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St. Ermins Hotel, Autograph Collection

4.0 out of 5.0

St. Ermins Hotel, Autograph Collection

4.0 out of 5.0

Recent guest reviews

Friendly staff from check in to dining to the bell hops.

lots of history, close to the Tube and lots of atttactions. food was really good. Only draw back was the rooms were small, but thats expected from an historic building

The location of the hotel is very convenient: 2-3 minutes walk from St James Park station, the Westminster abbey, supreme court (free to visit and some case is open to public),parliament, London eye, St James park, Buckingham palace, green park, etc. The breakfast and dinner are also excellent. And the hotel is a historic place in London, with the historic, beautiful look and decorations, but without the dated facilities (not smell old like some historic hotels). Staffs are very friendly and helpful. Anyway, we love this hotel and will come back and recommend it to other people.

This is a beautiful hotel in a great location. The staff was so friendly and accommodating! We would definitely stay here again. It had every possible amenity we could ever need and the staff was great about helping us find our way around town.

Exquisite English style hotel very centrally located.

Beautiful hotel walking distance to abbey and Buckingham Palace tube bus shops.

Great location, beautiful gardens, and friendly staff.

This hotel met all of our needs. Great location. They send up Champaign and chocolate for our 25th Wedding Anniversary.

My daughter and I stayed for 6 nights here and very satisfied with the facility and their services. I only have small disatisfsction with the sink where the water flows very slowly. Checking in and out was very efficient. The staff also helped me to find a solution for my daughter’s sudden illness. I highly recommend this hotel!

The hotel was very well kept and attractive. The staff was extremely helpful and knowledgeable. Food was good.

Convenient location, great staff, accommodated every request, excellent food

From the moment we arrived the concierge was attentive to our needs. We checked in much earlier than the published check-in time. We didn't expect our room to be ready but our bags were taken until we returned later in the day. The room was very comfortable with everything we needed.

It’s was fine, but reminded us of a used car; looked and felt new and shiny at first, but underneath it was kind of falling apart at the seams. The bathroom is the WORST. Hit multiple body parts on a clear glass shelf above the toilet, had a near spill climbing over the three foot wall to get into the shower. Just poorly designed. A pretty quiet neighborhood- which is good & bad. Not a lot to walk to, but quiet at nights/mornings. Very close to a tube station- which is good.

The hotel is so beautiful on the outside and cosy inside. We got a renovated room so it was modern and updated bathroom. Walking distance to Buckingham Palace and next door to the Tube . The only negative point is the wait on the weekend for breakfast- beautiful dining area but too small .

From the time we arrived and were greeted by the hotel staff and walked into the hotel we were impressed with the welcoming staff. Check in was efficient and the room was lovely. Walked to dinner, with numerous restaurants and pubs within a short walking distance. Would love to return to London and have a longer stay at this hotel

With my orbitz reward membership they upgraded me to a king room for free and I also got free breakfast buffet each morn which was great. Each room has 2 American electrical 110v outlets on the desk which was a huge perk. I wish I would have known this was the case a head of time as I waisted money on bringing converters and I bought a dual voltage flat iron and curing iron. I could have saved my money and just brought my regular American hair tools and used them just fine! The hotel is also close to most of the tourist attractions so we didn’t need to use the trains really. We could walk to most everything!

Second stay at St Ermin's with family. In 2013 had one of the "family rooms" with 2 queen beds and 2! bathrooms. Everything was great so returned to hotel in July 2017 with my son. I would consider this as a "luxury" hotel, one step below "super luxury". Location is very big plus. Very much family oriented with great rooms and staff.

We had a great time, this hotel is within walking of almost all the major sites. We walked to Big Ben, the Palace, Westminster. The Staff was outstanding. Helpful, fun to talk with. Room was clean everyday. No doubt we would stay here again. Thank you for being a part of our vacation

Hotel was close to the St James Park tube station, which allowed access to everything we wanted to do. The staff was very friendly and helpful. The two tours we booked through the Concierge were top notch (would recommend having them book the tours as they can sometimes get you on a tour that is closed to the general public).

