The Tower Hotel, by Thistle

4.0 star property
Hotel with 2 restaurants, steps from Tower of London

Choose dates to view prices

Photo gallery for The Tower Hotel, by Thistle

Exterior
Family Room | Premium bedding, in-room safe, desk, laptop workspace
Outdoor banquet area
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪64 min drive‬

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Room options

Sleeper Double Room

  • City view
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Limited View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double, with Bridge View

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Limited View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Tower Hotel is next to popular attractions like Tower of London and Tower Bridge. This 801-room hotel has conveniences like 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Tower of London - 2 min walk - 0.1 miles
  • Tower Bridge - 3 min walk - 0.2 miles
  • HMS Belfast - 10 min walk - 0.6 miles
  • London Bridge - 14 min walk - 0.8 miles
  • The Shard - 17 min walk - 0.9 miles

Getting around

  • Tower Hill Station - 7 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪The Vault - ‬5 min walk
  • ‪The Dickens Inn - ‬4 min walk
  • ‪Vicinity - ‬1 min walk
  • ‪Butlers Wharf Chop House - ‬7 min walk
  • ‪The Watch House - ‬7 min walk

About this property

The Tower Hotel, by Thistle

Hotel with 2 restaurants, steps from Tower of London
Guests of The Tower Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 29 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a terrace, and a banquet hall.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Portable fans, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel Hotel
The Tower Hotel London
The Tower Hotel Hotel London

Frequently asked questions

Is free cancellation available at The Tower Hotel?

The Tower Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Tower Hotel, by Thistle?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at The Tower Hotel, by Thistle on May 5, 2025 start from $146.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Tower Hotel?

This hotel is situated in London City Centre, just steps from Tower of London and Tower Bridge. You'll also find London Bridge and Liverpool Street less than a mile away.

Is parking available on site at The Tower Hotel?

Yes, covered parking is offered for GBP 29 per day. Though parking is available on request, electric car charging is also available.

Does The Tower Hotel feature a casino at the property?

No, The Tower Hotel doesn't have a casino.

Is there an indoor pool at The Tower Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Tower Hotel?

Couples will appreciate amenities at this hotel, including premium bedding and a smart TV in each guestroom with some featuring river views.

Are there hot tubs at The Tower Hotel?

No, this hotel doesn't have a spa tub.

Does The Tower Hotel have a restaurant with a breakfast menu?

Yes, The Tower Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Tower Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Tower Hotel though service animals are welcome.

Are there connecting rooms at The Tower Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Tower Hotel?

The closest major airport to The Tower Hotel is London City Airport (LCY), which is 6.8 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.5 mi away (61-minute drive).

Can I book a room with a balcony at The Tower Hotel?

No, at The Tower Hotel, there aren't any guestrooms that list a balcony.

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3318 out of 7088 reviews
Rating 8 - Good. 2009 out of 7088 reviews
Rating 6 - Okay. 1014 out of 7088 reviews
Rating 4 - Poor. 437 out of 7088 reviews
Rating 2 - Terrible. 310 out of 7088 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

frankie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, beautiful views of tower bridge. Very close to the tower hill station. 5 min walk to Tower of London. Great Starbucks located inside the hotel. Check-in and check-out very simple. Breakfast buffet was good, it can get very busy but food is always hot. I would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

SYLVIA

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were very friendly, check in was fast and easy. They allowed us to store our bags when we arrived in the morning. The location is great! Very easy to access the main road.
Stayed 2 nights in Mar 2025

10/10 Excellent

RONDELL LAMONT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Starbucks on location was outstanding, and Adama service was great too.
Stayed 7 nights in Mar 2025

4/10 Poor

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location and staff. Heating wasn’t working. Construction on my floor. Doors slam when they close. Very Noisy. I wouldn’t stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in an excellent location to use as a home base for discovering London. We used public transportation including the Thames Uber boat. The restaurant was nice and even had gluten free options for my wife. Our view of the Tower Bridge from our room was spectacular. When we arrived the safe in our room was locked, so we had to ask for assistance getting it open. The gentleman (Richard) was on it in a flash! He was courteous and enjoyable to talk with. We will stay here in the future of on the area.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mark

