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Pembridge Palace Hotel

3.0 out of 5.0

Recent guest reviews

Nice hotel. Close to transportation. Great staff. Best cost value!!!!!

The hotel is situated in a residential area. There are 3 pubs between the hotel and the Bayswater tube, which is about a 5 minute walk away. Plenty of shops and restaurants are nearby. Busy area. The hotel was basic and could use some refurbishing. For example, the carpet was quite worn. Nevertheless, the staff did keep things clean. I had the single room and was disappointed. Not with the small size, I was expecting that, but with the old style television. A tiny screen, and something out of the 1980's. I like a decent tv to watch after a long day of sightseeing, and I didn't get one. Lastly, the breakfast was basic. Hardboiled eggs, cereal, toast, and a few other items. It would have been better to offer some kind of meat like bacon or sausage. But the breakfast did get me through to lunch, but that is all that can be said in favor of it. I did not have a bad stay at the hotel, but I also didn't have a great stay there either. Just basic. Oh, free wi-fi in the lobby only.

Had a good stay. My room was barely bigger than the bed, but I was mostly only using it to sleep, so it was perfectly fine for my needs. This is definitely not a place to stay if you care about luxuries. The bathroom was about the size of an airplane bathroom and the shower was barely big enough to turn around in. But it was clean and the staff was friendly and there's a nice little back porch area. My only real gripe was that the wifi did not extend to my room. It only worked in the lobby and the porch area. In my room I had to use my cellular data.

Actually nothing is low cost in London - but clean sheets and solid breakfast offering within 10 minute walk of Paddington station and near enough by the Thames, etc... to make it quite convenient for a London day trip. ... or for those gifted with a 21 hour layover between flights. Wifi only in the lobby. Mattresses well broken in. TV didn't work, but then I was only curious to see if the British news is as tacky as the US. The bath was private but down the hall - at least on the same floor. Don't think palace. Think adequate for the commoner.

Our very basic needs were met here, which in our case was simply a place to sleep. The price was good for the London area, especially since it included breakfast. Beyond that, I would not recommend. The room was so small that two people would have difficulty standing side by side. Wifi is only available in the lobby, causing people to crowd there in the evenings. Front desk staff was not helpful with even the most basic inquiry. We were also disappointed when some of our souvenirs went missing from our locked room the desk staff was unconcerned.

First of all the room had a terrible "fresh roach spray" scent, the bathroom that was super tiny, filthy with dirty towels with hair on them. The worst part was that the desk person tells you that they need your credit card as a hold and I came to discover that I had not even entered the room and they already stole money from the credit card that they were supposed to be "holding" I reported these thieves immediately and I will report them to other authorities that deal with fraud. The people running this so called hotel are "slum lords" The place is super run down and what is advertised is all lies. They should do a better job and check out these Roach hotels before putting them on their web site. This place is full of greedy thieves charging people's credit cards the second they check in with some "fake names".

Room was a bit musty worse for the wear, but for the price it's about what I expected. Another downside is that the price also made it attractive to a busload of students, so if you're travelling close to spring break, be forewarned. If staying connected is important, don't bother with the Wi-fi. It was a few pounds extra with a poor signal that wasn't worth it. Better off going to one of the several places in the neighborhood with free wi-fi (most of the pubs & coffee houses.

Not only will I never stay at that hotel, neither will I ever use your site again for sending me to such an awful place. When I first came I had to wait 20 minutes for someone to come to reception. I almost wet my pants, I had come a long way & was very hot & tired. Secondly they charge SEVEN POUNDS a night for wifi, and then half the time it doesn't work. But they refuse to give you a refund. It is also very noisy & there are never enough people at the desk. With so many other hotels in the neighborhood, I don't see why you have anything to do with this one.

While the staff was friendly and very assisting, the room itself was rather small, practically the same of the bed itself (i had 2 beds in the room) which only left me the space to move between them. The more "annoying" problem was that i could hear all the noise from the rooms next to me and from the corridor. For a short stay, it's good mostly due to the location of the hotel which is very central.

the room that i got was not that good. only space for the bed. Not that I cared since i was touring most of the time. 5 min away from the metro station which is great. Breakfast is mostly cereal and juice, but hey its something. i would stay there again

The hotel was located in outskirts of city so traveling to and fro proved a hassle. It was comfortable enough for a 3 night stay at 70 pounds/night for 2 pax. Breakfast provided was decent, however, the breakfast room was often packed and crowded out. Unfortunate thing about my stay was that the hotel's washing machine was located right outside my room which was located at the basement. This proved a little nusiance when you wanted to sleep in in the morning. Other than that, it was decent enough a hotel for that price.

