The room was dirty, head boards were falling apart, plastic peeling off, blood or other fluids all over bathroom wall, clock didn’t work , pillows worn out, dirty, walls dirty , cleaners loud talking at 8am in hall. Ciggy butts everywhere out side, over price soda and snacks , tried to charge me £10 to check in early! But don’t give you any money back if you leave early! The Hilton used be known as classy, now not so! I stay here twice a year for 8 years, worse and worse each trip
We were only there for a quick night, checked in at around ten pm and checked out early for a flight. We were coming from Dublin back to London for a round trip flight. It was great.
I love how friendly and patient they were when I had trouble working the machines at the laundry facility and issue with the magnetic strip on my key card
Everything was great. This Hotel met all my expectations. It was a great location for me food in the restaurant was excellent
The night manager allowed me to watch TV (American Football) in the reception lounge. He turned up the volume for the TV and turned down the background music. He, and his kindness, was very much appreciated.
Super clean, very comfortable beds, and super quiet rooms despite being right by the airport. But their room service food and water are outrageously expensive.
It was wonderful. Just be careful when getting a cab because there are multiple Hilton’s at the airport and we were dropped off at the wrong one. The concierge quickly remedied the situation and made sure we made it to the correct one!
The property was nice, clean, close to the airport with very good amenities! The problem with this booking is that there are two Hilton Garden Inns on Eastern Perimeter Rd, Hounslow, TW6, 2SQ. This needs to be understood by people booking this hotel so their cab takes them to the correct Hilton Garden Inn, London Heathrow Airport, ours did not and took a bus to the other with all our luggage. Please address this issue.
Hotel staff was very nice and helpful. Hotel was cleaner than most. Price was reasonable but prices for restaurants, bar, and snack bar are outrageously high. About an hour train ride from central London but conveniently close to Heathrow Airport. I would definitely stay here again.
Staff as not particularly helpful or friendly. Disappointd in the property generally.
They hotel was so convenient to airport yet we never heard or felt any planes during our stay. Food was great too!
Service staff excellent they were very helpful with questions
The bed was so comfortable, location was perfect and the atmosphere was awesome!
5 minute car ride from the airport. Convenient woth polite staff.
Located in Hillingdon, Hilton Garden Inn London Heathrow Airport is 4.8 mi (7.8 km) from Twickenham Stadium. This 364-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.
All 364 soundproofed rooms feature refrigerators, minibars, and electric kettles. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, free tea bags/instant coffee, and wardrobes or closets are other standard amenities.
Renovated in 2020, Hilton Garden Inn London Heathrow Airport offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for GBP 12 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a microwave in a common area, a computer station, and express check-in.
The room was dirty, head boards were falling apart, plastic peeling off, blood or other fluids all over bathroom wall, clock didn’t work , pillows worn out, dirty, walls dirty , cleaners loud talking at 8am in hall. Ciggy butts everywhere out side, over price soda and snacks , tried to charge me £10 to check in early! But don’t give you any money back if you leave early! The Hilton used be known as classy, now not so! I stay here twice a year for 8 years, worse and worse each trip
Daer TheMonk, Thank you for your feedback on your recent stay. Please accept our sincere apologies for the shortfalls on our high level of service. We will address your concerns to the concerned departments to avoid such things happening. We do charge additional £10.00 for early check in if the guest is not Hilton Honors member. We hope to welcome you back in near future.
We were only there for a quick night, checked in at around ten pm and checked out early for a flight. We were coming from Dublin back to London for a round trip flight. It was great.
Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.
I love how friendly and patient they were when I had trouble working the machines at the laundry facility and issue with the magnetic strip on my key card
Dear Lp19, thank you for your feedback on your recent stay. We hope to welcome you back in near future.
Everything was great. This Hotel met all my expectations. It was a great location for me food in the restaurant was excellent
Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.
The night manager allowed me to watch TV (American Football) in the reception lounge. He turned up the volume for the TV and turned down the background music. He, and his kindness, was very much appreciated.
Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.
Super clean, very comfortable beds, and super quiet rooms despite being right by the airport. But their room service food and water are outrageously expensive.
Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.
It was wonderful. Just be careful when getting a cab because there are multiple Hilton’s at the airport and we were dropped off at the wrong one. The concierge quickly remedied the situation and made sure we made it to the correct one!
Dear guest, thank you for choosing to stay with us. We hope to welcome you back in near future.
The property was nice, clean, close to the airport with very good amenities! The problem with this booking is that there are two Hilton Garden Inns on Eastern Perimeter Rd, Hounslow, TW6, 2SQ. This needs to be understood by people booking this hotel so their cab takes them to the correct Hilton Garden Inn, London Heathrow Airport, ours did not and took a bus to the other with all our luggage. Please address this issue.
Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager
Dear guest, thank you for choosing to stay with us. We hope to welcome you back in near future.