Skip to main content
Beginning of main content

Recent guest reviews

Rooms were not what was on the site for us to pay 300 a night we should of got a much nicer room not to mention tub was dirty microwave didn’t work and last by not least they had roaches I’ll never stay there ever again

My brother and I stayed here for 4 nights. We didn't rent a car, but we're able to get around on foot and bikes due to the great location of this hotel. We were upgraded to a spacious room upon arrival!

The pool was perfect to go up and hangout and swim around. The rooms were as they described in the pictures.

Location was amazing. There was no phone in the room so we could not call front desk for new towels because housekeeping didn't come to our room one time in 5 nights. Every time we asked for housekeeping. they said they would send someone and we'd return to the room to new towels being put on the unmaid bed and nothing else done. Trash piled for 5 days even when specifically asking them to remove it. The elevator would not come up to floor 5. The suite was nice but staff needs to step up.

It is part of a restaurant/club that blares music from 11 a.m. through 2 a.m. There is no escape from the noise. When I told the front desk, where she could barely hear me, that I need to change rooms, she said there was nothing. When I said that need to find another hotel, she said the manager OK'd it and Orbitz would refund me. But when I contacted Orbitz, they called the hotel who denied I asked for a refund, and what's more, denied there was a noise problem. It's not what it looks like in the pictures. READ ALL THE REVIEWS BEFORE YOU BOOK.

The location was on south beach that’s all that’s it

Very disappointing!! We travel a lot and seen many hotels. This is just like a 3rd world country hotel. Very over rated and the pictures are not even close to reality. Very filthy and very poor service. Condition of the hotel is very poor. Leaking tub, broken toilet tissue holder, hair present from the other previous tenants, dirty vents, rusted pots and pans, old grease present on the counters and sink, Reused sponge for the kitchen even though you ask them for a new one. Just plain GrOSSS!! I am so glad my family and I only stayed for 1 day. They said there’s always someone at the front desk but not true. We waited 20 minutes at the small lobby but no one there to help us. We came back 1/2 hour later and 3 of the employees were there said they went to get their lunch. “WHY ALL 3 Went to get lunch at the same time”. I don’t get it. I will never come back again.!!! NEVEr! Even if it was free!!! Rude service!!! The only great service was from the bell man!

The staff was terrible was there for 4days and did not receive housekeeping at all had to go ask for towels and other amenities the location is awesome but the hotel suck will never stay there again.

The staff was nice But the hotel was in bad shape Needs to be remodeled badly

There's 4 different properties from Congress hotel, I suggest checking out the website for further details I stayed@ 2 of the properties which were upgraded n quite pleasing.

Had a great time with my fiance. Beautiful view and short walking distance to just about anything. Would stay here again.

Great location on Ocean Drive on the beachfront. Called hotel and confirmed that the room had an oceanfront balcony view but it was 6 inches wide and only a small person would be able to fit on it, directly facing another building. There is also NO PARKING or valet. Staff was very kind and told me that I was paid in full but I received a charge on my credit card after checkout with no response from hotel after multiple attempts to inquire.

The place is close to everything I like that but they charge 15 dlls for room services to clean the room it should be included they only clean your room 1 time of you stay 5 night the means they don’t change the towels or anything in the room is on you or pay 15 dlls not even the toilet paper they change

Ocean Dr Miami Beach FL

Hotel highlights

  • Steps from Ocean Drive and Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in South Beach, Congress Suites at the Strand is next to popular attractions like Ocean Drive and Miami Beach Boardwalk. This 24-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.


Dining

Enjoy dining at one of 2 onsite restaurants including The Kitchen, which specializes in international cuisine. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

The 24 rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. MP3 docks, coffee makers, and free local calls are also standard. Housekeeping is available on request.


Property features

Guests staying at Congress Suites at the Strand enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 45 per day. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include express check-out, a TV in a common area, and a gift shop.

