Everything was great in General One of the closet door wasn’t working and the window curtains were not easy for up and down But other than that everything was great Thanks
The restaurant on the property had good food with decent prices.
Staff are friendly
This is a great location! It’s near Lincoln Rd, public transportation is right outside the hotel. The room was spacious and the bed comfortable.
The hotel was very close to a lot of restaurants, very close to the beach .
Conveniently located near beach and shops/restaurants a few blocks away. Staff was attentive and kind. Pool was great and bartenders at pool bar were fantastic. Definitely be back.
Cleanness. Also asked for a late checkout and they told us yes.
Bad
The hotel was in a great location. Close to many restaurants within walking distance. The rooms are very spacious and well designed. The property was well kept up and clean. Dave, one of the managers was very attentive and always helpful. The staff was friendly and welcoming. Family friendly hotel with a great pool for kids and adults.
The property was very clean and staff was very nice . The room was very dark and dreary and the pool was tiny and only few beach chairs . People holding few seats at 7am . And there’s nothing else to do .
We found blood stains on the sheets which was very disappointing. We had a 2 month old baby with us.
Not what we expected. No real amenities for a resort fee. Pool bar closes at 4pm, the beach chairs and towela are provided 3 blocks away from the resort. Very inconvenient. Not much around the area. Rooms are very run down.
We had an amazing time! The staff was amazing. Hotel was beyond clean. I cannot wait to book this hotel again.
N/A
The property was awesome. The room was comfortable and relaxing. The pool was serene. The terrace was the best, especially at night. The location in reference to the beach was perfect for us.
I think the Gates Hotel and staff were great! If you need a blend of the Ritz Carlton but can't spend thousands of dollars on a few days to stay in South Beach, then the Gates Hotel is very attractive. The hotel is just 1 block from the path to the beach, you're next to a lot of restaurants walking distance, CVS and Walgreens is a block away. I'd stay again; in fact, I'm booking it right now!!!
Located in South Beach, The Gates Hotel South Beach - a DoubleTree by Hilton is within a 5-minute walk of Miami Beach Boardwalk and within 15 minutes of other popular attractions like Collins Avenue Shopping Area. This 4-star hotel has 235 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 7 AM to 10 AM.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. MP3 docks, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Built in 2015, the brand new The Gates Hotel South Beach - a DoubleTree by Hilton offers an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 42 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Everything was great in General One of the closet door wasn’t working and the window curtains were not easy for up and down But other than that everything was great Thanks
The restaurant on the property had good food with decent prices.
Thank you for the great review, Annette! We're pleased to hear that you enjoyed your stay at The Gates Hotel South Beach. It's wonderful to know that our food offerings left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!
Staff are friendly
Thank you for sharing this glowing review! We are delighted to hear about your experience at The Gates Hotel South Beach! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
This is a great location! It’s near Lincoln Rd, public transportation is right outside the hotel. The room was spacious and the bed comfortable.
Thank you for this wonderful review, Kia! We're excited to know your time at The Gates Hotel South Beach was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience! Thanks again for the feedback!
The hotel was very close to a lot of restaurants, very close to the beach .
Thank you for this lovely review, Emely! We're thrilled to know you had such a wonderful experience at The Gates Hotel South Beach. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!
Conveniently located near beach and shops/restaurants a few blocks away. Staff was attentive and kind. Pool was great and bartenders at pool bar were fantastic. Definitely be back.
Cleanness. Also asked for a late checkout and they told us yes.
Bad
The hotel was in a great location. Close to many restaurants within walking distance. The rooms are very spacious and well designed. The property was well kept up and clean. Dave, one of the managers was very attentive and always helpful. The staff was friendly and welcoming. Family friendly hotel with a great pool for kids and adults.
Thank you for choosing us as your home away from home. Your feedback is greatly appreciated. We look forward to welcoming you back in the near future on your next destination.
Thank you for taking the time to share your 4/5 review with us, Hector. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again!