The Belgrave

The hotel was a great home base for being a tourist in London.

Second time staying at The Belgrade. Will return to this hotel when I'm back in London.

Great Boutique Hotel on the Belgrade Rd just a few blocks away from Victoria Station. Great location to some good pubs and restaurants. Hotel rooms were well appointed and clean but a little on the small size. Nice small lobby area with a bar. No dinner but they do offer breakfast.

Clean, attractive, good staff, a good breakfast and on a quiet street very near Pimlico tube station. Very reasonably priced too. Rooms small, bathrooms very nice.

Rooms are extremely tight, the room we have should be for 1 guest can't turn around

The trip to London at the Belgrade hotel was not at all exciting. The rooms were not as depicted in the advertisement that a company the website. The rooms were extraordinarily small. There were no extra chairs. There were no dressers or drawers to put clothes on. The continental breakfast was excellent the wait staff was excellent to eat a staff at the front desk was excellent. They were extraordinarily friendly and kind during the entire stay.

I have stayed in London many times over the past twenty years, and in many neighborhoods. This hotel was stylish yet not overtly hip. The lobby was tasteful and comfortable. My room was of typical size in hotels of this type: room enough for a bed and small desk and chair, but no furniture otherwise and no closet or dresser. It did have a commodious bathroom which lacked a washcloth for the shower. Having said all this, I found the room pleasant and I slept very well. Some of my neighbors made a bit too much noise opening and closing doors to their rooms. The staff in the breakfast room included one young woman who was very charming, not just with me but with many of the guests. She was a pleasure at the start of the day.

The Belgrave hotel is easily located not too far from metro Pimlico, and not too far from the London City centre (maybe few metro stops) rooms are nice and well equipped, breakfast is in a nice space and well serviced. You will certainly enjoy either business or holiday.

Three bus lines (24 runs 24 hours) and nearby Pimlico tube stations make this a great location. Hotel is clean, staff friendly, had a great time overall. Wish the continental breakfast was a bit more varied from one day to the next but it is enough to keep you full for several hours.

My husband fell hurt his knee,the receptionist was very helpfull to find a doctor, also everybody else in the hotel made our stay comfortable.

This hotel is TOP NOTCH. Very nice amenities. Very clean. Very modern. Friendly staff. For the price, you are getting a very nice room, that is modern and large for Europe standards. There is also a nice courtyard.

We received the worst services we ever get from this hotel. Don't stay here. This hotel is unsafe.There is a lot of other choices in London with much better value. We stayed 5 nights in this hotel. Below is what happened to us: - About 90% of the time we get in and out of the hotel, there is NO receptionist present in the front desk. They were hiding in their own room next to the front desk. We have to waive and yell to get them out of their room. This means everyone can get to the elevator and goes to different floor if they want to, no one will even notice. - The closet underground station Pimlico is a very quiet station. We saw homeless people slept next to the entrance of the station when we get home late at night. I certainly don't feel safe getting in/out this station at night. - The 2nd days of our stayed, we went back to our room at night and found that our own bath towel that we brought with us disappeared. We went down to talk to the receptionist and he claimed that the cleaning dept was closed then, but he will inform them to search their laundry the next morning to find our towel. We questioned him even if they found our towel, it would have mixed with hundreds of other dirty towels and will be dirty for us to use. His reply to us "you can clean the towel at home later yourself!!!". The next morning, one of their staff knocked on our door, she simply stated "she didn't find your towel in our laundry, this means she didn't take the towel"!! ( I assume "she" is the cleaning lady). What kind of theory is this!? We went down and complained to another receptionist on duty. She was aware of the problem and with a bad altitude, she stated that we have to proof that someone had taken our towel!! We questioned her if that meant they can basically take anything in our room, including money or diamond ring... etc. and we have to proof that they took it? If so, we certainly can't trust them with our belonging inside the room. I asked to talked to the manager and she said we should talk to the general manager not the district manager on duty. Howerer, the GM doesn't come to the site often and she suggest us write to him. She didn't give us the GM direct email. I asked her to leave a message to the GM to call us in our room, she said she will do so. And of course we never receive any call nor message from the GM in our entire stay. The 3rd night, we asked another receptionist on duty on how to contact their GM for complain, he claimed that we should just email to the general hotel info email, and the mail should get forward to him... The 4th try, we asked the receptionist how to contact their GM, without mentioning a word about "complain", this time we finally get a direct email to the GM! We ended up told them not to give any room services to our room for our whole stay because didn't want anyone to get inside our room. Luckily in this case, our lost is only a towel. Though it is not the value of the item that matter. The point is we never receive any apologz from anyone in the hotel and the altitude of their staffs were bad. - Internet is very unstable. It went up and down very often. We complained that to the receptionist. Her response is they let 3rd party company to handle their internet service and their is nothing they can do!!! I didn't even brother to argue with her. - There was no hot water for shower! The water was lukewarm, but not hot enough to get a comfortable shower. If you stay in this hotel in winter, you will be in trouble. We told the receptionist about this problem and she claimed this is a maintaince issue and will have to forward the problem to the maintaince dept. In summary, don't stay in this hotel. You will be getting 1 star service with a 4 stars price.

I was pleasantly surprised by this hotel, which was our second in London on the same trip. The lobby is comfortable and pretty, and the staff are helpful. The room was rather small, but tastefully decorated. One downside - there's not actually a closet, just a bar with hangers that hangs from the top of the wall mirror. The bathroom was generously sized, and the shower was a delight. The toiletries were also top quality, and they provide a separate shampoo and conditioner, which not many places do these days. The bed was comfortable, and the street was quiet enough that we could leave our window open at night. The hotel is close to the Pimlico Underground stop, and also near to several bus stops. Note: do not confuse this hotel with Belgrave *House* Hotel. That hotel is much farther down Belgrave Road and is dilapidated and smelly. We accidentally went there first, and I was so relieved we were at the wrong hotel. Belgrave Hotel was great, and I would definitely stay there again. Oh, and it's walking distance to Buckingham Palace and Westminster Abbey.

The service was excellent and the room very new, clean, and well-decorated. The breakfast buffet was fairly nice, although not as luxe as I have had elsewhere in Europe. The location in Victoria was close to the River Thames, Victoria Station, and good restaurants. My only concern was that there were no accommodations for those with hearing loss such as a special smoke alarm. I would happily stay at The Belgrave again.

This hotel is in a walk-able distance to all of central London's sightseeing locations. Great staff who watched our luggage early before checking in, while we got rid of our car and after we checked out. Also, we had a few hours until going to the airport and they watched our luggage, so we could walk around.

The hotel is conveniently located near the Pimlico station. The rooms are small, a bit noisy, but clean. They have free internet which got 5 bits per second at times. Not suitable for combining business with pleasure, if you need to keep in touch/work via the internet. No pay alternative either. They did lend me a 3G hotspot which enabled me to get work done from the room. When it ran out of juice I was out of luck. They were nice. We did get to a lot of London easily.

The staff was helpful and courteous. The location was lovely - quiet and residential, yet close to Pimlico and a little further walk to Victoria stations. lots of good places to eat along nearby streets. The room was very small, but fine for my daughter and me for one full week - the place is newly redone, so it's clean and shiny and there is very decent water pressure in the shower.

Great value and location (Pimlico tube station) and friendly staff. But don't bother with the breakfat as there are places near for better food and price. Quiet neighborhood. We'll stay there next time in London.