Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby lounge
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking available

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪6 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

About the neighborhood

London

Located in Downtown London within a short walk of Budweiser Gardens, Sandman Hotel & Suites London Downtown is within a few miles (5 km) of other popular sights such as University of Western Ontario. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles
  • Harris Park - 16 min walk - 0.9 miles
  • University of Western Ontario - 8 min drive - 2.1 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Jun 22, 2025 start from $77.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and London Music Hall less than a mile away.

Is there parking available at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sandman Hotel & Suites London Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Does Sandman Hotel & Suites London Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Are there connecting rooms at Sandman Hotel & Suites London Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites London Downtown?

No, at Sandman Hotel & Suites London Downtown, there aren't any guestrooms that list a balcony.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 352 out of 1249 reviews
Rating 8 - Good. 389 out of 1249 reviews
Rating 6 - Okay. 267 out of 1249 reviews
Rating 4 - Poor. 126 out of 1249 reviews
Rating 2 - Terrible. 115 out of 1249 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Magan

Liked: Cleanliness, staff & service
The hotel itself was nice. Outside the hotel was another story. There were homeless people outside the building, and even hiding behind the gate to go into the parking garage. I had read the reviews, so I expected this, but it is
Stayed 1 night in May 2025

8/10 Good

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, affordable

Breakfast was disappointing but at this price a very good value for downtown London. Room was clean and well-maintained.
Stayed 1 night in Mar 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, staff & service
It is what it is
Stayed 1 night in Mar 2025

8/10 Good

Renato

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good! Have to pay for parking, and it is downtown, lot of homeless in the area.
Stayed 1 night in Mar 2025

8/10 Good

Leanne

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Allan

Traveled with family
The gate guarding the parking garage was a nice improvement from the last time I stayed here. Provided a safer atmosphere
Stayed 1 night in Mar 2025

6/10 Okay

john

Stayed 1 night in Mar 2025

8/10 Good

Edelisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding area may feel a bit sketchy, but rooms are clean and friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Meh

Honestly I generally like this hotel but a few times I’ve had issues with some staff, I had a guest and it wasn’t the person on file apparently and it wasn’t over night but they caused an uproar about it. The staff were very ignorant and surprisingly it was disappointing, I’ve stayed multiple times and never had an issue before this time but they are pet friendly and generally the suites are nice and cozy.
Stayed 2 nights in Dec 2024

8/10 Good

Missy

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if you chose to pay for parking at this property, it is under the hotel which is very nice in the winter, which is the season I stayed during. this property is pet friendly for a small fee and there is a good sized green space (dog park) right next to the hotel which made it enjoyable for the pooch.
Stayed 3 nights in Feb 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
The hotel itself is fine. Dated…but fine. Things were clean and the staff are friendly. The area is not great. My wife and I have been lucky to travel all over and I never expected I would need to be on guard in London Ontario of all places. There were several aggressive homeless persons lingering around the front entrance. We even witnessed a full on fight amongst them. No one seems to care.
Stayed 1 night in Mar 2025

10/10 Excellent

Liora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Run down area
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Beds were not comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Naser

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Claudia B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again

This hotel is better than some of the reviews suggest. It was clean, the parking lot is secured, and the staff very helpful. They called us after we'd checked in to see if everything was alright, and in the morning, they charged my phone for me as I'd forgotten my charger. Neighbourhood is fine. Morrissey House is across the road and a great place to eat!
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, Whitby

Disliked: Staff & service, property conditions & facilities
Rough part of town beside a large shelter
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Junior suite was nice. Had a good sleep.
Stayed 1 night in Mar 2025

4/10 Poor

Trent, Surrey

Disliked: Cleanliness, amenities, property conditions & facilities
it was a bad area
Stayed 1 night in Feb 2025

8/10 Good

Blaise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good. Unexpected charge for parking
Stayed 1 night in Feb 2025

2/10 Terrible

Kris

Traveled with family
Disliked: Staff & service
When I checked into the hotel and paid with my credit card. On the hand held transaction machine it showed my card was approved. The receptionist told me it didnt go through. I explained what it said on the device. They had me run my card again and I had the same message of it being approved. I showed them and they told me it never did and asked me to swipe a third time and i declined. They refused to give me any print out of the failed transactions and the manage Nikita then told me she wouldn't check me in. I then called my credit card and was told they charged me 4 times. I was told to calm down by the receptionist twice and i felt was uncalled for as anybody going through this would be upset. No sorrys or valid explanations were given. The staff poorly explained things and just said they were working in it with IT. I paid an extra $30 for early check in to only spend that time on the phone with my credit card company and trying to get an explanation from the manager Nikita. If this didnt happen, our stay would have been more enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel for a great price!
Stayed 1 night in Feb 2025

8/10 Good

Iain, Davison

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Whilst the price and the location were were brilliant, there was a lot of Vagrants or Homeless people in the vacinity and even in the entrance, this was very off putting
Stayed 2 nights in Feb 2025