See all properties

Novotel London ExCeL

4.0 star property
Eco-certified hotel with a fitness center connected to the convention center in London

Choose dates to view prices

Photo gallery for Novotel London ExCeL

Miscellaneous
Bar (on property)
Exterior
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
  • ExCeL Exhibition Centre
    ‪3 min walk‬
  • IFS Cloud Royal Docks Station
    ‪5 min walk‬
  • O2 Arena
    ‪9 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Executive)

Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Executive)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Indoor pool, sun loungers

Village Hotel Maidstone

Maidstone
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,005 reviews
The price is $89
$74 nightly
$89 total
Total includes taxes and fees
Jun 1 - Jun 2
Village Hotel Maidstone

About the neighborhood

London

Located in Docklands, Novotel London ExCeL is within a 5-minute walk of popular attractions such as ExCeL Exhibition Centre and Royal Victoria Bridge. This 257-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym. Centrally located in London, the hotel is connected to the convention center and also a short walk from IFS Cloud Royal Docks Station and The Crystal.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • Royal Victoria Bridge - 4 min walk - 0.3 miles
  • IFS Cloud Royal Docks Station - 5 min walk - 0.3 miles
  • O2 Arena - 9 min drive - 4.0 miles
  • Westfield Stratford City - 9 min drive - 3.8 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬2 min walk
  • ‪Nakhon Thai - ‬8 min walk

About this property

Novotel London ExCeL

Eco-certified hotel with a fitness center connected to the convention center in London
Guests staying at Novotel London ExCeL enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for GBP 25 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Front of property

DoubleTree by Hilton Hotel London ExCel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,007 reviews
$93 nightly
The price is $112
Jun 1 - Jun 2
Total includes taxes and fees
DoubleTree by Hilton Hotel London ExCel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18.10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Upper Deck

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,532 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Is free cancellation available at Novotel London ExCeL?

Novotel London ExCeL provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London ExCeL?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on Jun 12, 2025 start from $150.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel London ExCeL?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre and Royal Victoria Bridge, and within a short walk of IFS Cloud Royal Docks Station. You'll also find O2 Arena and Tower of London within a short drive.

Will I be able to park at Novotel London ExCeL?

Yes, parking is offered for GBP 25 per night with in/out privileges. Accessible parking is also available for guests.

Does Novotel London ExCeL feature a casino on the premises?

No, Novotel London ExCeL doesn't have a casino.

Will I find an indoor pool at Novotel London ExCeL?

No, there is no indoor pool at this hotel.

Is Novotel London ExCeL good for couples?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a minibar along with a bar.

Are there hot tubs at Novotel London ExCeL?

No, but this hotel does have a steam room.

Does Novotel London ExCeL have a restaurant with a breakfast menu?

Yes, Novotel London ExCeL serves buffet breakfast for a surcharge each morning at Upper Deck.

Does Novotel London ExCeL allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London ExCeL for a fee of GBP 15 per pet, per night.

Does Novotel London ExCeL have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Novotel London ExCeL?

The closest major airport to Novotel London ExCeL is London City Airport (LCY), which is 2.3 mi away (6 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.5 mi away.

Are there rooms with balconies that I can book at Novotel London ExCeL?

No, there aren't any guestrooms with balconies at Novotel London ExCeL.

Novotel London ExCeL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and room.
Stayed 1 night in Feb 2025

6/10 Okay

Glen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, this is an OK hotel. Pretty much what you would expect for a typical Novotel. Depending on the time of year (and potential events happening at the Excel), I have found room rates between £100 & £300. The issue for me is the lack of proper air conditioning. The controls in the bedrooms have little affect on the temperature (summer or winter). The result is an extremely hot & stuffy room, with a small window that only opens a small amount. I have stayed several times and always reported the issue, but it hasn't changed. As a result, our company will now be using an alternative hotel for future stays.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Gavin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, superb location, great bar

Our first choice when visiting London. A great hotel with a fabulous terrace for a coffee or a cocktail, soaking up the sun. Easy access to the city and great to pop over to the O2 on the cable car for dinner. Lovely meal in the restaurant one night with attentive service from Klea.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family

Great base, Terrible Beds

Overall was a good base for what we were in London for. Right by the venue. However the beds were tremendously hard. Was like sleeping on a log.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Average at best

Run down bedroom. Mouldy shower. Toilet in a tiny separate room from the bathroom. Too small and claustrophobic. Fridge light (with glass front) kept coming on in the night so i had to unplug it. Breakfast hidiously expensive for average food.
Stayed 1 night in Jan 2025

6/10 Okay

Zhang

Traveled with family
Liked: Cleanliness, staff & service, amenities
there is an airport near this hotel. you can hear the engine sound around 7ish in the morning. that's definitely something to consider for light sleepers
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Larissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for ExCel events!

This hotel is so close to ExCel! So very convenient. The breakfast buffet is very good too. One thing that could be improved is the outlet situation--it was very difficult and inconvenient to charge devices.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall satisfied, the staff managed to surprise us with a free drink and a gift in the room as it was my Birthday weekend. The only issue was smell in the actual toilet.
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly, the room was lovely, the location was easy to get to on the Elizabeth line and it’s just a 2 minute walk to the London Excel centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was far too hot and air con doesnt work
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, amenities
The aircon wasn’t working in our room and it was very hot. Although the room was clean, it was definitely tired. Lots of areas of damaged paint, damage to some of the bathroom fittings (didn’t affect use but didn’t look great). Pillows had seem better days and sofa bed cushions were stained. However the staff were very friendly and the hotel location is excellent for the excel.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location

Always a good stay/ location for the horse show. Breakfast good choice but need more drinks machines or separate hot water for tea as 2 machines not enough for volume of customers. Reception toilets always smell stale though so please consider an air freshener with regular bursts !!
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms great, spacious and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Seaham

Stayed 1 night in Nov 2024

10/10 Excellent

Veronika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was soo nice on the 9th floor
Stayed 1 night in Dec 2024

8/10 Good

Glen

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gemma

Business traveler
Stayed 1 night in Oct 2024

Hotels

Pembridge Palace Hotel
The May Fair, A Radisson Collection Hotel, Mayfair London
Radisson Blu Hotel, London Mercer Street
Novotel London Wembley
ME London
St. Ermins Hotel, Autograph Collection
The Marble Arch Hotel, by Thistle
The Grand at Trafalgar Square
Sofitel London Heathrow
JW Marriott Grosvenor House London
The Cavendish London
Stylotel
St Martins Lane London
The London EDITION
Camden Enterprise Hotel & Pub
Mercure London Hyde Park Hotel
Club Quarters Hotel, Trafalgar Square
Park Plaza London Westminster Bridge
Corus Hyde Park Hotel
Lancaster Gate Hotel
Hilton London Canary Wharf
Studio Flat in Central London Zone 1 Paddington / Lancaster gate Bright cozy
The Standard London
Fraser Suites Queens Gate
The Clermont London, Charing Cross
Merit Kensington Hotel
The Resident Victoria
President Hotel
The Marylebone Hotel
The Tower Hotel, by Thistle