Deluxe Room, 1 King Bed
from $116
La Quinta Inn & Suites LAX
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 379 reviews
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Recent guest reviews
Simply put, don't expect anything from a decent hotel here.
The rooms and public areas were clean. Plenty of towels were provided in the room.. it was the staff and their help that made the difference.
We like staying at La Quinta if we have an early flight out and/or a late return flight. The shuttle comes every 1/2 hour. This time I forgot to mention that I wanted the park and ride but the front desk took care of it. The parking for the car is secure and covered and right there at the hotel (we've stayed other places that advertise park and fly but their parking was a couple blocks away and outside).
Hotel is undergoing a lot of construction and renovations, so current cost is very attractive especially if you are just there for the night to catch a flight out of LAX the next morning. Otherwise, construction noise and mess is a little over bearing.
Disappointing visit all around. The first room I checked into had not been cleaned. Then, they checked someone else into the room I was sleeping in, so I got an unpleasant middle of the night surprise when a visitor walked into my room. Breakfast was mediocre, sheets scratchy, street noise bad. Can't recommend.
Just wanted a place that was close to LAX with parking. This fit the bill. Good wifi; parking was 17 bucks per day for guests with in-out privileges.
Nice and clean. Friendly staff. Great resturant. Convenient location. Plan on returning.
This is the better hotel, I would like to stay two nights here rather than 1 night here and 1 night in courtyard
For the price it's not bad the front desk staff were very nice and polite. It's the other thing s about the hotel I wonder about . They allow pets and people let there dogs wizz were they like. Aloe the decor of the hotel is out of date . The kitchen staff mainly Lauara is rude ! I guess there short staffed in there and it's a fight to get a clean table for breakfast... Don't think I will be staying here again needless to say .
go hollywood and santamonica . hotel is goog. breakfast is delicious.
Clean. Nice location. Perfect parking. The breakfast was great!
Good location near rental car return, and LAX. Hotel staff was great. Very clean room. Great breakfast
We had a great experience. Clean room and wonderful breakfast.
Great staff, but very tired hotel, in need of a major uplift...
When I checked in, I found out parking was not free because I made a reservation through Expedia, not directly with them. I had to pay parking fee for 11 days. It seems the decision was based on the front desk clerk. I told her I could cancel the reservation with Expedia and make a new reservation with them. Then they told me they would give me discount on my parking without changing my original reservation. Well, to avoid the hassle, I took their offer but I felt something was not right.
The room was so small, it was stuffy. There was too much furniture and the heat/AC was too powerful for the tiny room. For the size and amount paid for parking, way over priced. There are better La Quinta inns.
Had a layover. The shuttle didn't run quite as often as advertised, but was sufficient. The hotel room was quiet even though it faced the street. The breakfast was good.
Reasonable cost for the holiday season .. have all the conveniences you look for at hotels when you are having a long stay .. I had a comfortable stay ... Thank you
Front staff need retraining, heater wasn't properly working, different bfast end times confusing, all elevators broke; service staff were excellent.
Overall it was fine for a one night stay before hopping on a plane at LAX. Wifi and breakfast were good. Location and airport shuttle were convenient although the shuttle was nearly a half hour late. Could've been a one time situation but I'd leave early just in case. The price was fine. My only real complaint was that it smelled like stale smoke and pee.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
La Quinta Inn & Suites LAX places you within a 15-minute drive of Sony Pictures Studios and South Bay Galleria. This 279-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of Santa Monica Pier and J. Paul Getty Museum.
Dining
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Rooms
La Quinta Inn & Suites LAX's 279 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.
Property features
At La Quinta Inn & Suites LAX, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 17 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a business center.
Guest reviews for La Quinta Inn & Suites LAX
disgusting! awful stench!
Everyone
Simply put, don't expect anything from a decent hotel here.
Everyone
The rooms and public areas were clean. Plenty of towels were provided in the room.. it was the staff and their help that made the difference.
Review comment
LQ Customer Care responded on May 11, 2017
Thank you for taking the time to write such a great review! We are happy to hear that you enjoyed your stay and the amenities we take pride in offering. Please come see us again soon! Sincerely, LQ Customer Care
before and after travel
Everyone
We like staying at La Quinta if we have an early flight out and/or a late return flight. The shuttle comes every 1/2 hour. This time I forgot to mention that I wanted the park and ride but the front desk took care of it. The parking for the car is secure and covered and right there at the hotel (we've stayed other places that advertise park and fly but their parking was a couple blocks away and outside).
Review comment
LQ Customer Care responded on May 11, 2017
Lisa, Thank you for taking the time to provide your feedback. It seems as though your stay was enjoyable overall. We are happy to hear that you took advantage of our Park and Fly amenity. Please come visit us again soon! Sincerely, LQ Customer Care
close to lax
BusinessTravelers
Hotel is undergoing a lot of construction and renovations, so current cost is very attractive especially if you are just there for the night to catch a flight out of LAX the next morning. Otherwise, construction noise and mess is a little over bearing.
Review comment
LQ Customer Care responded on Apr 21, 2017
Thank you for your candid feedback. We are very sorry to hear of the issues you had with our renovation noises. Please note that this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer Care
1st room: not cleaned. 2nd room: midnight surprise
Everyone
Disappointing visit all around. The first room I checked into had not been cleaned. Then, they checked someone else into the room I was sleeping in, so I got an unpleasant middle of the night surprise when a visitor walked into my room. Breakfast was mediocre, sheets scratchy, street noise bad. Can't recommend.
Review comment
LQ Customer Care responded on Apr 19, 2017
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. We are very sorry that you had such a negative experience while staying with us. The safety and security of our guests is always our top priority. We will be forwarding your feedback to the hotel management team to be reviewed. Your comments are taken seriously and we will take steps to make the guest experience even better. Respectfully, LQ Customer Care
close to lax
Everyone
Just wanted a place that was close to LAX with parking. This fit the bill. Good wifi; parking was 17 bucks per day for guests with in-out privileges.
Review comment
LQ Customer Care responded on Apr 11, 2017
Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
Everyone
Nice and clean. Friendly staff. Great resturant. Convenient location. Plan on returning.
Review comment
LQ Customer Care responded on Apr 3, 2017
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area.
great front desk stuff
Everyone
This is the better hotel, I would like to stay two nights here rather than 1 night here and 1 night in courtyard
Review comment
LQ Customer Care responded on Mar 26, 2017
Thank you for the fantastic review! We are pleased to hear our staff offered top notch service! Sincerely, LQ Customer Care
50/50
Everyone
For the price it's not bad the front desk staff were very nice and polite. It's the other thing s about the hotel I wonder about . They allow pets and people let there dogs wizz were they like. Aloe the decor of the hotel is out of date . The kitchen staff mainly Lauara is rude ! I guess there short staffed in there and it's a fight to get a clean table for breakfast... Don't think I will be staying here again needless to say .
Review comment
LQ Customer Care responded on Feb 28, 2017
Thanks for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our management staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us. Respectfully, LQ Customer Care
close airport
Everyone
go hollywood and santamonica . hotel is goog. breakfast is delicious.
Review comment
LQ Customer Care responded on Feb 28, 2017
Your kind comments are very much appreciated. We constantly strive daily to ensure that all of our guests are well taken care of and we're happy that we had the opportunity to serve you!
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, Danielle