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Recent guest reviews

There is absolutely nothing not to like about this hotel. Perhaps the most beautiful I’ve ever stayed in. Wonderful staff. Superb amenities. Highly recommend.

What a wonderful hotel. Ideal location. We were traveling with our children and the brought a tent the first night for them to play with for the week. The staff was very friendly and always helpful. Such a great place to stay and enjoy London for the week.

This is the second time staying at The Landmark London Hotel. My first stay and experience is why I came back the second time. My second stay was not the same experience as the first. This seemed to be a different Hotel. It started off very disappointing with a dirty room. The bathroom sink and floor did not look to be cleaned from the last guests. The carpet was heavily stained in several areas. The mattres sagged in the middle and the sheets were torn. I did notify the front desk. They moved me to another room promising me a better experience. This room was smaller, not what I paid for and had its own concerns. I was tired due to a long flight, so I did not call the front desk again. Not sure if the management staff was the same since 2011, but the two rooms I occupied need some maintain and upkeep.

We enjoyed our stay at the Landmark. Staff was helpful and rooms were clean. The food was good if you were in a pinch...very overpriced. There's a costa and several small sit down restaurants close by. Beds were a bit uncomfortable and the decor needs to be brought up to date (missing tufts on headboard and dust in pictures).

Part of the Facilities were under renovation so could not use -spa and fitness center though hey had an alt option provided couple of blocks down. Restaurant was all booked in weekend. Could not use with no prior reservation for special occasion.

Comfortable rooms and friendly staff. Service is great, and quick room service. Location is very accessible. Would come again

We can't say enough good thing about the Landmark hotel in London. The location, the grand appearance, the warmth of the staff, the comfort were all top notch. The fact that the hotel was just across the street from the tube station and had a covered walkway was a real plus for those of us that are of a certain age. We will certainly stay at the Landmark on future stays in London.

Loved it!! Beautiful rooms, great location, the little cafe outside the hotel great for coffee and breakfast!! And extremely affordable..

This was by far the finest hotel I have ever stayed at. The bathtub was heavenly and the bed was amazing. Somebody even came to fetch my girlfriend's bracelet out of the drain at 2 AM! I would recommend this hotel to anybody who wishes to have a more than comfortable stay in London!

Nice room , clean and huge location is ok very good staff service Expensive food

Other than the beds being a little hard, the place is great. Would stay again.

Incredibly located, we spent a complete week at The Landmark as a family. Large room sizes are very accommodating for a 4-member family and have all of the amenities. Restaurant installations are top notch, but VERY pricey. Staff at hotel was EXTREMELY nice and welcoming throughout our stay. Location is fantastic as there is a Tube station across the street from rear exit. If we were to return, we would absolutely stay here again. Highly recommendable.

Nice hotel, big rooms. The bed and pillows could be a lot softer though.

Classic elegance without pretentiousness. The rooms are large, comfortable, and the bathroom stunning and spa like. Most importantly, the staff were universally incredibly attentive and welcoming. Great location!

We stayed at the Landmark for seven nights and could not have been more satisfied. The room was lovely and the staff was very accommodating. We had easy access to anywhere we wanted to go in London (and also had a tube station steps away). The dining at the hotel was also very good. We would certainly stay here again.

I get the sense this hotel doesn't know what it wants to be. Is it a premium hotel with great service and premium amenities or a budget hotel? The rates are priced competitively with other high end hotels but they overcharge you on everything and provide little amenities. No drinking water is provided, they charge almost $30 per day for internet access and the toiletries are their own bottled brands instead of known premium brands. The quality of food from their kitchen is also average.

Stayed at The Landmark for 4 nights and had a wonderful experience. The hotel is grand and the atrium is truly beautiful Our room faced the atrium and we enjoyed the soft music playing in the lobby. The room (a 1 bedroom suite) was enormous and definitely more than comfortable for our party of three. The service and staff were impeccable. We called for extra towels and they were there in less than three minutes. I thought the hair dryer was not working, so I called housekeeping and within two minutes someone was up in our room showing me how to use it. We made use of the complimentary overnight shoeshine service, much to my daughter's delight. We did not go to the spa or pool but I heard it is one of the nicest in London. The location, steps front he Marylebone underground station and a 4 minute walk from the Baker Street station was ridiculously convenient. Couldn't have had a better experience.. Definitely stay here if you are able!

