Skip to main content
Beginning of main content

Recent guest reviews

Outstanding service. Delightful wine hour with family friendly entertainment. Fantastic scavenger hunt for kids. Tea and breakfast excellent. Storied hotel with historical displays and an apiary. Pull out couch/bed rather uncomfortable, otherwise a marvelous experience.

Conveniently located to see London. Easy to catch the tube to and from the airport. Clean and friendly staff.

This is a beautiful hotel. The staff is very friendly and helpful. We loved our room. It was spacious and very clean. The robes were a big hit with the kids. We loved having 2 bathrooms in our room since we were in one of the family rooms. The turndown service with the bees on the pillows were a fun end to the day. The breakfast buffet was wonderful and the young kids loved having their own area with some kid friendly items. The only thing I regret was not booking a tea time in advance because they were full the day we wanted to go. We would definitely stay here again if we make it back to London.

The whole stay felt like 5 star hotel service. I would absolutely stay here the next time I am in London.

Friendly staff from check in to dining to the bell hops.

lots of history, close to the Tube and lots of atttactions. food was really good. Only draw back was the rooms were small, but thats expected from an historic building

The location of the hotel is very convenient: 2-3 minutes walk from St James Park station, the Westminster abbey, supreme court (free to visit and some case is open to public),parliament, London eye, St James park, Buckingham palace, green park, etc. The breakfast and dinner are also excellent. And the hotel is a historic place in London, with the historic, beautiful look and decorations, but without the dated facilities (not smell old like some historic hotels). Staffs are very friendly and helpful. Anyway, we love this hotel and will come back and recommend it to other people.

This is a beautiful hotel in a great location. The staff was so friendly and accommodating! We would definitely stay here again. It had every possible amenity we could ever need and the staff was great about helping us find our way around town.

Exquisite English style hotel very centrally located.

Beautiful hotel walking distance to abbey and Buckingham Palace tube bus shops.

Great location, beautiful gardens, and friendly staff.

This hotel met all of our needs. Great location. They send up Champaign and chocolate for our 25th Wedding Anniversary.

My daughter and I stayed for 6 nights here and very satisfied with the facility and their services. I only have small disatisfsction with the sink where the water flows very slowly. Checking in and out was very efficient. The staff also helped me to find a solution for my daughter’s sudden illness. I highly recommend this hotel!

The hotel was very well kept and attractive. The staff was extremely helpful and knowledgeable. Food was good.

Convenient location, great staff, accommodated every request, excellent food

From the moment we arrived the concierge was attentive to our needs. We checked in much earlier than the published check-in time. We didn't expect our room to be ready but our bags were taken until we returned later in the day. The room was very comfortable with everything we needed.

Caxton Street 2 London England

Hotel highlights

  • Walking distance to Buckingham Palace and Big Ben
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, St. Ermins Hotel, Autograph Collection is within a 10-minute walk of popular sights such as Buckingham Palace and Westminster Abbey. This 331-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a conference center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.


Property features

St. Ermins Hotel, Autograph Collection features a gym, free WiFi in public areas, and meeting rooms. Parking is available for GBP 55 per night (GBP 55.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

Room options

Family Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (27) Couples (2) Family (3)
5
Family

Outstanding service. Delightful wine hour with family friendly entertainment. Fantastic scavenger hunt for kids. Tea and breakfast excellent. Storied hotel with historical displays and an apiary. Pull out couch/bed rather uncomfortable, otherwise a marvelous experience.

By on Aug 21, 2023

Review comment responded on Aug 22, 2023

What a great review – thank you ! I am over-the-moon that you enjoyed your stay with us and that our facilities and service met your expectations. I will be sure to pass your kind words onto the entire team. We hope you come back in the future for another enjoyable stay.

5
Partner Couples

Conveniently located to see London. Easy to catch the tube to and from the airport. Clean and friendly staff.

By on Dec 29, 2022

Review comment responded on Dec 30, 2022

Hi there!What a great review, thank you so much for this!We are looking forward to welcoming you back soon again.Kind regards

5
Everyone

By on May 7, 2022

5
Family Family with small children

This is a beautiful hotel. The staff is very friendly and helpful. We loved our room. It was spacious and very clean. The robes were a big hit with the kids. We loved having 2 bathrooms in our room since we were in one of the family rooms. The turndown service with the bees on the pillows were a fun end to the day. The breakfast buffet was wonderful and the young kids loved having their own area with some kid friendly items. The only thing I regret was not booking a tea time in advance because they were full the day we wanted to go. We would definitely stay here again if we make it back to London.

By , from Ohio on Aug 17, 2019

Review comment responded on Aug 19, 2019

Dear Cassandra Thank you for a wonderful review, we couldn't be happier about it! I am delighted to read that you and your family had an enjoyable stay and I can't wait to welcome you back soon again. Kind regards

5
Everyone

By on Jul 30, 2019

Review comment responded on Aug 2, 2019

Dear Guest, Thank you for giving us the perfect score!!! We are delighted to see that you enjoyed in the Hotel and you had an amazing time. We hope to see you soon again. Kind Regards, Front Office Team

5
Family with small children

The whole stay felt like 5 star hotel service. I would absolutely stay here the next time I am in London.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for your fantastic feedback! I hope to have the opportunity to welcome you back soon again. Kind regards

4
Everyone

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for taking the time to score your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

5
Everyone

Friendly staff from check in to dining to the bell hops.

By on May 20, 2019

Review comment responded on May 23, 2019

I am pleased to read that you enjoyed your stay with us and that the staff was very friendly. I hope to have the opportunity to welcome you back soon again. Kind regards

4
Partner Couples

lots of history, close to the Tube and lots of atttactions. food was really good. Only draw back was the rooms were small, but thats expected from an historic building

By on Feb 25, 2019

Review comment responded on Mar 5, 2019

We appreciate your feedback! Thank you very much.

4
Everyone

By on Feb 2, 2019

Review comment responded on Apr 1, 2019

Dear guest Thank you for taking the time to review your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

St. Ermins Hotel, Autograph Collection

Caxton Street 2, London, England SW1H 0QW
url importing http://www.orbitz.com/London-Hotels-St.-Ermins-Hotel,-Autograph-Collection.h436250-p2.Hotel-Reviews
There was an error importing /London-Hotels-St.-Ermins-Hotel,-Autograph-Collection.h436250-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/London-Hotels-St.-Ermins-Hotel,-Autograph-Collection.h436250-p2.Hotel-Reviews

Frequently asked questions