Skip to main content
Beginning of main content

Chesterfield Hotel & Suites, a South Beach Group Hotel

3.0 out of 5.0

Recent guest reviews

My IPhone watch was stolen out of my room. Made complaint to manager Christian as well as another employee Nicholas. House keeping manager was very rude staff did not change linen towels or wash cloths in room.

if you’re expecting to have a good sleep at midnight DONT COME to this hotel, or get yourself earplugs , the music in the reception area is really loud & you can hear it in every room specially in the 1st floor ,, they didn’t bother to get the TV fixed bathroom not that clean NOT coming back to this hotel, even if it was the last place on earth

When we arrived the front desk lady named Imandra told us that there was no room available, althought we made reservations, paid ahead of time and called to let them know that we will be driving 20 hours because we missed our flight. She was very rude and told us that check in was at 3pm, It was 5am in the morning when we arrived, a party of 7 with a 4 year old boy after a 20 hour drive. On the other hand the rooms are extremely small, you can barely move, only 2 people can be in that room. THe shower is miniature and looks like it was cut in half. On the other hand there were 3 employees that were nice to us, the first one is Nelson and Christian at the front desk, the lady at the bar, and the housekeeping were also nice. No kid friendly. Do not go there!

Great location easy to get to everything right on the beach had a great time will definitely come back

Love this place it’s like right in the middle of the action, awsome staff and facility Cutest rooms

Front desk staff, bellman, bar tender and housekeeping were all very attentive. Location could not have been better! Close walking distance to Ocean Drive, the beach, bars and restaurants. Highly recommend and would not look any further for a fair priced hotel in the heart of South Beach.

Too much to document.... just lots of basic things were missed. Including a dangerous cracked mirror in the shower that was simply overlooked. Come on...

Extremely convenient, close to the beach, and worked around my unscheduled extended stay for work, thank you I appreciate the assistance... Keep up the good work

Excellent personnel and accommodations. The hotel is located very close to the beach

The room was filthy dirty. We ended up having to buy cleaner at the corner store and spending 40 minutes cleaning the whole place.

Customer service was not friendly and extremely unhelpful. Hotel advertises a roof top terrace which most definitely does not exist. Overall bad experience, would not recommend.

I had a very uneven experience at the Chesterfield. I was given an "upgraded room" because my booked jr suite was unavailable. The upgraded room was nice enough, it was in a building next door, unfortunately, after a little while a few things became clear. It was loud, it was next to the entrance gate, you hear everything, and the mattress cover wasn't exactly clean. The tv had static, the phone didn't work and oddly enough the clock was blinking. None of that exactly mattered, what mattered to me was the wifi didn't work. Also since I was there during a cold snap the heater didn't work when I tried that later on... So I wasn't exactly happy, and then around 3 a.m. a large group came up the stairs through an attached hallway and had a great time for 90 minutes... the floor was thin and with no phone I couldn't complain and was too tired to get up... The next day I asked for a different room. I got a nice quite room on the top floor all the way in the back. Everything worked, was clean, and lovely. I didn't get the difference in price refunded but that's fine. In lieu of breakfast there is a nightly complementary happy hour. Which was well liquor and mixer which actually was a very nice way to get your evening started... The hotel is near everything and the staff was helpful enough. I stayed for 4 days. 3 were great.

Excellent location but room was extremely small and noisy! Excellent staff and location. I would probably rec to other friends but would most likely recommend another more upscale hotel in the same area

We had a great time at the hotel this past weekend. Check in was good. Wish the room had at least a microwave and space in the fridge for our own things. The bartender at happy hour didn’t put much alcohol in our drinks but we made the best of our drinks.

Great hotel, close to entertainment and food was the best part

The room was great and the check in was super fast, we had a great room ( not 5 star ) but for the price we paid it was great, the hotel shuttle came in time, the room was really clean and smelled great, we stayed at 215 so it was away from the music playing down stairs, check out took 2 seconds literally. Overall great place and we got free drinks from 7-8pm. Deffinitely plan on staying there again.

Beautifully decorated room and nice bathroom. Great location as well. Cleanliness in the shower needs improvement but overall a great hotel.