Have stayed there before several times. Rooms were always small which is as expected in a budget London Hotel. But this time the room's bath, which was private but NOT in the actual room, was ridiculously small-could barely get inside the very tiny shower! Not sure I'll go back after this trip is done. would have recommended it as a relatively inexpensive option before but not now.

Excellent location,close to super market, train station and places to eat.Morning shift, front desk need customer services manners, breakfast needs more details (plates with food spreads and no name to know what it was in there, atendands were inside kitchen talking, one pound for only 15 internet minutes, ( cafe nearby is 1 pound per hour)old televisons.

the rooms were very cramped but clean. The breakfast was adequate and the staff were superb. The eqquipment ie lights, door hangers and phones needed checking because frequently hooks fellmoff doors, lights very touchy and did not always work and phones needed to be checked as could not receive calls. A very average hotel in fairly good area just needs a little upgrade here and there. No bed bugs which is a plus and very pleasant helpful staff. Needs more front desk help with sign ins as they seemed to get backed up. I would stay here again.

This hotel was literally a minute walk away from the Colombes Metro station, which made it very convenient to get into Paris every day. At first glance, it might seem like nothing is too spectacular near the hotel, but there was a supermarket, several places to eat, a bank, and an internet bar all within a 5 minute walk. The staff didn't speak much English, but they were still very nice and helpful - even with my attempts at broken French sentences. The hotel room was very small, but it was enough to just rest for the night and head back into Paris each day. Very clean rooms, and a great internet connection was a plus!

centrally located, good breakfast everyday. beds can be made more comfortable. good for walking to Kensington palace, hyde park, marble arch,and oxford street.

Room was as described. Wish the continental breakfast would have been better.

I had a single room,with the bed on one floor, toilet on the next floor and the shower on a second floor. But that was ok! The room served its purpose and each night ihad a quiet comfortable sleep.

The room itself was fairly small and located in the basement. This, however, was not a problem owing to the fact you're currently in London! Who wants to stay in their rooms anyway! Regardless of the room's size, the hotel provided a very central location that proved very easy to navigate. To the left of the hotel, one will find several shops and eateries to grab a quick bite on the go or to do a little shopping. For me, the most convenient shop was T-Mobile where I picked up a SIM card and had internet for less than 8 pound. The tub entrance was rather difficult to find which caused me to have to use cabs. The cabs, as one well knows, are extremely expensive so use at your own risk. The hotel provides very ideal location for touring all of the art and architecture in Westminster. Buckingham palace was easily within walking distance and so was Hyde's park. Overall, the hotel's accommodations were ideal for a traveler without children. Another interesting detail that may or may not prove helpful, several local Indian places deliver despite what the hotel desk says.

They put us in a basement room and then put teenagers all around us who proceeded to party all night. We got zero sleep with all their noise. When I asked for another room, they said they were "full." They agreed to keep our luggage before check-in, and after check-out and the "storage area" turned out to be in the lobby next to the front desk, completely unsecured. Every time we asked them for directions anywhere, no one knew, as if they were not from the area. The first front desk clerk was on her cell phone talking about "last night" when we were checking in. In summary, this place did not live up to its name at all.

55 Princes Square London England

Hotel highlights

  • Close to Royal Albert Hall and Kensington Palace
  • Free continental breakfast
  • Free WiFi in public areas
  • Concierge services

Located in Bayswater, Pembridge Palace Hotel is within a mile (2 km) of popular sights such as Royal Albert Hall and Kensington Palace. This 120 -room, 3-star hotel welcomes guests with conveniences like free breakfast, concierge services, and limo/town car service. Located centrally in London, it's also close to Buckingham Palace and London Zoo.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM.


Rooms

TVs come with satellite channels. Hair dryers are also standard.


Property features

Guests staying at Pembridge Palace Hotel enjoy free WiFi in public areas, express check-in, and a garden. For transportation, you can make use of an airport shuttle for a fee (available 24 hours), as well as limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. This smoke-free hotel also has a TV in a common area.

Room options

Standard Single Room, Ensuite

Twin 1 | Sleeps 1

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Standard Triple Room

Full 1 | Twin 1 | Sleeps 3

Basic Single Room, Private Bathroom Outside the Room

Twin 1 | Sleeps 1

Guest reviews for Pembridge Palace Hotel

Everyone (2) Business (2) Couples (4) Students (1) Family (3) Other (11) Friends (3)
5

nice hotel. close to transportation. great staff.

Everyone

Nice hotel. Close to transportation. Great staff. Best cost value!!!!!

By on Mar 23, 2017

3

close to bayswater tube and restaurants.

