Pros Room: Clean, wonderful view, super comfortable bed. Room service: excellent! Delicious food. Easy to get from and to Terminal 2. Cons Room very cold at arrival. Staff ok.
Proximity to airport. The signage to find the hotel was abysmal as was the bridge thru the parking lot
It was beautiful, very clean and quiet!
Great property for access to Heathrow.
Great location and a great hotel!
This was a quick and easy way to get to our flight with out hours of fighting the crowds.
The guest areas were lovely and clean. The Lounge on the 14th floor had a spectacular view with good food and fabulous service! Our room was modern, and the bed was super comfy. Would absolutely recommend staying here and will stay again!
The rooftop bar where we also ate was a nice surprise. But the staff could have been a little more friendly and the service could have been better.
Super comfy bed, best shower, a super short walk to/from Terminal 2. I wish there were better directions around airport or more detailed on hotel’s website
Easy to access the airport, and has nice dining facilities. We received a later check-out which was nice since our flight was not until the evening. However, our AC was not working. It kept turning off and when we called the front desk she reset it for us, telling us that we had changed a setting to turn off after a certain time. This was not the case, because it kept turning off and had an exclamation point on the screen. It never got cool in the room. We called 3 more times, and no one answered the phone. Called the next morning for another issue, and no one answer our repeated calls. We went down to check out, and everyone was in a back office chatting, but no one ever came out to help the guests waiting. Overall, the hotel was nice except for those issues.
Given the amount of air traffic near this hotel, my room was amazingly quiet. Restful place for 1 night prior to an early morning flight. Convenient to subway transportation. My only suggestion: directions from Terminals 2/3 need improvement. I only got there after a long walk using Google maps. I later learned that there is a pedestrian bridge to Terminal 2. Better signage needed!!
They were gouging people on price due to the mess at Heathrow and all the flight cancellations.
I had a great stay! The room was clean and fresh, the staff personable and efficient, the shuttle to the airports was prompt, and breakfast was tasty. This was one of the best Hampton Inns that I have ever stayed and I will come again. Thanks for understanding and providing top quality customer.service!.
Awesome stay
Cozy, easy access and affordable.
The size of the room and the beds were very comfortable and the view from the window to see the planes taking off and landing was a bonus
Convenient location for travel AFTER we found the hotel. PLEASE include exact directions to hotel. It is Terminal 2 across from Arrivals NOT between Terminal 2 & 3 There is a hotel with similar name in Terminal 3. (Went there first - extra 4,500 steps)
Stayed night before flying home. It is a Hilton. Perfectly convenient.
We were looking for a hotel that was connected to the airport. It was very easy to make an early morning flight given this connection. The restaurant was excellent.
Check-in was quick and easy. The hotel is conveniently located on the airport. Staff was friendly and professional.
Located in Heathrow Villages, Hilton Garden Inn London Heathrow Terminal 2 and 3 is within a few miles (5 km) of sights such as London Motor Museum and Stockley Park. This 369-room, 3.5-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center. It's centrally located in Hounslow, connected to the airport,9.3 mi (15 km) from Windsor Castle, and also 15.5 mi (24.9 km) from Hyde Park.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, electric kettles, and laptop-compatible safes.
Hilton Garden Inn London Heathrow Terminal 2 and 3 features a gym, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and laundry facilities.
Pros Room: Clean, wonderful view, super comfortable bed. Room service: excellent! Delicious food. Easy to get from and to Terminal 2. Cons Room very cold at arrival. Staff ok.
Proximity to airport. The signage to find the hotel was abysmal as was the bridge thru the parking lot
It was beautiful, very clean and quiet!
Great property for access to Heathrow.
Great location and a great hotel!
This was a quick and easy way to get to our flight with out hours of fighting the crowds.
The guest areas were lovely and clean. The Lounge on the 14th floor had a spectacular view with good food and fabulous service! Our room was modern, and the bed was super comfy. Would absolutely recommend staying here and will stay again!
The rooftop bar where we also ate was a nice surprise. But the staff could have been a little more friendly and the service could have been better.
Super comfy bed, best shower, a super short walk to/from Terminal 2. I wish there were better directions around airport or more detailed on hotel’s website
Easy to access the airport, and has nice dining facilities. We received a later check-out which was nice since our flight was not until the evening. However, our AC was not working. It kept turning off and when we called the front desk she reset it for us, telling us that we had changed a setting to turn off after a certain time. This was not the case, because it kept turning off and had an exclamation point on the screen. It never got cool in the room. We called 3 more times, and no one answered the phone. Called the next morning for another issue, and no one answer our repeated calls. We went down to check out, and everyone was in a back office chatting, but no one ever came out to help the guests waiting. Overall, the hotel was nice except for those issues.
