Good font desk service.
Great stay at the Santa Monica Hilton! They upgraded us to a suite when we checked in since we were staying for several nights. The location is great, it’s a short walk to the beach and to tons of restaurants and stores. If you have a rental car it’s only about a 15 minute drive to Beverly Hills, a 30 minute drive to Universal Studios and an hour drive to Disneyland which made it a great spot to stay if you want to do everything but also have some relaxing beach days without having to drive anywhere. I did find that the parking was a substantial extra cost since there was no self parking option and the valet parking was $46 per day after tax. It definitely added an extra expense to the stay on top of what you were already planning to spend for accommodations.
I paid for ocean view but instead got a view of the loud freeway instead. Also, not much of a “fitness” center. I guess if you call 2 treadmills & 2 ellipticals a gym. Lastly, no hot tub for the cool nights tk relax in. I wouldn’t stay here again.
Beautifully and comfortably remodeled; great Santa Monica location.
Ocean View isn’t what you expect. The Ocean View have a giant parking garage structure blocking the majority of the view. Was not worth the extra money.
Valet Parking is required and it is $39 per night. We were not told the hotel was under construction until check-in, when they informed us that we would hear the construction early in the morning. We also had to walk through construction zones to get to our room. Rooms are very nice, but the first room we found someone's knife left on the couch so that made us question how well they cleaned the rooms.
Construction..poor attitudes from dinning room staff
The staff was very good however our room was run down and although we were told there were renovations coming to me that does not justify what we paid. There was construction happening at the hotel and we’re not informed that this would be happening until we arrived. $39 per night for parking is excessive. To me parking is a necessity and should be included in the original price
The warm cookies is the hospitality Fruit infused juices when you walk in it’s just nice just the carpet needs to be taken out and redone it’s old
Great view of the ocean! Wonderful pool and work out facility and great coffee!
Valet was great. Cookies were delicious. Front desk was helpful
A "roadside inn standard" for rather a lot of money, but that's unfortunately normal in the LA area. The worst insult was a seriously overpriced valet parking only.
Nice clean hotel, great location and friendly staff
Located in Downtown Santa Monica, Hilton Santa Monica Hotel & Suites is within a 10-minute stroll of sights such as Main Street Santa Monica and Third Street Promenade. This 286-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.
All 286 soundproofed accommodations feature a separate bedroom. 55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and laptop-compatible safes are also standard.
At Hilton Santa Monica Hotel & Suites, guests enjoy an outdoor pool, a gym, and WiFi in public areas. Valet parking is offered for USD 46.20 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a computer station, and express check-out.
Good font desk service.
Great stay at the Santa Monica Hilton! They upgraded us to a suite when we checked in since we were staying for several nights. The location is great, it’s a short walk to the beach and to tons of restaurants and stores. If you have a rental car it’s only about a 15 minute drive to Beverly Hills, a 30 minute drive to Universal Studios and an hour drive to Disneyland which made it a great spot to stay if you want to do everything but also have some relaxing beach days without having to drive anywhere. I did find that the parking was a substantial extra cost since there was no self parking option and the valet parking was $46 per day after tax. It definitely added an extra expense to the stay on top of what you were already planning to spend for accommodations.
I paid for ocean view but instead got a view of the loud freeway instead. Also, not much of a “fitness” center. I guess if you call 2 treadmills & 2 ellipticals a gym. Lastly, no hot tub for the cool nights tk relax in. I wouldn’t stay here again.
Dear Guest, We thank you for sharing your feedback and we apologize if your visit fell short of expectation. While our hotel does not offer a hot tub as an amenity, we hope you were able to enjoy our bikes, our pool and our reimagined spaces. We understand joining us again may not be in the future though we would welcome the chance to host you should you be open to second chances. Until then. Warm regards, Hilton Santa Monica Hotel & Suites
Beautifully and comfortably remodeled; great Santa Monica location.
Dear Guest, We are thrilled to learn that our recent transformation left a lasting impression and we thank you for sharing the rave review. Welcoming you again would be a great joy and we trust you look forward to your return just as much as we do. Best regards, Hilton Santa Monica Hotel & Suites
Ocean View isn’t what you expect. The Ocean View have a giant parking garage structure blocking the majority of the view. Was not worth the extra money.
Hello, Thank you for joining us in the heart of Santa Monica! Your constructive comment on our partial ocean view accommodation is appreciated and while we're sorry your expectations weren't perfectly met on that front, we're hopeful that our modernized take on hospitality is enough to draw you back in the future. We'd certainly love to welcome you again! Sincerely, Hilton Santa Monica Hotel and Suites
Greetings, Your high marks make us smile from ear to ear and we thank you for taking the time to share your review. It was a joy to welcome you to sunny Santa Monica and we look forward to you joining us time and again for many years to come. All the best, Doubletree Suites Santa Monica
Valet Parking is required and it is $39 per night. We were not told the hotel was under construction until check-in, when they informed us that we would hear the construction early in the morning. We also had to walk through construction zones to get to our room. Rooms are very nice, but the first room we found someone's knife left on the couch so that made us question how well they cleaned the rooms.
Dear Guest, Warm greetings from all of us in Santa Monica. It was a pleasure to welcome you to the sun and sand of Southern California and we appreciate you taking the time to share your review. While we hope our ideal location served you well for exploring all that awaits just beyond our front doors, we are sorry to learn that your first room was not perfectly detailed to greet an arriving guest. We thank you for bringing this to our attention and we trust that your second room served as an ideal home-away-from-home. We thank you once more and we look forward to you one day visiting again so that you can experience our new rooms which will make their debut later this year. Warm Regards, Doubletree Suites Santa Monica
Construction..poor attitudes from dinning room staff
The staff was very good however our room was run down and although we were told there were renovations coming to me that does not justify what we paid. There was construction happening at the hotel and we’re not informed that this would be happening until we arrived. $39 per night for parking is excessive. To me parking is a necessity and should be included in the original price
Hi Heather, We’re glad our Santa Monica hotel served you well during your SoCal adventures! From our easy access to the beach to our proximity to a few of the other must-see sights you’ve outlined, it’s great that our location added convenience to your vacation. Your parking feedback has been noted and we hope you’ll hurry back as soon as time allows to enjoy more of the incredible fun to be had around our stretch of California’s coast. Sincerely, Hilton Santa Monica Hotel and Suites