Everyone

The hotel is situated in a residential area. There are 3 pubs between the hotel and the Bayswater tube, which is about a 5 minute walk away. Plenty of shops and restaurants are nearby. Busy area. The hotel was basic and could use some refurbishing. For example, the carpet was quite worn. Nevertheless, the staff did keep things clean. I had the single room and was disappointed. Not with the small size, I was expecting that, but with the old style television. A tiny screen, and something out of the 1980's. I like a decent tv to watch after a long day of sightseeing, and I didn't get one. Lastly, the breakfast was basic. Hardboiled eggs, cereal, toast, and a few other items. It would have been better to offer some kind of meat like bacon or sausage. But the breakfast did get me through to lunch, but that is all that can be said in favor of it. I did not have a bad stay at the hotel, but I also didn't have a great stay there either. Just basic. Oh, free wi-fi in the lobby only.

By , from Trenton, Michigan on Nov 20, 2016

3

cheap and clean. great for people on a budget.

Students

Had a good stay. My room was barely bigger than the bed, but I was mostly only using it to sleep, so it was perfectly fine for my needs. This is definitely not a place to stay if you care about luxuries. The bathroom was about the size of an airplane bathroom and the shower was barely big enough to turn around in. But it was clean and the staff was friendly and there's a nice little back porch area. My only real gripe was that the wifi did not extend to my room. It only worked in the lobby and the porch area. In my room I had to use my cellular data.

By on Sep 4, 2016

2

handy to paddington station and low cost

Singles

Actually nothing is low cost in London - but clean sheets and solid breakfast offering within 10 minute walk of Paddington station and near enough by the Thames, etc... to make it quite convenient for a London day trip. ... or for those gifted with a 21 hour layover between flights. Wifi only in the lobby. Mattresses well broken in. TV didn't work, but then I was only curious to see if the British news is as tacky as the US. The bath was private but down the hall - at least on the same floor. Don't think palace. Think adequate for the commoner.

By on Nov 9, 2015

2

cautiously adequate

GetawayWithFriends

Our very basic needs were met here, which in our case was simply a place to sleep. The price was good for the London area, especially since it included breakfast. Beyond that, I would not recommend. The room was so small that two people would have difficulty standing side by side. Wifi is only available in the lobby, causing people to crowd there in the evenings. Front desk staff was not helpful with even the most basic inquiry. We were also disappointed when some of our souvenirs went missing from our locked room the desk staff was unconcerned.

By on Jun 13, 2015

1

do not stay here, you will regret! they are thieves!!!

Singles

First of all the room had a terrible "fresh roach spray" scent, the bathroom that was super tiny, filthy with dirty towels with hair on them. The worst part was that the desk person tells you that they need your credit card as a hold and I came to discover that I had not even entered the room and they already stole money from the credit card that they were supposed to be "holding" I reported these thieves immediately and I will report them to other authorities that deal with fraud. The people running this so called hotel are "slum lords" The place is super run down and what is advertised is all lies. They should do a better job and check out these Roach hotels before putting them on their web site. This place is full of greedy thieves charging people's credit cards the second they check in with some "fake names".

By on May 31, 2014

2

ok if you just need a place to sleep

Singles

Room was a bit musty worse for the wear, but for the price it's about what I expected. Another downside is that the price also made it attractive to a busload of students, so if you're travelling close to spring break, be forewarned. If staying connected is important, don't bother with the Wi-fi. It was a few pounds extra with a poor signal that wasn't worth it. Better off going to one of the several places in the neighborhood with free wi-fi (most of the pubs & coffee houses.

By on Mar 23, 2014

2

never go there again

Singles

Not only will I never stay at that hotel, neither will I ever use your site again for sending me to such an awful place. When I first came I had to wait 20 minutes for someone to come to reception. I almost wet my pants, I had come a long way & was very hot & tired. Secondly they charge SEVEN POUNDS a night for wifi, and then half the time it doesn't work. But they refuse to give you a refund. It is also very noisy & there are never enough people at the desk. With so many other hotels in the neighborhood, I don't see why you have anything to do with this one.

By on Jun 25, 2013

3

good for a short stay

BusinessTravelers

While the staff was friendly and very assisting, the room itself was rather small, practically the same of the bed itself (i had 2 beds in the room) which only left me the space to move between them. The more "annoying" problem was that i could hear all the noise from the rooms next to me and from the corridor. For a short stay, it's good mostly due to the location of the hotel which is very central.

By on Mar 7, 2013

3

cheap if you dont want to stay in a hostel

Singles

the room that i got was not that good. only space for the bed. Not that I cared since i was touring most of the time. 5 min away from the metro station which is great. Breakfast is mostly cereal and juice, but hey its something. i would stay there again

By on Feb 22, 2013