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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Comfortable Victorian hotel, walk to Eventim Apollo

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room  | In-room safe, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Reception
Shower, free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Popular LocationEventim Apollo10 min walk
  • Popular LocationOlympia Conference and Exhibition Centre3 min drive
  • Popular LocationWestfield London Shopping Centre4 min drive
  • AirportLondon (LHR-Heathrow)25 min drive

Room options

Superior Double Room (Luma)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Luma Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Eventim Apollo, Heeton Concept Hotel - Luma Hammersmith is within a mile (2 km) of other popular sights such as Olympia Conference and Exhibition Centre. The 89 rooms at this 3-star hotel include electric kettles, TVs, and free tea bags/instant coffee.

What's nearby

  • Eventim Apollo - 10 min walk
  • Olympia Conference and Exhibition Centre - 3 min drive
  • Westfield London Shopping Centre - 4 min drive
  • Natural History Museum - 6 min drive
  • Hyde Park - 8 min drive

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • The nearest major airports are:<br />Heathrow Airport (LHR): 28-min drive, 12.7 mi/20.4 km<br /> London City Airport (LCY): 67-min drive, 13.6 mi/21.9 km<br /> Gatwick Airport (LGW): 82-min drive, 54.8 mi/88.2 km<br /> Luton Airport (LTN): 61-min drive, 35.6 mi/57.3 km<br /> Stansted Airport (STN): 86-min drive, 47.5 mi/76.5 km<br /> <p></p>

Restaurants

  • The William Morris - 6 min walk
  • Pret a Manger - 6 min walk
  • Hop Poles - 8 min walk
  • The Swan - 7 min walk
  • Belushi's - 7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Comfortable Victorian hotel, walk to Eventim Apollo
Heeton Concept Hotel - Luma Hammersmith features free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a garden and a water dispenser.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and free tea bags/instant coffee are other standard amenities.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • Elevator (52 inch wide door)
  • Thin carpet in public areas

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.0

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on May 26, 2024 start from $104.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Heeton Concept Hotel - Luma Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 13-minute walk of Thames River and also 10 minutes on foot from Eventim Apollo. You'll also find Kensington High Street and Westfield London Shopping Centre within a short drive.

Will I be able to park at Heeton Concept Hotel - Luma Hammersmith?

No, there isn't parking at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a casino on the premises?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a casino.

Is there an indoor pool at Heeton Concept Hotel - Luma Hammersmith?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Heeton Concept Hotel - Luma Hammersmith?

Couples staying at this hotel will appreciate amenities like a bar and a garden plus some guestrooms include kitchenettes.

Does Heeton Concept Hotel - Luma Hammersmith have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a restaurant with a breakfast menu?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a restaurant that serves breakfast.

Does Heeton Concept Hotel - Luma Hammersmith allow pets to stay free of charge?

No, pets aren't allowed at Heeton Concept Hotel - Luma Hammersmith.

Does Heeton Concept Hotel - Luma Hammersmith have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Heeton Concept Hotel - Luma Hammersmith?

The closest major airport to Heeton Concept Hotel - Luma Hammersmith is Heathrow Airport (LHR), which is 12.7 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 13.6 mi away (67-minute drive).

Can I book a room with a balcony at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't any guestrooms with balconies at Heeton Concept Hotel - Luma Hammersmith.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1004 reviews" "
Rating 8 - Good. 351 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with friendly staff. Clean and quiet, comfortable room. Close to the tube station and many dining options.
Stayed 6 nights in Mar 2024

10/10 Excellent

Zezheng

Liked: Cleanliness, staff & service, property conditions & facilities
Feel luxuary for the interior design. Everything works! It seems clean!
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Liam

Stayed 1 night in Jan 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff extremely helpful and kind.
Stayed 2 nights in Jan 2024

2/10 Terrible

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awful sleep!
Hotel itself appeared clean and staff were friendly and welcoming. My issue is that we only got about 4 hours sleep. There was a broken/faulty light that turned on at 04:00am and wouldn’t turn off. We tried everything. Not wanting to have to get up and dressed to go down to the night porter as we didn’t feel they would be able to solve the problem and the only option would be to move rooms, if one was available , as by the time that would of happened we would have to be getting up to get ready to check out! I advised staff in the morning and they offered me a glass of juice as compensation. I contacted hotels.com and they tried to contact the hotel to see if a refund or partial refund could be made but they needed to speak to the actual hotel for approval and I understand they were unable to do this. I have tried to contact the actual hotel but am still awaiting a reply 5 days on. Another comment: shower door didn’t close properly so ended up having to clean the floor also! All in all. Not great!
Stayed 1 night in Jan 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great staff and the room is as advertised
Stayed 2 nights in Jan 2024

10/10 Excellent

SOLVITA

Stayed 1 night in Jan 2024

6/10 Okay

Valerie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jan 2024

8/10 Good

Gabhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Our family (5 adults) stayed here for a 3 night stay and were very happy with the hotel. It is reasonably priced bearing in mind London prices and is conveniently located within a 5 min walk from Hammersmith tube station. There are lots of shops, restaurants and coffee shops in the area. We had 2 rooms and each room slept 3 perfectly with a double bed and fold up single bed in each. The rooms were clean and had everything you would need for a short stay with the only negative being the carpets, they were stained and quite worn looking. However this did not spoil our stay. The staff were very helpful and friendly. We arrived at 8pm and it was a very cold night but were welcomed by a very warm cosy reception and the check in was extremely quick. I would stay here again when visiting London and would recommend others to as well :)
Stayed 3 nights in Jan 2024