They charge additionally for the swimming pool, Wi Fi, otherwise the hotel was great

222 Marylebone Road London England

Hotel highlights

  • Walking distance to Baker Street and Madame Tussaud's Wax Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, The Landmark London is within a 10-minute walk of popular sights such as Baker Street and Madame Tussaud's Wax Museum. This 300-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool.


Dining

Enjoy dining at Winter Garden, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 300 rooms feature minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

The Landmark London features a full-service spa, an indoor pool, and a health club. Valet parking is available for GBP 55 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Marylebone Suite

1 King Bed | Sleeps 3

Deluxe Suite (Atrium Suite)

1 Queen Bed | Sleeps 3

Executive Room

1 King Bed | Sleeps 3

Family Room

2 Queen Beds | Sleeps 4

Guest reviews for The Landmark London

Everyone (6) Couples (41) Business (11) Family (31) Friends (4) Other (6)
5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 28, 2020

Dear Guest, Thank you very much for taking the time to rate your stay with us! We hope to welcome you to the landmark London soon. Kind regards,

5
Everyone

By on Jan 2, 2020

Review comment responded on Jan 8, 2020

Dear guest, Thank you very much for your lovely feedback! We look very much forward to welcoming you back again soon! Warm regards, The Guest Relations Team

5
Family

There is absolutely nothing not to like about this hotel. Perhaps the most beautiful I’ve ever stayed in. Wonderful staff. Superb amenities. Highly recommend.

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

Dear Guest, Thank you very much for your wonderful comments! We are delighted to hear that you enjoyed your stay and the service we have provided. We look very much forward to welcoming you back again soon! Warm regards, The Guest Relations Team

5
Family

What a wonderful hotel. Ideal location. We were traveling with our children and the brought a tent the first night for them to play with for the week. The staff was very friendly and always helpful. Such a great place to stay and enjoy London for the week.

By on Apr 6, 2019

Review comment responded on Apr 6, 2019

Dear guest, Thank you very much for your lovely review! We are delighted to read that you have enjoyed the special amenities we have provided for your children and also the location as well the helpful and friendly staff. We will forward your comments and looking forward to welcoming you back in near future! Warm regards, Tamara Deutzer Guest Relations Manager

2

disappointing stay

Everyone

This is the second time staying at The Landmark London Hotel. My first stay and experience is why I came back the second time. My second stay was not the same experience as the first. This seemed to be a different Hotel. It started off very disappointing with a dirty room. The bathroom sink and floor did not look to be cleaned from the last guests. The carpet was heavily stained in several areas. The mattres sagged in the middle and the sheets were torn. I did notify the front desk. They moved me to another room promising me a better experience. This room was smaller, not what I paid for and had its own concerns. I was tired due to a long flight, so I did not call the front desk again. Not sure if the management staff was the same since 2011, but the two rooms I occupied need some maintain and upkeep.

By , from California on Oct 1, 2017

4

beautiful hotel with good bones. needs updating.

Everyone

We enjoyed our stay at the Landmark. Staff was helpful and rooms were clean. The food was good if you were in a pinch...very overpriced. There's a costa and several small sit down restaurants close by. Beds were a bit uncomfortable and the decor needs to be brought up to date (missing tufts on headboard and dust in pictures).

By , from south carolina on Aug 13, 2017

5

convenient location and great comfort

Everyone

Part of the Facilities were under renovation so could not use -spa and fitness center though hey had an alt option provided couple of blocks down. Restaurant was all booked in weekend. Could not use with no prior reservation for special occasion.

By , from y on Apr 10, 2017

5
Everyone

Comfortable rooms and friendly staff. Service is great, and quick room service. Location is very accessible. Would come again

By on Apr 2, 2017

5

wonderful family trip

Family

We can't say enough good thing about the Landmark hotel in London. The location, the grand appearance, the warmth of the staff, the comfort were all top notch. The fact that the hotel was just across the street from the tube station and had a covered walkway was a real plus for those of us that are of a certain age. We will certainly stay at the Landmark on future stays in London.

By on Oct 1, 2015

5

once in a lifetime vacation

Friends

Loved it!! Beautiful rooms, great location, the little cafe outside the hotel great for coffee and breakfast!! And extremely affordable..

By on Sep 26, 2015

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