Caxton Street 2 London England

Hotel highlights

  • Walking distance to St. James Park and Westminster Abbey
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, St. Ermins Hotel, Autograph Collection is within a 10-minute walk of popular sights such as St. James Park and Westminster Abbey. This 4-star hotel has 331 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with full breakfast served for a fee.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, designer toiletries, and bathrobes. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

At St. Ermins Hotel, Autograph Collection, guests have access to a fitness center, free WiFi in public areas, and a conference center. Parking is available for GBP 55 per night (GBP 55.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds, 2 Bathrooms

Queen 2 | Sleeps 5

Executive Room

King 1 | Queen 1 | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (28) Couples (26) Business (5) Family (20) Friends (5) Other (5)
5
Everyone

Friendly staff from check in to dining to the bell hops.

By on May 20, 2019

Review comment responded on May 23, 2019

I am pleased to read that you enjoyed your stay with us and that the staff was very friendly. I hope to have the opportunity to welcome you back soon again. Kind regards

4
Partner Couples

lots of history, close to the Tube and lots of atttactions. food was really good. Only draw back was the rooms were small, but thats expected from an historic building

By on Feb 25, 2019

Review comment responded on Mar 5, 2019

We appreciate your feedback! Thank you very much.

4
Everyone

By on Feb 2, 2019

Review comment responded on Apr 1, 2019

Dear guest Thank you for taking the time to review your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

5
Everyone

The location of the hotel is very convenient: 2-3 minutes walk from St James Park station, the Westminster abbey, supreme court (free to visit and some case is open to public),parliament, London eye, St James park, Buckingham palace, green park, etc. The breakfast and dinner are also excellent. And the hotel is a historic place in London, with the historic, beautiful look and decorations, but without the dated facilities (not smell old like some historic hotels). Staffs are very friendly and helpful. Anyway, we love this hotel and will come back and recommend it to other people.

By , from US on Jan 23, 2019

Review comment responded on Jan 25, 2019

Thank you very much for your feed back. It is great to read such a positive comments about the hotel and the staff. Looking forward welcoming you again. Kind Regards, Mercedes Bosch Front Office Manager

5
Everyone

This is a beautiful hotel in a great location. The staff was so friendly and accommodating! We would definitely stay here again. It had every possible amenity we could ever need and the staff was great about helping us find our way around town.

By , from Eugene, OR on Jan 21, 2019

Review comment responded on Jan 22, 2019

Dear KatieD Thank you for taking the time to write about your stay. I am pleased to read you enjoyed our location and the staff. I hope to have the opportunity to welcome you back soon again. Kind regards

5
Everyone

Exquisite English style hotel very centrally located.

By on Aug 18, 2018

Review comment responded on Aug 19, 2018

Dear Alex Thank you for taking the time to write about your stay. I am pleased to read that you liked our location and the hotel. I hope to have the opportunity to welcome you back soon again. Kind regards

5

elegant hotel

Everyone

Beautiful hotel walking distance to abbey and Buckingham Palace tube bus shops.

By , from carlsbad, CA on Jul 15, 2018

Review comment responded on Jul 18, 2018

Hi Maria, Thank you for your review. We are delighted to hear you enjoyed your time with us. We look forward to seeing you again! Best wishes, Amy

5
Everyone

Great location, beautiful gardens, and friendly staff.

By on Jun 10, 2018

Review comment responded on Jun 10, 2018

Dear Reviewer, Thank you for your wonderful review. I'm so glad to see you enjoyed your time with us and we hope to welcome you back in the no too distant future.

5

great location

Everyone

This hotel met all of our needs. Great location. They send up Champaign and chocolate for our 25th Wedding Anniversary.

By , from Orlando on Apr 30, 2018

Review comment responded on May 1, 2018

Dear Jeff, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha / Reception Manager

5

very nice hotel close to many attractions

Everyone

My daughter and I stayed for 6 nights here and very satisfied with the facility and their services. I only have small disatisfsction with the sink where the water flows very slowly. Checking in and out was very efficient. The staff also helped me to find a solution for my daughter’s sudden illness. I highly recommend this hotel!

By , from new york on Apr 6, 2018

Review comment responded on Apr 8, 2018

Dear Reviewer, Thank you for your kind words and I hope your daughter is feeling better. We have rectified the water flow issue today. We hope to welcome you back in the not too distant future. Kind regards,

St. Ermins Hotel, Autograph Collection

Caxton Street 2, London, England SW1H 0QW