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Recent guest reviews

Very convenient and clean, with friendly staff. Comfortable bed and linens

The first place me in a small room in the the basement I did not like so they give another room at the back of basement i was tired and want to leave then they guy which was nice give me a room on first floor I booked since July The first guy said only basement Available I think they treat some people better That is what i think

Pictures in the website visually observed better conditioned rooms, carpet were old and dirt. The hotel team all of them good and Nice treat.

Great location, staff was very friendly and helpful! Rooms were nice.

THE WORST HOTEL EVER!! DO NOT STAY HERE. Horrible service, rooms are HORRENDOUS, with smelly and small toilets that can only fit one super skinny body. The bathtubs were dirty and the shower rod was broken, whixh they did not bother to fix at all. Breakfast was so bad that it literally was some pieces of bread and that's it. We were placed at the basement which had too narrow aisles/alleyways for large luggage and few unnecessary small flights of steps posed as an inconvenience to those with large luggage. Not only are the small alleys an inconvenience, it is a major fire hazard. Basement was VERY noisy as well. We were able to hear the EVERY SINGLE footsteps on the first floor which made it very hard for me to sleep. For this price, this is outright a scam. Do not bother to stay here at all. There are better hotels around the area, which you just need to top up a little, and I'll say it's worth EVERY penny you top up. TLDR; AVOID THIS HOTEL AT ALL COSTS.

Friendly staff at check-in. Cute little single room. Great location to public transport (tube and several bus lines) and Kensington Garden. Lots of shopping and food options within 5 minute walk. Great value for money. Would stay here again.

The location of this property is spot on. You have access to Bayswater (closest) or the Queensway Tube stops. With Bayswater you exit the station where you will see the Tesco Express, cross over the street and the next street you will see the hotel on your right. The access to the Sainsbury and Tesco grocery stores are great as well as plenty of dining options. The room is small but within the normal size of hotels in the UK and Europe while the bathroom was quite large. It is not fancy, but it clean and the area of quiet. The staff was very nice and very welcoming.

Pros: Perfect location—near shops, restaurants, and train/tube stations. Hot Breakfast. Con: tiny hallways, elevator, and shower. Lots of stairs to climb before you can get to a lift.

The only positive of this hotel is its location. The room was so small that two people could not move about at the same time. One of us needed to sit on the bed so the other could get dressed etc. The wallpaper is peeling off the walls. There is Spackle / plaster touch ups on the wallpaper. The bathtub faucet didn't turn off. The toilet can only flush once every 5-10 minutes. The heat can not be turned off and the only openable window requires standing on the bed to open and its a shoebox size window. The corridors are very narrow and claustrophobic.

The term, "You get what you pay for" was true with this hotel but maybe a little better than that. It was a good value in a good location and I wasn't really expecting much more. Room was a bit small and there was no AC, just fans. Clean and simple.

awful room. incredible small room and bathroom. 2electrical outlets. peeling paint in bathroom. wardrobe smelled- couldn't keep anything in there. had to walk up a flight of stairs then hallway then down 4 stairs to lift and go DOWN 1 flight. missing molding in lift.carpet torn on stair. web site said complementary continental breakfast. both of us looked at that at booking. at hotel was 6 £ per person extra.

The hotel has a great location. Less than one minute to the tube station and a great choice of restaurants within the area. The staff are always helpful, friendly and courteous. The only issue I had with this hotel was the WI Fi. Only worked in the reception area and is extremely slow.

Great for taking photos of the outside of the hotel - looks high class. Staff were all really nice. Rooms...small. Very small! Beaitiful building and great location right beside Queensway and subway stations.

The hotel is just fine, great location, friendly staff and clean. My one complaint is that Internet access in the rooms is needed (free of charge). It is a hassle to sit in the lobby to use wi-fi even if it is free.

If you just need a room in a good location but will not spend any time in it then this hotel will suit your purpose. I had a single room that was very small and so was the bathroom but I was only there to sleep and considering the prices of hotels in London it worked for me.

The hotel location is very good and the public areas, reception and bar, are quite nice. I stayed in a single room. it was very small, but expected that. The room looked very tired and the bathroom was small, but the shower had good water pressure. They charge for internet, but the connection was very good. If you are not going to spend any time in your room then you will be fine but if you want your room to have a nice ambiance then you may want to stay somewhere else.

At 68 pounds per night, it is someplace to lay your head in a small room with clean sheets. Nothing more. There hasn't been an update to the rooms in this place since Queen Victoria was crowned in the 1830's. The TV gets 3 stations. The internet access costs 15 pounds a day. You get one (small) bar of soap that lasts one shower to last you for your stay. However, it is in a convenient area of the city. There are no bugs. As I said the sheets are clean. The mattress is old. The floor is stained. The place is pretty least the rooms in the back are. The shower stall is 18 inches by 18 inches. The sink is 6 inches by 8 inches. If you are a normal sized human, you'll get by. If you are American Mid-west/South sized then you won't fit. The buffet continental breakfast is satisfactory for 7 dollars. Essentially if you want more than that you'll have to pay a lot more in London. If you can get by on the minimum, then this place will do the trick.

The staff were friendly and helpful. The halls to rooms very narrow. My room was in the basement with a window looking onto an adjacent wall. For one or two nights it was acceptable with easy access to tube stations.

The hotel has a great location near two tube stops. Room was typical European in size, but apportioned well. My only downside to the room is that it didn't have air conditioning, then again in the UK one doesn't really need it. It would have been nice though. The hallways are small (and the elevator), but again that is typical in European hotels. Hotel staff was courteous, bed was comfortable, and room was clean. Food around hotel was Eastern European and Asian, and quite plentiful. Other food is just a a tube stop away. I thought paying for internet was a bit expensive.

Great value and good location! The room was very small but had everything needed except AC. The room felt cramped and hot with little ventilation. The fan provided didn't do much. Paying for breakfast, although a very nice dinning area, was not necessary as there was a cute little cafe just around the corner that serves a full English breakfast for a great deal. I wouldn't want to spend anymore time in the room than needed but it was a great deal for location and much better than doing the hostel route when traveling with more than one person.

35-39 Inverness Terrace London England

Hotel highlights

  • Walking distance to Kensington Gardens and Kensington Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in London City Centre, Berjaya Eden Park London Hotel is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Kensington Palace. This 111-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.


Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


The 111 rooms have an array of amenities, including coffee makers, laptop-compatible safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.

Property features

Guests staying at Berjaya Eden Park London Hotel enjoy free WiFi in public areas, laundry facilities, and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. This smoke-free hotel also has a porter/bellhop.

Room options

Classic Single Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Deluxe Double Room, 1 Double Bed

1 Double Bed | Sleeps 2

Classic Double Room

1 Double Bed | Sleeps 2

Classic Quadruple Room

1 Double Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Berjaya Eden Park London Hotel

Everyone (7) Couples (1) Business (1) Family (4) Other (7) Friends (2)

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