Superior Room, 1 King Bed, Accessible
from $175
Park Plaza Westminster Bridge London
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 92 reviews
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Recent guest reviews
Hotel staff looks unhappy, angry all the time, they never smile. One of the staff was harassing me and was followed me because I couldn't show my room card keys, I complaint to the personal to the hotel and they was agree with that man and said was for security reasons. I let them know that anyone can carry a card key and enter to the hotel during any time and they wont know if they are terrorist, delinquent or prostitute like they make me feel (dressing with tennis shoes, long jeans, tshirt and not make cover at all). If any one have a better experience with that hotel, I personally congratulated them because I didn't. So horrible and embarrassing moment.
Very nice hotel, location was amazing the staff was very helpful, breakfast was great. I will definitely recommend this hotel and will definitely stay again in this hotel.
Great location. You can walk to big ben and london eye. Some details of cleaning and shower but in general was ok
The rates were very high, maybe not by London standards but certainly by mine. Still, the location was perfect. Walking distance to most of the main attractions.
Perfect place to stay for our 12 day visit to London!
Located very close to a number of London attractions as well as restaurants and pubs. The staff are very friendly and helpful.
Overall, my husband and I had a great experience with this hotel. It was perfectly placed in Westminster near the London Eye, Houses of Parliament, Westminster Abbey and other sites, which were all within walking distance. We were also a block away from Hop on and Off tours as well as the city buses. Couldn't have asked for a better location. Staff was friendly and the room was nice. My only issues were that the fire alarm went off not as a test or actual fire so several people from my floor went down unnecessarily at around 5am. Management did not offer any compensation for the inconvenience which caused us to sleep in much of our last day in London.
Their "king" size beds that are advertised,are actually a U.S. "full" size bed.
Nice hotel, great location since its walking distance from Parliament, Big Ben and Waterloo Station. I thought it was a bit too pricey for the room size and just for the view. Plus there was construction and painting in the hall...not really a great experience if youre staying there at the time. But if past that, it was nice and comfortable. Very nice indoor and sushi restaurant. Very friendly and informative staff and the room though clean i thought was a bit too trendy and dark. Too many dark colors. I would give 3.9/5 rating. (The room colors)
Great first international trip with kids. Perfect location
Walked to many sights, Imperial War Museum, The Abbey, Parliament, The Eye, Churchill War Rooms, Trafalgar Square and many good restaurants! Perfect hotel with great bar and lounge. Exceptional breakfast buffet! Staff is remarkable! Would stay again and would recommend to all!
perfect location, internet very fast and beautiful hotel
Would be a perfect 5, except that the concierge was less than useful. His feedback actually cost me money in his efforts to sell partner services for a tour. For this trip, I brought my grandmother and two aunts (87yo, 70, & 67). I had knowledge of the Original Tour and knew that it has lots of buses running, limited wait and multiple routes available for a view of the city. The concierge (M), after a splendid attempt at condescension, deigned to give me the feedback that I could do the Big Bus tour because they're the same. I noted my concerns, he assured me that we would be fine. After my grandmother stood for 20 minutes in the chill and watched 3 of the OT buses pass by, I broke down and purchased a second set of tickets on site bc the next BB wasn't expected for yet another 10 - 15 minutes. $220 pounds in less than 30 minutes. Half of it a total waste.
Everything was great until we were asked to evacuate the building on a cold morning because of the fire alarm activation. The website also did not mention anything about self parking and the only parking available was through a valet service.
Overall the hotel was wonderful. There we miscellaneous and minor issues with our room but it didn't deter us from having a great time. Hotel is beautiful, staff very professional and very Kind as well as helpful...would stay there again...
Location is very nice and the staff was helpful. However, I wasn't pleased with the room and amenities.
Comfortable bed, large room and bathroom (especially for London). Great location, right at the Eye and across the bridge from Big Ben and Westminster.
Great Location near Waterloo Station & the Underground. Also right next to some great London Attractions, i.e.: the London Eye on the Thames river where you can catch the boat cruise up the river to Greenwich. Plus it's across the river from Big Ben, the Parliament building and Westminster Abbey. You can also catch the hop on-hop off bus right there and some great places to eat. Locale, Italian Restaurant & Pret a manager. Local Taxi's are lined up right outside the hotel for easy access too. There is a bakery on the ground level for a quick bite and morning coffee too. All in all, many many conveniences to this hotel! Yes! Highly recommend.
