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The Landmark London
5.0 out of 5.0
4.4
out of 5
"Very good!"
See all 96 reviews
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Recent guest reviews
What a wonderful hotel. Ideal location. We were traveling with our children and the brought a tent the first night for them to play with for the week. The staff was very friendly and always helpful. Such a great place to stay and enjoy London for the week.
This is the second time staying at The Landmark London Hotel. My first stay and experience is why I came back the second time. My second stay was not the same experience as the first. This seemed to be a different Hotel. It started off very disappointing with a dirty room. The bathroom sink and floor did not look to be cleaned from the last guests. The carpet was heavily stained in several areas. The mattres sagged in the middle and the sheets were torn. I did notify the front desk. They moved me to another room promising me a better experience. This room was smaller, not what I paid for and had its own concerns. I was tired due to a long flight, so I did not call the front desk again. Not sure if the management staff was the same since 2011, but the two rooms I occupied need some maintain and upkeep.
We enjoyed our stay at the Landmark. Staff was helpful and rooms were clean. The food was good if you were in a pinch...very overpriced. There's a costa and several small sit down restaurants close by. Beds were a bit uncomfortable and the decor needs to be brought up to date (missing tufts on headboard and dust in pictures).
Part of the Facilities were under renovation so could not use -spa and fitness center though hey had an alt option provided couple of blocks down. Restaurant was all booked in weekend. Could not use with no prior reservation for special occasion.
Comfortable rooms and friendly staff. Service is great, and quick room service. Location is very accessible. Would come again
We can't say enough good thing about the Landmark hotel in London. The location, the grand appearance, the warmth of the staff, the comfort were all top notch. The fact that the hotel was just across the street from the tube station and had a covered walkway was a real plus for those of us that are of a certain age. We will certainly stay at the Landmark on future stays in London.
Loved it!! Beautiful rooms, great location, the little cafe outside the hotel great for coffee and breakfast!! And extremely affordable..
This was by far the finest hotel I have ever stayed at. The bathtub was heavenly and the bed was amazing. Somebody even came to fetch my girlfriend's bracelet out of the drain at 2 AM! I would recommend this hotel to anybody who wishes to have a more than comfortable stay in London!
Nice room , clean and huge location is ok very good staff service Expensive food
Other than the beds being a little hard, the place is great. Would stay again.
Incredibly located, we spent a complete week at The Landmark as a family. Large room sizes are very accommodating for a 4-member family and have all of the amenities. Restaurant installations are top notch, but VERY pricey. Staff at hotel was EXTREMELY nice and welcoming throughout our stay. Location is fantastic as there is a Tube station across the street from rear exit. If we were to return, we would absolutely stay here again. Highly recommendable.
Nice hotel, big rooms. The bed and pillows could be a lot softer though.
Classic elegance without pretentiousness. The rooms are large, comfortable, and the bathroom stunning and spa like. Most importantly, the staff were universally incredibly attentive and welcoming. Great location!
We stayed at the Landmark for seven nights and could not have been more satisfied. The room was lovely and the staff was very accommodating. We had easy access to anywhere we wanted to go in London (and also had a tube station steps away). The dining at the hotel was also very good. We would certainly stay here again.
I get the sense this hotel doesn't know what it wants to be. Is it a premium hotel with great service and premium amenities or a budget hotel? The rates are priced competitively with other high end hotels but they overcharge you on everything and provide little amenities. No drinking water is provided, they charge almost $30 per day for internet access and the toiletries are their own bottled brands instead of known premium brands. The quality of food from their kitchen is also average.
Stayed at The Landmark for 4 nights and had a wonderful experience. The hotel is grand and the atrium is truly beautiful Our room faced the atrium and we enjoyed the soft music playing in the lobby. The room (a 1 bedroom suite) was enormous and definitely more than comfortable for our party of three. The service and staff were impeccable. We called for extra towels and they were there in less than three minutes. I thought the hair dryer was not working, so I called housekeeping and within two minutes someone was up in our room showing me how to use it. We made use of the complimentary overnight shoeshine service, much to my daughter's delight. We did not go to the spa or pool but I heard it is one of the nicest in London. The location, steps front he Marylebone underground station and a 4 minute walk from the Baker Street station was ridiculously convenient. Couldn't have had a better experience.. Definitely stay here if you are able!
