Very good
Beautiful property and the staff was top-notch!
Great location, friendly and helpful staff, clean. Loved it!
This hotel is a total rip off. Stay far away.
Was blown away by this hotel! Very clean, perfect location and staff and valet were amazing! Would recommend this hotel and looking forward to staying in the future!
the carpets are dirty, the room was ok but slamming doors, old rundown rooms and dirty windows.
The hotel staff was very friendly and helpful! They gave us tips on the easiest ways to get around and we loved that it was a quick, safe walk to the pier!
Place was well kept, staff were very professional, but was put off by the high price of valet service, house wine sold in shop was way over priced, then they tried to charge me for a water from the same store that I had brought with me. I would come back, but I guess I would have change the style of my travels, like getting an Uber instead of parking, bringing my own beverages, deciding if having to pay for internet was worth it.. The room did have a very nice big screen TV, but there was only one stool to sit on. The place was overall good, but not sure if the value was there.
Friendly front desk and valet, bathroom shower is clogged like water doesn’t want to go down (gross). Toilet seat need to be changed, toilet barely flushed. The remodel is easy on the eyes but the important stuff like plumbing gave away how sad and old the hotel truly is.
The room itself was really nice, spacious and quiet. We appreciated the staff’s prompt response to our different requests. The restaurant and bar food/drinks was great as well as the service. Two small things that made our stay was the ease of getting the elevator and the soft floor carpet. It felt like a were walking on pillows. We would definitely stay here again.
Good font desk service.
Great stay at the Santa Monica Hilton! They upgraded us to a suite when we checked in since we were staying for several nights. The location is great, it’s a short walk to the beach and to tons of restaurants and stores. If you have a rental car it’s only about a 15 minute drive to Beverly Hills, a 30 minute drive to Universal Studios and an hour drive to Disneyland which made it a great spot to stay if you want to do everything but also have some relaxing beach days without having to drive anywhere. I did find that the parking was a substantial extra cost since there was no self parking option and the valet parking was $46 per day after tax. It definitely added an extra expense to the stay on top of what you were already planning to spend for accommodations.
I paid for ocean view but instead got a view of the loud freeway instead. Also, not much of a “fitness” center. I guess if you call 2 treadmills & 2 ellipticals a gym. Lastly, no hot tub for the cool nights tk relax in. I wouldn’t stay here again.
Beautifully and comfortably remodeled; great Santa Monica location.
Ocean View isn’t what you expect. The Ocean View have a giant parking garage structure blocking the majority of the view. Was not worth the extra money.
Located in Downtown Santa Monica within a short walk of Santa Monica Pier, Hilton Santa Monica Hotel & Suites is within 2 miles (3 km) of other popular sights such as Santa Monica Beach. This 286-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.
Guests can expect WiFi, wired Internet, and 55-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and laptop-compatible safes.
At Hilton Santa Monica Hotel & Suites, guests enjoy an outdoor pool, a gym, and WiFi in public areas. Valet parking is available for USD 46.20 per night, and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include conference space, a business center, and a computer station.
Very good
Beautiful property and the staff was top-notch!
Hi Leland,Thank you for saying so! Our team will continue doing everything we can to exceed our guest’s hospitality expectations. Until we see you again, we wish you the best! Sincerely,Hilton Santa Monica Hotel and Suites
Great location, friendly and helpful staff, clean. Loved it!
Hello Kevin,We’re smiling reading how much you loved your time here at Hilton Santa Monica! We, of course, enjoyed welcoming you and look forward to enjoying your presence again in the weeks and months ahead. Sincerely,Hilton Santa Monica Hotel and Suites
This hotel is a total rip off. Stay far away.
Was blown away by this hotel! Very clean, perfect location and staff and valet were amazing! Would recommend this hotel and looking forward to staying in the future!
Hello Nickole, We can’t thank you enough for recommending our property! It’s wonderful to know that you found so much to love about your stay. Look forward to the same level of hospitality and convenience when you join us again. Sincerely, Hilton Santa Monica Hotel and Suites
the carpets are dirty, the room was ok but slamming doors, old rundown rooms and dirty windows.
Hello Anne, Thank you for making yourself at home with us in the heart of Santa Monica. Our rooms have undergone a recent refresh that we’re sorry to know didn’t quite meet your expectations. We, of course, apologize for any lapses tending to these refurbished spaces and will be sure to let our housekeeping team know of your feedback. We can better impress should you give us another chance in the future. Until your return, we wish you wonderful travels! Sincerely, Hilton Santa Monica Hotel and Suites
The hotel staff was very friendly and helpful! They gave us tips on the easiest ways to get around and we loved that it was a quick, safe walk to the pier!
Hello Julie, You can always expect a friendly atmosphere when you settle into Hilton! Thank you for trusting us with your care and please make yourself at home again anytime. Sincerely, Hilton Santa Monica Hotel and Suites
Place was well kept, staff were very professional, but was put off by the high price of valet service, house wine sold in shop was way over priced, then they tried to charge me for a water from the same store that I had brought with me. I would come back, but I guess I would have change the style of my travels, like getting an Uber instead of parking, bringing my own beverages, deciding if having to pay for internet was worth it.. The room did have a very nice big screen TV, but there was only one stool to sit on. The place was overall good, but not sure if the value was there.
Hello Paul, Your feedback means the world to us so thank you for taking the time to share! We’re big on driving value that is in line with what you'd find across our beachside community. While we hope elements of your stay like our well-equipped gym, pool, on-site dining options, and more upheld that end, it’s clear aspects of your visit fell short of your expectations. For that, we apologize and promise we’ll discuss your notes internally. To your internet concern, free internet is available to all Hilton Honors members which you can sign up for free of charge! Consider joining ahead of your next visit. Sincerely, Hilton Santa Monica Hotel and Suites
Hi Stefano,Our team looks forward to seeing you back in Santa Monica! Sincerely,Hilton Santa Monica Hotel and Suites