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Loews Santa Monica Beach Hotel

4.5 out of 5.0

Recent guest reviews

Excellent hotel. Located close to beach, Santa Monica pier, shopping and restaurants. Bike rental close by and a path along the beach to bike on.

Terrific Hotel but slightly noisy. built around pool which is fine but encourages lots of kids to attend with family. Not much noise from pool but kids in Hallways are wild which makes noise. Hotel creaks when temperature changes

Hotel staff was awesome very attentive and babe tel location next to beach and all the action was perfect

They will charge you $30.0 Extra on top of the room rates, and you won't know about that until you checking out. They call it Spa fees. Even if you never step a feet in their Pool. I think that's not fair. And if they planning to charge you something they should let you know in advance.

Awesome hotel. Beds were very comfortable. Had a hard time connecting to the wifi, but everything else was great.

OverAll had a nice experience but wouldn't stay there again. feels like there is no Security in the hotel and a lot of people who aren't guests of the hotel seem to just wander in. Pool area was super noisy and crowded from early Morning till way into the night. Hard to get a lounge chair by the pool was completely full. Family friendly aspect I did like. Staff was nice and helpful. Room was pretty but hate when bathroom doors don't have locks on them and when the sinks are open and the shower and toilet are in one closed off area.

When choosing a hotel I wanted one that was on the beach with a pool. The pictures that showed this hotel led me to believe it was actually on the beach- it was not. The pictures of the fire pits with some rooms look so great- but don't pay the extra 100 for them- they are on ground floor right in front of the road. The pool looks huge in the pictures- it is not. The rooms were ok. For the cost of them I would have expected higher quality bedding, and larger rooms. We did arrive early and they got us in immediately which we really appreciated.

awesome location and awesome staff, definitely would stay there again

The staffs were great! Called the front desk and requested a late check out so I could enjoy my view while having lunch was awesome!

We loved the outdoor swimming pool, spa and the fireplaces

Very pleased with our stay. We showed up early to drop off our luggage and the front desk was very accommodating. Within a few minutes they secured a suite for us and we were able to check-in and drop off our luggage. The suite appeared to be recently remodeled and was beautiful. We had a great view of the beach and the Santa Monica pier from our room.

This is our second time, we loved our room with private balcony and fire pit, staff are very kind and friendly, very clean. Good was my favorite the kids pizza, breakfast and snacks. One thing I found frustrating the privacy sign... The hole that insets into the handle was too big, hence every time you walked in or out it kept falling down, I think 1 point someone was walking past and put clean room, we were only in an hour.

Such nice people all through the hotel. Makes me want to move to Southern CA.

The hotel was very nice and the location was incredible - right on the beach and took long morning walks on the beach. It was very relaxing time - just wanted I personally needed.

Great spot in Santa Monica, but bring a big, fat wallet. A very small amount of chairs around the pool. Half the staff was far too snooty for their own good. At such a high price, I expected better treatment.

You cannot find a better location! At the beach, near the pier and Promenade, with pool sight to the ocean! Everybody very nice!

Great hotel and location. Room with balcony overlooking pool, hot tub, and Santa Monica beach central. Yet quiet and peaceful.

The hotel was beautiful! Easy walking to pier and beach! Hotel staff was very friendly! Without a doubt will stay here again next time. Food from room service was prompt and very good. Love the outside firepits, pool and the bar area. Room itself was very clean and plenty of room. View was awesome!

Everything is great about the Hotel except the noise level. I was there on a weekend and both friday and saturday were really noisy. They had loud parties on the 6th floor conference rooms (I was on the 7th floor). It is definitely not a hotel to relax and sleep early, unless you are located on the area far from the middle of the hotel. They have a few of these rooms but they were booked so I couldn't move. Thank God I did not have the kids with me. No other complaints about it. (oh, Spa not that great and service was ok, not worth the $.)

the amenities are lovely.; the setting is desirable; the structure is nicely laid-out for a beachside and pooll/resort hotel. The wait staff was consistently less than helpful. I'm referring to restaurant and bar staffing. They are not accommodating and seem rude or disinterested. this was such a consistent problem that it seems there must be some management problem in that area. Also, menus need a liitle up-dating. Cleaning of room could have been better.

Room options

Double Room, 2 Queen Beds, Partial Ocean View

Queen 2 | Sleeps 4

Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Loews Santa Monica Beach Hotel

Everyone (12) Business (3) Couples (3) Family (9) Other (3) Friends (2)
5
Everyone

Excellent hotel. Located close to beach, Santa Monica pier, shopping and restaurants. Bike rental close by and a path along the beach to bike on.

