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Lancaster Gate Hotel

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Lancaster Gate Hotel

Classic hotel entrance with a grand portico and decorative moldings.
Guests can enjoy a warm and inviting atmosphere in our lobby, featuring a central buffet island with food and beverage options.
Relax in a spacious room with a large bed, desk, and TV, surrounded by classic decor and a beautiful vase of flowers.
Relax in this stylish living room with a comfortable sofa, coffee table, and vibrant artwork.
Relax in our spacious lobby with comfortable seating, a large window, and a TV for your entertainment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
66-71 Lancaster Gate, London, England, W2 3NA
  • Hyde Park
    ‪7 min walk‬
  • Kensington Palace
    ‪12 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

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Room options

View all photos for Comfort room, 1 double bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort room, 1 double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Twin Bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in London City Centre, Lancaster Gate Hotel is a leisurely stroll from popular sights such as Hyde Park and Kensington Palace. This 196-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Hyde Park - 7 min walk - 0.4 miles
  • Kensington Palace - 12 min walk - 0.7 miles
  • Buckingham Palace - 7 min drive - 2.3 miles
  • The British Museum - 8 min drive - 2.6 miles
  • Big Ben - 10 min drive - 3.1 miles

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬6 min walk
  • ‪Mandarin Kitchen - ‬6 min walk
  • ‪The Mitre - ‬4 min walk
  • ‪Pizza Pilgrims - ‬7 min walk

About this property

Lancaster Gate Hotel

Victorian hotel with a 24-hour front desk and a bar
Lancaster Gate Hotel features free WiFi in public areas, meeting rooms, and a meeting room. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.90 for adults and GBP 7.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 14.90 for adults and GBP 7.45 for children
  • Late check-out fee: GBP 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

What's there to see close to Lancaster Gate Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Kensington High Street and Kensington Palace less than a mile away.

Will I be able to park at Lancaster Gate Hotel?

No, there isn't parking at this hotel.

Does Lancaster Gate Hotel have a casino at the property?

No, Lancaster Gate Hotel doesn't have a casino.

Is there an indoor pool at Lancaster Gate Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Lancaster Gate Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Lancaster Gate Hotel?

No, this hotel doesn't have a spa tub.

Does Lancaster Gate Hotel have a restaurant with a breakfast menu?

Lancaster Gate Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Lancaster Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Lancaster Gate Hotel though service animals are welcome.

Are there connecting rooms at Lancaster Gate Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Lancaster Gate Hotel?

The closest major airport to Lancaster Gate Hotel is London City Airport (LCY), which is 11.8 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.4 mi away (40-minute drive).

Are there rooms with balconies that I can book at Lancaster Gate Hotel?

No, there aren't any guestrooms with balconies at Lancaster Gate Hotel.

Lancaster Gate Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 1006 reviews
Rating 8 - Good. 393 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this location October 2023. I was excited to return. Downside is currently the hotel's restaurantis only serving Continetal Breakfast. Upside, The Leinster Arms is around the corner and they have a wonderful menu. History Enthusiasts would be interested to know the Lancaster became the Douglas House. Early Who fans might be interested to know this was a club that The Detours played at often. I am looking forward to returning soon.
Stayed 6 nights in Mar 2025

8/10 Good

Bradley

Stayed 1 night in Nov 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

3rd time unlucky

Disappointing stay. Reserved a twin room. On check in, no twin available but offered an upgrade that turned out to be in the basement. Room was OK but had no outlook out of its two frosted windows. Quite claustrophobic. Not great value for 200.00 GBP. Stayed here several times before and had much better experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

A R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Fine, nothing special

The good: It was a clean, new room. I was there for one night, so was put in the basement with no view. The room was freezing. The hotel sent someone down to help, who advised me to turn the thermostat up to 28 to get it to respond. This was 10pm. The heating issue was probably a fluke, but I would have expected a better experience for the price.
Stayed 1 night in May 2024

8/10 Good

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Two streets from the Garden, princes Diana memorial, walking distance from the science museum and Hyden park
Stayed 1 night in Oct 2024

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Stayed 5 nights in Sep 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
The staff was very rude as well as not being helpful
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Was a booking mistake. I thought I was staying a different hotel in much bigger size with the same name. But overall this hotel is ok.
Stayed 1 night in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not have 8.2 stars. They took all the phones out the rooms, they turned on the heat when still in the 60s, you couldnt call when you had an issue, the only good thing was the lication and breakfast. We stayed at a hotel near by , but couldn't get rooms there. I will never be back to Lancaster Gate. While I was there I told them of issues, they sent me a nasty letter. The rooms were old. You had to flush the toilet like it any old water closet. You either burnt with the hot water in the shower or froze.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel but had issues with the lack of hot water for showers and this didn’t seem to be a priority to have fixed - 4 days of lukewarm to cold showers
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

While the hotel shows a little bit of wear and tear, it was overall very clean, the service was great, the room was comfortable, and the location cant be beat. I stayed for a week and found it very reasonably priced. Would stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lance did a great job lining up our travel around London.
Stayed 5 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We thoroughly enjoyed our stay at the Lancaster Hotel. London has recently been dealing with an increase in trouble with the recent protests and thefts; however, the hotel is located in a very safe-feeling neighbourhood. The room itself was clean, but our window latch was broken and we were located on the first floor which made us feel slightly uneasy. Other than that, we will certainly be staying here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of this hotel is great, but this hotel requires upgrading and modernisation. There was an issue with the hot water supply to my bathroom every morning.
Stayed 3 nights in Aug 2024

6/10 Okay

ken

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Walkable to multiple subway stations. Property is a little dated. Front desk said they are getting ready to renovate but not do anything about the plumbing. You have to have a special touch to flush the toilet as the plumbing is so old. Overall a good choice for the price and accessibility as we were never in the room.
Stayed 3 nights in Aug 2024

8/10 Good

lisa

Stayed 2 nights in Jun 2024

6/10 Okay

Doug

Traveled with group
Stayed 4 nights in Jul 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Liked: Staff & service
The bed was wonderful. I slept beautifully. They need to redo the carpets. They are full of stains and look dirty. They might not be, but that’s what they look like. Breakfast was mediocre. I felt there was a poltergeist running around my room because I could hear everything around me and I was in a corner room. Would I stay there again? Yes because of the price, no because of all the other things I mentioned.
Stayed 1 night in Jul 2024

10/10 Excellent

Cathrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very comfortable and in a great location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Roma

Traveled with family

London break

Amazing stay beautiful location
London eye view
London eye view
Stayed 5 nights in Jul 2024