I've stayed at the Chesterfield Hotel three times now. The location if you are looking to be right in the middle of all of the action of South Beach is perfect. The hotel itself is disappointing, especially this last time. The staff is ok but one manager in particular was rude and lazy. Towels are hard to come by by your second night. The free happy hour is a nice perk but please be advised it is the cheapest of the cheap well liquor. The area is pretty sketchy and we actually had a man open our room door while we were sleeping the last night (around 3AM). He opened with a room key so I'm guessing he told the staff the wrong room number and without checking they gave him a key to our room. TERRIFYING and unprofessional. It shows their lack of regard for safety. We also heard a lot of commotion each of our nights there including loud arguing and drunk people walking by our room. Tons of people tend to loiter in front of the hotel at all hours of the day and night. Also, BEWARE of the corner right by the hotel... just BEWARE, especially at night. If you are looking for a party hotel, this is it and that is all it is. If you are looking for comfortable or relaxing accommodations... pay a little more and stay somewhere else. I've learned my lesson this time and will not be returning.

The location is great. A few steps from Ocean Drive. The hotel is decently priced. Nothing fancy. My bed in room 514 was actually lop sided & gave me a backache but thank god I did not stay in my room as much. The price & location was still too good to complain. I will probably come back to this hotel again.

My first room smelled like mildew and the air would not work. I couldnt change rooms until the morning. The second room was fine, until while I was sleeping a stranger walked in. They didnt log into their system that they switched my room, so they activated a key to my current room for a complete and total stranger. It was pretty upsetting to wake up to someone I dont know waltzing in. The staff didnt seem to think this error was as serious as I did. The hot water didnt work, I took cold showers all trip. I wasnt comfortable. I dont think anyone should pay for a room and then be uncomfortable.

855 Collins Avenue Miami Beach FL

Hotel highlights

  • Steps from Lummus Park Beach and Art Deco Welcome Center
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Free airport shuttle

Located in South Beach, Chesterfield Hotel & Suites, a South Beach Group Hotel is next to popular attractions like Lummus Park Beach and Art Deco Welcome Center. This 90-room, 3-star hotel has a bar/lounge, free in-room WiFi, and a free airport shuttle. In the historical district, it's also near PortMiami and Lincoln Road Mall.


Dining

Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All of Chesterfield Hotel & Suites, a South Beach Group Hotel's 90 air-conditioned rooms provide iPod docks, minibars, and free local calls. Guests can expect free WiFi and plasma TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes and ironing boards.


Property features

Chesterfield Hotel & Suites, a South Beach Group Hotel features free WiFi in public areas, a computer station, and free newspapers. Valet parking is USD 35 per day if you plan to drive, or hop aboard the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a garden, a porter/bellhop, and a TV in a common area.

Room options

Junior Suite, 1 Queen Bed (250 sq ft)

Queen 1 | Sleeps 2

Deluxe Suite (400 sq ft)

Full 1 | Queen 2 | Sleeps 4

Family Room

Queen 2 | Sleeps 6

Premium Room (450 sq ft)

Queen 2 | Sleeps 5

Guest reviews for Chesterfield Hotel & Suites

Everyone (39) Couples (97) Business (17) Family (19) Friends (96) Other (31)
2

close to beach

Everyone

My IPhone watch was stolen out of my room. Made complaint to manager Christian as well as another employee Nicholas. House keeping manager was very rude staff did not change linen towels or wash cloths in room.

By on Apr 18, 2018

Review comment responded on Apr 25, 2018

Thank you for writing a review. After speaking with our General Manager, she assured me that your watch was not taken by our staff. We uphold an ethical standard and respect for our guests possessions at our property. We appreciate your feedback.

1

not what expected

Everyone

if you’re expecting to have a good sleep at midnight DONT COME to this hotel, or get yourself earplugs , the music in the reception area is really loud & you can hear it in every room specially in the 1st floor ,, they didn’t bother to get the TV fixed bathroom not that clean NOT coming back to this hotel, even if it was the last place on earth

By on Apr 15, 2018

Review comment responded on Apr 19, 2018

Hello. Our bar in the lobby area plays lively music while guests enjoy our complimentary Happy Hour and up to midnight. If it were later, please accept our apologies. I will check with the bar Manager for further clarification. We appreciate your feedback and hope you will consider us again for a better stay.

