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The Cloud One London-Hyde Park

Property class: 3

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Photo gallery for The Cloud One London-Hyde Park

A historic hotel with a classical facade, multiple stories, and a prominent entrance.
A modern library with leather armchairs, a rocking chair, and a large bookshelf filled with books.
A bar area with a marble wall, multiple stools, and a variety of bottles.
A library with bookshelves, a large potted plant, a framed picture, and a seating area with a chair and ottoman.
A modern interior with a leather armchair, a small round table with a candle, and a green ottoman.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two wall-mounted reading lamps.

Superior Room, Multiple Beds

  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

A bed with three pillows: two patterned and one solid-colored.

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds

A hotel room with two beds, a flat-screen TV, a desk, and a window with curtains.

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A coffee maker with a mug and a spoon on a wooden table.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

A neatly made bed with white linens, a green upholstered headboard, and a small bedside table with a book and glasses on it.

Standard Room, Multiple Beds

  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A coffee maker with a mug and a spoon on a wooden table.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Room

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre, The Cloud One London-Hyde Park is a leisurely stroll from popular sights such as Hyde Park and Kensington Palace. This 196-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Kensington Gardens - 1 min walk - 0.1 miles
  • Queensway - 6 min walk - 0.4 miles
  • Westbourne Grove - 6 min walk - 0.4 miles
  • Hyde Park - 7 min walk - 0.4 miles
  • Kensington Palace - 13 min walk - 0.7 miles

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬1 min walk
  • ‪The Park - ‬5 min walk
  • ‪New Fortune Cookie - ‬6 min walk
  • ‪The Swan - ‬5 min walk
  • ‪Mandarin Kitchen - ‬6 min walk

About this property

The Cloud One London-Hyde Park

The Cloud One London-Hyde Park features free WiFi in public areas, meeting rooms, and a meeting room. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

What's there to see close to The Cloud One London-Hyde Park?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Royal Albert Hall and Kensington Palace less than a mile away.

How much does it cost to stay at The Cloud One London-Hyde Park?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at The Cloud One London-Hyde Park on Dec 13, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Cloud One London-Hyde Park?

No, this hotel doesn't offer parking.

Does The Cloud One London-Hyde Park have a casino at the property?

No, The Cloud One London-Hyde Park doesn't have a casino.

Is there an indoor pool at The Cloud One London-Hyde Park?

No, there is no indoor pool at this hotel.

Is The Cloud One London-Hyde Park good for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a minibar.

Are there hot tubs at The Cloud One London-Hyde Park?

No, this hotel doesn't have a spa tub.

Does The Cloud One London-Hyde Park have a restaurant with a breakfast menu?

The Cloud One London-Hyde Park offers continental breakfast each morning for a surcharge though there is no restaurant.

Does The Cloud One London-Hyde Park allow pets to stay for free?

No, pets aren't allowed at The Cloud One London-Hyde Park though service animals are welcome.

Are there connecting rooms at The Cloud One London-Hyde Park?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Cloud One London-Hyde Park?

The closest major airport to The Cloud One London-Hyde Park is London City Airport (LCY), which is 11.8 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.3 mi away (43-minute drive).

Can I book a room with a balcony at The Cloud One London-Hyde Park?

No, you won't find guestrooms with balconies at The Cloud One London-Hyde Park.

The Cloud One London-Hyde Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, clean rooms and helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nice hotel.with friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with cheerful and helpful staff. Currently renovating the restauramt and bar but staff were helpful in telling us local places to eat
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK Hotell, great location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Staff was excellent, The hotel is under renovation - but its still quiet. Good location close to Metro and Park
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to everything for a quick trip in London. Our room was ready at 13h so it was nice to take a shower after the long red eye flight. Only inconvinience was the construction next doit which we didn't know before getting there and the fact they dont have an Ice machine. Super confy beds and nicely renovated bathrooms.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel under refurbishment at the time of our stay but clean room and helpful staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall great hotel! Excellent location!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel will be better when it is fully renovated.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very old fashioned no modern hotel facilities and very cramped double room. For the price I would not stay here again but the location was convenient for Mayfair.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Small room and bath. Staff ok.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a nice stay. Due to renovation both the restaurant and other facilities were closed. A bit disappointing that no toilet was available in the lobby during restorations. Ok room with daily room service. Good air conditioning. Quiet area. Helpful and welcoming staff. Would stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Fabulous air conditioning. Clean room, but bathroom was showing signs of age, but still clean. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room looks good, but small
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel, great staff, great room but only a double bed. It’s a pity they have construction and refurbishments going on. No breakfast room and no bar available, otherwise a perfect 2 nights
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Friendly staff, decent rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was undergoing some renovations - the staff more than made up for it. Everyone was so helpful and greeted you every day - I will definitely stay here again, and looking forward to seeing it once all the renovations are completed.
Stayed 14 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, close to Kensington Gardens - within walking distance of Paddington Railway Station, and Queensway Tube. Plenty of grocery shops and restaurants in the vicinity. Amazingly quiet street, just off busy Bayswater Road. Room and beds OK. Clean. Bathroom a tad olde worlde, but clean and fully functional. Friendly reception staff. Recommendable.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel location was good and the staff was friendly and helpful. The room was small with old carpet and a horrible shower. TV in a location difficult to watch. We didn’t spend any time in the room but to sleep.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional and helpful stuff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. The reception area and room were very cool, considering it was one of the hottest days of the year. The staff were very freindly and provided extra tea and coffee for the room when we asked. The room was showing signs of wear and taer, but I believe they are currently refurbishing. This didn't detract in anyway from the comfort and cleanliness of the room. Despite being very close to Hyde Park, the room was very quiet at night. I would recommend and I would happily stay here again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly, polite & helpful the building is going through renovations by the looks of it we stayed in an older room We stayed when it was very hot the ac sort of worked but not great Everything was OK but not stunning hopefully when the renovations are finished it will be a great hotel We would probably stay there again the location is amazing N a side note don’t use the corner shops around the corner from the hotel prices are very expensive use the garage instead which is just down the road
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in an excellent area and this was a huge plus. Unfortunately the hotel itself is undergoing a massive renovation and our room was very old and dated and felt put together at the last moment. I have no doubts once the renovations are complete it will be a five star stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room was comfortable, great staff, location is perfect.
Stayed 4 nights in Oct 2025