Room options

Junior Double Room

2 Double Beds | Sleeps 4

Junior Suite (Queen)

1 Queen Bed and 1 Twin Futon | Sleeps 3

Suite, 1 Bedroom

1 King Bed and 1 Twin Futon | Sleeps 3

Suite, 1 Bedroom, Ocean View

1 King Bed and 1 Twin Futon | Sleeps 3

Guest reviews for Congress Suites at the Strand

Everyone (40) Couples (21) Family (6) Other (4) Friends (5)
1
Everyone

By on Mar 1, 2021

Review comment responded on Mar 16, 2021

We appreciate you taking the time to rate your stay at our property. We do apologize for the inconveniences you encountered and want to thank you for staying with us.

1
Partner Couples

Rooms were not what was on the site for us to pay 300 a night we should of got a much nicer room not to mention tub was dirty microwave didn’t work and last by not least they had roaches I’ll never stay there ever again

By on Feb 27, 2021

Review comment responded on Mar 8, 2021

We appreciate your review and rating of our property. On behalf of the entire team, I want to apologize for the inconveniences encountered during your stay. The reviews we receive from our guests are taken very seriously and your suggestions will help us to improve our overall quality and guest experience. Thank you.

3
Everyone

By on Feb 21, 2021

Review comment responded on Mar 8, 2021

Thank you for taking the time to rate our property. We very much appreciate that you stayed with us and hope you consider booking with us again in the future.

3
Everyone

By on Jan 14, 2021

Review comment responded on Feb 24, 2021

Thank you for staying with us. We would like to apologize for the inconveniences you encountered during your stay; we appreciate you taking the time to rate us and hope to welcome you back to our property in the near future.

5
Family

My brother and I stayed here for 4 nights. We didn't rent a car, but we're able to get around on foot and bikes due to the great location of this hotel. We were upgraded to a spacious room upon arrival!

By , from Milford, De on Jan 8, 2021

Review comment responded on Jan 19, 2021

Thank you for taking the time to give us this amazing review and rating regarding your recent stay us. We are thrilled to know that you enjoyed your stay and look forward to welcoming you next time you’re in town.

1
Everyone

By on Dec 7, 2020

Review comment responded on Jan 19, 2021

We appreciate you taking the time to rate your stay at our property. We do apologize for the inconveniences you encountered and want to thank you for staying with us.

5
Everyone

By on Oct 23, 2020

Review comment responded on Oct 27, 2020

Thank you for taking the time to rate our property. I am glad that you enjoyed your stay with us. Thank you again, and we look forward to seeing you (and hosting you) in the near future.

5
Partner Couples

The pool was perfect to go up and hangout and swim around. The rooms were as they described in the pictures.

By , from Chicagp on Mar 17, 2020

3
Partner Couples

Location was amazing. There was no phone in the room so we could not call front desk for new towels because housekeeping didn't come to our room one time in 5 nights. Every time we asked for housekeeping. they said they would send someone and we'd return to the room to new towels being put on the unmaid bed and nothing else done. Trash piled for 5 days even when specifically asking them to remove it. The elevator would not come up to floor 5. The suite was nice but staff needs to step up.

By on Mar 15, 2020

1
Family Family

It is part of a restaurant/club that blares music from 11 a.m. through 2 a.m. There is no escape from the noise. When I told the front desk, where she could barely hear me, that I need to change rooms, she said there was nothing. When I said that need to find another hotel, she said the manager OK'd it and Orbitz would refund me. But when I contacted Orbitz, they called the hotel who denied I asked for a refund, and what's more, denied there was a noise problem. It's not what it looks like in the pictures. READ ALL THE REVIEWS BEFORE YOU BOOK.

By on Mar 1, 2020

Review comment responded on Mar 6, 2020

I am saddened to read your review regarding your recent with us. On behalf of the entire team I want to apologize for the inconveniences encountered and hope to welcome you back in the future.

Congress Suites at the Strand

1052 Ocean Dr, Miami Beach, FL 33139
url importing http://www.orbitz.com/Miami-Hotels-Congress-Suites-at-the-Strand.h1371440-p2.Hotel-Reviews
There was an error importing /Miami-Hotels-Congress-Suites-at-the-Strand.h1371440-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Miami-Hotels-Congress-Suites-at-the-Strand.h1371440-p2.Hotel-Reviews