Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Aerial view
View from room
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

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Room options

Ocean View King

8.4 out of 10
Very good
(13 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

9.0 out of 10
Wonderful
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club King

8.4 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Montego Bay

Hyatt Ziva Rose Hall - All Inclusive places you next to Jamaica Beaches and a short stroll from other popular sights like Montego Bay Convention Centre. This 387-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.5 miles
  • Half Moon Golf Course - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 14 min walk - 0.8 miles
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.4 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include furnished balconies or patios, iPod docks, and refrigerators. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
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Hotel Hyatt Ziva Rose Hall – All Inclusive
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include water fitness classes and live performances.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on Jun 29, 2025 start from $449.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do near Hyatt Ziva Rose Hall - All Inclusive?

This property is located in Montego Bay, just steps from Jamaica Beaches. You'll also find Three Palms Ocean Course and Half Moon Golf Course less than a mile away.

Is parking available on site at Hyatt Ziva Rose Hall - All Inclusive?

Yes, secured valet parking is offered for free at the all-inclusive property. Though parking is available on request, accessible parking is also available.

Is a spa located at Hyatt Ziva Rose Hall - All Inclusive?

Zen Spa is the property's spa and services include sports massages, beach massages, reflexology, and body wraps.

Does Hyatt Ziva Rose Hall - All Inclusive have a casino?

No, Hyatt Ziva Rose Hall - All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Rose Hall - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Hyatt Ziva Rose Hall - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Hyatt Ziva Rose Hall - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hyatt Ziva Rose Hall - All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Rose Hall - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Rose Hall - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Rose Hall - All Inclusive though service animals are welcome.

Does Hyatt Ziva Rose Hall - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Hyatt Ziva Rose Hall - All Inclusive?

The closest major airport to Hyatt Ziva Rose Hall - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 7.9 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hyatt Ziva Rose Hall - All Inclusive?

Yes, every guestroom at Hyatt Ziva Rose Hall - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Hyatt Ziva Rose Hall - All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Ziva Rose Hall - All Inclusive if that's in your vacation plans.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SONIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the variety of local foods
Stayed 4 nights in May 2025

10/10 Excellent

Tarrah Kathleen

Stayed 5 nights in Mar 2025

6/10 Okay

Walter

Stayed 3 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok. food was not great. drinks were meh. the pool was great, the beach was great... the buffett as good and consistent. jerk hut was really good . its an all inclusive.. and felt like that
Stayed 5 nights in Mar 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, room comfort

Comfortable and Relaxing Stay

We stayed at **Hyatt Ziva Montego Bay** from **March 13th - March 17th, 2025**. Overall, it was a good experience. The **food and drinks** were consistently good throughout the resort, with the **Jerk Hut** being a standout option. Our **check-in experience was underwhelming**—both the **front desk and valet service** could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the **third day**, we interacted with **Onique at the front desk**, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a **nice ocean-facing room**, which we appreciated. A downside of our stay was the experience with the **Palya representatives**, who were **overly aggressive** in pushing their services. At one point, they were **rude and even raised their voice at my wife**, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in **Building 2**, where the rooms felt somewhat **dated**, while our friends in **Building 3** had more updated accommodations. If booking, a room in uilding 3 may be a better choice. Despite some areas for improvement, we had a pleasant stay overall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for what we wanted - escape from normality?
Stayed 4 nights in Nov 2024

8/10 Good

mozlifa

Stayed 5 nights in Jan 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Nice and relaxing stay

We stayed at Hyatt Ziva Montego Bay from March 13th - March 17th, 2025. Overall, it was a good experience. The food and drinks were consistently good throughout the resort, with the Jerk Hut being a standout option. Our check-in experience was underwhelming—both the front desk and valet service could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the third day, we interacted with Onique at the front desk, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a nice ocean-facing room, which we appreciated. A downside of our stay was the experience with the Palya representatives, who were overly aggressive in pushing their services. At one point, they were rude and even raised their voice at my wife, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in Building 2, where the rooms felt somewhat dated, while our friends in Building 3 had more updated accommodations. If booking, a room in Building 3 may be a better choice. Despite some areas for improvement, it was an overall pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Some of the staff were so pleasant and customer service was generally good. Most of the food was very good. Drinks were poured "generously" The room was beautiful and and acceptably clean. (Not great, but not gross). Grounds were well kept and waiters and housekeeping throughout were mostly accomodating, pleasant, and prompt. Our stay included the butler service. If it had not been for Tony Ann, one of the team (of 3) assigned to our room, i would have totally regretted the extra cost. She was amazing, attentive, professional. She went beyond expectations of attention to our needs. That said, i felt like most of the following was because of the other two butlers: (sorry, not naming. Not trying to get anyone fired) Some of the amenities fell short. Daily bar and snacks promised, but overlooked even on request. Closest ice machine was out of order the entire 6 days. Request for supply took a very long time.
Stayed 5 nights in Mar 2025

8/10 Good

Luciano

Stayed 5 nights in Dec 2024

10/10 Excellent

Jaynee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nichloas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury price for good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

jeanette diann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald Rosado

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure our stay was wonderful.
Stayed 3 nights in Feb 2025

8/10 Good

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jan 2025

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite beautiful at this Hotel... Staff was friendly and service was excellent... Food choices were great the best was the French Restaurant delicious!!! We would love to visit again sometime!!
Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
The food was just not very good and the service not friendly. Most of the people were just not happy to be working there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Corey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is wonderful with the nicest staff. They treat you like family.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Truly enjoyed our stay
Stayed 3 nights in Feb 2025

4/10 Poor

Dhruv

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for 4 nights, the resort was a total disappointment in terms of daily entertainment, drinks(cocktails), and service. Their daily entertainment was boring and seemed repetitive. Adult parties at Zilara were equally bad(you would know what parties are if you've stayed at any Riu resort). Secondly, the drinks they made were the worst I've ever had at any resort. How can you go wrong with a simple margarita, forget expecting a good tasting mojito or something. If you want a tequila shot, they don't even have a slice of lime available to go with it, absolutely ridiculous. Thirdly, their service was below par. The staff needs to be more professional/trained. Almost every server seemed like they are doing you a favor, that is not what is expected from Hyatt brand. Even found some drunk bartenders at parties lol. Highly unprofessional ethics practiced at this resort. The only good part was Adreene at Choicez restaurant who went above and beyond for making our occasion special. And yes, the location gets 10/10. Other than that, I wouldn't want to stay here again.
Stayed 4 nights in Jan 2025