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London Marriott Hotel Grosvenor Square

5.0 out of 5.0

Recent guest reviews

My usual annual trip to London for business and this year decided to stay here. What a wonderful choice. Mayfair is a very nice area and this Marriott is very nice. As a Platinum member - the lounge was fantastic. Good food and help finding a local restaurant. This hotel is just a block or two from Oxford street shopping. Room was just right for me traveling solo and would be perfect for a couple. Good Gordon Ramsey restaurant. Definitely give the luggage room a try... Also close to the older US Embassy. Its closed now.

We stayed here twice in April of 2018, once for 2 nights and then a week later for 5 nights. We were staying on points but the staff treated us like we were paying the full price. We got a great room both times, over looking the park, with two queen size beds. Also had access to the executive lounge. My daughter has severe allergies and the staff went out of their way to accommodate her needs. The hotel is located about a block from the Bond Street tube station and numerous bus stops on Oxford street. You can get anywhere in London with no problem. Some great pubs and places to eat in the area. Lots of shopping - from low cost to over the top but fun to look places. Staff was great, hotel was spotless.

A great hotel in a great location, Mayfair in central London. This is a place where you can shop for a private jet, a luxury yacht and a few really expensive cars in less than two blocks from the Hotel. Yet it is quite affordable with spacious rooms. Ask for the access to the Executive Lounge at the cost of 30 pounds per person. Breakfast, snacks and of course afternoon tea are all included!

Our recent stay at the Grosvenor Square Marriott was outstanding. I was a bit concerned, given some of the reviews below, but our family was treated wonderfully during our visit to London. Our room was clean (carpet is tired, and pull out couch wasn't as comfortable as we would've liked), but overall, it was functional and well-equipped. Highlights: Location, location, location - few minutes walk to Hyde Park, and other Mayfair destinations. Concierge Lounge - well stocked throughout the day, and a very generous spread for breakfast, afternoon tea, happy hour, and dessert. If you have status with Marriott, certainly reach out prior and request an upgrade. I did, and we were very pleased with our room.

I've been coming to this hotel since the mid 1980s when I think it was originally called "The Britannia". While the hotel has gone the through several renovations under the Marriott name & numerous staff changes it has always preserved a warm welcome to me: the latest embodiment of this Melanie Kohona on the front desk & her co-worker Louis Galloway. Staff in every department are also excellent & several recognize me by my name & greet me with great courtesy.The rooms are nice, particularly those facing Grosvenor Square, & the executive lounge has a nice selection of food, The hotel is five minutes walk from Bond Street Station & may be 10 minutes from the Marble Arch station. Walking distance to Oxford Street (where the great Selfridges Department store is & also the more affordable Marks & Spencer) or Regent Street (Liberty & toys store Hamleys for kids). I've very rarely stayed at any other hotel while in London.

This Marriot has a wonderful staff. Great location easy walking or biking to Harrods, Hyde Park, Busses and the tube. The rooms were small but very clean. Best to stay on the upper floors as they have many large parties in the basement.

Good location center of everything. Very nice room and spacious. The Spanish guy at the reception was accommodating and offer us a drink when we check in. And thank you is not enough to the concierge Francis who saved our vacation from directions to restaurants, trains, tours, transportation and even our flights. He even called us in Paris just to make sure we are okay. Best concierge we ever met. Thank you so much to all the staff.

If you're planning a trip to London stay at the Marriott County Hall instead, it is a better hotel. The rooms are tiny and dated. The staff are unhelpful. The Gordon Ramsay Maze Grill restaurant is overpriced and does not come close to Gilray's restaurant at the County Hall.

This property is not aligned with Marriott's best. They will request excessive personal data (more than other properties, more than is required to check you in) and insist they need it, until you pul the "Go ahead and cancel my reservation" card, at which time they become okay with accepting your credit card and driver's license. After I checked out, they forwarded me another customer's portfolio (Hi Mr. Montgomery!) and a letter with additional personal financial information of his. I notified them of their error, and not even a courtesy acknowledgment in reply to thank me of notifying them of their carelessness and disregard for guest privacy. There's many other hotels on that block, and I look forward to never seeing the inside of this one again.

We stayed here for 1 night on 11th April for my step sons birthday. Having mentioned this briefly at check in, we came back to the room to find a lovely signed card and a gift for him. We also had fantastic service in the executive lounge as he has a gluten free, dairy free diet, and Omar the lounge manager very kindly went to find some items that he could eat with this restriction. In a hotel this size in a large city, it is lovely to see the service levels are to a very high standard, especially attention to detail and the staff really do come across as making people feel special and not just like another guest.

Grosvenor Square London England

Hotel highlights

  • Walking distance to Selfridges and Marble Arch
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour health club

Located in City of Westminster, London Marriott Hotel Grosvenor Square is within a 10-minute walk of popular sights such as Selfridges and Marble Arch. This 225-room, 5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour health club. It's in central London and also close to Buckingham Palace and University of London.


Dining

Enjoy dining at one of 2 onsite restaurants including Maze, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with continental breakfast, available for a fee.


Rooms

The 225 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

At London Marriott Hotel Grosvenor Square, guests have access to a 24-hour health club, free WiFi in public areas, and 15 meeting rooms. Valet parking is available for GBP 60 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and coffee/tea in a common area.

Room options

Executive Room, Business Lounge Access (lounge access)

King 1 | Sleeps 3

Executive Suite, 1 Bedroom, Business Lounge Access

Full 2 | Sleeps 4

Deluxe Room, View (Grosvenor Square View)

King 1 | Queen 1 | Sleeps 2

Executive Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 1671 reviews