3
Everyone

When we arrived the front desk lady named Imandra told us that there was no room available, althought we made reservations, paid ahead of time and called to let them know that we will be driving 20 hours because we missed our flight. She was very rude and told us that check in was at 3pm, It was 5am in the morning when we arrived, a party of 7 with a 4 year old boy after a 20 hour drive. On the other hand the rooms are extremely small, you can barely move, only 2 people can be in that room. THe shower is miniature and looks like it was cut in half. On the other hand there were 3 employees that were nice to us, the first one is Nelson and Christian at the front desk, the lady at the bar, and the housekeeping were also nice. No kid friendly. Do not go there!

By , from Woodbridge, VA on Mar 29, 2018

Review comment responded on Apr 3, 2018

Hi Karla! We're sorry to hear about your missed flight, but glad you were still able to join us albeit at 5AM. I can only imagine how tiring a 20-hour drive must have been, especially with a little guy. When we are aware that our guests will arrive late, we make a note to the reservation for our night auditor, but she may have overlooked this. She is usually quite friendly, so this is a surprise. We will share your review for further clarification on this issue. We are pleased to know that several staff members made a positive difference in your stay. We appreciate your feedback and hope you will reconsider, so we can show you a better stay.

5

great location close to beach and where all the ac

Everyone

Great location easy to get to everything right on the beach had a great time will definitely come back

By , from fl on Mar 10, 2018

Review comment responded on Mar 12, 2018

Hi Shellie! We appreciate your fabulous feedback. So glad to hear you enjoyed your stay with us and hope you will join us again for a future stay!

5

perfect

Everyone

Love this place it’s like right in the middle of the action, awsome staff and facility Cutest rooms

By on Feb 3, 2018

Review comment responded on Feb 6, 2018

Thank you for writing a perfect review! Yes, our location is right in the middle of the action. I'm happy to hear our staff and accommodations were also positive points to your stay. We welcome you for a future stay!

5

outstanding art deco hotel

Everyone

Front desk staff, bellman, bar tender and housekeeping were all very attentive. Location could not have been better! Close walking distance to Ocean Drive, the beach, bars and restaurants. Highly recommend and would not look any further for a fair priced hotel in the heart of South Beach.

By , from North Carolina on Jan 22, 2018

Review comment responded on Jan 22, 2018

What an outstanding review Kathy! Thank you for taking the time to share your experience with us. We love to hear about our attentive staff, as we try to make our guests stay as comfortable as possible. You are right - our perfect location is close to the beach, bars, restaurants, entertainment, and shopping. Thank you for your recommendation and it was our pleasure to host you. See you soon Kathy!

3

hotel seemed very unorganized and alot of details

Everyone

Too much to document.... just lots of basic things were missed. Including a dangerous cracked mirror in the shower that was simply overlooked. Come on...

By on Jan 22, 2018

Review comment responded on Jan 24, 2018

We appreciate your feedback.Our staff is trained to bring any potentially dangerous situation to our attention and will be corrected immediately. I will check with our housekeeping and maintenance departments regarding the mirror. I apologize that your stay was not as expected, but I do hope you will consider us again where I'm sure we can turn things around.

5
Everyone

Extremely convenient, close to the beach, and worked around my unscheduled extended stay for work, thank you I appreciate the assistance... Keep up the good work

By on Jan 22, 2018

Review comment responded on Jan 22, 2018

Thank you for writing an excellent review! I'm happy we could help with your extended stay. It was our pleasure to assist. We look forward to your future stay!

4

hotel

Everyone

Excellent personnel and accommodations. The hotel is located very close to the beach

By on Jan 17, 2018

Review comment responded on Jan 17, 2018

Thank you for writing a review! I'm pleased to know that our staff and accommodations were excellent. We strive for guest satisfaction and it's always nice to hear great feedback. Our location is just a block away from the beach - such an easy walk! Please come again in the future.

3

not well cleaned

Everyone

The room was filthy dirty. We ended up having to buy cleaner at the corner store and spending 40 minutes cleaning the whole place.

By , from OH on Jan 14, 2018

Review comment responded on Jan 17, 2018

Hello Brian! I sincerely apologize if the room was not up to our usual standards. Please let us know if anything is not to your satisfaction during your stay and we will make every effort to correct it. I'm sorry your stay was not more pleasing, but I hope you will consider us for a more pristine stay.