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Recent guest reviews

My room was very spacious! The hotel was super quiet at all times. The front desk staff (Kim) was very helpful!

Great location and lovely atmosphere! The room was perfect for our family of 5 (3 teenagers!)

Excellent & friendly staff - helpful & accommodating! The easy access with the app was excellent & quick response times. Will definitely stay there again.

property was well kelp. seemed to be making upgrades.

It was a fun place to stay. Room was very spacious and the pool and grounds were neat and clean.

Great spot in the ARTS district! FREE FULL breakfast (if you’re up by 9am) and friendly staff.

I'm fine simply submitting quantitative results- don't require people to include narrative too.

Everything was nice and clean. With the exception of finding a sippy cup under the couch and an empty pill bottle above the refrigerator. Everyone was friendly and helpful.

Front desk clerks were somewhat nice, but didn't have knowledge to print out receipt. Housekeeping and the breakfast staff were the best employees. Over the top nice people.

Our 6 day stay was terrific. The room was spacious, clean and well equipped with everything we needed, special thanks to the sweet cleaning lady who made a special bed for our little toddler. Will definitely stay at this location again.

Great staff: needed more pillows and blankets and gave us within minutes. Comfort rooms and beds: fits eight people Amenities good for kids: good size pool, baskeball and tennis mini courts

We had stayed here previously while my wife was pregnant and decided that it was a great family hotel at that trip. Now that our son is 5 years old we decided to go back and our idea of the hotel hadn't changed. Fantastic location away from the extreme nightlife that isn't conducive to being in bed early with a youngin' but close enough to get to the quarter, streetcars, and many other attractions so you don't feel completely helpless having to walk back to the hotel after a night partying. Complimentary breakfast was top notch and something we looked forward to every morning. Staff was friendly and attentive to guests needs. Elevator did break down with someone in there while we were staying but didn't affect us. Laundry facilities could use a major upgrade by taking credit card and having machines that worked better (my wife had a shirt ripped in the wash/dryer). Valet is pretty expensive so I would recommend using Spot Hero instead and park on the ST. Joseph/Magazine corner as a self park. 4 days came to $90 for us, where I believe the valet was somewhere between 30 and 40 per day at the hotel, but I get the desire for valet parking instead of self park so no knock on the hotel.

This Residence Inn was a bit disappointing to me. It was off the beaten path of where we wanted to be. It was not very clean. The elevator that worked had finger prints all over it and needed a good scrubbing. That was my first impression. The room it self was clean but had a bad odor when we first walked in. When we were down by the pool on Thursday from 1:00 until 5:00 they were doing lawn maintenance. It was loud and annoying. Everyone at the pool was very annoyed. Maybe they should have scheduled earlier in the day and earlier in the week. We had to ask for sheets and blankets for the pullout bed. It look a couple hours and 2 more phone calls to get to us. When we were down by the pool on Friday night there were no towels. The housekeeping person said he would be back in 20 minutes. He never came back. It was a cold walk back to the room. My daughter even went and asked for towels at the front desk.

The room was large and comfortable, but the carpets need cleaning.

I had a wonderful experience! The room was very clean. The suite was spacious with a full kitchen. I felt right at home. There was also a toaster and microwave in the room so if you had extras from breakfast, you could warm it up. The continental breakfast was amazing with plenty of choices. One morning, I woke up late and missed breakfast and one of the workers went to the back to see if there was any food leftover. I would definitely use this hotel again when I come back to Essence Festival because they even extend breakfast hours for people who attend Essence Fest!

Hotel was in a great area, walking (fairly lengthy walk though) to French quarter and other fun areas. Rooms and hotel were very clean and well maintained. Staff was very friendly. This is NOT a luxury hotel if you are looking for all the little bells and whistles don't do this nice hotel a disservice and stay here. The breakfast was good and included many options. Will definitely recommend and stay here again.

Very good free breakfast, much better than most hotels. Convenient walks to the convention center, aquarium, art museun, and restaurants (check out Cochon). Not super close to the French quarter but totally walkable, we did it several times. Very friendly staff who held our bags for us on the last day when we had a late flight.

Our room was clean and spacious for 2 people. Great location. 4 blocks from convention center and a few blocks from the WWII museum. Also, right in the middle of some terrific up and coming restaurants within a few blocks of the hotel. Free breakfast is a great benefit. Its the usual eggs, sausage, oatmeal, pancakes, waffles, and some fruit and yogurt, which was fine for us. my wife eats a gluten free diet and she was always able to find something good to eat. (Clarification - I can't certify that the oatmeal is gluten free, so if you have celiac, you need to double check with the staff). most hotel staff was very nice. Front desk personnel were hit and miss. Some nicer than others. They need to work on more consistent and friendly front desk personnel. overall, we had a very good experience and would stay there again.

St Joseph St. New Orleans LA

Hotel highlights

  • Walking distance to National World War II Museum and Julia Street Cruise Terminal
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Lower Garden District, Sonesta ES Suites New Orleans Convention Center is adjacent to National World War II Museum and within a 10-minute walk of other popular attractions like Julia Street Cruise Terminal. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Enjoy a bite to eat at the onsite restaurant, mingle with other guests at the free manager's reception, or savor a meal from the comfort of your room with room service.


Rooms

All 231 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.


Property features

Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 21 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Multiple Beds (One Bedroom)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed with Sofa bed, Accessible

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed with Sofa bed, Accessible

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sonesta ES Suites New Orleans Convention Center

Everyone (17) Business (2) Couples (3) Family (9) Friends (1)
5
Family with small children

My room was very spacious! The hotel was super quiet at all times. The front desk staff (Kim) was very helpful!

By on May 1, 2021

Review comment responded on May 4, 2021

Thank you for the feedback!

4
Family

Great location and lovely atmosphere! The room was perfect for our family of 5 (3 teenagers!)

By on Feb 16, 2021

Review comment responded on Feb 20, 2021

Thank you for your feedback. We hope to host you again.

5
Family Family

Excellent & friendly staff - helpful & accommodating! The easy access with the app was excellent & quick response times. Will definitely stay there again.

By on Dec 21, 2020

Review comment responded on Feb 10, 2021

Thank you for your kind words about our staff and service, we truly strive for excellence! We cannot wait for your to return in the future.

4
Everyone

By on Feb 18, 2020

5
Family

property was well kelp. seemed to be making upgrades.

By on Aug 23, 2019

4
Family

It was a fun place to stay. Room was very spacious and the pool and grounds were neat and clean.

By on May 5, 2019

5
Family Family

Great spot in the ARTS district! FREE FULL breakfast (if you’re up by 9am) and friendly staff.

By on Mar 31, 2019

4
Everyone

By on Mar 6, 2019

4
Family

I'm fine simply submitting quantitative results- don't require people to include narrative too.

By on Nov 30, 2018

5

it was nice. close to many attractions

Everyone

Everything was nice and clean. With the exception of finding a sippy cup under the couch and an empty pill bottle above the refrigerator. Everyone was friendly and helpful.

By , from ohio on Aug 12, 2018

Sonesta ES Suites New Orleans Convention Center

345 St Joseph St., New Orleans, LA 70130
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