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Holiday Inn Hotel & Suites London

3.0 out of 5.0

Recent guest reviews

Bed Bugs toilets don't work towels should be rags very run down hotel and when you try and complain Jason the front desk clerk becomes very rude and almost intimidating stay away better places to stay then here.

Stayed here on Dec 25 with daughter and her family. We took a King Suite for the 3 adults and one toddler in our group. Hotel seemed very quiet - parking lot had very few cars. Lobby was minimalist, bright and airy with the atrium providing lots of natural light. There is a restaurant on site but we didn't use it. King bed was good but the pullout sofa bed had a terrible mattress - lumpy and sagging at head of the bed. I needed 2 pillows to get into a comfortable sleeping position. Towels varied in thickness - the newer ones were plush. Hotel staff made up for everything. Front desk clerk upgraded us to a King Suite deluxe - basically the same room but in a corner of the floor. Housekeeping responded quickly when I called down for more towels after our toddler got sick in bed, bringing a stack of fresh towels and pillow cases. They even provided him with a complimentary ginger ale - a thoughtful gesture. Great customer service.

I stayed at the Holiday Inn Express on Dundas in London for a week this past week. I booked the hotel in hast off of Expedia. When i got to the Hotel the gentleman behind the counter was extremely friendly. He asked me if i was in town to be at any of the hospitals, as they had a hospital rate, and free parking for those with loved ones in the hospital. Though for the first three nights of my stay i had already booked through expedia, he assured me that the hospital rate would be applied should i need to extend my stay. I will be staying here again. The rooms were clean and the staff was so kind.

Rooms were large and more importantly very clean! Ameneties are what was expected from an IHG property with parking included. This Holiday Inn did not offer free breakfast, but the sleep quality was good and it is located close to the 401.

Enjoyed my stay. Very friendly staff. Location near restaurants with great food and a Starbucks. Right off 402 so easy access Rooms clean and exercise room has great view of city. Good parking area felt safe

I had a two-night stay and the front desk receptionist (Ashley) was very hospitable and polite! The rooms were warm and inviting. The gym was also very good and clean. Has everything you need. I recommend staying here if you are visiting London.

Stayed at this location for business reasons. Great size KING suite. Located near restaurants and other amenities. There is a restaurant with bar on property that serves breakfast...not included in room rate.

My wife and I stayed here after a visit to London. The hotel is in a great location, just off the 401 and many restaurants to choose from. We stayed on the 9th floor looking west, no neighbours above and a Great sunset to see. We didn't have breakfast, instead went to the Kotty Pine(just down the road) for breakfast. Overall, Good stay, would return. And yes it has an indoor pool and hot tub.

Nice and clean. Great service! I asked for towels and they were brought up very quickly. Pool chlorine level was a bit strong. Loved the bigger fridge and the bar sink in our double queen room. Beds and pillows were very comfy. Our room could've been cleaned in a a more timely fashion. Left at 10am and came back by 3pm and it still had not been cleaned/restocked.

Clean hotel, even with incident at hotel, front desk staff were very professional in dealing with this matter, and very accomadting to us. We felt like the staff had our best interest and safety in mind first anf for most, and did everything to help ease the situation. Thank you again to all the staff that was part of the June 17 incident.

855 Wellington Rd S London ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Westminster within a short walk of Westminster Ponds, Holiday Inn Hotel & Suites London is within a mile (2 km) of White Oaks Mall. This 3-star hotel has 143 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's also close to Parkwood Hospital and Labatt Brewery Tour.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


All of Holiday Inn Hotel & Suites London's 143 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include ironing boards and desks.

Property features

At Holiday Inn Hotel & Suites London, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a 24-hour business center, and express check-in.

Room options

Superior Room

King 1 | Queen 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking (King)

King 1 | Sleeps 4

Room, Accessible (Roll-in Shower)

King 2 | Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 112 reviews