Skip to main content
Beginning of main content

Recent guest reviews

Nice room across from Buckingham Palace. Friendly staff. Great room rate. Multiple places to eat nearby (if it wasn't for Corona virus restrictions).

Aaron was an excellent manager on duty. He went to every length to accommodate our every request! Would recommend 10 out of 10 For the guest services!

The staff was wonderful ,very proffesional in every way. Would highly recommend.

Closet to transportation, shops, and landmarks. Excellent value!

Room And beddings are clean, Bed is comfy but the room is very small, no place for our luggages for 4 people. The shower water heater is too hot, it’s hard to adjust. The bathroom sink pressure is too strong. My clothes got wet a couple times without an alarm. The staff are so nice and helpful. There are snacks at 5-8pm in the lobby everyday which is so nice but no breakfast.

Good hotel, stuff was friendly. The big issue is that the hotel claims they provide WiFi connection, however, in order to connect, the guests are required to grant completely unacceptable permissions to the WiFi provider (Captini WiFi), including monitoring every web site I visit, and spamming with promotions and commercial offers.

Excellent hotel. Comfortable beds, quiet rooms, small fridge and microwave, filtered water, friendly staff. Our bathroom was an open concept where the shower was in a corner with no curtain or wall which was interesting but worked fine. Good central London location. No restaurant on site but plenty nearby and close to Victoria Underground and Train Station.

The staff were fantastic, very polite, friendly and helpful! We had a great stay. Thank you!

The position is perfect! Rooms are not spacious but not small either. Staff are friendly. Almost the best I can get with this price in London.

Friendly staff and very convienent location, rooms are modern and comfortable. Only negative was that the hallways upstairs are a bit dark especially with sectional doors closed so first night returning was a little disconcerting but got used to it.

Such a wonderful experience! The staff was amazing and the hotel is beautiful

Enjoyed our stay. Hotel was clean and staff was great.

This hotel is only for the very best travelers. I was welcomed with a glass of champagne. Boy did that make me happy! The Nadler offers top class service and I’ll book them whenever I’m in London.

Staff was very helpful - room was very nice. Close to restaurants and tourism spots

great staff at this hotel as they welcome you to their hotel. we didn't get to enjoy much the hotel as we only used it to sleep at night but all the comfort of a luxurious hotel is in place. Much bigger than the hotel we stayed in Paris for sure and much more beautiful. They will walk you to your room and show you everything at check in. Staff is superb. Walking distance to the buckingham palace and its only a 3 minute walk also to the Victoria train station and downtown.

Nicely located near buckingham palace. Clean rooms, great stay!

Extraordinary in all the ways that matter in a hotel

We had a wonderful stay at Nadler Victoria. We showed up early after a red-eye flight on no sleep, and they quickly cleaned up our room so we could go ahead and check in! The front desk staff was so helpful in providing us with a map and restaurant recommendations in the area. The location is perfect, near to so many neat restaurants and cute cafes and so easily accessible from Victoria station. Rooms are small but include everything you need with great decor and a nice bathroom. Would definitely return!

Room very small but adequate. Location excellent. Convenient to tube station. Quiet. Close to restaurants. Nice kitchenette. Free wifi. Overall a good experience.

10 Palace Place London England

Hotel highlights

  • Free WiFi in public areas
  • Concierge services
  • 24-hour front desk

Located in London City Centre within a 5-minute walk of Victoria Palace Theatre, The Resident Victoria is within a 15-minute stroll of Buckingham Palace. The 73 rooms at this 4-star hotel include kitchenettes, refrigerators, and microwaves.


Rooms

The 73 rooms feature kitchenettes with refrigerators and microwaves. 40-inch flat-screen TVs come with satellite channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, free local calls, and laptop-compatible safes are other standard amenities.


Property features

At The Resident Victoria, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets.

Room options

Superior Double Room (King bed)

1 King Bed | Sleeps 2

Small Double Room

1 Double Bed | Sleeps 2

Deluxe Double Room (King bed)

1 King Bed | Sleeps 4

Standard Double Room

1 Double Bed | Sleeps 2

Guest reviews for The Resident Victoria

Everyone (14) Couples (4) Family (2)
5
Everyone

Nice room across from Buckingham Palace. Friendly staff. Great room rate. Multiple places to eat nearby (if it wasn't for Corona virus restrictions).

By , from Sacramento, CA on Aug 29, 2020

Review comment responded on Sep 5, 2020

Dear Paul, We are so happy to hear you enjoyed your time with us! We hope to have the chance to welcome you back soon as our city reopens safely. All the best to you until then!

5
Everyone

Aaron was an excellent manager on duty. He went to every length to accommodate our every request! Would recommend 10 out of 10 For the guest services!

By on Mar 15, 2020

Review comment responded on Apr 7, 2020

Dear guest, thank you for the amazing review. Aaron will be thrilled to know that you were very pleased with the serviced he delivered. He is a great colleague that we really value and is always ready to help when a guest is in need. We hope to see you return in the near future for your next stay. Best wishes,

5
Family

The staff was wonderful ,very proffesional in every way. Would highly recommend.

