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London Marriott Hotel Grosvenor Square

5.0 out of 5.0

Recent guest reviews

Received a glass of champagne on arrival, the reception staff was very polite and helpful.The room was very large and clean. Tea & coffee facilities, sofa bed, table, desk and real orchid plants. However I found the lighting really bad even after we turned on all the lamps. The bathroom looked abit old, and the bath was about 3feet high so struggled to step in and out of. The hooks on the back of the door fell off cause the holes were rotten. The room was very noisy in the morning when the dustbin men came to empty the bins, woke us up at 6:30am and we had to put ear plugs in to get back to sleep. The volume on the Tv was very low so we struggled to hear it whilst in bed. The gym has loads of machines and weights and was clean. Loved the club room, it had a really nice atmosphere. A good range of drinks and food. Breakfast was nice too. The late check out was a nice bonus too. Would I stay here again? Maybe, but I expected a wow factor and was a little disappointed.

I️ stayed for 1 night for a business trip. There happened to be a wedding that night and the music was very loud and kept me awake until about 12:30am. I️ called down to front desk and spoke with Ivan Munoz, he was quite apologetic and handled the issue with professionalism and grace. Next time I️ am back in London this will be my choice of hotels. You must include the lounge in your stay. Breakfast, happy hour and a lovely style.

It’s in the heart of Mayfair ,steps from Oxford st. 6 stories in Art Deco style.Rooms are big Nicky decorated with marvel bath,the lounge is cozy and the breakfast is much varieties. Front desk and concierge are professional,the room service belong to Gordon Ramsey as Bart from his 2 restaurant in the Hotel. The only handicap is the House Keeping they are not up to the Standerd of the rest of the Hotel.

Was very pleased to stay here as it was a well done through work there was a convention at the time of booking in but wasn't to bad but loadish room was very well presented and the overall hotel was stylish the and finish of the deco was very high quality wasn't here long to be honest just a quick stay over so didn't have time to appreciate the hotel in its glory but had a great time will look to book with my wife

My friend and I stayed here for one night and although we did not spend a lot of time there, it was gave us everything we required for a comfortable stay. The rooms are clean and modern. The location of this hotel is wonderfully convenient and easy to find. Although I feel like for the price you are paying, the hotel should include breakfast.

When you are paying £1000 for 2 nights as weekend leisure travellers, I think you should expect something special. Here, you will be sadly disappointed. Location is excellent but no greeting from doorman, no offer to assist with baggage. No rooms available until 4pm, so we went for tea in the executive lounge....only to be blocked by an officious security man who rather aggressively stated (incorrectly) that tea was not available. It seems that there was some kind of private party but that should not have led to this kind of behaviour ! Finally in a small room, with the now ubiquitous ridiculous sliding doors segregating the bathroom without regard to privacy. Room perfectly functional but with a postage stamp window offering a rooftop view----executive room? I don't think so! Some bar areas closed for said function...still policed by abrasive security. But Maze bar was very good, with a great atmosphere . Breakfast was very poor. Feeble buffet, not replenished frequently. Slow service. When food finally arrived, eggs were inedible. Same experience the next day too! Spoke to general manager and explained that breakfast is the last experience of a hotel and his team were letting him down, but nothing he could realistically do at that point. Room service were unable to provide a cheese sandwich at 9pm but quite happy to charge £24 for a club sandwich and a cup of coffee! It is ok as a business hotel but if you want an experience, there are better options just as centrally located. Not recommended .

This is not a ordinary Marriott branded hotel. Because of its location, it is really positioned as one of the better ones such as a JW. Accessories are top notch, with glass bottled water, L'Occitane products provided in the club level rooms. Bathrobes and slippers are standard in every room. The newly renovated rooms are nice, with comfortable rain shower. I only wish the shower stall is a little bit wider. It also has an excellent executive lounge, which provide a nice breakfast, afternoon tea. The evening session could be a little more selection on food but overall I think it's a very nice lounge. Service is very friendly. All the staff seem very caring and professional. A good hotel I would recommend.

Room We had a Deluxe Room with two twin beds overlooking the front drive of the hotel. The room was clean and served its purpose. As an elite member, we had Executive Lounge access which was wonderful. They had a nice, hot breakfast laid out each morning. In the afternoon/early evening, a nice selection of cheese and both warm and cold hor d'oeuvres were served alongside complimentary beer and wine. Location This hotel boasts an excellent location in walking distance to most of the main sites. We walked everywhere from the hotel in the morning and, at the end of the day/night, took the tube back. Close to the Bond Street Tube stop and the many shops on Oxford Street. Be sure to check out the Luggage Room in the lobby for a drink (try The Penicillin!). If you do plan to visit the Luggage Room, be sure to make a reservation. Despite the place being half-full, they are very particular that you have a reservation. Across the street is a great pub called the Barley Mow. Overall This was probably my 4th or 5th stay at the Marriott Grosvenor Square and, unless the hotel is sold out or over-the-top expensive, I have no plans to deviate and try another hotel when I return to London. I would highly recommend this property for their high level of service, cleanliness, and location.

Hotel is located at Grosvenor Square, walking distance to prestigious restaurants and shopping area. The hotel itself is a very busy one. Gordon Ramsey's Maze restaurant is within the hotel. The disaapointing place is the Executive Lounge. It is located in the basement of the hotel like a big cell. Breakfast at the lounge was very good. We stayed in an executive room which was very nice. Bathroom was outdated though.

I have never written a review on here before but feel the service I have just received from The Marriott Grosvenor Square very upsetting which totally ruined part of my stay. The room I was booked in had a faulty/noisy air conditioning unit which resulted in me changing rooms at 11.30pm ( after a lot of complaining ) with no help from the hotel staff, to a room below the standard I was booked in, I was left with my daughter to wander round the hotel to find my new room in dressing gowns, I had to return to my original room in the morning to be told to re pack and I was now moving to yet another room, this was all time consuming, lack of sleep and with no hotel assistance, after a lot of complaining I received the first night complimentary and a £50 refund for the second night, never once did I receive a full apology or acknowledgement that my stay had now been ruined due to lack of sleep.

Grosvenor Square London England

Hotel highlights

  • Walking distance to Selfridges and Marble Arch
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour health club

Located in City of Westminster, London Marriott Hotel Grosvenor Square is within a 10-minute walk of popular sights such as Selfridges and Marble Arch. This 225-room, 5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour health club. It's in central London and also close to Buckingham Palace and Big Ben.


Dining

Enjoy dining at one of 2 onsite restaurants including Maze, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is available for a fee.


Rooms

The 225 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

At London Marriott Hotel Grosvenor Square, guests have access to a 24-hour health club, free WiFi in public areas, and conference space. Valet parking is available for GBP 60 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Executive Room, 1 King Bed (lounge access)

King 1 | Sleeps 3

Executive Suite, 1 Bedroom

King 1 | Sleeps 4

Deluxe Room, View (Grosvenor Square)

King 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 1574 reviews