Superior Room
from $425
The May Fair
5.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 16 reviews
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Recent guest reviews
The hotel is clean and located in a very good place , a lot of walk by cafeterias and 5 star restaurants.
At check in the hotel staff advised that I would have to pay another £700 to secure a "family room" even though I expressly defined the need for two beds (as I traveled with my daughter) when I booked. The "family room" bathroom had a tiny sink and zero storage. The most disappointing on line booking ever.
Great Location, Very professional staff. Room somewhat on the small size consideriing price, although very nice decor. Main bar only served one beer, no draft. Resturant bar only served three, no draft either, however room service had at least ten to choose from.
really enjoyed our stay.We had to switch rooms a few times in the beginning,since our room was not to the liking of my wife.chic crowd added to the cool trendy atmosphere.Concierge was great.Great location,near very lively niightlife and clubs.We did see Katy Perry in the neighborhood,and that was cool.
Stayed for one night. Chosen for the location, which is very convenient. Service was excellent and the room was perfect. Would definitely stay again.
Hotel room was a good size and bed was very comfortable. This hotel is very comparable to 5 star hotels in the US. Hotel is located 1.5 blocks from the Underground that connects to 2 Lines (Picadilly and Jubilee) so it is very convenient to get around. Walking distance to shopping, restaurants, Hyde park, and Buckingham palace. We enjoyed a nice meal at Langdon's a block away. Across the street there is a grocery store to buy any necessities.
The location is great. But I heard so many "I'm sorry, but there's nothing we can do" until we finally got to check- into our room at 3:30 pm!!! Shower time is messy. The bathroom is extremely small, NO rugs on the floor, the shower spills all over the place. The shampoo destroys you hair. Make sure you take your own. Hairdryer so, so. It's pretty run down considering it went through renovation recently. If you're going to spend all day out in the street, it is ok.
A Hotel at this location can be much better. It needs to understand that location and a busy recepton is not the only ingredients of a good hotel. From non working / crowded lifts whihc were neither smooth nor clean to rooms in which you can hear the whole hotel talk and walk to towels in the bathrooms which are over used and over worked to a large room with dirt carpets to no proper working table / desk. there were a lot of issues whihc need working. The reception did not have computers running when i checked in so I had to provide them with all booking details.
When the quality of a hotel is so bad that it motivates one to write about it for the first time, you know you are dealing with a problem. I arrived off a trans Atlantic flight earlier than the allotted check-in times and was told no rooms were available. That is fair and understandable, but the promise to follow up with me when they did come available never materialized. Front desk attitude was aloof...and left me feeling like I was doing the hotel a favor by gracing them with my presence. Porters, when I did eventually get a room, took forever to deliver my bags. Rooms were tiny and expensive, probably a casualty of London, but furniture was cheap and the sense of luxury diluted by the poor quality. Televisions small too, entertainment selection dated. The hotel's strategy is modern chic with a minimalist style but ends up being modern disaster with a bad attitude.
Great Service.
the hotel is one block from green park metro station, on the picadilly line. we arrived at 11:30AM, after an overnight flight from the US. We got a room immediately. the bed was very comfortable, and the bathtub very big, and filled quickly. lots of hot water. we got a "bed and breakfast" rate--the breakfast was amazing. there were free computers in the business room
For European hotel rooms, these were very nice; however, they do not compare to a 5-star hotel in, for example, NYC, so don't expect the hotel to knock your socks off. The rooms are small, adequately equipped, but hardly luxurious. The staff is accommodating, but for the best service you must dress up. The area is quiet, yet just a block away from the bustle of Picadilly, Knightsbridge, Buckingham Palace, and a few blocks more to Trafalgar Square. Really great location for tourists! And if you like to shop, this is close to Bond Street, Oxford Street, Fortnam & Mason, the Burlington Arcade, Picadilly, Saville Row--you name it, it's close to the Mayfair. The food in the restaurant and bar was very, very good, including afternoon tea, but the staff seemed short-handed most of the time and could not handle the service when more than 1/2 full of diners. If you are able to get the breakfast buffet and afternoon tea included in the cost of your room, do it! It's a good deal. There is a Sainsbury (grocery store) just across the street where you can pick up snacks, sandwiches, beer and wine, etc. There is a tube stop (Green Park) conveniently located just around the corner. You can also hop on one of the bus tours at that location, which is handy. All in all, a good place to stay, although I would NOT recommend it for younger children (under 10). Our children were 12 and 16 and loved it.
