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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

London

Located in Downtown London, Sandman Hotel & Suites London Downtown is within a 10-minute stroll of sights such as Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Centennial Hall - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Nov 26, 2025 start from $68.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and Centennial Hall less than a mile away.

Is parking available on site at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sandman Hotel & Suites London Downtown?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Does Sandman Hotel & Suites London Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Does Sandman Hotel & Suites London Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Can I book a room with a balcony at Sandman Hotel & Suites London Downtown?

No, there aren't any guestrooms with balconies at Sandman Hotel & Suites London Downtown.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 431 out of 1377 reviews
Rating 8 - Good. 412 out of 1377 reviews
Rating 6 - Okay. 287 out of 1377 reviews
Rating 4 - Poor. 134 out of 1377 reviews
Rating 2 - Terrible. 113 out of 1377 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Location isn’t the best due do a number homeless people…but other than that, great place, great price. I would stay again
Stayed 2 nights in Aug 2025

8/10 Good

Emanuel

Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
We had a nice visit, very convenient location and great access to underground parking.
Stayed 4 nights in Aug 2025

8/10 Good

Lonny

Business traveler
Liked: Cleanliness, staff & service
Outside the hotel looks like Michael Jackson Thriller. Video with crackheads playing the role of the zombie dancers. Stay in at night.
Stayed 1 night in Aug 2025

6/10 Okay

Kyrel

Liked: Cleanliness, property conditions & facilities
Po
Stayed 2 nights in Jul 2025

10/10 Excellent

Sue

Traveled with family
The bed was perfect but the complimentary breakfast was not very good.
Stayed 1 night in Aug 2025

8/10 Good

YU

Stayed 1 night in Aug 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Simeon

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sandy

Traveled with partner
Liked: Staff & service
Free grab and go breakfast (microwaveable breakfast sandwich). Bed and pillows were ok, better than a pullout sofa bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Maddy

Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
The staff was pleasant. However i did find a hair in my soapdish in the washroom. The area around the property is infested with homeless ppl and addicts so for that i wouldn't recommend. All in all i had a gd stay
Stayed 1 night in Aug 2025

2/10 Terrible

melissa

Traveled with family and small children, Business traveler, Traveled with family
I wouldn’t stay here again. So many unsafe people I couldn’t go for a walk with my kids. I had to pay for underground just to make sure I had a safe walk from my car to the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Everyone said it was going to be a dump, but it was completely fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Luisa

Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Traveled with family
Hotel was all that we needed. Very friendly front desk staff when we checked in. Rooms clean but carpets could be cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room cool and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Carson, Amherstburg

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Air was not working but they transferred rooms after some time. New room had food and snacks left in drawers from previous guest.
Left from previous guest
Left from previous guest.
Stayed 1 night in Aug 2025

2/10 Terrible

Vincent

Liked: Staff & service
Disliked: Amenities
Unsafe
Stayed 1 night in Aug 2025

8/10 Good

B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was good i like the room i like everything
Stayed 1 night in Aug 2025

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Summie

Traveled with family
Disliked: Amenities, property conditions & facilities
The property itself was ok. The carpet in the room was a bit dirty. Beddings were clean but the bed was thorrible. Massive dip in the middle of both queen beds. There were many homeless people outside the property.
Stayed 1 night in Aug 2025

6/10 Okay

PUSHPAL

Traveled with family
Liked: Cleanliness
>>What we liked: (1) close to downtown; (2) Clean (3) the Room was spacious and beds/mattresses very good (4) Staff at the Reception courteous and friendly. >>What we did Not like: (a) Charged $16/night for parking car in hotel's outside parking lot which is not mentioned on their website; nor does the hotel provide any gurantee against theft and damage to the car. (b) Breakfast service was not up to the mark - far fewer sandwiches than patrons lined up on a busy as well as on a quiet day; (c) Coffee pot was empty on one of the days and no one was around to check it, had to go and report it to the staff at the check-in counter.
Stayed 2 nights in Aug 2025

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