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Recent guest reviews

The outstandubg staff was the most notable part of our stay. We really felt a warmth and genuine concern from each person we met that we we were enjoying our stay. The food at all 5 restaurants we dined at exceeded our expectations for an all inclusive. Minor complaint: our room was kind of sterile, like a moderate motel room. Plain and functional.

Very nice and clean grounds. The rooms are immaculate and everyday restocking the refrigerator. roomservice was available, never used. This was my 5 times traving to the Ziva all inclusive.

I loved the service and the people there. I had candle light dinner planned for us for my fiancé's birthday and our one year anniversary. It looked like it was going to rain and instead of providing us with a place near the beach that was under cover they stuck us in the corner of a building where there was a party going on. They didn't offer any money back or even say sorry about it. I paid to have a dinner that I could of done at one of the restaurants. This was something that. meant a lot to me and it felt ruined by then experience.

The staff was amazing, the beach, and the water sports. We had a great time

Nice views, food was delicious, kind staff

The property was

Impressed with covid precautions and finding a way to make it work and still enjoy your time. Very clean.

The property was kept very clean and the staff was amazing. The food at the general food places was average to above average but the food at the urban eats restaurant on the Zilara side was amazing. The room I had was spacious but wasn't a ocean view it was partial ocean view so that was misleading. Also later In my stay a family moved in next door and I could hear everything coming from their room. The water pressure was really good but at times the temp of the shower was inconsistent. I would definitely stay at this hotel again but I would stay on the adults only side next time and also stay at the cheapest room because there isn't much value in ocean view or swim up view from my perspective. Again the staff is awesome and super friendly.

The staff and facilities were great. Everyone was friendly and willing to help. We were able to check out all the restaurants at the resort and we highly recommend the French and Brazilian. The time of year we were here it was quite windy on the beach, there are day trips you can reserve to go to like Negril or other parts of the island if the weather is not that great. ( It was raining in Montego Bay but very sunny at Negril so we took advantage of the excursions they have to offer. ) Also if you want a mixed drink on the beach you should try the hummingbird or the dirty banana, so good!

We love this resort; the service, the food, the staff, the kid's club, the activities. There is nothing we didn't like about this resort. Our second time here and we'll be back again.

Not too many options to choose from for breakfast. Choices was pretty much the only option when you are with kids and they had the same menu all the three days we were there.

The property itself was beautiful and very neatly kept. We loved the little coves in the ocean for swimming. Staff was friendly and the food was good (not amazing, but good). Overall, we had a very nice stay :)

Terrible hotel never experienced anything like this in my life found a huge life cockroach in my bed. Have a Video of how the cleaning staff of the hotel came with a roach spray and killed it next to me. I think it’s absolutely unacceptable for people paying a lot of money for this not even one star hotel. On top of that the Manager of the hotel just apologized and called it a day. I don’t recommend anyone going to that hotel not only that I will report them to news and all over social media.

Rose Hall Montego Bay Saint James

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered valet parking
  • Onsite dining
  • Spa

Hyatt Ziva Rose Hall - All Inclusive places you next to Half Moon Golf Course and Three Palms Ocean Course. This 387-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Relish the international cuisine at Choicez, one of 7 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include furnished balconies or patios, iPod docks, and refrigerators.


Property features

Hyatt Ziva Rose Hall - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Room options

Resort View King

1 King Bed | Sleeps 4

One Bedroom Ocean Front Butler Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

One Bedroom Ocean View Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Club King

1 King Bed | Sleeps 4

Guest reviews for Hyatt Ziva Rose Hall - All Inclusive

Everyone (45) Couples (11) Family (9)
5
Partner Couples

The outstandubg staff was the most notable part of our stay. We really felt a warmth and genuine concern from each person we met that we we were enjoying our stay. The food at all 5 restaurants we dined at exceeded our expectations for an all inclusive. Minor complaint: our room was kind of sterile, like a moderate motel room. Plain and functional.

By on Jun 25, 2022

Review comment responded on Jul 16, 2022

Dear Ms. Sandra, Thank you for giving us the opportunity to host you at our resort and for your honest review. We are delighted that our staff members were able to make an exceptional impression on you and that our food and service was satisfactory. We've noted your comments about the state of the room for the necessary improvements. Warm regards,

5
Friends

Very nice and clean grounds. The rooms are immaculate and everyday restocking the refrigerator. roomservice was available, never used. This was my 5 times traving to the Ziva all inclusive.

By on Jun 24, 2022

Review comment responded on Jul 16, 2022

Dear Ms. Michelle, Thank you for giving us the opportunity to host you at our resort, for your loyalty to the brand and for your lovely review. We are delighted that you hand a great time with us and that food and service was too your satisfaction once again. We look forward to seeing you again. Warm regards,

4
Everyone

I loved the service and the people there. I had candle light dinner planned for us for my fiancé's birthday and our one year anniversary. It looked like it was going to rain and instead of providing us with a place near the beach that was under cover they stuck us in the corner of a building where there was a party going on. They didn't offer any money back or even say sorry about it. I paid to have a dinner that I could of done at one of the restaurants. This was something that. meant a lot to me and it felt ruined by then experience.

By on May 2, 2022

Review comment responded on May 3, 2022

Dear Kyley, Thank you for your recent stay with us and for taking the time out to complete our post stay survey. We appreciate the positive rating of your experience. We are disappointed to learn that more was left to be desired for the candlelight dinner experience. Please be assured that your feedback is taken seriously and we have addressed these concerns with the relevant leaders for the necessary assessment and improvements. We truly regret not having the opportunity to resolve your concerns prior to your departure, however hope to be given another opportunity in the future to provide you with a more wholesome experience. Thank you again for choosing us as your host resort.

5
Everyone

By on Jul 28, 2021

5
Family with small children

The staff was amazing, the beach, and the water sports. We had a great time

By on Jul 24, 2021

Review comment responded on Jul 29, 2021

Dear Valued Guest, Thank you for giving us the opportunity to host you at our resort and for your honest review. We are delighted that you had a wonderful time with us and look forward to hosting you again.

5
Family Family with small children Partner Couples

Nice views, food was delicious, kind staff

By on Jul 19, 2021

Review comment responded on Aug 9, 2021

Dear Valued Guest, Thank you for giving us the opportunity to host you at our resort and for your honest review. We look forward to hosting you again in the future.

5
Everyone

The property was

By on May 20, 2021

Review comment responded on Jun 29, 2021

Dear Valued Guest, It appears you didn't get a change to finish your review, however thank you for giving us the opportunity to host you at our resort and for your honest rating. We look forward to hosting you again in the future.

5
Everyone

By on Apr 4, 2021

Review comment responded on Apr 16, 2021

Dear Valued Guest Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Impressed with covid precautions and finding a way to make it work and still enjoy your time. Very clean.

By on Mar 25, 2021

Review comment responded on Apr 6, 2021

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

The property was kept very clean and the staff was amazing. The food at the general food places was average to above average but the food at the urban eats restaurant on the Zilara side was amazing. The room I had was spacious but wasn't a ocean view it was partial ocean view so that was misleading. Also later In my stay a family moved in next door and I could hear everything coming from their room. The water pressure was really good but at times the temp of the shower was inconsistent. I would definitely stay at this hotel again but I would stay on the adults only side next time and also stay at the cheapest room because there isn't much value in ocean view or swim up view from my perspective. Again the staff is awesome and super friendly.

By , from Baltimore on Nov 28, 2020

Hyatt Ziva Rose Hall - All Inclusive

Rose Hall, Montego Bay, Saint James
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