On Friday of my week's stay (third day), the staff refused to clean or make-up my room. They had three occasions for two hours in the morning and four hours in the afternoon. Before the second opportunity, I emplored the front desk staff to have the room made up. After an evening gala from 6P till after midnight, I returned to find once again the room unclean. Same dirty towels. Same un-made bed. No vacuuming. No trash removed. Instead of the rather large virile night manager offering to exchange towels or refund a day's stay, he instead had me evicted. By this time I had already protested to American Express asking them to deny payments to Wyndham Baronne. Not only will I not pay, I will only be satisfied to read that corporate Wyndham dismissed the night manager on duty that Friday evening.
Very nice and awesome location. I did accidentally leave a pistol registered to me in room and called desk to let them know and they held at desk. I’m unable to go the 4 hours drive back until this weekend so they said they would just turn over to police department and pickup from them! Thanked them so much. Didn’t want a child or the wrong persons to get hands on pistol!!
Interesting layout but overall very misleading from the images.
The hotel does not look as new it is up as it appears. It’s quite a need of a few upgrades. My bedding looked dingy my floor carpet was extremely soiled room not very clean. Chicken took much longer than expected. Check in staff not very friendly.
The architecture was unique. I enjoyed that you could tell the building was older but feel it could be updated just a bit.
The rooms have no outside windows. Very dark. The shower leaked. No room service.
I liked the size of my room..I just didnt like in my room you couldnt see outside!!
Good location for walking to fun spots in town. Area feels safe and well kept up.
I liked that it was convenient. Parking needs to be improved. Its way too expensive to park your car and this shouldn't be a consideration for a guest. Also, staff couldn't accommodate me for a single plastic spoon or fork. Lastly, the room had no chest of drawers for me to place my 5 day's worthof clothing.
Property is vey old and not updated. Not a good place to bring you wife .
I have sent a previous email. I’m waiting on my refund. I checked out early.
Friendly Staff and excellent rooms. Would stay here again.
button for parking should be easier. Getting from parking garage, should have better signs.
The staff was unprofessional at times. If you need anything, make sure you get it during the day. Nothing available at night at the hotel. Do not use their valet service. Save $15/day by walking the two blocks to get your own car. The room was underwhelming. The dresser was missing, and the bathroom was in poor condition. Won't be staying here again.
No Internet connection. The room has no window. I can hear the shower activity in the next room. The guests make noise until 3am. The pictures on the web are fake! lots of photoshop work on the images. The building is Old and you can feel and smell it.
Located in New Orleans Central Business District, Wyndham Garden Hotel Baronne Plaza is adjacent to Canal Street and within a 5-minute walk of Bourbon Street. This 3-star hotel has 172 guestrooms and offers conveniences like a coffee shop/café, free in-room WiFi, and a gym.
You can sip a beverage at the coffee shop/café.
All of Wyndham Garden Hotel Baronne Plaza's 172 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Wyndham Garden Hotel Baronne Plaza, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 35 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this historic hotel include a business center, a banquet hall, and a porter/bellhop.
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review!
On Friday of my week's stay (third day), the staff refused to clean or make-up my room. They had three occasions for two hours in the morning and four hours in the afternoon. Before the second opportunity, I emplored the front desk staff to have the room made up. After an evening gala from 6P till after midnight, I returned to find once again the room unclean. Same dirty towels. Same un-made bed. No vacuuming. No trash removed. Instead of the rather large virile night manager offering to exchange towels or refund a day's stay, he instead had me evicted. By this time I had already protested to American Express asking them to deny payments to Wyndham Baronne. Not only will I not pay, I will only be satisfied to read that corporate Wyndham dismissed the night manager on duty that Friday evening.
Very nice and awesome location. I did accidentally leave a pistol registered to me in room and called desk to let them know and they held at desk. I’m unable to go the 4 hours drive back until this weekend so they said they would just turn over to police department and pickup from them! Thanked them so much. Didn’t want a child or the wrong persons to get hands on pistol!!
Interesting layout but overall very misleading from the images.
The hotel does not look as new it is up as it appears. It’s quite a need of a few upgrades. My bedding looked dingy my floor carpet was extremely soiled room not very clean. Chicken took much longer than expected. Check in staff not very friendly.
The architecture was unique. I enjoyed that you could tell the building was older but feel it could be updated just a bit.
The rooms have no outside windows. Very dark. The shower leaked. No room service.
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive. We will be sure to pass along your comments to our staff members so we can make the necessary changes and hopefully, win back your business in the future.
I liked the size of my room..I just didnt like in my room you couldnt see outside!!
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again
Good location for walking to fun spots in town. Area feels safe and well kept up.
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the positive review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again!