400.00 for a relaxing one-night stay. 6. The new and beautiful shower had 2 temperatures; ice-cold and scalding. BIG DEAL as it could not be used after testing it repeatedly to make sure it was disfunctional. 7. The air conditioner set on sleep mode cycled on and off all night, leaving the room cycling between swelteringly airless and deafeningly noisy. 8. Every floor stank overwhelmingly of bacon the next morning, while the complimentary breakfast served fruit, muffins and coffee. On the plus side the coffee was very good, the location great, and the service respectful. But it was NOT worth $400.00.

Upon arrival, I was extremely disappointed. The room was tiny, the mattress terrible, furniture looked like it came from Good Will, closet was a pole. We got moved to another room the next night that was a marked improvement. At this time the hotel is in the process of being upgraded, but the furnishings are still sub par. The staff was pleasant and the rooms clean.

1295 Madison Ave New York NY

Hotel highlights

  • Walking distance to Solomon R. Guggenheim Museum and Metropolitan Museum of Art
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Upper East Side, Hotel Wales is a leisurely stroll from popular sights such as Solomon R. Guggenheim Museum and Metropolitan Museum of Art. This 3.5-star hotel welcomes guests with 87 rooms and conveniences like free in-room WiFi, a fitness center, and a rooftop terrace. In the historical district, it's also near Barney's and Bloomingdale's.


Dining

Enjoy dining at Sarabeth, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.


Rooms

All of Hotel Wales's 87 rooms are air-conditioned and have an array of amenities, including free newspapers, free bottled water, and safes. Guests can expect flat-screen TVs with DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and bathrobes. In-room massages are available, and rooms also include desks.


Property features

At Hotel Wales, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 55.00 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include 4 meeting rooms, conference space, and a business center.

Room options

Classic Room, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed (Living area)

King 1 | Sleeps 4

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 2

Premium Suite, City View

King 1 | Sleeps 4

Guest reviews for Hotel Wales

Everyone (1) Couples (4) Business (3) Family (5) Other (1) Friends (2)
5
Everyone

Lauren at the front desk is the most gracious, friendly, helpful and welcoming person. She checked me in my room the minute I arrived at the hotel despite my early morning arrival. She greeted me every time she saw me with a happy smile and offered helpful advices to make my stay in NYC safe and comfortable.

By on Dec 20, 2016

5

absolutely lovely

Couples

Our room was spacious by any standards, and it was clear the bathroom had been newly remodeled. We love the neighborhood feel of the Upper East Side and couldn't have been happier. Noise was never a problem even though we had an unhappy toddler across the hallway!

By on Oct 13, 2014

3

close to mt sinai hospital

Families

It is fairly close to the hospital and that is the main reason I choose this hotel. The room was very noisy, noises from the streets are direct to your ears!

By on Jun 9, 2014

3

nice hotel

Singles

Hotel is in a great location. Public areas are well finished with a historic feel - business center and meeting room very nice. Room was fine, but cold. In need of some basic repairs of the ceiling. Breakfast does not exist as buffet style.

By on Mar 21, 2014

4

good location

Families

We visited NY for a long weekend. Great upper East side location. Friendly staff.

By on Mar 14, 2014

4

always happy to,return for another stay.

BusinessTravelers

I have stayed at the Wales many times for its proximity to museums on the upper east side. As a result I have frequented many of the good neighborhood restaurants, and shopped at nearby drug stores and for other necessities. The staff are friendly and helpful, the rooms well appointed since their renovation a few years back, and their upgraded bathrooms delightful. My only wish is that they still,offered breakfast, which made it a real find. Adjoining Sarabeth's, however, is a great place to eat breakfast. I plan to return again.

By on Jun 1, 2013

5

mt. sinai visit

Families

I stayed here because my mother was having a procedure at Mt Sinai Hospital and had to stay overnight. Hotel is only 7 blocks from hospital so it was only a 5 minute walk. Very convenient. Hotel was very nice. Room was extremely clean and spacious. Would recommend this hotel to everyone!!!

By on Dec 1, 2011

4

classic new york hotel!

Families

Nice Room, Nice Service, Nice upper east side neighborhood.

By on Jun 20, 2011

2

not worth the price

Couples

Close to main attractions but rooms were too small. No fridge or microwave. Many complaints at desk room temperature. Staff appeared oblivious to hotel goings on.

By on Apr 20, 2011

3

wales is always the same

BusinessTravelers

In any other city it would be over priced but in NYC it is the going rate. Clean. Small. Quiet

By on Nov 3, 2010