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Sofitel London Heathrow

5.0 out of 5.0

Recent guest reviews

It was a luxury to be cared for so well by the lovely staff here. The room was spacious and quiet. The food was more sumptuous than I imagined it would be in a hotel connected to an airport. I relaxed in my little Sofitel cocoon until leaving from heathrow airport for the u.s. Marvelously peaceful.

Super convenient for Heathrow terminals. i usually stay here the night before i fly out

Excellent. convenient to terminal 5. Would recommend.

The hotel - and area around, apparently, suffered a power outage. We arrived to find the place in semi darkness, no lifts, no escalators, no bar, no restaurant and, crucially, no check in. It took two hours for the power to return but then an huge amount of time to get checked in, not only because of the large back up of guests - maybe more than 100 - but because the computer system would not reboot and then kept falling over. We had been travelling most of the day and our airline had left our bags behind. That's not the hotel's fault but they added to our frustration. I hope the Sofitel learns from the exerience and installs battery back up for the computers or buys a generator to keep essential services running.

Very convenient. Stored my luggage for week while I was traveling at no extra charge.

Very helpful staff, super clean and quiet. Food is excellent and the proximity to the airport is so convenient

Always good to get a nice quiet room ad sleep between long flights.

Perfect location for traveling in and out of term 5. Nice comfortable hotel. Check in was very slow with a long line. Rooms are very comfy

The best if you have a long layover. cant get better than a 5 minute walk to the terminal 5.

Great location. Easy check in. Rooms are nice. Comfy beds. Staff are a little slow to respond to requests. I kept getting calls every morning at 0830?

Super room; great room service albeit a bit pricey

Claimed that they didn't have the room booked but could "upgrade" me. Was a room that had been smoked in. L"lost" transportation booking, got to airport 30 minutes late. Staff were useless, facility is nice.

Late check in, little slow in line. location is great.

Chose hotel because closest to airport. An easy, very short walk from the hotel lobby to the terminal.

Very nice hotel. Check in very quick and friendly. Room nice and clean, very nice bed, my wife is usually very picky and she slept like a baby. Being that this is a 5 star hotel I would rate it 8/10, only because the bathroom has been slightly worn. Ate our breakfast and supper there. Breakfast has a very nice selection, dinner/supper menu is nice too. All in all though it is a very nice hotel, and we had a nice stay.

Excellent except for the shower. It was the worst we have experienced in a hotel.

This hotel is right at terminal 5 which is perfect if you need to stay overnight before or after landing at Heathrow. The room was large and the bed very comfortable. It made the end of a long haul flight so much easier than staying outside the airport.quite a lot more expensive than staying elsewhere, but so worth it.

Received a spacious upgraded room; very quiet. I find the Sofitel beds very comfortable, and this hotel is no different. Recived free premium wifi as a VIP benefit as well as a nice plate of French chocolates. On a prior stay it was tasty Parisian macaroons. The bar is fun. I enjoy dining in he more casual Virve international restaurant. On prior stays I have kept to the very well prepared Indian curries. This time I tried the lamb tangible. Breakfast buffet is decent, but not extraordinary. The differential for the full breakfast vs the continental breakfast though is worth it, just £2.00 At Heathrow. I doubt I would stay anywhere else.

Room options

Luxury Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 3

Classic Room, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for Sofitel London Heathrow

Everyone (17) Business (28) Couples (50) Family (24) Other (15) Friends (3)
5

quiet, convenient, luxurious

Everyone

It was a luxury to be cared for so well by the lovely staff here. The room was spacious and quiet. The food was more sumptuous than I imagined it would be in a hotel connected to an airport. I relaxed in my little Sofitel cocoon until leaving from heathrow airport for the u.s. Marvelously peaceful.

By , from duluth, mn, usa on Sep 17, 2017

4

overnight heathrow

Everyone

Super convenient for Heathrow terminals. i usually stay here the night before i fly out

By on Jul 23, 2017

5
Everyone

Excellent. convenient to terminal 5. Would recommend.

By on Jun 25, 2017

3

problems happen - but...

BusinessTravelers

The hotel - and area around, apparently, suffered a power outage. We arrived to find the place in semi darkness, no lifts, no escalators, no bar, no restaurant and, crucially, no check in. It took two hours for the power to return but then an huge amount of time to get checked in, not only because of the large back up of guests - maybe more than 100 - but because the computer system would not reboot and then kept falling over. We had been travelling most of the day and our airline had left our bags behind. That's not the hotel's fault but they added to our frustration. I hope the Sofitel learns from the exerience and installs battery back up for the computers or buys a generator to keep essential services running.

By on May 31, 2017

5

terrific hotel

Everyone

Very convenient. Stored my luggage for week while I was traveling at no extra charge.

By on May 5, 2017

5

very nice and super convenient to the airport

Everyone

Very helpful staff, super clean and quiet. Food is excellent and the proximity to the airport is so convenient

By on Mar 28, 2017

5
Everyone

Always good to get a nice quiet room ad sleep between long flights.

By on Mar 25, 2017

4

heathrow hotel

Everyone

Perfect location for traveling in and out of term 5. Nice comfortable hotel. Check in was very slow with a long line. Rooms are very comfy

By on Jan 6, 2017

5

great!

Everyone

The best if you have a long layover. cant get better than a 5 minute walk to the terminal 5.

By , from San Francisco on Dec 31, 2016

4

sofitel heathrow

Everyone

Great location. Easy check in. Rooms are nice. Comfy beds. Staff are a little slow to respond to requests. I kept getting calls every morning at 0830?

By on Nov 13, 2016