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TownePlace Suites by Marriott London

3.0 out of 5.0

Recent guest reviews

Everyone was very nice. Very clean rooms. Great location.

The hotel is under renovation so all of the facilities were closed and the breakfast is small. The rooms were clean and newly renovated but the entire hotel smelt like paint. The hotel would be nice if the renovations are finished.

Personable front desk staff with immediate knowlege of internet reservation. Instant check in and out with no questions and no hassel. Clean room comfortable bed and quiet all night. I stay there every year, always the same pleasant convenience.

The hotel was nice, clean, very friendly staff. It does not have a pool, but other than that it has everything you need. The only little issue we had was that we have booked a "sleepy bear" room (traveling with a 9 years old) and we've got a regular room when checked-in. Since we were there for only one night we didn't make a big deal out of it, but staff should be more careful with the reservation details at check in.

They changed my room without my knowledge while i was still occupying the room. Over all not so good

I was shifted to another room without my knowledge..

bathroom was not clean, toiletries from prior people still in there prior guests half eaten food, danishes, soda, bread left in room, crumbs, spilled soda, etc.

I had booked my room for 4 days. But when I arrived I noticed there was a bug crawling on my bed on my pillow. I took picture and took that bug to the reception. I wanted to cancel the booking .The reception lady and the manager both were against giving refund on cancellation of my booking. They were doing all tricks that you can expect from low priced no name motels. I will never gp to this hotel again . I will also not recommend this hotel to anybody

This hotel proved to be a very good value! I would gladly stay there again

Everything appeared fine initially but after I left from hotel , I saw small red marks like some bug bites on my body or may be the towels might not be properly washed. Hotel must do something to clean all the bugs which might be there under the bed or somewhere

I stayed there for about 10 days. I am very satisfied in all respect.

Easy in and out. Appreciate the non-smoking. Love the breakfast nook and always enjoy the hot breakfast. That is a real treat.

We got in late ,around midnight and we were well received by the staff. Everything very good. One note for improvement is the breakfast, eggs and sausage were overcooked and dry. The breakfast service was fast and courteous.

I stayed for four days at this location over the Thanksgiving weekend and it was great.

It was ok, nothing overly fantastic. I had the room with hot breakfast and forgot my coupon pass and they made me go back to my room to get it. Other than that it was ok.

The hotel was exceptionally clean and the staff very friendly. The breakfast included a generous portion of hot breakfast and vast variety of cereal, fruit and juices, well worth the extra $5. per day.

Staff is super friendly and helpful. Location is about 10 minutes from downtown London. Room is spacious. The breakfast includes a hot entrees.

The room was absolutely perfect, clean, and most anything we left at home could be gotten from the front desk. Very pleasant staff, always willing to help. We traveled to London to visit relatives, thinking the hotel would be a simple overnight stay place, but we actually enjoyed it! Amenities were more than in the description: coffee maker, refrig, 2 phones, whirlpool tub, sleeper couch, microwave, terry cloth bath robes, bar sink..probably leaving out a few things. If this was an upgrade during the holiday, we didn't ask for it, but we got it.

The staff was very friendly. The room was very clean. The breakfast had both hot and cold.

Good clean room, nice and large and well equiped. Good serivice at check in, not quite so good at check out. Good free cooked breakfast (eggs, sausage and toast) in a nice room.

800 Exeter Rd London ON

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in Westminster within a short walk of White Oaks Mall, TownePlace Suites by Marriott London is within 2 miles (3 km) of Westminster Ponds. This 125-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Also nearby are Parkwood Hospital and Tillsonburg Golf Course Trails.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM.


Rooms

All 125 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Renovated in 2015, TownePlace Suites by Marriott London offers a 24-hour fitness center, free WiFi in public areas, and 2 meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Suite, 1 Bedroom

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for TownePlace Suites by Marriott London

Everyone (1) Business (6) Couples (6) Family (4) Other (3)
5

very nice staff

Everyone

Everyone was very nice. Very clean rooms. Great location.

By on Sep 2, 2016

3

currently under renovation

Families

The hotel is under renovation so all of the facilities were closed and the breakfast is small. The rooms were clean and newly renovated but the entire hotel smelt like paint. The hotel would be nice if the renovations are finished.

By on Jan 7, 2015

4

great place for travelers

Singles

Personable front desk staff with immediate knowlege of internet reservation. Instant check in and out with no questions and no hassel. Clean room comfortable bed and quiet all night. I stay there every year, always the same pleasant convenience.

By on Aug 30, 2014

4

nice getaway!

Families

The hotel was nice, clean, very friendly staff. It does not have a pool, but other than that it has everything you need. The only little issue we had was that we have booked a "sleepy bear" room (traveling with a 9 years old) and we've got a regular room when checked-in. Since we were there for only one night we didn't make a big deal out of it, but staff should be more careful with the reservation details at check in.

By on Jul 29, 2013

2

not so good

BusinessTravelers

They changed my room without my knowledge while i was still occupying the room. Over all not so good

By on Jun 24, 2013

2

not so good

BusinessTravelers

I was shifted to another room without my knowledge..

By on Jun 22, 2013

2

not clean

Families

bathroom was not clean, toiletries from prior people still in there prior guests half eaten food, danishes, soda, bread left in room, crumbs, spilled soda, etc.

By on May 6, 2013

1

horrible - bugs in room - very rude staff

BusinessTravelers

I had booked my room for 4 days. But when I arrived I noticed there was a bug crawling on my bed on my pillow. I took picture and took that bug to the reception. I wanted to cancel the booking .The reception lady and the manager both were against giving refund on cancellation of my booking. They were doing all tricks that you can expect from low priced no name motels. I will never gp to this hotel again . I will also not recommend this hotel to anybody

By on Dec 7, 2012

4

london ontario

BusinessTravelers

This hotel proved to be a very good value! I would gladly stay there again

By on Nov 7, 2012

2

good in appearance but there are red marks on my body

BusinessTravelers

Everything appeared fine initially but after I left from hotel , I saw small red marks like some bug bites on my body or may be the towels might not be properly washed. Hotel must do something to clean all the bugs which might be there under the bed or somewhere

By on Sep 18, 2012