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Sofitel London Heathrow

5.0 out of 5.0

Sofitel London Heathrow

5.0 out of 5.0

Recent guest reviews

Super convenient at Heathrow....loved it. A new kind of travel for me. Especially the British Airways check in and bag drop, right in the hotel lobby.

Location, cleanliness, efficiency Did not like restaurant food for the prices we paid. Food was lackluster for the cost.

Nice hotel. Incredibly convenient for travel. Breakfast buffet could use a little help, eggs are cold and staff can be inattentive. Otherwise, good experience.

My stay was wonderful! The staff was very helpful.

Unexpectedly top knotch airport hotel with wonderful rooms, excellent service and very good restaurants, all within 5 minutes of terminal 5.

convenient for transit travelers, clean, friendly,

Very nice having the hotel next to the terminal we were traveling through. Restaurant could have stayed open longer but we managed with the pub.

Fine hotel within walking distance from Terminal 5 at Heathrow. Perfect for an overnight stay while awaiting a connecting flight. Unfortunately, the front desk forgot to make note of my wake up call request.

hotel in terminal 5. A 5 min walk to BA check in. Will stay there again

Great location, can walk straight into terminal. Decent room, good restaurants etc. Housekeeping needs work; in room coffee supplies empty and no toiletries/towels. Had to call for both

Nice hotel. Some of the carpeting a little worn. Not sure the price matches the accommodations but can't beat the convenience of being attached to T5

The polite demeanor of the staff was wonderful.( Less so in the spa where I had a manicure). Not one of the hotel staff replied to my "thank you" with the dreaded "no problem". They always said "You're welcome." or "It is my pleasure".

Located at T5. A covered short walk. Check in and check handled expeditiously. Concierge extremely helpful in providing us with luggage carts for our walk to airport.

superb in every way. very quiet ever though it is next to the terminal

It's an airport hotel, so we were nicely surprised that it completely soundproofed. Room and bathroom were spacious and comfortable. The whole hotel is very modern and beautiful.

Convenient location in the airport. The walk through is not marked clearly from the airport side so I paid to be driven when I could have walked.

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Health club

Located in Hillingdon, Sofitel London Heathrow is within a 15-minute drive of popular attractions such as Stockley Park and London Motor Museum. This 5-star hotel has 605 rooms and welcomes guests with 2 restaurants, a full-service spa, and a health club. It's connected to the airport in central West Drayton, and a short drive from Runnymede and Virginia Water.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can expect to find an LCD TV with digital channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests staying at Sofitel London Heathrow enjoy access to a full-service spa, a health club, and a sauna. If you drive, self parking is GBP 18.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Luxury Room

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 3

Luxury Room

King 1 | Sleeps 3

Classic Room

Queen 1 | Sleeps 3

Guest reviews for Sofitel London Heathrow

Everyone (54) Business (28) Couples (50) Family (25) Other (15) Friends (3)
4
Everyone

By on May 7, 2019

5
Business Business Travelers

Super convenient at Heathrow....loved it. A new kind of travel for me. Especially the British Airways check in and bag drop, right in the hotel lobby.

By on Apr 17, 2019

4
Families

Location, cleanliness, efficiency Did not like restaurant food for the prices we paid. Food was lackluster for the cost.

By on Apr 9, 2019

Review comment responded on May 1, 2019

Dear Guest, Thank you for taking your time to comments on your recent stay with us. We are delighted to read that you enjoyed your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear your experience with the restaurant did not meet your expectations; we strive to deliver a high level of service and do our utmost to provide a luxury experience to each guest. We hope you will not judge us solely on this experience and you will be inclined to stay with us again. Kindest regards, Raquel Nogueira Guest relations Manager

4
Everyone

Nice hotel. Incredibly convenient for travel. Breakfast buffet could use a little help, eggs are cold and staff can be inattentive. Otherwise, good experience.

By , from Wisconsin on Jan 13, 2019

2
Everyone

By on Dec 28, 2018

5
Everyone

My stay was wonderful! The staff was very helpful.

By on Dec 18, 2018

5
Everyone

Unexpectedly top knotch airport hotel with wonderful rooms, excellent service and very good restaurants, all within 5 minutes of terminal 5.

By on Dec 9, 2018

5
Everyone

convenient for transit travelers, clean, friendly,

By , from Austin on Nov 5, 2018

5
Everyone

Very nice having the hotel next to the terminal we were traveling through. Restaurant could have stayed open longer but we managed with the pub.

By on Oct 29, 2018

4
Everyone

Fine hotel within walking distance from Terminal 5 at Heathrow. Perfect for an overnight stay while awaiting a connecting flight. Unfortunately, the front desk forgot to make note of my wake up call request.

By , from Washington, DC on Oct 21, 2018