We shopped Orbitz extensively, and we were very excietd about visiting The Mayfair. It is one of a handful 5 star hotels in London, and we were lucky to get such a great price from Orbitz. We saved close to half of what the normal cost of this hotel would be. We have stayed in 5 star hotels before as we are hotel snobby, but we are far from a 5 star lifestyle. We arrived around 10 am, about four hours before our check in time. We were exhausted after losing a night of sleep traveling from the East coast. So such a late check in time did not help. The front desk did everything they could to get us in room immediately, but essentially, by doing so they downgraded us to a smaller room. Unfortunately we just couldnt live with the smaller size so we asked to be moved, which they did. The second room was much larger, but overlooked the middle of the hotel. It is hard to explain, but that view was so bad that we (argh) asked to be moved again. Finally, [...] from the front desk, walked us to another two rooms before we found one to our liking. I was very impressed that someone took the time to walk us to different rooms until we were satisfied. We felt bad and I know it seems like we are extremely picky, but room size, bathrooms and views were so inconsistent that I felt like we had to see a variety. Its not like most US hotels that have cookie cutter rooms. I will say that the room we finally ended up with was a great size, with a nice view. All rooms were very nicely decorated and modern. The beds were the MOST comfortable I've ever slept in outside of my home. The Hotel itself is updated, clean, and modern. The area is one of the best in London. Two minute walk to the Green Park subway entrance, walking distance to many attractions like Picaddily Circus (think Times Square), and longer walks to Buckingham palace, Westminster Abbey, Big Ben, Parliament, etc. We even walked to the London Eye and Thames. Be prepared to do a lot of walking, although the London Underground (subway) is very convenient, once you get used to it.Breakfast was very good, with a nice selection. Many types of breakfasts are prepared for you upon request. There is a big selection of cold cuts, fruit, pastries, and cereals, although you do have to ask for the egg dishes to be prepared. The bar/lounge was nice but closes by 1am. You could then shuffle off to Amba lounge which is for hotel guests only, or to the Palm Casino. The Casino is small, but we wanted stroll through anyway, but did not have a great reception by the attendant at the counter and decided against it.There is a GREAT convenience store across the street called Sainburry's. You can buy prepared food, snacks, and most household items, as well as an ATM.The overall concierge service was very good, especially at night. We did have a disagreement on our last day with one of the concierges who wanted to set up a car service to take us to the airport for 65 GSP (over $100) but we decided against it as we were going to take the subway. As we walked outside, a taxi driver saw us with our bags and offered to drive us for 40 GSP. He said that the Concierges make deals with local car services and get kick backs from them. So for those of you on a budget, be aware.That brings me to my final point, the Mayfair is a ritzy hotel, catering to millionaires, especially rich middle eastern business people and to celebrities. There are often paparazzi outside, especially on the weekends. So please consider this when choosing this hotel. They are not used to nickel and diming customers. We did like our stay and would recommend the Mayfair to others who are looking for a hotel with an outstanding location, and service.
I loved it and would go back again and again and again. I am VERY picky when it comes to choosing a hotel but the May Fair did not alter my image. LOVED the hotel and located REAL close to fabulous eateries and shopping location, the tube, supermarket, tourist attractions. Couldnt have picked a better place.
We have stayed there in April, the service was much improved this time. Everything worked, TV, the phone and the shower.
if you stay here, be sure to request a room in the front of the hotel. Our room was on the backside of the building and therefore got the 5:30 a.m. wake-up call from the garbage truck that emptied the dumpsters right beneath our windows. This happened every morning including Sunday!