Very close to Waterloo station, London Eye, Aquarium, Big Ben, Parlament, Westminster Abby, and London Dungeon. Also an easy walk across the bridge to Embankement station, and many playhouses. Spend a little more and get a great view of Big Ben and Parlament!
Great location. Very clean, fantastic restaurant and lounge. Only knock is on daily housekeeping---they did not change towels daily, not sure why. Perhaps we had to request it.
Hotel highlights
- Walking distance to London Eye and London Dungeon
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Located in London City Centre, Park Plaza Westminster Bridge London is within a 5-minute walk of popular attractions such as London Eye and London Dungeon. This 4-star hotel has 1019 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in London, the hotel is also a short walk from Sea Life London Aquarium and Big Ben.
Dining
Enjoy dining at one of 2 onsite restaurants including Brasserie Joel, which specializes in French cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Rooms
All 1019 air-conditioned rooms feature minibars, coffee makers, and laptop-compatible safes. 37-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Property features
Guests of Park Plaza Westminster Bridge London enjoy a full-service spa, an indoor pool, and a fitness center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 31 meeting rooms.
Guest reviews for Park Plaza Westminster Bridge London
unhappy staff!
Everyone
Hotel staff looks unhappy, angry all the time, they never smile. One of the staff was harassing me and was followed me because I couldn't show my room card keys, I complaint to the personal to the hotel and they was agree with that man and said was for security reasons. I let them know that anyone can carry a card key and enter to the hotel during any time and they wont know if they are terrorist, delinquent or prostitute like they make me feel (dressing with tennis shoes, long jeans, tshirt and not make cover at all). If any one have a better experience with that hotel, I personally congratulated them because I didn't. So horrible and embarrassing moment.
centrally located
Everyone
Very nice hotel, location was amazing the staff was very helpful, breakfast was great. I will definitely recommend this hotel and will definitely stay again in this hotel.
Everyone
Great location. You can walk to big ben and london eye. Some details of cleaning and shower but in general was ok
great location and staff, very expensive
Everyone
The rates were very high, maybe not by London standards but certainly by mine. Still, the location was perfect. Walking distance to most of the main attractions.
location, location, location!
Families
Perfect place to stay for our 12 day visit to London!
very nice hotel
Everyone
Located very close to a number of London attractions as well as restaurants and pubs. The staff are very friendly and helpful.
Review comment
Suat responded on Jun 5, 2017
Thanks for your wonderful review and great picture.
nice hotel close to attractions & transportation
Everyone
Overall, my husband and I had a great experience with this hotel. It was perfectly placed in Westminster near the London Eye, Houses of Parliament, Westminster Abbey and other sites, which were all within walking distance. We were also a block away from Hop on and Off tours as well as the city buses. Couldn't have asked for a better location. Staff was friendly and the room was nice. My only issues were that the fire alarm went off not as a test or actual fire so several people from my floor went down unnecessarily at around 5am. Management did not offer any compensation for the inconvenience which caused us to sleep in much of our last day in London.
Review comment
Suat responded on May 25, 2017
Thanks for sharing your feedback, its greatly appreciated.
Students
Their "king" size beds that are advertised,are actually a U.S. "full" size bed.
Review comment
Suat responded on May 8, 2017
Thanks for sharing your feedback. I'm am sorry if you were disappointed with the size of our beds and I understand that countries bed size categories do differ. I hope you had an enjoyable sleep.
very nice hotel close to city center attractions
Everyone
Nice hotel, great location since its walking distance from Parliament, Big Ben and Waterloo Station. I thought it was a bit too pricey for the room size and just for the view. Plus there was construction and painting in the hall...not really a great experience if youre staying there at the time. But if past that, it was nice and comfortable. Very nice indoor and sushi restaurant. Very friendly and informative staff and the room though clean i thought was a bit too trendy and dark. Too many dark colors. I would give 3.9/5 rating. (The room colors)
Review comment
Suat responded on May 8, 2017
Thank you for sharing your review. I am pleased to see you enjoyed the great central location and great Sushi restaurant we have onsite. I hope we have another opportunity to welcome you back and increase that 3.9 to a 5.
perfect location
Everyone
Great first international trip with kids. Perfect location
Review comment
Suat responded on Apr 23, 2017
I am delighted that you and your family had a great stay with us. I hope we have the opportunity to welcome you back again in the near future.
Thanks for choosing Park Plaza Westminster for your London vacation, it was a pleasure looking after you.