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Holiday Inn Hotel & Suites London by IHG

3.0 star property
Hotel in London with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Reception
Property amenity
Point of interest
Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
855 Wellington Rd S, London, ON, N6E3N5
  • Place, White Oaks Mall
    ‪14 min walk‬
  • Place, Parkwood Hospital
    ‪5 min drive‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed, Microwave

7.8 out of 10
Good
(12 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Minifridge)

8.0 out of 10
Very good
(18 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

London

Located in White Oaks within a 5-minute walk of Landmark Cinemas 8 London, Holiday Inn Hotel & Suites London by IHG is within a 15-minute stroll of Westminster Ponds. This 143-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Landmark Cinemas 8 London - 5 min walk - 0.3 miles
  • White Oaks Mall - 14 min walk - 0.8 miles
  • Parkwood Hospital - 5 min drive - 1.1 miles
  • Earl Nichols Arena - 6 min drive - 1.4 miles
  • Victoria Hospital - 7 min drive - 1.6 miles

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪Babylon Pizza & Shawarma - ‬15 min walk
  • ‪Jack Astor's Bar & Grill - ‬14 min walk

About this property

Holiday Inn Hotel & Suites London by IHG

Hotel in London with a fitness center and a 24-hour business center
Guests staying at Holiday Inn Hotel & Suites London by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per pet, per day
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Frequently asked questions

Is free cancellation available at Holiday Inn Hotel & Suites London by IHG?

Holiday Inn Hotel & Suites London by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Holiday Inn Hotel & Suites London by IHG?

This hotel is situated in White Oaks within a 10-minute walk of Landmark Cinemas 8 London and Westminster Ponds. You'll also find Budweiser Gardens and White Oaks Mall within a short drive.

Is parking available on site at Holiday Inn Hotel & Suites London by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Hotel & Suites London by IHG have a casino on the premises?

No, Holiday Inn Hotel & Suites London by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites London by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Holiday Inn Hotel & Suites London by IHG?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as an indoor pool.

Does Holiday Inn Hotel & Suites London by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Hotel & Suites London by IHG have a restaurant with a breakfast menu?

No, Holiday Inn Hotel & Suites London by IHG doesn't have a restaurant that serves breakfast.

Does Holiday Inn Hotel & Suites London by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Hotel & Suites London by IHG for a fee of CAD 30.00 per pet, per day.

Does Holiday Inn Hotel & Suites London by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Hotel & Suites London by IHG?

The closest major airport to Holiday Inn Hotel & Suites London by IHG is London, ON (YXU-London Intl.), which is 13.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Hotel & Suites London by IHG?

No, at Holiday Inn Hotel & Suites London by IHG, there aren't any guestrooms that list a balcony.

Reviews

Holiday Inn Hotel & Suites London by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 1012 reviews
Rating 8 - Good. 292 out of 1012 reviews
Rating 6 - Okay. 156 out of 1012 reviews
Rating 4 - Poor. 63 out of 1012 reviews
Rating 2 - Terrible. 68 out of 1012 reviews

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the staff was bery helpful. The room was very comfortable and clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael, Niagara Falls

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service … certainly not up to IHG brand standards in any way.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bunra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Gwen

Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

8/10 Good

zeina

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025

6/10 Okay

Carly

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We chose this hotel for its pool and location. Staff were very friendly, and our room was clean. A few items to note: air conditioner was extremely loud; even with earplugs in it would wake us during a deep sleep. The toilet would not flush properly and made a dripping sound during the 45~ mins it took to fill back up. The condition of the pool was deplorable. The first night we arrived, the water was murky. The next day we arrived to the pool as it opened, we could see a layer of oil and debris mixing with the water. Upon checkout we voiced our concerns to the front desk person who informed us that it wasn’t their fault the pool was dirty- they had found a diaper in the two days earlier. They said they could not offer us a refund as we booked through Expedia but could send us a coupon via email for our next stay. The coupon did not come. We are out money for paying for public pools over the weekend because we didn’t feel safe swimming in the hotel pool water. If you’re a deep sleeper, want a clean room and won’t be swimming, this place is fine. If you want access to the pool and need something more reliable, perhaps consider a different hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Natilie

Liked: Property conditions & facilities
Disliked: Staff & service
do not recommend--check in took an exceptionally long time, and while checking in i was double charged for the room i booked. we received a room with a broken toilet, and were moved to a different room just before midnight.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Amazing service

The service was impeccable, we had a slight issue with our room and management addressed it so quickly and were truly amazing!
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service
The room is very clean the pool is terrible milky looking lots off floaties hair etc outside is under construction so understandable conditions unfortunately lots of homeless people close by
Stayed 1 night in Aug 2025

8/10 Good

Jodie

Stayed 1 night in Jul 2025

2/10 Terrible

Natilie

Traveled with partner
Disliked: Staff & service, amenities
I booked my reservation via Expedia and was double charged by the hotel. The hotel refused to refund the transaction and was incredibly unhelpful with trying to resolve this issue.
Stayed 1 night in Aug 2025

8/10 Good

Guilherme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but the swming pool no good and no hot tub gym close is just to stay and sleep
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

ceceilia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unsure about the deposit refund
Stayed 2 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except for there was only one wheelchair parking and we had to park on the other side of the building both of us handicap.
Stayed 2 nights in Aug 2025

10/10 Excellent

JENNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac

Stayed 2 nights in Aug 2025

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