Hotel highlights
- Walking distance to Buckingham Palace and Piccadilly Circus
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
The May Fair places you in London City Centre, within a leisurely stroll of popular sights such as Buckingham Palace and Piccadilly Circus. This 404-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant. It's in central London and also a short walk from London Palladium Theatre and St. James Park.
Dining
This hotel serves as home to a cocktail bar, along with a fine-dining restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.
Rooms
All of The May Fair's 404 soundproofed rooms provide minibars, laptop-compatible safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. In-room massages are available, and rooms also include ironing boards.
Property features
A local mainstay since 1927, The May Fair offers a full-service spa, a casino, and a 24-hour fitness center. Parking is available for GBP 30 per night (GBP 55 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.
Guest reviews for The May Fair
mayfair escape
Singles
The hotel is clean and located in a very good place , a lot of walk by cafeterias and 5 star restaurants.
bait and switch
Families
At check in the hotel staff advised that I would have to pay another £700 to secure a "family room" even though I expressly defined the need for two beds (as I traveled with my daughter) when I booked. The "family room" bathroom had a tiny sink and zero storage. The most disappointing on line booking ever.
olympic experience
Couples
Great Location, Very professional staff. Room somewhat on the small size consideriing price, although very nice decor. Main bar only served one beer, no draft. Resturant bar only served three, no draft either, however room service had at least ten to choose from.
romantic getaway
Couples
really enjoyed our stay.We had to switch rooms a few times in the beginning,since our room was not to the liking of my wife.chic crowd added to the cool trendy atmosphere.Concierge was great.Great location,near very lively niightlife and clubs.We did see Katy Perry in the neighborhood,and that was cool.
terrific stay
BusinessTravelers
Stayed for one night. Chosen for the location, which is very convenient. Service was excellent and the room was perfect. Would definitely stay again.
great hotel in a great location
Couples
Hotel room was a good size and bed was very comfortable. This hotel is very comparable to 5 star hotels in the US. Hotel is located 1.5 blocks from the Underground that connects to 2 Lines (Picadilly and Jubilee) so it is very convenient to get around. Walking distance to shopping, restaurants, Hyde park, and Buckingham palace. We enjoyed a nice meal at Langdon's a block away. Across the street there is a grocery store to buy any necessities.
i'm sorry, there's nothing we can do.
Families
The location is great. But I heard so many "I'm sorry, but there's nothing we can do" until we finally got to check- into our room at 3:30 pm!!! Shower time is messy. The bathroom is extremely small, NO rugs on the floor, the shower spills all over the place. The shampoo destroys you hair. Make sure you take your own. Hairdryer so, so. It's pretty run down considering it went through renovation recently. If you're going to spend all day out in the street, it is ok.
not value for money!
BusinessTravelers
A Hotel at this location can be much better. It needs to understand that location and a busy recepton is not the only ingredients of a good hotel. From non working / crowded lifts whihc were neither smooth nor clean to rooms in which you can hear the whole hotel talk and walk to towels in the bathrooms which are over used and over worked to a large room with dirt carpets to no proper working table / desk. there were a lot of issues whihc need working. The reception did not have computers running when i checked in so I had to provide them with all booking details.
this is one to avoid
Families
When the quality of a hotel is so bad that it motivates one to write about it for the first time, you know you are dealing with a problem. I arrived off a trans Atlantic flight earlier than the allotted check-in times and was told no rooms were available. That is fair and understandable, but the promise to follow up with me when they did come available never materialized. Front desk attitude was aloof...and left me feeling like I was doing the hotel a favor by gracing them with my presence. Porters, when I did eventually get a room, took forever to deliver my bags. Rooms were tiny and expensive, probably a casualty of London, but furniture was cheap and the sense of luxury diluted by the poor quality. Televisions small too, entertainment selection dated. The hotel's strategy is modern chic with a minimalist style but ends up being modern disaster with a bad attitude.
cool place
BusinessTravelers
Great Service.
