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TownePlace Suites by Marriott London

3.0 out of 5.0
Overview Reviews Amenities & Policies
800 Exeter Rd, London, ON
1-844-663-2269
3.5
out of 5
Average Guest Review
See all 24 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Business
  • Couples
  • Family

Recent guest reviews

The front desk provided a great service, but the housekeeper did not properly clean my room , she did not change the sheets, I even found a bag of medecin between the blanket and the bed cover sheet, which did not belong to me.

Great access right off the interstate. Clean rooms and very pleasant staff. Would definitely stay here again.

Excellent hotel and very friendly and helpful staff!

Everyone was very nice. Very clean rooms. Great location.

The hotel is under renovation so all of the facilities were closed and the breakfast is small. The rooms were clean and newly renovated but the entire hotel smelt like paint. The hotel would be nice if the renovations are finished.

Personable front desk staff with immediate knowlege of internet reservation. Instant check in and out with no questions and no hassel. Clean room comfortable bed and quiet all night. I stay there every year, always the same pleasant convenience.

The hotel was nice, clean, very friendly staff. It does not have a pool, but other than that it has everything you need. The only little issue we had was that we have booked a "sleepy bear" room (traveling with a 9 years old) and we've got a regular room when checked-in. Since we were there for only one night we didn't make a big deal out of it, but staff should be more careful with the reservation details at check in.

They changed my room without my knowledge while i was still occupying the room. Over all not so good

I was shifted to another room without my knowledge..

bathroom was not clean, toiletries from prior people still in there prior guests half eaten food, danishes, soda, bread left in room, crumbs, spilled soda, etc.

I had booked my room for 4 days. But when I arrived I noticed there was a bug crawling on my bed on my pillow. I took picture and took that bug to the reception. I wanted to cancel the booking .The reception lady and the manager both were against giving refund on cancellation of my booking. They were doing all tricks that you can expect from low priced no name motels. I will never gp to this hotel again . I will also not recommend this hotel to anybody

This hotel proved to be a very good value! I would gladly stay there again

Everything appeared fine initially but after I left from hotel , I saw small red marks like some bug bites on my body or may be the towels might not be properly washed. Hotel must do something to clean all the bugs which might be there under the bed or somewhere

I stayed there for about 10 days. I am very satisfied in all respect.

Easy in and out. Appreciate the non-smoking. Love the breakfast nook and always enjoy the hot breakfast. That is a real treat.

We got in late ,around midnight and we were well received by the staff. Everything very good. One note for improvement is the breakfast, eggs and sausage were overcooked and dry. The breakfast service was fast and courteous.

I stayed for four days at this location over the Thanksgiving weekend and it was great.

It was ok, nothing overly fantastic. I had the room with hot breakfast and forgot my coupon pass and they made me go back to my room to get it. Other than that it was ok.

The hotel was exceptionally clean and the staff very friendly. The breakfast included a generous portion of hot breakfast and vast variety of cereal, fruit and juices, well worth the extra $5. per day.

800 Exeter Rd London ON

Hotel highlights

  • Walking distance to White Oaks Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Westminster within a 15-minute walk of White Oaks Mall, TownePlace Suites by Marriott London is within a few miles (5 km) of Parkwood Hospital. This 126-room, 3-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

All 126 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

Guests of TownePlace Suites by Marriott London enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking, and a shuttle from the hotel to the airport (available on request) for CAD 30.00 per room. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4
$78* Per night/room Feb 23 - Feb 24

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for TownePlace Suites by Marriott London

Everyone (4) Business (6) Couples (6) Family (5) Other (3)
4
Everyone

By on Jun 21, 2019

2
Family

The front desk provided a great service, but the housekeeper did not properly clean my room , she did not change the sheets, I even found a bag of medecin between the blanket and the bed cover sheet, which did not belong to me.

By on Jun 16, 2019

5
Everyone

Great access right off the interstate. Clean rooms and very pleasant staff. Would definitely stay here again.

By , from Rockford, IL on Sep 25, 2018

5

great experience!

Everyone

Excellent hotel and very friendly and helpful staff!

By on Aug 23, 2018

5

very nice staff

Everyone

Everyone was very nice. Very clean rooms. Great location.

By on Sep 2, 2016

3

currently under renovation

Family

The hotel is under renovation so all of the facilities were closed and the breakfast is small. The rooms were clean and newly renovated but the entire hotel smelt like paint. The hotel would be nice if the renovations are finished.

By on Jan 7, 2015

4

great place for travelers

Other

Personable front desk staff with immediate knowlege of internet reservation. Instant check in and out with no questions and no hassel. Clean room comfortable bed and quiet all night. I stay there every year, always the same pleasant convenience.

By on Aug 30, 2014

4

nice getaway!

Family

The hotel was nice, clean, very friendly staff. It does not have a pool, but other than that it has everything you need. The only little issue we had was that we have booked a "sleepy bear" room (traveling with a 9 years old) and we've got a regular room when checked-in. Since we were there for only one night we didn't make a big deal out of it, but staff should be more careful with the reservation details at check in.

By on Jul 29, 2013

2

not so good

Business

They changed my room without my knowledge while i was still occupying the room. Over all not so good

By on Jun 24, 2013

2

not so good

Business

I was shifted to another room without my knowledge..

By on Jun 22, 2013

TownePlace Suites by Marriott London

800 Exeter Rd, London, ON N6E1L5
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