By on Oct 16, 2017

Review comment responded on Oct 19, 2017

Dear Guest, Thank you for your recent stay and for taking the time to review our hotel. We are happy to know that you enjoyed your stay at our great beach front location. Our hotel is indeed the perfect starting place from where to explore all that Santa Monica has to offer. We appreciate your business and look forward to welcoming you back to our hotel in the future. Sincerely, Sean Steenson Hotel Manager

4

great hotel but slightly noisy

Everyone

Terrific Hotel but slightly noisy. built around pool which is fine but encourages lots of kids to attend with family. Not much noise from pool but kids in Hallways are wild which makes noise. Hotel creaks when temperature changes

By , from Honolulu on Sep 26, 2017

Review comment responded on Oct 23, 2017

Dear Chet, Thank you for your recent stay and for taking the time to share your experience as our guest. We are very happy to know that you enjoyed your stay, our services and our facilities. We also value your comments and constructive criticism as your feedback lets us know how we are doing and where we can improve - thank you! We appreciate your business and look forward to welcoming you back to our hotel in the future. Sincerely, Sean Steenson Hotel Manager

5

great location

Everyone

Hotel staff was awesome very attentive and babe tel location next to beach and all the action was perfect

By , from boston ma on Sep 12, 2017

Review comment responded on Sep 22, 2017

Dear johnny, Thank you for your recent stay and for taking the time to rate our hotel. We are so very happy to know that you thoroughly enjoyed our hotel and want to thank you so much for your five star rating! We appreciate your business and look forward to welcoming you back in the future. Sincerely, Sean Steenson Hotel Manager

3

extra charges without your permission

Everyone

They will charge you $30.0 Extra on top of the room rates, and you won't know about that until you checking out. They call it Spa fees. Even if you never step a feet in their Pool. I think that's not fair. And if they planning to charge you something they should let you know in advance.

By , from kentucky on Sep 10, 2017

5

nice hotel

Everyone

Awesome hotel. Beds were very comfortable. Had a hard time connecting to the wifi, but everything else was great.

By , from denver, colorado on Jul 17, 2017

Review comment responded on Jul 20, 2017

Dear Laura, Thank you for your recent stay and for taking the time to review our hotel. We are very happy to know you enjoyed your stay and our services and facilities. We apologize for the inconvenience you encountered with the wifi and will follow-up on this with our IT team. We appreciate your business and look forward to welcoming you back in the future. Sincerely, Sean Steenson Hotel Manager

3

had a nice weekend but

Everyone

OverAll had a nice experience but wouldn't stay there again. feels like there is no Security in the hotel and a lot of people who aren't guests of the hotel seem to just wander in. Pool area was super noisy and crowded from early Morning till way into the night. Hard to get a lounge chair by the pool was completely full. Family friendly aspect I did like. Staff was nice and helpful. Room was pretty but hate when bathroom doors don't have locks on them and when the sinks are open and the shower and toilet are in one closed off area.

By on Jun 26, 2017

Review comment responded on Jun 30, 2017

Dear Anonymous, Thank you for your recent stay and for taking the time to share your experience as our guest. We appreciate your feedback as it is through comments such as your that we know how we are doing and where improvement is needed - thank you! We value your business and hope to have the opportunity of welcoming you back in the future. Sincerely, Sean Steenson Hotel Manager

4

great location

Everyone

When choosing a hotel I wanted one that was on the beach with a pool. The pictures that showed this hotel led me to believe it was actually on the beach- it was not. The pictures of the fire pits with some rooms look so great- but don't pay the extra 100 for them- they are on ground floor right in front of the road. The pool looks huge in the pictures- it is not. The rooms were ok. For the cost of them I would have expected higher quality bedding, and larger rooms. We did arrive early and they got us in immediately which we really appreciated.

By , from D. on Apr 9, 2017

Review comment responded on Apr 21, 2017

Dear Mischelle, Thank you for your recent stay and for taking the time to review our hotel. We are disappointed to learn that we failed to meet your expectations and apologize for any inconvenience this may have caused you. Please know that we offer fire pit rooms in two separate locations with pricing set according to the location. The Fire Pit rooms located on the first floor and indeed do not offer ocean views. The Ocean Front Fire Pit rooms are located on the fifth floor. These rooms offer ocean views and are priced accordingly. We apologize that this distinction was not explained to you when making your reservation. Please be assured that we will follow-up on this to make sure that the difference is explained appropriately in the future. We appreciate your business and hope you will give us another opportunity to be of service to you in the future. Sincerely, Sean Steenson Hotel Manager

5
Everyone

awesome location and awesome staff, definitely would stay there again

By on Dec 13, 2016

5
Everyone

The staffs were great! Called the front desk and requested a late check out so I could enjoy my view while having lunch was awesome!

By on Dec 12, 2016

5

nice hotel/resort like. extremely friendly stuff.

Everyone

We loved the outdoor swimming pool, spa and the fireplaces

By on Jul 14, 2016