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Recent guest reviews

The staff and facilities were great. Everyone was friendly and willing to help. We were able to check out all the restaurants at the resort and we highly recommend the French and Brazilian. The time of year we were here it was quite windy on the beach, there are day trips you can reserve to go to like Negril or other parts of the island if the weather is not that great. ( It was raining in Montego Bay but very sunny at Negril so we took advantage of the excursions they have to offer. ) Also if you want a mixed drink on the beach you should try the hummingbird or the dirty banana, so good!

We love this resort; the service, the food, the staff, the kid's club, the activities. There is nothing we didn't like about this resort. Our second time here and we'll be back again.

Not too many options to choose from for breakfast. Choices was pretty much the only option when you are with kids and they had the same menu all the three days we were there.

The property itself was beautiful and very neatly kept. We loved the little coves in the ocean for swimming. Staff was friendly and the food was good (not amazing, but good). Overall, we had a very nice stay :)

Terrible hotel never experienced anything like this in my life found a huge life cockroach in my bed. Have a Video of how the cleaning staff of the hotel came with a roach spray and killed it next to me. I think it’s absolutely unacceptable for people paying a lot of money for this not even one star hotel. On top of that the Manager of the hotel just apologized and called it a day. I don’t recommend anyone going to that hotel not only that I will report them to news and all over social media.

Overall excellent resort. Food was delicious, property clean, stuff very attentive. Wouldn’t hesitate to go back again:)

The cleaniness and staff was excellent great food.

Beautiful place and very friendly staff. Service for dinner a bit slow. That was the only downside.

Hotel was immaculate and very accommodating. Restaurants were excellent

only drawback to this property is that there is a lot of walking to do

Fantastic location. The room we had was a bit dated so could do with some upgrades

Even though the property was full, it did not feel like it during the day. There were plenty of chairs and towels available!

Rose Hall Montego Bay Saint James

Hotel highlights

  • Walking distance to Half Moon Golf Course and Montego Bay Convention Centre
  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining

Hyatt Ziva Rose Hall – All Inclusive places you next to Half Moon Golf Course and a short stroll from other popular sights like Montego Bay Convention Centre. This 387-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Relish the international cuisine at Choicez, one of 7 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

All 387 individually decorated rooms feature furnished balconies or patios, iPod docks, and refrigerators. 32-inch flat-screen TVs come with digital channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, coffee makers, and free bottled water are also standard.


Property features

Hyatt Ziva Rose Hall – All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Resort View King

1 King Bed | Sleeps 4

One Bedroom Ocean Front Butler Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

One Bedroom Ocean View Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Club King

1 King Bed | Sleeps 4

Guest reviews for Hyatt Ziva Rose Hall – All Inclusive

Everyone (41) Couples (8) Family (9) Friends (1)
5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear valued guest, Thank you for your review!

5
Everyone

By on Jan 21, 2020

Review comment responded on Jan 23, 2020

Dear Valued Guest, We thank you for your kind review. Thank you for choosing to stay with us at the Hyatt Ziva Rose Hall . It was our sincerest pleasure hosting you.

5
Partner Couples

The staff and facilities were great. Everyone was friendly and willing to help. We were able to check out all the restaurants at the resort and we highly recommend the French and Brazilian. The time of year we were here it was quite windy on the beach, there are day trips you can reserve to go to like Negril or other parts of the island if the weather is not that great. ( It was raining in Montego Bay but very sunny at Negril so we took advantage of the excursions they have to offer. ) Also if you want a mixed drink on the beach you should try the hummingbird or the dirty banana, so good!

By on Jan 18, 2020

Review comment responded on Jan 23, 2020

Dear Dennis, Thank you for your kind review. We are so happy to know that you had a great vacation and that you took advantage of the opportunities to experience the island during your stay.

5
Family with small children

We love this resort; the service, the food, the staff, the kid's club, the activities. There is nothing we didn't like about this resort. Our second time here and we'll be back again.

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

Dear valued guest, Thank you for your kind review. We are proud to know that even on your second trip we were able to give you a great vacation. We look forward to trip number three!

5
Everyone

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Dear Valued Guest, Thank you for your kind review. It was our pleasure hosting you.

3
Family with small children

Not too many options to choose from for breakfast. Choices was pretty much the only option when you are with kids and they had the same menu all the three days we were there.

By on Nov 29, 2019

Review comment responded on Nov 29, 2019

Dear BZ, Thank you for your review. We appreciate your feedback as it will help us to greater improve our guest experiences in the future. Thank you for choosing to stay with us. It was our pleasure being your host resort.

4
Everyone

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Dear Valued Guest, Thank you for choosing to stay with us. It was our sincerest pleasure hosting you. We also thank you for your review.

5
Partner Couples

By on Nov 4, 2019

Review comment responded on Nov 8, 2019

Thank you for choosing Hyatt Ziva Rose Hall as the destination for your vacation. we are delighted that we were able to make your stay with a rewarding one and we do look forward to welcoming and hosting you in the future.

4
Partner Couples

The property itself was beautiful and very neatly kept. We loved the little coves in the ocean for swimming. Staff was friendly and the food was good (not amazing, but good). Overall, we had a very nice stay :)

By on Oct 29, 2019

Review comment responded on Nov 2, 2019

Thank you for having chosen Hyatt Ziva as your Vacation Destination, it was an absolute hosting you. we are elated to know your stay with us was meaningful and so look forward to welcoming you back soon.

1
Family

Terrible hotel never experienced anything like this in my life found a huge life cockroach in my bed. Have a Video of how the cleaning staff of the hotel came with a roach spray and killed it next to me. I think it’s absolutely unacceptable for people paying a lot of money for this not even one star hotel. On top of that the Manager of the hotel just apologized and called it a day. I don’t recommend anyone going to that hotel not only that I will report them to news and all over social media.

By on Oct 8, 2019

Review comment responded on Nov 23, 2019

Dear valued guest, Thank you for your recent stay with us. We appreciate your survey, and would like to learn more about your experience. Please share your reservation details through a direct message, so that I may connect you with our Guest Engagement Team or provide you with their information should you prefer to reach out directly. We look forward to hearing from you and assisting you.

Hyatt Ziva Rose Hall – All Inclusive

Rose Hall, Montego Bay, Saint James
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