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Recent guest reviews

Very good free breakfast. Staff was professional and friendly. Room was comfortable. Parking garage was very tight, even with relatively small SUV.

Great stay ! Staff, location and facilities excellent .

Lots of room and very friendly staff. Every step of our stay was smooth because of staff.

Started with the guy at the desk. He wasn’t helpful at all. We wanted to hit up a convienance store for some refreshments and he gave terrible directions and didn’t care as it was obvious he was just trying to get rid of us. The room was nice, very spacious but the bed was none to be desired! Then, the noises at night from the traffic below, it was terrible! Would not recommend this hotel.

Clean. Comfort. Thats all there is to it. Been here many times. Always very satisfied

This room was beautiful! Right near downtown that we could walk! This is the room Beyoncé would stay in if she ever visited London! We will be back and booking room 1006!

The hotel met all my expectations. Very friendly staff...I always like that in a hotel. Also good location. Hotel will need option for faster internet access for business travelers so that hotel residents can upgrade to a faster internet version if needed. It is OK to charge for this. I do it all the time wherever available.

I arrived late around 2.00am to check in , The receptionist was quiet accommodating even when he could not initially locate my bookings.

383 Colborne St London ON

Hotel highlights

  • Walking distance to London Convention Center and Covent Garden Market
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Fitness center

Located in Downtown London, Residence Inn by Marriott London Ontario is a leisurely stroll from popular sights such as London Convention Center and Covent Garden Market. This 116-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a fitness center.


Dining

Free full breakfast is included with your stay.


Rooms

All 116 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 45-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Residence Inn by Marriott London Ontario features a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is CAD 16 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, free use of bicycles, and express check-out.

Room options

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 6

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Guest reviews for Residence Inn by Marriott London Ontario

Everyone (3) Couples (2) Family (2) Friends (1)
5
Family Family

Very good free breakfast. Staff was professional and friendly. Room was comfortable. Parking garage was very tight, even with relatively small SUV.

By , from Cleveland, ohio on Oct 14, 2019

Review comment responded on Oct 18, 2019

Dear Susan, Thank you for perfect score!! We are happy you found our staff friendly and the room comfortable. Please inquire at the front desk for alternative parking arrangements if the parking garage is too tight a fit. We do have above ground parking available to our guests as well. Thank you again for your feedback and we hope to see you again soon. Sincerely, Lawrence Cadacio Rooms Division Manager

5
Everyone

Great stay ! Staff, location and facilities excellent .

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Dear Sirlei, Thank you for your perfect score!! We appreciate your feedback about our staff and facilities! Please visit us again soon.

5
Friends

Lots of room and very friendly staff. Every step of our stay was smooth because of staff.

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear Anonymous, Thank you for your feedback regarding your recent stay. It truly is a pleasure to hear that our staff made a positive impact during your stay. Please visit us again soon!!

2
Everyone

Started with the guy at the desk. He wasn’t helpful at all. We wanted to hit up a convienance store for some refreshments and he gave terrible directions and didn’t care as it was obvious he was just trying to get rid of us. The room was nice, very spacious but the bed was none to be desired! Then, the noises at night from the traffic below, it was terrible! Would not recommend this hotel.

By , from Michigan on Sep 24, 2018

Review comment responded on Oct 15, 2018

Dear Dave, Thank you for choosing to stay at the Residence Inn London Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the front desk team to ensure we deliver friendly and helpful service with each guest interaction. We are glad you enjoyed the spaciousness of the room, however it appears the location of your room was exposed to the noise of the traffic below. A request to the front desk staff to switch rooms to a higher floor and on the opposite side of the hotel may have helped with the noise to create a more pleasant environment for you to relax. Once again, thank you for your feedback and we can hopefully serve as your host again whenever your travels bring you back to London. Sincerely, Lawrence Cadacio Rooms Division Manager Residence Inn by Marriott Downtown London ril@marriottresidenceinnlondon.com 5194337222

5
Everyone

Clean. Comfort. Thats all there is to it. Been here many times. Always very satisfied

By on Sep 23, 2018

Review comment responded on Oct 23, 2018

Thanks you , we are pleased to know that you are more than satisfied with our service . Thank you Tim for your continued patronage .

5

awesome room!!

Friends

This room was beautiful! Right near downtown that we could walk! This is the room Beyoncé would stay in if she ever visited London! We will be back and booking room 1006!

By on Nov 24, 2015

5

family trip

Couples

The hotel met all my expectations. Very friendly staff...I always like that in a hotel. Also good location. Hotel will need option for faster internet access for business travelers so that hotel residents can upgrade to a faster internet version if needed. It is OK to charge for this. I do it all the time wherever available.

By on Sep 15, 2015

4

home away from home

Couples

I arrived late around 2.00am to check in , The receptionist was quiet accommodating even when he could not initially locate my bookings.

By on Sep 29, 2013

Residence Inn by Marriott London Ontario

383 Colborne St, London, ON N6B3P5
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