Staff was very responsive to requests. Great location. Older style hotel.
Very happy with this hotel. Definitely coming back
Helpful and friendly staff. Perfect location
Location is amazing, hotel staff is good, bed was good Hotel is outdated
The location was central; close to 3 underground lines and walking distance to many of London's primo sites. The staff was exceedingly helpful and friendly. They go the extra mile. I would definitely recommend this hotel!
The staff were amazing. The hotel has several amenities - lounge area for guests to wait for their room and enjoy coffee/tea/hot chocolate, chilled water and ice station, restaurants steps away.
Phenomenal location. Cute room. Lacked TV sports channels. Great staff! Jade was the absolute best and could easily be mistaken for a supermodel!
Absolute best location in the city for seeing all sights. Super accessible. Great hotel with comfy beds.
As soon as we needed something or faced an issue, the staff immediately addressed it.
Close to everything!
Toilet was dirty as soon as we got in the room, but manager was quick to call us and apologize for the situation and offered snack and wine. Staff very helpful. We were able to store our luggages for free after check out since our flight did not leave until evening. We got a chance to walk around without carrying heavy stuff.
Great location
I was surprised at how central this place was, wow! Easy to go anywhere. Bus stop literally 15 feet from the front doors. However, when it is busy you can't hail a taxi from the hotel entry. Thankfully, you only need to walk about 1/2 a block and you can easily flag them down there. I could see Trafalger Square and the National Gallery from my room. So central!
The location of this hotel is perfect for seeing the downtown London tourist sites. Can easily walk to Big Ben and Parliament, the river, and Buckingham Castle is only about 20 minutes walk through the park. The area was busy but we felt very safe. A great home base to see the city. Would definitely stay here again.
Loved the water stations on every floor with reusable bottles
Nice property, 4th stay in 5 years. Highly recommend, close to everything.
Located in London City Centre, The Grand at Trafalgar Square is adjacent to Trafalgar Square and within a 10-minute walk of other popular attractions like Piccadilly Circus. This 63-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.
Enjoy a leisurely bite to eat at Boyds Grill and Wine Bar, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. IPod docks, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
The Grand at Trafalgar Square features a gym, free WiFi in public areas, and meeting rooms. Offsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and express check-in.
Staff was very responsive to requests. Great location. Older style hotel.
Very happy with this hotel. Definitely coming back
Thank you for your feedback Viktoriya! It is lovely to hear that you enjoyed your stay with us. We are looking forward to welcoming you back again on your next trip to London.
Helpful and friendly staff. Perfect location
Thank you for your feedback Gary! It is lovely to hear that you enjoyed our perfect location and your overall stay. We hope to welcome you back again on your next trip to London.
Location is amazing, hotel staff is good, bed was good Hotel is outdated
Thank you for choosing The Grand – we are happy you enjoyed your stay overall. It was disappointing, however, to learn that we did not meet all of your expectations on this occasion and be assured we will use your feedback as part of our ongoing efforts to improve our services as we work with passion to make each guest's stay perfect!
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!
Thank you for choosing The Grand, and for taking the time to rate us - both are greatly appreciated!
The location was central; close to 3 underground lines and walking distance to many of London's primo sites. The staff was exceedingly helpful and friendly. They go the extra mile. I would definitely recommend this hotel!
Thank you for taking the time to share your valuable feedback with us Deborah. We are delighted to hear that our team members were exceedingly helpful and friendly. We love to hear about our guests receiving the best service. We look forward to welcoming you back to The Grand at Trafalgar Square in the near future.
The staff were amazing. The hotel has several amenities - lounge area for guests to wait for their room and enjoy coffee/tea/hot chocolate, chilled water and ice station, restaurants steps away.
Thank you for taking the time to review us Amanda, we are delighted you enjoyed our great location and overall stay. We look forward to welcoming you back on your next trip to London!
Phenomenal location. Cute room. Lacked TV sports channels. Great staff! Jade was the absolute best and could easily be mistaken for a supermodel!
Thank you for your kind review Robert, I will make sure Jade see it as it will make her day!Kind Regards,The Grand at Trafalgar Square
Absolute best location in the city for seeing all sights. Super accessible. Great hotel with comfy beds.
Thank you Susan T., for your sterling review - we are delighted you found us so central and perfect for all the attractions and amenities!
Thank you for your review Douglas! We are delighted to hear that you enjoyed your stay with us. We do hope to welcome you back again on your next trip to London.