Montcalm Piccadilly Townhouse, London West End

5.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Club Room | 1 bedroom, premium bedding, minibar, in-room safe
Lounge
Interior entrance
Club Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

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Room options

Deluxe Single Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

Club Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Four Poster)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

Club Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premier Single Room

  • Sleeps 1
  • 1 Twin Bed

Club Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Four Poster Suite

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, Montcalm Piccadilly Townhouse, London West End is within a 5-minute walk of popular attractions such as Leicester Square and Piccadilly Circus. This 5-star hotel has 67 guestrooms and offers conveniences like a coffee shop/cafe, free in-room WiFi, and a gym.

What's nearby

  • Leicester Square - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles
  • Trafalgar Square - 8 min walk - 0.4 miles
  • The British Museum - 13 min walk - 0.7 miles
  • Buckingham Palace - 17 min walk - 1.0 mile

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Pho & Bun - ‬1 min walk
  • ‪Sakurado - ‬1 min walk
  • ‪De Hems Dutch Cafe Bar - ‬1 min walk
  • ‪Four Seasons - ‬1 min walk
  • ‪Golden Lion Soho - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury hotel with a fitness center and a 24-hour front desk
Montcalm Piccadilly Townhouse, London West End features a gym, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a porter/bellhop and a reception hall.
20-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, Farsi, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Frequently asked questions

Is a free cancellation option available at Montcalm Piccadilly Townhouse, London West End?

Montcalm Piccadilly Townhouse, London West End provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Montcalm Piccadilly Townhouse, London West End?

This hotel is situated in London City Centre, just steps from Leicester Square and Piccadilly Circus, and within a short walk of Trafalgar Square. You'll also find The British Museum and Oxford Street less than a mile away.

Is there parking available at Montcalm Piccadilly Townhouse, London West End?

No, there isn't parking at this hotel.

Does Montcalm Piccadilly Townhouse, London West End have a casino at the property?

No, Montcalm Piccadilly Townhouse, London West End doesn't have a casino.

Is there an indoor pool at Montcalm Piccadilly Townhouse, London West End?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Montcalm Piccadilly Townhouse, London West End?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and a smart TV.

Are there hot tubs at Montcalm Piccadilly Townhouse, London West End?

No, there isn't a spa tub at this hotel.

Does Montcalm Piccadilly Townhouse, London West End have a restaurant with a breakfast menu?

Yes, Montcalm Piccadilly Townhouse, London West End serves to-go breakfast for a surcharge each morning at GAIL's Bakery.

Does Montcalm Piccadilly Townhouse, London West End allow pets to stay for free?

No, pets aren't allowed at Montcalm Piccadilly Townhouse, London West End.

Are there connecting rooms at Montcalm Piccadilly Townhouse, London West End?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Montcalm Piccadilly Townhouse, London West End?

The closest major airport to Montcalm Piccadilly Townhouse, London West End is London City Airport (LCY), which is 9.1 mi away (45 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.2 mi away (52-minute drive).

Can I book a room with a balcony at Montcalm Piccadilly Townhouse, London West End?

No, there aren't any guestrooms with balconies at Montcalm Piccadilly Townhouse, London West End.

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service.

Centrally located and the staff was very friendly and attentive! Glass water bottles each day and a Nespresso machine in the room. Actual room to move around in the Jr Suite for myself and two daughters to stay all on one room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Adrian, Tilehurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Rosie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
My room hadn't been cleaned properly, the towels were ripped .. no information given about facilities / breakfast / check out times
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, staff were very helpful and friendly. The junior Suite was perfect for our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

David F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard to start a review of the Montcalm without highlighting the location in the West End. As someone with a mobility impairment, it was a delight to be steps away from so many theaters (including those hosting Hadestown, Oliver, Fawlty Towers, and Les Miserables). On top of that, there are numerous affordable and tasty restaurants close by, including Vietnamese, Chinese, Brazilian, Japanese, steakhouses, and other ethnic cuisines. For travelers on a budget who do not want to give up food quality and other values (cleanliness and ambience), this is an ideal place to stay. Then there is the physical environment of the hotel. There is a well-lit and inviting lobby. Guestrooms are not huge, but they are well-furnished and stocked with water and fresh fruit. Bathrooms are clean and well-designed. Linens are high quality and rooms are reached through a fast, convenient elevator. Just remember to bring multiple adapters if you are not native to the U.K electrical system. Staff was friendly and helpful and the room prices are reasonable. This is an outstanding choice for tourists, especially for those with theater plans in the West End.
Stayed 3 nights in Feb 2025

10/10 Excellent

ABDELHAKIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London theatre break

Lovely hotel and perfect location. Breakfast is a voucher for the bakery next door. This is fine for a couple of days but could become monotonous if your staying for longer. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, room very clean, staff very helpful location perfect and very central. Will definitely stay here again when in London.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ideally located on Shaftesbury Avenue. The welcome at reception was excellent and checkin process good. The rooms are clean and comfortable with everything you need. We had requested a Queen bed but ended up with twin beds. The only downside to the room was the large step into the bathroom, this would be a challenge for someone with mobility issues, I think this should have been mentioned at checkin. Otherwise would recommend hotel as it was good
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Friendly Staff make all the difference !

Great Staff - Good location Comfort and value for money fair Towels replaced twice unnecessarily (suggest you use convention replace if on floor otherwise not required)
Stayed 2 nights in Jan 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great stay and friendly staff. Doina was especially helpful with our reservation.
Stayed 4 nights in Jan 2025

10/10 Excellent

richard

Traveled with group
Stayed 1 night in Jan 2025

10/10 Excellent

Carla P, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We geatly enjoyed the convenient location. It was walking distance to theaters, dining, night clubs, and even the British Museum.
Stayed 2 nights in Nov 2024

6/10 Okay

Gemma

Business traveler
Liked: Staff & service
I arrived fairly later on into the evening as a lone female business traveller. On arrivial the two gentlemen on reception were polite but fairly intense, I was requested to provide ID for them to scan, as a UK resident I do not have to do that and I was not confident for that information to be kept on file. One of the young men also follwed me upto my room, opened my room for me and walked inside to show me the mini-bar, which I hadnt asked for and as a solo female traveller I found quite offputting. Not what I needed at 11pm and I did have to ask him to leave. The room was tidy but overall run down and grubby, bathroom shower and sink needed a wipe doen before use and the hotel linen had marks I guess from long-term use.Hotel is on Shaftsbury avenue which is a fairly noisy road, luckily I had my own ear plugs which helped and is something I would highly recommend. Overall this is 3 star standard, its expensive for what it is and I know of other hotels in the area that are nicer standard, less intense reception staff and overall better value money for the price I paid. Probably wont be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Perfect location if you want to explore west end theatres
Stayed 3 nights in Jan 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Miss

Business traveler
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Big room, enough for my family of 4
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Had a housekeeping issue on day 1 and they fully resolved the concern. Great job!
Stayed 5 nights in Dec 2024