I was disappointed with the hotel: (1) One of the elevators did not work the entire time, the coffee machine at breakfast was broken, (3) the coffee machine at the lobby was broken, (4) pillows were hard, (5) sheets were stained and old, (6) carpets should have been changed years ago, (7) the room's windows were so dirty you can barely see the view...only saving grace: the staff is really kind!