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Recent guest reviews

Phone and email communication is horrible. If you are not there in person give up trying to talk to anyone. Sheets on bed had stains. Curtains were nasty. Room service only came once out of five days.

One thing I like other than a cute clean room was that at the end of my stay on a Sunday 8/29/2021 the girl at the front desk finally was nice and she hold our bags until we picked them back later that day she was nice about it and gave us ice couple times , other than that service was not as good , the hotel rooms are in different buildings and the Pool was not that pretty , only the view was amazing , the small bar by the Pool was like ok ,old and looked dirty needs some remodeling, the Pool water was so hot that felt like a jacuzzi , the pool area was closed by 8pm so if you like night pool time ? not the place , the room was cute and clean but the toilet handle was broken and something was off about the room 303 and very important too the front desk service needs improvement

The balconies are nice, great views. Rooms are clean, beds comfy. If you are in a room facing Ocean blvd in the strand building of the hotel, the club/bar below is awesome but know is loud until midnight.

The place was perfect. Really busy as expect for South Beach. It was noisy because it’s right next door all the bars.

I was at this property on a non-holiday Monday. I rented 2 rooms (same price for each room, same room type) One room was nice, large with balcony and partial ocean view. The other room was at the back of the hotel, mold on the windows, refrigerator didn't work, shower handle broken, no view, half the size of the other room. For an off-weekday rental, there was no need to throw me in the worst room they had at the back of the hotel.

Rooms were not what was on the site for us to pay 300 a night we should of got a much nicer room not to mention tub was dirty microwave didn’t work and last by not least they had roaches I’ll never stay there ever again

My brother and I stayed here for 4 nights. We didn't rent a car, but we're able to get around on foot and bikes due to the great location of this hotel. We were upgraded to a spacious room upon arrival!

The pool was perfect to go up and hangout and swim around. The rooms were as they described in the pictures.

Location was amazing. There was no phone in the room so we could not call front desk for new towels because housekeeping didn't come to our room one time in 5 nights. Every time we asked for housekeeping. they said they would send someone and we'd return to the room to new towels being put on the unmaid bed and nothing else done. Trash piled for 5 days even when specifically asking them to remove it. The elevator would not come up to floor 5. The suite was nice but staff needs to step up.

It is part of a restaurant/club that blares music from 11 a.m. through 2 a.m. There is no escape from the noise. When I told the front desk, where she could barely hear me, that I need to change rooms, she said there was nothing. When I said that need to find another hotel, she said the manager OK'd it and Orbitz would refund me. But when I contacted Orbitz, they called the hotel who denied I asked for a refund, and what's more, denied there was a noise problem. It's not what it looks like in the pictures. READ ALL THE REVIEWS BEFORE YOU BOOK.

The location was on south beach that’s all that’s it

Ocean Dr Miami Beach FL

Hotel highlights

  • Steps from Ocean Drive and Collins Avenue Shopping Area
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Rooftop terrace

Located in South Beach, Congress Suites at the Strand is next to popular attractions like Ocean Drive and Collins Avenue Shopping Area. This 24-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Kitchenettes, MP3 docks, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Congress Suites at the Strand enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this beach hotel include express check-out, a TV in a common area, and an ATM.

Room options

Junior Double Room

2 Double Beds | Sleeps 4

Junior Suite (Queen)

1 Queen Bed and 1 Twin Futon | Sleeps 3

Suite, 1 Bedroom

1 King Bed and 1 Twin Futon | Sleeps 3

Suite, 1 Bedroom, Ocean View

1 King Bed and 1 Twin Futon | Sleeps 3

Guest reviews for Congress Suites at the Strand

Everyone (45) Couples (12) Family (6) Other (4) Friends (1)
3
Partner Couples

Phone and email communication is horrible. If you are not there in person give up trying to talk to anyone. Sheets on bed had stains. Curtains were nasty. Room service only came once out of five days.

By on Sep 14, 2021

Review comment responded on Sep 19, 2021

Thank you for taking the time to post your feedback. Please accept our apologies for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve our overall quality and guest experience. We hope you consider staying with us again in the future.

3
Everyone

One thing I like other than a cute clean room was that at the end of my stay on a Sunday 8/29/2021 the girl at the front desk finally was nice and she hold our bags until we picked them back later that day she was nice about it and gave us ice couple times , other than that service was not as good , the hotel rooms are in different buildings and the Pool was not that pretty , only the view was amazing , the small bar by the Pool was like ok ,old and looked dirty needs some remodeling, the Pool water was so hot that felt like a jacuzzi , the pool area was closed by 8pm so if you like night pool time ? not the place , the room was cute and clean but the toilet handle was broken and something was off about the room 303 and very important too the front desk service needs improvement

By on Sep 1, 2021

Review comment responded on Sep 19, 2021

Memorable stays are composed of small and big details; thank you for taking the time to give us your honest feedback on your stay. We have taken all the things you mentioned into consideration and are always looking for ways to make our property better for our guests. We hope that you consider us on your next trip to Miami Beach.

5
Everyone

By on Aug 17, 2021

3
Everyone

By on Aug 2, 2021

4
Friends

The balconies are nice, great views. Rooms are clean, beds comfy. If you are in a room facing Ocean blvd in the strand building of the hotel, the club/bar below is awesome but know is loud until midnight.

By on Jul 19, 2021

Review comment responded on Jul 21, 2021

Dear Guest. Thank you for your review and for choosing our property. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest of ours at Congress Suites at the Strand.

5
Everyone

The place was perfect. Really busy as expect for South Beach. It was noisy because it’s right next door all the bars.

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Thank you for taking the time to give us this amazing review and rating regarding your recent stay us. We are thrilled to know that you enjoyed your stay and look forward to welcoming you next time you are in town.

1
Friends

I was at this property on a non-holiday Monday. I rented 2 rooms (same price for each room, same room type) One room was nice, large with balcony and partial ocean view. The other room was at the back of the hotel, mold on the windows, refrigerator didn't work, shower handle broken, no view, half the size of the other room. For an off-weekday rental, there was no need to throw me in the worst room they had at the back of the hotel.

By on Jun 24, 2021

Review comment responded on Jun 28, 2021

Thank you for choosing to stay with Con. We would like to apologize for the inconveniences you encountered during your stay; we appreciate you taking the time to write this review and hope to welcome you back to our property in the near future.

4
Everyone

By on May 31, 2021

Review comment responded on Jun 28, 2021

We always appreciate the positive ratings left by the most important people in our world; our guests. Thank you for staying with us and we look forward to seeing you (and hosting you) soon.

1
Everyone

By on Mar 1, 2021

Review comment responded on Mar 16, 2021

We appreciate you taking the time to rate your stay at our property. We do apologize for the inconveniences you encountered and want to thank you for staying with us.

1
Partner Couples

Rooms were not what was on the site for us to pay 300 a night we should of got a much nicer room not to mention tub was dirty microwave didn’t work and last by not least they had roaches I’ll never stay there ever again

By on Feb 27, 2021

Review comment responded on Mar 8, 2021

We appreciate your review and rating of our property. On behalf of the entire team, I want to apologize for the inconveniences encountered during your stay. The reviews we receive from our guests are taken very seriously and your suggestions will help us to improve our overall quality and guest experience. Thank you.

Congress Suites at the Strand

1052 Ocean Dr, Miami Beach, FL 33139
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