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Recent guest reviews

Lo único es que no es silencioso. Pero el hotel es muy bonito

Great service from employees!

The sheets where stained they had a shortage of towels the hotel is very old one out dated

Liked our room it was a good size

The whole stay was horribly had bed bugs😡😡😡😡😡😡😡😡😡😡😡😡😡

Horrible, ghetto and disgusting. Our shower was literally connected to our bathroom. The drain was right in the middle of the bathroom. I have NO idea how you can call this a suite. This should be called the Chesterfield motel. All night there were bums and trappers selling drugs right outside our room door. Don’t even think about calling room service for towels or anything, cuz they won’t answer. If there’s such thing as hotel health inspectors this place would be rated a F. I felt gross just sleeping in their beds. I WOULD NEVER STAY THERE AGAIN. Nor would I recommend it to anyone.

The pictures are deceiving. Rooms are tiny. The lobby turns into a club until 5 am so if you want to get any sleep don't get a room on the first floor.

I was excited for shuttle service to the airport and that was a big reason why I chose it. It didn't start until 8am... I needed it for 6:45am. Quite annoying. Room was clean and safe. Drinks were watered down and pool was in different building. Only stayed here one night. Glad, as anymore and I would have been very upset.

Dirty place with mold all over. Sheets, pillows even the ceiling. But what made this experience the worse is the way the hotel manager handled the issue. We checked in at night and didn’t realize the extent of the dirt. I notified the manager the next morning and asked her to give us cleaner sheets and pillows. I showed her pictures and she “acted” horrified but for some reason she later blamed us for the mold that takes months to form. And when I pointed out similar spots in the sheets that the cleaning crew confirmed were the new sheets they were putting on, she blamed the cleaning crew for not understanding English. I spoke with cleaning person and she speaks perfect English, better than the manager herself. But it was unprofessional of her to blame the customer for their problem especially that I spoke nicely to her and didn’t make it a big deal. Just said take care of it. (I didn’t see the mold in the ceiling at that point, I wonder how she would have span that one) and it was a cheap shot of her to throw the cleaning crew under the bus.

Collins Avenue Miami Beach FL

Hotel highlights

  • Steps from Ocean Drive and Collins Avenue Shopping Area
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in South Beach, Chesterfield Hotel & Suites, a South Beach Group Hotel is next to popular attractions like Ocean Drive and Collins Avenue Shopping Area. This 90-room, 3-star hotel has in-room conveniences like iPod docks, minibars, and plasma TVs.


Dining

At the end of the day, relax with a drink at the bar/lounge.


Rooms

Plasma TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and free local calls. Change of towels is available on request.


Property features

Guests of Chesterfield Hotel & Suites, a South Beach Group Hotel enjoy free WiFi in public areas, a terrace, and laundry facilities. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a garden, a TV in a common area, and an ATM.

Room options

Family Studio Suite (400 sq ft)

2 Queen Beds | Sleeps 4

Standard Room, Accessible (150 sq ft)

1 Queen Bed | Sleeps 2

Standard Room (150 sq ft)

1 Queen Bed | Sleeps 2

Standard DD

2 Double Beds | Sleeps 4

Guest reviews for Chesterfield Hotel & Suites, a South Beach Group Hotel

Everyone (26) Couples (9) Family (11)
5
Family

Lo único es que no es silencioso. Pero el hotel es muy bonito

By on May 16, 2022

Review comment responded on May 16, 2022

HI Jose Esaun! Our lively neighborhood is what makes our location attractive to travelers, but we apologize for any disturbance. We are happy to hear that you had an enjoyable stay and welcome you to stay with us again soon.

3
Friends

Great service from employees!

By on Mar 19, 2022

Review comment responded on Mar 21, 2022

Hi Maria! We are happy to know that our staff provided professional and friendly service. We appreciate your feedback and hope to host you again in the future.

4
Everyone

By on Mar 1, 2022

1
Partner Couples

The sheets where stained they had a shortage of towels the hotel is very old one out dated

By on Feb 25, 2022

Review comment responded on Feb 28, 2022

Hello Terrionda. Thank you for your review. We are disappointed to learn that you did not have a perfect stay. Your review will be shared with the staff for further details. We appreciate your feedback.

5
Everyone

By , from Houston on Jan 25, 2022

5
Friends

Liked our room it was a good size

By on Jan 17, 2022

Review comment responded on Jan 19, 2022

Hi William! We are glad to know you liked our spacious accommodation and had a comfortable stay. It would be our pleasure to host you again.

4
Everyone

By on Dec 14, 2021

5
Everyone

By on Nov 12, 2021

1
Partner Couples Business Business

The whole stay was horribly had bed bugs😡😡😡😡😡😡😡😡😡😡😡😡😡

By on Jul 5, 2021

Review comment responded on Jul 6, 2021

We do not have bed bugs at our property. We have weekly preventative maintenance, with documentation, and a thorough inspection process to comply with state and sanitation requirements for the safety of our guests and staff. We appreciate your feedback.

1
Family Friends

Horrible, ghetto and disgusting. Our shower was literally connected to our bathroom. The drain was right in the middle of the bathroom. I have NO idea how you can call this a suite. This should be called the Chesterfield motel. All night there were bums and trappers selling drugs right outside our room door. Don’t even think about calling room service for towels or anything, cuz they won’t answer. If there’s such thing as hotel health inspectors this place would be rated a F. I felt gross just sleeping in their beds. I WOULD NEVER STAY THERE AGAIN. Nor would I recommend it to anyone.

By on May 19, 2021

Review comment responded on May 21, 2021

We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

Chesterfield Hotel & Suites, a South Beach Group Hotel

855 Collins Avenue, Miami Beach, FL 33139
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