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Recent guest reviews

Staff were great very helpfull

Very good free breakfast. Staff was professional and friendly. Room was comfortable. Parking garage was very tight, even with relatively small SUV.

Great stay ! Staff, location and facilities excellent .

Lots of room and very friendly staff. Every step of our stay was smooth because of staff.

Started with the guy at the desk. He wasn’t helpful at all. We wanted to hit up a convienance store for some refreshments and he gave terrible directions and didn’t care as it was obvious he was just trying to get rid of us. The room was nice, very spacious but the bed was none to be desired! Then, the noises at night from the traffic below, it was terrible! Would not recommend this hotel.

Clean. Comfort. Thats all there is to it. Been here many times. Always very satisfied

This room was beautiful! Right near downtown that we could walk! This is the room Beyoncé would stay in if she ever visited London! We will be back and booking room 1006!

The hotel met all my expectations. Very friendly staff...I always like that in a hotel. Also good location. Hotel will need option for faster internet access for business travelers so that hotel residents can upgrade to a faster internet version if needed. It is OK to charge for this. I do it all the time wherever available.

I arrived late around 2.00am to check in , The receptionist was quiet accommodating even when he could not initially locate my bookings.

Staff at Front Desk were so awesome. The room was wonderful!

383 Colborne St London ON

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Fitness center
  • Business center

Located in Downtown London, Residence Inn by Marriott London Ontario is within a 10-minute stroll of sights such as London Convention Center and Citi Plaza Mall. This 116-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.


Dining

Free full breakfast is included with your stay.


Rooms

45-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding and down comforters ensure a restful night. Kitchens, sitting areas, and refrigerators are also available. Housekeeping is available once per stay.


Property features

Residence Inn by Marriott London Ontario features a gym, free WiFi in public areas, and conference space. If you drive, self parking is CAD 16 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, free use of bicycles, and express check-out.

Room options

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 6

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Guest reviews for Residence Inn by Marriott London Ontario

Everyone (3) Couples (3) Family (3) Friends (1)
5
Partner Couples

Staff were great very helpfull

By on May 10, 2022

Review comment responded on May 12, 2022

Dear Mr. William, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We will be sure to pass along your kind words and commend our team for delivering you an outstanding Residence Inn experience. Regards

5
Family Family

Very good free breakfast. Staff was professional and friendly. Room was comfortable. Parking garage was very tight, even with relatively small SUV.

By , from Cleveland, ohio on Oct 14, 2019

Review comment responded on Oct 18, 2019

Dear Susan, Thank you for perfect score!! We are happy you found our staff friendly and the room comfortable. Please inquire at the front desk for alternative parking arrangements if the parking garage is too tight a fit. We do have above ground parking available to our guests as well. Thank you again for your feedback and we hope to see you again soon. Sincerely, Lawrence Cadacio Rooms Division Manager

5
Everyone

Great stay ! Staff, location and facilities excellent .

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Dear Sirlei, Thank you for your perfect score!! We appreciate your feedback about our staff and facilities! Please visit us again soon.

5
Friends

Lots of room and very friendly staff. Every step of our stay was smooth because of staff.

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear Anonymous, Thank you for your feedback regarding your recent stay. It truly is a pleasure to hear that our staff made a positive impact during your stay. Please visit us again soon!!

2
Everyone

Started with the guy at the desk. He wasn’t helpful at all. We wanted to hit up a convienance store for some refreshments and he gave terrible directions and didn’t care as it was obvious he was just trying to get rid of us. The room was nice, very spacious but the bed was none to be desired! Then, the noises at night from the traffic below, it was terrible! Would not recommend this hotel.

By , from Michigan on Sep 24, 2018

Review comment responded on Oct 15, 2018

Dear Dave, Thank you for choosing to stay at the Residence Inn London Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the front desk team to ensure we deliver friendly and helpful service with each guest interaction. We are glad you enjoyed the spaciousness of the room, however it appears the location of your room was exposed to the noise of the traffic below. A request to the front desk staff to switch rooms to a higher floor and on the opposite side of the hotel may have helped with the noise to create a more pleasant environment for you to relax. Once again, thank you for your feedback and we can hopefully serve as your host again whenever your travels bring you back to London. Sincerely, Lawrence Cadacio Rooms Division Manager Residence Inn by Marriott Downtown London ril@marriottresidenceinnlondon.com 5194337222

5
Everyone

Clean. Comfort. Thats all there is to it. Been here many times. Always very satisfied

By on Sep 23, 2018

Review comment responded on Oct 23, 2018

Thanks you , we are pleased to know that you are more than satisfied with our service . Thank you Tim for your continued patronage .

5

awesome room!!

Friends

This room was beautiful! Right near downtown that we could walk! This is the room Beyoncé would stay in if she ever visited London! We will be back and booking room 1006!

By on Nov 24, 2015

5

family trip

Couples

The hotel met all my expectations. Very friendly staff...I always like that in a hotel. Also good location. Hotel will need option for faster internet access for business travelers so that hotel residents can upgrade to a faster internet version if needed. It is OK to charge for this. I do it all the time wherever available.

By on Sep 15, 2015

4

home away from home

Couples

I arrived late around 2.00am to check in , The receptionist was quiet accommodating even when he could not initially locate my bookings.

By on Sep 29, 2013

5
Family

Staff at Front Desk were so awesome. The room was wonderful!

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Dear Valued guest, Thank you so much for staying with us! We are glad that you enjoyed your stay here. Safe travels!

Residence Inn by Marriott London Ontario

383 Colborne St, London, ON N6B3P5
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