6/10 Okay
Michael
Feb 18, 2026
Liked: Amenities
Disliked: Property conditions & facilities
(Not for) ME London… This was bit of a disappointment.
Overview
The hotel has a 5 star rating, but really not a 5 star experience.
Perfectly located on the junction of Strand and Aldwych, great for West End and Exploring the city, and if you are looking for a hotel for location, this is a pretty decent location - they also have a great dining option at Luciano’s, which was a very positive experience; the restaurant staff were super attentive and food very good.
Rooms
The rooms are a little tired and basic, base of bed has a white pleather trim that are all damaged and look tatty, the shower has metal trays like a public swimming pool that were dirty.
Experience
The room was very hot and the A/C wouldn’t drop below 25.4°c, the bad experience was that I couldn’t get the room cool, but trying to resolve the issue. I called multiple times and the Engineer had been sent to different rooms other than mine. It was only resolved when I went downstairs to speak with the front of house team - they ended up moving me.
Then in my new room, I had a knock on the door and a cleaner said she was here to sort out the smell - again wrong room.
In the morning, I had to call 3 times for an iron and ironing board, again sent to wrong rooms and had to wait 45 minutes.
In short, whilst the staff were pleasant enough, it felt very disorganised and unprofessional.
ME London is not a value priced hotel and there are much better hotels in London at the same price point, that have a far super
Michael
Stayed 1 night in Feb 2026
