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Recent guest reviews

The view of Tower Bridge is amazing. I had the small room but since I was solo I had plenty of space. The Tower Hill tube station is a short walk and its on the circle abd district lines so getting around and getting back from the attractions are easy. The Circle line goes to Liverpoole St Station, so you can get catch the Standsted Express train to and from Standsted Airport. You can walk across the bridge to the to Southwark or head north to the City of London and Whitechapel.

location

Hotel rooms are in need of renovation. Our bathroom floor tiles were broken or missing. Furnishing are dated and worn out.

Highly recommend!

Beautiful and spacious!

Bridge view is nice, breakfast has so much options. Lift doesn’t work well, takes longer than it should to close the door. Asked for water twice, no one took care of it.

Dirty bathroom. Odor in room. Load. Air conditioner did r work. Shower oscillated temperature. Sink dripped.

Beautiful hotel

Old small rooms. Hot water carafe didn’t work so there was no coffee or tea in room.. Shower had intermittent hot water

Friendly staff and great location, but the hotel could use some renovations in the room. The carpet had lots of stains on it.

Every thing was very good.

Perfect location for visiting London. This is a very big hotel, therefore, busy. Only one person at check in, se there was a line. Once we got service, everything was great

The first room we were in had a disgusting bathroom in need of repair/remodel. The tile in the shower was filthy. The shower head was gross, the bathroom was way beyond its life span. It should be gutted and remodeled. The room was plain nothing nice at all. Way overpriced, this is a $70 room at best. The view of the bridge was nice but didn't make up for the nasty room. There was no mini bar or refrigerator, this is not a deal breaker but the dust behind were the fridge used to be had not been cleaned ever. After we showed management the shower, they moved us. The second room was just as bad. Close this hotel and remodel it. Our door had recently been kicked in. How do I know? Well, the pieces were glued back in but not even painted yet. They should be ashamed to put someone in this room. The carpets are old the bed was lumpy and worn. The toilet handle was badly corroded. The dust built up behind the TV was bad. They sealed the cabinet shut that used to have the mini bar in it. I think the fridge was still in thee making noise. Everything in the room was low quality. They put people in crappy rooms thinking the location and view make it worth the high price. Do not pay over $70 for this quality of room. If I had to say something nice it would be the Concierge staff was great. They should move to a hotel worthy of them. I recommend you find a better hotel to stay in. One more thing. If you happen to be driving this is the worst place in London to get in and out of.

Stuff is nice but not very helpful, I like the view of the tower bridge in my room. The things I didn't like about is the room is outdated no coffee or tea in the room and the shower didn't work right. But I like the buffet breakfast.

We had an early flight and there was no coffee available, room service doesn’t begin until 9 am and the coffee shops were closed as well, seems like a minor point but having the service available on our last night/morning was the reason we stayed at a hotel and not an Air BnB

St Katharine's Way London England

Hotel highlights

  • Steps from Tower of London and Tower Bridge
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, The Tower Hotel is next to popular attractions like Tower of London and Tower Bridge. This 801-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Vicinity, which specializes in local and international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.


Property features

Guests of The Tower Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 25 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a business center, and a computer station.

Room options

Family Room

1 Double Bed and 1 Double Sofa Bed | Sleeps 3

Standard Double Room, with Bridge View

1 Double Bed | Sleeps 3

Executive Double, with Bridge View

1 Double Bed | Sleeps 2

Standard Twin Room, with Bridge View

2 Twin Beds | Sleeps 3

Guest reviews for The Tower Hotel

Everyone (8) Couples (4) Family (10)
5
Everyone

The view of Tower Bridge is amazing. I had the small room but since I was solo I had plenty of space. The Tower Hill tube station is a short walk and its on the circle abd district lines so getting around and getting back from the attractions are easy. The Circle line goes to Liverpoole St Station, so you can get catch the Standsted Express train to and from Standsted Airport. You can walk across the bridge to the to Southwark or head north to the City of London and Whitechapel.

By on Sep 9, 2023

Review comment responded on Sep 11, 2023

Thank you for your Kind feedback. We look forward in welcoming you back to our hotel. Kindest Regards, Soumya Nandi Guest Services Executive The Tower Hotel

4
Family

location

By on Aug 31, 2023

Review comment responded on Sep 1, 2023

Thank you for your feedback. We will discuss with the relevant heads to sought out the concerns highlighted. We look forward in welcoming you back to our hotel. Kindest Regards, Soumya Nandi Guest Services Executive The Tower Hotel

2
Family

Hotel rooms are in need of renovation. Our bathroom floor tiles were broken or missing. Furnishing are dated and worn out.

By on Aug 21, 2023

Review comment responded on Aug 21, 2023

Thank you Kindly for your feedback. We will discuss with the relevant heads to sought out the concerns highlighted.We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

5
Everyone

Highly recommend!

By , from Egg Harbor Township on Jul 31, 2023

Review comment responded on Jul 31, 2023

Thank you Kindly for your feedback. We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

5
Everyone

By on Jul 26, 2023

Review comment responded on Aug 15, 2023

Thank you Kindly for your feedback. We will discuss with the relevant heads to sought out the concerns highlighted.We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

5
Family with small children

Beautiful and spacious!

By on Jul 24, 2023

Review comment responded on Jul 24, 2023

Thank you Kindly for your feedback. We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

4
Family

Bridge view is nice, breakfast has so much options. Lift doesn’t work well, takes longer than it should to close the door. Asked for water twice, no one took care of it.

By on Jul 23, 2023

Review comment responded on Jul 23, 2023

Thank you Kindly for your feedback.We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

2
Family Family with small children

Dirty bathroom. Odor in room. Load. Air conditioner did r work. Shower oscillated temperature. Sink dripped.

By on Jul 22, 2023

Review comment responded on Jul 23, 2023

Thank you Kindly for your feedback. We will discuss with the relevant heads to sought out the concerns highlighted.We look forward in welcoming you back to our hotel.Kindest Regards,Fabrizio GiacovazziGuest Services Executive

5
Everyone

Beautiful hotel

By on Jul 16, 2023

Review comment responded on Jul 17, 2023

Thank you Kindly for your feedback. We will work on the imperfections picked from our guests. In doing so shall improve our relationship moving forward. We look forward in welcoming you back to our hotel. Kindest Regards, Soumya Nandi Guest Services Executive The Tower Hotel

3
Family

Old small rooms. Hot water carafe didn’t work so there was no coffee or tea in room.. Shower had intermittent hot water

By on Jul 7, 2023

Review comment responded on Jul 7, 2023

Thank you Kindly for your feedback. We will work on the imperfections picked from our guests. In doing so shall improve our relationship moving forward. We look forward in welcoming you back to our hotel. Kindest Regards, Soumya Nandi Guest Services Executive The Tower Hotel

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