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Recent guest reviews

It was great for an early morning flight. Comfortable room and easy to access to/from the terminal.

Nice and professional staff,,,,i was particularly impressed with reception fromAarty

I had an early connecting flight in the morning, so I could walk to check in, which was worth the price!

Great service

Easy access to Terminal 5. Clean, quiet, safe. Excellent shower. Very kind staff. Upscale "on-terminal" hotel provides exactly what it is meant for.

Very convenient location. Modern, spacious, very clean room.

Closeness to Terminal 5 -- TV did not work well -- no safety rails in the shower!!

The spot was open only for another 40 minutes and they wanted to charge me 30 pounds

I loved everything in that hotel, staff where everywhere, courtois and very clean place with great restaurants

We always enjoy staying at this hotel everybody is very nice and cordial with us. We tried Tea 5 this time the food was great and our server, Sylvia was very helpful and pleasant to talk with. She is an asset to your hotel.

it was close to Terminal 5, very convenient. We were not pleased when someone tired to enter our room at 7:00 in the morning, good thing the latch was in place. It was not housekeeping!!!

comfortable beds; no seats for two persons in double rooms; spa facilities difficult to book after arrival, as empty time slots few; has wheel chairs for seniors with walking disabilities; easy walking access to T5 at LHR;great breakfast buffet;discount if booked using on line discounters; can pay local GBP currency on arrival if booking from overseas.

Terminal 5 West Drayton England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Heathrow Villages, Sofitel London Heathrow is 6.2 mi (10 km) from Stockley Park and 7.6 mi (12.2 km) from London Motor Museum. This 605-room, 5-star hotel has 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at Vivre, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with English breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.


Property features

Guests of Sofitel London Heathrow enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is GBP 20 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Luxury Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for Sofitel London Heathrow

Everyone (12) Couples (2) Family (6)
5
Family

It was great for an early morning flight. Comfortable room and easy to access to/from the terminal.

By , from Weatherford on Jun 8, 2022

Review comment responded on Jun 9, 2022

Dear Stephani, Thanks for your review, we are pleased you had a lovely stay. The hotel is very popular and ideal for a comfortable night before an early flight. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5
Partner Couples

Nice and professional staff,,,,i was particularly impressed with reception fromAarty

By on May 27, 2022

Review comment responded on Jun 11, 2022

Dear Hardy, Dear Barry, Thanks for your review, we are pleased you enjoyed your stay. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5
Everyone

I had an early connecting flight in the morning, so I could walk to check in, which was worth the price!

By on May 23, 2022

Review comment responded on Jun 10, 2022

Dear Michael, Thanks for your review, we are pleased you enjoyed your recent stay. The hotel is ideal to rest and unwind before a flight. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5
Family

Great service

By on May 22, 2022

Review comment responded on Jun 10, 2022

Dear Frank, Thanks for your review, we are pleased you enjoyed your stay and service. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5
Business Business

Easy access to Terminal 5. Clean, quiet, safe. Excellent shower. Very kind staff. Upscale "on-terminal" hotel provides exactly what it is meant for.

By on May 20, 2022

Review comment responded on Jun 11, 2022

Dear Clay, Thanks for your review, we are pleased you enjoyed your stay. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5
Everyone

Very convenient location. Modern, spacious, very clean room.

By , from Austin on Dec 21, 2021

5
Everyone

By on Dec 1, 2021

5
Family

Closeness to Terminal 5 -- TV did not work well -- no safety rails in the shower!!

By on Mar 1, 2020

Review comment responded on Mar 1, 2020

Dear Guest, We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Guest Relations Team

4
Business Business

The spot was open only for another 40 minutes and they wanted to charge me 30 pounds

By on Feb 25, 2020

Review comment responded on Mar 5, 2020

Dear guest , Thank you very much for your review . If you could give us more details I would be happy to investigate your concern. Thank you

4
Everyone

By on Jan 20, 2020

Review comment responded on Jan 22, 2020

Dear Guest, We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Guest Relations Team

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