lots of history, close to the Tube and lots of atttactions. food was really good. Only draw back was the rooms were small, but thats expected from an historic building

The location of the hotel is very convenient: 2-3 minutes walk from St James Park station, the Westminster abbey, supreme court (free to visit and some case is open to public),parliament, London eye, St James park, Buckingham palace, green park, etc. The breakfast and dinner are also excellent. And the hotel is a historic place in London, with the historic, beautiful look and decorations, but without the dated facilities (not smell old like some historic hotels). Staffs are very friendly and helpful. Anyway, we love this hotel and will come back and recommend it to other people.

This is a beautiful hotel in a great location. The staff was so friendly and accommodating! We would definitely stay here again. It had every possible amenity we could ever need and the staff was great about helping us find our way around town.

Exquisite English style hotel very centrally located.

Beautiful hotel walking distance to abbey and Buckingham Palace tube bus shops.

Great location, beautiful gardens, and friendly staff.

This hotel met all of our needs. Great location. They send up Champaign and chocolate for our 25th Wedding Anniversary.

My daughter and I stayed for 6 nights here and very satisfied with the facility and their services. I only have small disatisfsction with the sink where the water flows very slowly. Checking in and out was very efficient. The staff also helped me to find a solution for my daughter’s sudden illness. I highly recommend this hotel!

The hotel was very well kept and attractive. The staff was extremely helpful and knowledgeable. Food was good.

Convenient location, great staff, accommodated every request, excellent food

From the moment we arrived the concierge was attentive to our needs. We checked in much earlier than the published check-in time. We didn't expect our room to be ready but our bags were taken until we returned later in the day. The room was very comfortable with everything we needed.

It’s was fine, but reminded us of a used car; looked and felt new and shiny at first, but underneath it was kind of falling apart at the seams. The bathroom is the WORST. Hit multiple body parts on a clear glass shelf above the toilet, had a near spill climbing over the three foot wall to get into the shower. Just poorly designed. A pretty quiet neighborhood- which is good & bad. Not a lot to walk to, but quiet at nights/mornings. Very close to a tube station- which is good.

The hotel is so beautiful on the outside and cosy inside. We got a renovated room so it was modern and updated bathroom. Walking distance to Buckingham Palace and next door to the Tube . The only negative point is the wait on the weekend for breakfast- beautiful dining area but too small .

From the time we arrived and were greeted by the hotel staff and walked into the hotel we were impressed with the welcoming staff. Check in was efficient and the room was lovely. Walked to dinner, with numerous restaurants and pubs within a short walking distance. Would love to return to London and have a longer stay at this hotel

With my orbitz reward membership they upgraded me to a king room for free and I also got free breakfast buffet each morn which was great. Each room has 2 American electrical 110v outlets on the desk which was a huge perk. I wish I would have known this was the case a head of time as I waisted money on bringing converters and I bought a dual voltage flat iron and curing iron. I could have saved my money and just brought my regular American hair tools and used them just fine! The hotel is also close to most of the tourist attractions so we didn’t need to use the trains really. We could walk to most everything!

Second stay at St Ermin's with family. In 2013 had one of the "family rooms" with 2 queen beds and 2! bathrooms. Everything was great so returned to hotel in July 2017 with my son. I would consider this as a "luxury" hotel, one step below "super luxury". Location is very big plus. Very much family oriented with great rooms and staff.

We had a great time, this hotel is within walking of almost all the major sites. We walked to Big Ben, the Palace, Westminster. The Staff was outstanding. Helpful, fun to talk with. Room was clean everyday. No doubt we would stay here again. Thank you for being a part of our vacation

Hotel was close to the St James Park tube station, which allowed access to everything we wanted to do. The staff was very friendly and helpful. The two tours we booked through the Concierge were top notch (would recommend having them book the tours as they can sometimes get you on a tour that is closed to the general public).