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voco St. James Hotel by IHG

3.5 star property
VIP Access

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Photo gallery for voco St. James Hotel by IHG

Meeting facility
Property entrance
Coffee service
Dinner served
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
330 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Windowless Room)

Room amenity

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Room amenity

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, voco St. James Hotel by IHG is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Caesars New Orleans Casino. This 84-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • New Orleans Riverwalk Shopping Center - 6 min walk - 0.4 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 8 min walk - 0.5 miles

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Mother's Restaurant - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Longitude 90 - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬1 min walk

About this property

voco St. James Hotel by IHG

Guests of voco St. James Hotel by IHG enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. Valet parking is offered for USD 47.90 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this boutique hotel include a terrace, a garden, and an ATM.
Guests can expect free WiFi and 42-inch LED TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ceiling fans. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 45 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

Frequently asked questions

Is a free cancellation option available at voco St. James Hotel by IHG?

Voco St. James Hotel by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at voco St. James Hotel by IHG?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at voco St. James Hotel by IHG on Apr 8, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around voco St. James Hotel by IHG?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Caesars Superdome and Mississippi River less than a mile away.

Is there parking available at voco St. James Hotel by IHG?

Yes, valet parking is offered for USD 47.90 per night with in/out privileges.

Does voco St. James Hotel by IHG include a casino on the premises?

No, voco St. James Hotel by IHG doesn't have a casino.

Will I find an indoor pool at voco St. James Hotel by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about voco St. James Hotel by IHG?

This boutique hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at voco St. James Hotel by IHG?

No, there isn't a spa tub at this hotel.

Does voco St. James Hotel by IHG have a restaurant with a breakfast menu?

Yes, voco St. James Hotel by IHG serves a cooked-to-order breakfast for a surcharge each morning at Chophouse New Orleans.

Does voco St. James Hotel by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at voco St. James Hotel by IHG for a fee of USD 45 per accommodation, per stay.

Are there connecting rooms at voco St. James Hotel by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to voco St. James Hotel by IHG?

The closest major airport to voco St. James Hotel by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15 mi away (25 minutes by car).

Are there rooms with balconies at voco St. James Hotel by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

voco St. James Hotel by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 463 out of 1007 reviews
Rating 8 - Good. 283 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Smooth check in, clean rooms!
Stayed 2 nights in Jan 2026

8/10 Good

REBECCA

Traveled with group
Clean room, friendly staff, good location.
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book 2 rooms. One room had a musty smell. There was a musty smell coming from the bathroom. We flushed the toilet, ran water in the sink & the shower. That seemed to help. The second room was fine. The rooms were clean, cozy. The hot-tub/heated pool area was unusable. The picture looks great on the website, but the entire area is around the hot tub/heated pool needs to be power washed because it was damp and had mildew. You cannot have excellent pictures on your website only for your clients to be freaked out by the condition of your heated pool. You can do better. The guest lounge was excellent. Every staff member we encountered was professional, friendly and made us feel welcome. Overall we had a very good experience.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. Room was clean and beds were very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Everything great
Stayed 2 nights in Dec 2025

8/10 Good

Julie

Front desk was great. Room had no soap in soap dispenser in shower. Street noise was terrible and started with deliveries, trash truck at 4:00am. Cleaning of the room was very hit and miss. We spent most of the time on the run. But trash wasn’t emptied or towels changed out daily. It is a beautiful place and will definitely stay again. We will make sure we are in a room not on the street.
Stayed 4 nights in Dec 2025

6/10 Okay

Timothy Xavier

I do not like the no cash policy. It discriminate against people who use cash! I had to put one Coke one can of Coke on my room because they have no cash at the bar absurd. The second complaint is the properties door locks kept on malfunctioning. You have to go between two buildings and you have card key locks and I got locked out two or three times. I also had trouble with my card key three times. I don’t know why. Otherwise it was a nice experience. The staff is very pleasant and very good
Stayed 8 nights in Dec 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially Serena and Mr.Charles. Decor was beautiful and rooms were very comfortable. Great location
Stayed 3 nights in Dec 2025

8/10 Good

Mai

Stayed 3 nights in Dec 2025

10/10 Excellent

Susie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with all the comforts of home. Staff very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

DONNA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent. No airport shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and room was spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chloe

Stayed 2 nights in Nov 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities
Room was not as shown on the website. Needs some work done in the rooms. Checked out 2 days earlier because I was uncomfortable in the room. Sad thing is we were on our honeymoon. I explained my issues earlier to them and they ignored me until I checked out.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities
We have stayed there for many years. Staff and conditions are always excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

jon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the times ive been here have been amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Edda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Feel like your own house l. Great location! The only problem was that the TV's volume did not work properly. Went mute without even touch it!
Stayed 1 night in Nov 2025

8/10 Good

Ellen

Stayed 2 nights in Nov 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Tsega

Everything was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 1 night in Oct 2025

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