They charge additionally for the swimming pool, Wi Fi, otherwise the hotel was great
The rooms are huge, especially when you think of London´s average rooms sizes. The staff was great and the ambience memorable.
A good find when business and pleasure intersect. 5* luxury and comfort. Easy access to West End and the City. The Spa is one of the best in London. The place to go if you want to avoid the touristy feel. The Queen (or your business colleagues, as the case may be,) would welcome afternoon tea at the hotel.
The Landmark is a wonderful hotel: Location, updated rooms, charm, great staff. BUT: I requested a non-smoking room but noted a heavy cigarette smell on my sheets and pillows for one of the nights I was staying there. It was rectified, but I certainly didn't like having cigarette smoke on the sheets and pillows. Would recommend however, otherwise.
Hotel highlights
- Walking distance to Baker Street and Madame Tussaud's Wax Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Located in London City Centre, The Landmark London is within a 10-minute walk of popular sights such as Baker Street and Madame Tussaud's Wax Museum. This 5-star hotel has 300 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.
Dining
Enjoy dining at Winter Garden, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
Rooms
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a minibar, a coffee maker, and free newspapers.
Property features
At The Landmark London, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is available for GBP 55 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Guest reviews for The Landmark London
Families
What a wonderful hotel. Ideal location. We were traveling with our children and the brought a tent the first night for them to play with for the week. The staff was very friendly and always helpful. Such a great place to stay and enjoy London for the week.
disappointing stay
Everyone
This is the second time staying at The Landmark London Hotel. My first stay and experience is why I came back the second time. My second stay was not the same experience as the first. This seemed to be a different Hotel. It started off very disappointing with a dirty room. The bathroom sink and floor did not look to be cleaned from the last guests. The carpet was heavily stained in several areas. The mattres sagged in the middle and the sheets were torn. I did notify the front desk. They moved me to another room promising me a better experience. This room was smaller, not what I paid for and had its own concerns. I was tired due to a long flight, so I did not call the front desk again. Not sure if the management staff was the same since 2011, but the two rooms I occupied need some maintain and upkeep.
beautiful hotel with good bones. needs updating.
Everyone
We enjoyed our stay at the Landmark. Staff was helpful and rooms were clean. The food was good if you were in a pinch...very overpriced. There's a costa and several small sit down restaurants close by. Beds were a bit uncomfortable and the decor needs to be brought up to date (missing tufts on headboard and dust in pictures).
convenient location and great comfort
Everyone
Part of the Facilities were under renovation so could not use -spa and fitness center though hey had an alt option provided couple of blocks down. Restaurant was all booked in weekend. Could not use with no prior reservation for special occasion.
Everyone
Comfortable rooms and friendly staff. Service is great, and quick room service. Location is very accessible. Would come again
wonderful family trip
Families
We can't say enough good thing about the Landmark hotel in London. The location, the grand appearance, the warmth of the staff, the comfort were all top notch. The fact that the hotel was just across the street from the tube station and had a covered walkway was a real plus for those of us that are of a certain age. We will certainly stay at the Landmark on future stays in London.
once in a lifetime vacation
GetawayWithFriends
Loved it!! Beautiful rooms, great location, the little cafe outside the hotel great for coffee and breakfast!! And extremely affordable..
attention to detail is key
Couples
This was by far the finest hotel I have ever stayed at. The bathtub was heavenly and the bed was amazing. Somebody even came to fetch my girlfriend's bracelet out of the drain at 2 AM! I would recommend this hotel to anybody who wishes to have a more than comfortable stay in London!
grate hotel
Families
Nice room , clean and huge location is ok very good staff service Expensive food
great place
Couples
Other than the beds being a little hard, the place is great. Would stay again.
The Landmark London
222 Marylebone Road, London, England NW1 6JQHotel Amenities
Hotel Area
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Dear guest, Thank you very much for your lovely review! We are delighted to read that you have enjoyed the special amenities we have provided for your children and also the location as well the helpful and friendly staff. We will forward your comments and looking forward to welcoming you back in near future! Warm regards, Tamara Deutzer Guest Relations Manager