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Good evening, Thank you very much for your positive feedback. My colleagues and I are very happy that you have mentioned the service you received and we look forward to welcoming you back. Enjoy the rest of the weekend.

5
Partner Couples

Closet to transportation, shops, and landmarks. Excellent value!

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Dear Sir/Madam, Thank you so much for your lovely comments about our hotel, which is indeed very well located in the heart of London. The multiple shops, a wide range of restaurants and the theaters with the most popular shows and musicals make Victoria the perfect place to enjoy any visit to London. If we can do anything else for you, please let us know. Kind regards, Silvia Reception Team

3
Everyone

Room And beddings are clean, Bed is comfy but the room is very small, no place for our luggages for 4 people. The shower water heater is too hot, it’s hard to adjust. The bathroom sink pressure is too strong. My clothes got wet a couple times without an alarm. The staff are so nice and helpful. There are snacks at 5-8pm in the lobby everyday which is so nice but no breakfast.

By on Nov 15, 2019

Review comment responded on Nov 18, 2019

Dear Joi, Thank you for providing us with valuable feedback on your recent stay with us. I am sorry that it was not perfect and that the room was not as large as your would have hoped. With London a lot of hotels are in older building can be a bit smaller. I hope you enjoyed the overall comfort and style of the room and I am pleased you found the bed comfortable. I am sorry to hear that you found the water too hot. This can be controlled on the tap to adjust the temperature to have it at any temperature that you would like.The pressure in the taps is also variable based on how much you open the tap. We do not have a breakfast area in the hotel however we have a local restaurant next door that we partner with that provides our guests with a great breakfast option. We also deliver breakfast to the rooms. Each evening we host our evening drinks for all our guests between 17:00 and 20:00 each day. I hope that you enjoyed them. Thank you for mentioning the team and how friendly and helpful they are. I do hope that in the future you decide to stay with us a again. Best wishes,

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Dear Guest, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to accommodate you in the future. Kind Regards, Reception Team Andrei

3
Family

Good hotel, stuff was friendly. The big issue is that the hotel claims they provide WiFi connection, however, in order to connect, the guests are required to grant completely unacceptable permissions to the WiFi provider (Captini WiFi), including monitoring every web site I visit, and spamming with promotions and commercial offers.

By on Jul 11, 2019

Review comment responded on Jul 24, 2019

Dear Anonymous Thank you for taking the time to provide feedback on your stay and on our WiFi. We are working to improve the signal throughout the hotel to ensure our WiFi is faster than ever for all our guests. I want to reassure you that as a reputable hotel company we strictly adhere to current legislation regarding access to public and guest WiFi and that all data collected is strictly used within the guidelines of the existing GDPR compliance. When our guests sign in to our WiFi they have the option to opt out of any Nadler Hotel marketing and therefore will not receive any promotional material or otherwise from us. Data that our guests use to connect to our WiFi is not shared or sold to any third parties. Our guests privacy is of the upmost importance to us and we want to reassure you that your browsing habits remain your own and that no one has access to see this and this is never monitored nor tracked. As mentioned we strictly adhere to current GDPR legislation and we strive to ensure that all our guests feel safe and secure while in our hotel and using our services. Regards Tyrone Cinnamon Hotel Manager

5
Partner Couples

Excellent hotel. Comfortable beds, quiet rooms, small fridge and microwave, filtered water, friendly staff. Our bathroom was an open concept where the shower was in a corner with no curtain or wall which was interesting but worked fine. Good central London location. No restaurant on site but plenty nearby and close to Victoria Underground and Train Station.

By on Apr 28, 2019

Review comment responded on May 3, 2019

Good afternoon, Thank you so much for your comments. We do really appreciate your feedback which is very important for us to know our guests experience. Please do not hesitate to contact us for a future stay in London. Kind regards, Silvia Reception Team

5
Partner Couples

The staff were fantastic, very polite, friendly and helpful! We had a great stay. Thank you!

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Thank you very much for your wonderful review. We are glad that you had enjoyed your stay with us. Kind Regards, Reception Team

5
Partner Couples

The position is perfect! Rooms are not spacious but not small either. Staff are friendly. Almost the best I can get with this price in London.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Good Evening, Thank you very much for your wonderful feedback. We are glad that you have enjoyed your stay with us. Indeed, the hotel is located near the Buckingham Palace, close to the main transportation routes. We hope to accommodate you again in the future. Kind Regards, Andrei Duty Manager 10 Palace Place, London, SW1E 5BW T: +44 (0)203 540 8800

url importing http://www.orbitz.com/London-Hotels-The-Resident-Victoria.h12084011-p2.Hotel-Reviews
There was an error importing /London-Hotels-The-Resident-Victoria.h12084011-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/London-Hotels-The-Resident-Victoria.h12084011-p2.Hotel-Reviews

Frequently asked questions