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The Gates Hotel South Beach - a DoubleTree by Hilton

4.0 out of 5.0
Overview Reviews Amenities & Policies
2360 Collins Avenue, Miami Beach, FL
1-844-663-2269
4.1
out of 5
"Good!"
See all 26 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • hotel.reviews.categoryPartner

Recent guest reviews

I did not like that the beach was not right next to hotel

Nothing I was only there 2 days but everyone was very nice

I loved the property, very clean. The staff is lovely.

This property was very good, great experience and staff

Great location. Too bad horse show affected beach location.

I enjoyed my stay the staff was very friendly and I enjoyed the free shuttle to the beach and their pool

Adequate hotel. I know the resort fee is mandatory, but if you don't make use of any of the resort features it covers due to time constraints (and physical limitations), it just sits wrong. Room was quite noisy - a lot of noise from outside our room and the air WHISTLED under the door. Once we figured out that placing the bathmat at the base of the door, that sound stopped - when the bathmat wasn't in use! Not a fan of the "breakfast" - continental consisted of stale breads and decent fruit.

I NEVER write reviews but this hotel pushed me over the edge. I booked this hotel on a Wed. to check in on Fri. of that same week. I was only there for the weekend. I arrived after my flights Fri. night to the hotel at 1:00AM. For the front desk to tell me that they were overbooked and sending me to another hotel. I assumed okay maybe one across the street....no, a hotel in downtown Miami 15 mins away. After my friends and I had already ubered from the FLL airport. So i assumed “well, if you’re making us move locations surely you’re providing us with a shuttle to get there.” Of course they weren’t. We uber to our other hotel, a Hampton Inn in Midtown. I assumed surely the hotel would call me when our room was ready, nope. I called the hotel, Freddy (the front desk manager) told me it would be ready by noon. We get to the hotel at 12:30PM just to find out the rooms not ready. The offer us drinks and lunch at the hotel restaurant while we wait..... we have lunch and drinks and then the server brings us a check for our drinks and lunch! We leave and come back at night to find out our room number and the night time front desk attendant and supervisor have no idea of our situation, as if we were checking in for the first time. I’m a VERY understanding person but this hotel was an absolute disaster. My friends and I would have been far less frustrated if the hotel had just communicated with us and the team much better.

The only thing is that the hotel does not complimentary parking. Also, the pool is shared with a motel in front of the hotel. The only thing good is that the location is not bad. It is five blocks from the Lincoln and 17th. st. (South Beach area). Even though there is a free shuttle, you can walk. It is not really far. It is about 15 min. Walk.

The rooms could use a micro wave, also my phone wasn’t working in the room when I needed to call valet. Room was so so I felt it should be a bit bigger for the price. The bed was very comfortable but over all I give it a 5 out of 10

When the lobby construction is finished this will be an even better stay. The staff are great and rooms are clean. Get your Hilton Honors Card for upgrades.

I moved my flight up out of Texas bc the hurricane and since I was arriving 1 day earlier, i needed a stopgap hotel to stay at until then and the Gates was accommodating. It was comfortable, actually the most comfortable bed I have ever slept in at a hotel, bar none. :D Only 5 blocks from the Pizza Bar too !

The staff was amazing rooms were clean and hotel was very nice !

The hotel is in a great location one block off the beach and they have a shuttle that will take you if you don't want to walk. Stores and great food are close by. The pool area is spacious and food service is fast and delicious. The bar is great too!! The staff throughout the hotel are accommodating and friendly.

Wonderful had a blast will be back really soon all of the staff phenomenal hospitality.

Nice hotel. Rather new. Friendly helpful staff. Rooms are small, but well appointed. No views of the ocean. Expect your room to be ready at 4PM or later.

The staff was amazing, thank you for making my birthday unforgettable.

Great staff, great location, nice clean rooms and amazing free cookies!!

Great Hotel. Hotel Staff is very friendly. Hotel Facilities, Condition is very clean and quiet. the Room are very clean and Comfort. no to fall for everything. Over all a very Good choice. we have fun

2360 Collins Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Miami Beach Boardwalk and Collins Avenue Shopping Area
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in South Beach, The Gates Hotel South Beach - a DoubleTree by Hilton is adjacent to Miami Beach Boardwalk and within a 10-minute walk of other popular attractions like Collins Avenue Shopping Area. This 235-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

A 42-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.


Property features

Built in 2015, the brand new The Gates Hotel South Beach - a DoubleTree by Hilton offers an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 42 per day, and there's also a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Pool View

King 1 | Sleeps 4

Room, 2 Queen Beds, Pool View

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 4

Room, 1 King Bed, Terrace, Pool View

King 1 | Sleeps 2

Guest reviews for The Gates Hotel South Beach - a DoubleTree by Hilton

Everyone (19) Couples (5) Family (2)
5
Everyone

I did not like that the beach was not right next to hotel

By on Jun 4, 2019

5
Families

Nothing I was only there 2 days but everyone was very nice

By on May 24, 2019

4
Partner Couples

I loved the property, very clean. The staff is lovely.

By on May 12, 2019

5
Partner Couples

This property was very good, great experience and staff

By on May 3, 2019

4
Families Business Business Travelers

Great location. Too bad horse show affected beach location.

By on Apr 21, 2019

5
Partner Couples

I enjoyed my stay the staff was very friendly and I enjoyed the free shuttle to the beach and their pool

By on Mar 6, 2019

2
Everyone

By on Oct 22, 2018

3
Everyone

Adequate hotel. I know the resort fee is mandatory, but if you don't make use of any of the resort features it covers due to time constraints (and physical limitations), it just sits wrong. Room was quite noisy - a lot of noise from outside our room and the air WHISTLED under the door. Once we figured out that placing the bathmat at the base of the door, that sound stopped - when the bathmat wasn't in use! Not a fan of the "breakfast" - continental consisted of stale breads and decent fruit.

By on Aug 19, 2018

1

a mess

Everyone

I NEVER write reviews but this hotel pushed me over the edge. I booked this hotel on a Wed. to check in on Fri. of that same week. I was only there for the weekend. I arrived after my flights Fri. night to the hotel at 1:00AM. For the front desk to tell me that they were overbooked and sending me to another hotel. I assumed okay maybe one across the street....no, a hotel in downtown Miami 15 mins away. After my friends and I had already ubered from the FLL airport. So i assumed “well, if you’re making us move locations surely you’re providing us with a shuttle to get there.” Of course they weren’t. We uber to our other hotel, a Hampton Inn in Midtown. I assumed surely the hotel would call me when our room was ready, nope. I called the hotel, Freddy (the front desk manager) told me it would be ready by noon. We get to the hotel at 12:30PM just to find out the rooms not ready. The offer us drinks and lunch at the hotel restaurant while we wait..... we have lunch and drinks and then the server brings us a check for our drinks and lunch! We leave and come back at night to find out our room number and the night time front desk attendant and supervisor have no idea of our situation, as if we were checking in for the first time. I’m a VERY understanding person but this hotel was an absolute disaster. My friends and I would have been far less frustrated if the hotel had just communicated with us and the team much better.

By , from nashville on Aug 13, 2018

4
Everyone

The only thing is that the hotel does not complimentary parking. Also, the pool is shared with a motel in front of the hotel. The only thing good is that the location is not bad. It is five blocks from the Lincoln and 17th. st. (South Beach area). Even though there is a free shuttle, you can walk. It is not really far. It is about 15 min. Walk.

By , from Orlando, FL on Jul 22, 2018

The Gates Hotel South Beach - a DoubleTree by Hilton

2360 Collins Avenue, Miami Beach, FL 33139