London Vacation Packages

It was very close to Boroughs Market-only plus in my opinion. Internet was choppy, at best. I would call housekeeping, then front desk (to request towels and/or bedding for our pull out) & no answer. Had to call some 3rd # to finally reach someone. I messaged the hotel staff (via Orbitz) to request to add someone to allow to check in as she was arriving earlier-never replied. Finally emailed the property itself to advise of the request for check in & someone replied the day before we were to check OUT. I requested leftover food to be microwaved for my child's consumption & was told it was not a service they could provide to guests; that the microwave was only for hotel use. No going above & beyond in regards to customer service. I wouldnt recommend nor would i return to this hotel for future visits

This was a clean and reasonably affordable option for our two day stay in London. Our flight to Italy leaves from Gatwick, and the Gatwick Express leaves from Victoria Station only two blocks from the hotel. The rooms were a decent size for London. The bathroom was small, clean, and with good water pressure. My only reluctance about staying here was that it's a decent walk from the shopping and theatre districts, which are a mile or two away. Next visit we may stay in Mayfair or the Covent Garden area. Then again, staying there is likely to cost another $100-$200 per night. Well-run, clean, safe hotel near a major railway stop.

This is a top notch hotel and it did not disappoint at all

The hotel was very accommodating to the needs of me and my father since we are both disabled.