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not hot water and all under construction

Air con unit didn't work in the room and was stuck on all night. Woke up to no hot water at all, freezing cold shower. Mentioned to reception upon leaving and they didn't do anything. Have this same hotel booked next week again for business but will be cancelling.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

6/10 Okay

Freya

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was given room 630 which had no curtains and a broken light. Went to reception and got given a different room but it wasn’t clean so we had to wait for the cleaner. Not great, especially as we checked in 8pm which was a long time from the normal 3pm check in. Rooms should have been checked.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Traveled with family
The view from our room was amazing and the room itself was a good size, with comfortable beds. Check in was nothing spectacular, although easy enough. The decor is dated and there were signs of age, a handle was missing from a drawer, crack in bathroom sink, bathroom door looked water damaged at the bottom. Not the most modern room, usb sockets would be a welcome addition they have these in caravans and hostels so not exactly extraordinary nowadays.
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most incredible experience!! The hotel gave us a magical experience on our anniversary trip!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kalyan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort

Really disappointing

Deeply disappointment with our stay at The Tower Hotel, which fell far short of the standards one would expect from such an iconic location. As avid runners, staying here was a long-held dream, and was to celebrate a birthday & a running challenge, making it a significant emotional & financial investment. Unfortunately, the experience was riddled with unacceptable issues that marred the occasion. Including: Reception – very slow service, and not willing or able to address concerns raised during the stay after multiple visits. Bedroom – faulty heating (an electric radiator), tired and scruffy decorations, smell of damp Bathroom – dripping tap, dirty bath, moldy tiles, This experience was truly disappointing, especially for a trip years in thought and months in the planning. Many of these are already highlighted in online reviews, with no apparent action. This lack of care directly contradicts the website’s promise of “quality and fabulous comfort.” I have sent a letter to to Hotel General Manager, Mr O’Riordan asking for a response to my concerns about this thoroughly upsetting experience. But have had no response. If you're willing to overlook a considerably lower level of service & quality, the view is indeed remarkable. However, if you're expecting the same high standard within the hotel as the view itself, as we did, then you'll be as disappointed as we were.
Stayed 1 night in Jan 2025

4/10 Poor

Martin

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay!

The hotel is pleasant, clean and warm. Stunning view from our window and a lovely surprise birthday welcome in our room. It was perfect!
Stayed 1 night in Jan 2025

8/10 Good

Celestina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and Amazing Staff

It really is an amazingly beautiful hotel. The staff was warm, welcoming and extremely helpful. You can NOT beat the view of the tower bridge. The room itself is a bit dated but feels intentional to have that kind of vibe. The draws and doors on the cabinet could use a face lift and the liners were all cracked. Also the beds are on the harder side. Loved my stayed there would definitely recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again in a New York Min

Great place to stay, Awesome location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Nice restaurant, great Very posh.

Stayed 3 nights in Jan 2025

10/10 Excellent

Sing Hei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel gave us a free upgrade to a tower view room. It was very nice of them and we really appreciate this act of nice gesture.
Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
I got into London after a long red-eye flight from the U.S. The front desk informed me that I could check in early if I was willing to pay the extra 100£ a night. They informed me that the room came with a view of the Tower Bridge and two waters. I was so exhausted that I paid the extra money. As soon as I got to my room, there was construction noise that lasted for hours on the floor above me. This happened every morning of my stay at 8:30am. The room was dated, the carpeting was stained, and you had no control over the heat/air conditioning. The only thing the room did have was a nice view of the Tower Bridge. However, it was not worth the extra cost. I will not be staying at the Tower Bridge again and felt completely ripped off by the staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Valerie E

Stayed 2 nights in Jan 2025

10/10 Excellent

EDWARD, Lowell

Stayed 3 nights in Jan 2025

8/10 Good

Sarah Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The cleaning staff were extremely friendly and very helpful! However the staff at the front desk were quite timid and not super helpful if there were any questions. However, everyone has bad days so I get it! Other than that the hotel was very nice and clean.
Stayed 6 nights in Jan 2025