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Dorsett Shepherds Bush

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe
Front of property - evening/night
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

8.4 out of 10
Very good
(103 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dorsett Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,205 reviews
$145 nightly
The price is $174
Jul 14 - Jul 15
Total includes taxes and fees
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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dorsett Shepherds Bush is within a mile (2 km) of other popular sights such as Kensington High Street. This 4-star hotel has 317 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Eventim Apollo - 20 min walk - 1.1 miles
  • Kensington High Street - 20 min walk - 1.1 miles
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.1 miles
  • Hyde Park - 7 min drive - 2.9 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Dorsett Shepherds Bush features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, a porter/bellhop, and a banquet hall.
Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Similar properties

Front of property

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 695 reviews
$159 nightly
The price is $190
Jul 20 - Jul 21
Total includes taxes and fees
The Hoxton Shepherds Bush

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 70 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is a free cancellation option available at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Dorsett Shepherds Bush?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on Jul 11, 2025 start from $321.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Dorsett Shepherds Bush?

This hotel is situated in Hammersmith and Fulham within a short 20-minute walk of Kensington High Street and also 10 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Dorsett Shepherds Bush?

No, this hotel doesn't offer parking.

Does Dorsett Shepherds Bush feature a casino at the property?

No, Dorsett Shepherds Bush doesn't have a casino.

Is there an indoor pool at Dorsett Shepherds Bush?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Dorsett Shepherds Bush?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a bar.

Does Dorsett Shepherds Bush have a hot tub?

No, there isn't a spa tub at this hotel.

Does Dorsett Shepherds Bush have a restaurant that serves breakfast?

Yes, Dorsett Shepherds Bush serves an English breakfast for a surcharge each morning at Restaurant Spice Gallery.

Does Dorsett Shepherds Bush allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Dorsett Shepherds Bush for a fee of GBP 70 per pet, per stay.

Are there connecting rooms at Dorsett Shepherds Bush?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Dorsett Shepherds Bush?

The closest major airport to Dorsett Shepherds Bush is Heathrow Airport (LHR), which is 12.9 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is around 11.8 mi away.

Can I book a room with a balcony at Dorsett Shepherds Bush?

No, there aren't any guestrooms with balconies at Dorsett Shepherds Bush.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 936 out of 2110 reviews
Rating 8 - Good. 558 out of 2110 reviews
Rating 6 - Okay. 329 out of 2110 reviews
Rating 4 - Poor. 168 out of 2110 reviews
Rating 2 - Terrible. 119 out of 2110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niamh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice now, great place to stay - very spacious, comfortable, modern, friendly staff, good amenities. Just disappointed I didn’t find the hotel sooner as I stay in the area a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Amirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Have stayed before and will stay again. Hotel had great food options near by and very close to westfield. Check i. staff were amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfortable with fantastic welcoming staff.
Stayed 2 nights in Mar 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great spot especially if you are going to the empire for a gig.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Lovely hotel overall, arrived early and was told room ready, great I thought but was asked to pay £20 more which was disappointing. Needless to say I declined and stored my bags with the concierge. Nice clean room on the 6th floor overlooking the park.
Stayed 1 night in Mar 2025

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not far from Westfield and three different tube stations. Nice hotel would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally very good!
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Disappointed

Room was small , the heater was working all the time , they couldn’t fix it , we got a fan it was working better! Every were in the hotel were buckets of water leaking everywhere! The staff was very helpful, tried to help
Stayed 4 nights in Mar 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a great location

Very nice hotel in a great location. Good breakfast. Tiny room.
Stayed 1 night in Mar 2025

6/10 Okay

Bev

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Tyrone

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A great big disappointment

No room upgrade on arrival despite being a gold Hotels.com member, room was very small and dated. I was placed next to a cleaners cupboard so chatter and a door banging every ten minutes woke me very early in the morning. The room was ridiculously hot and I couldn't make it warmer. Window was sealed so couldn't open that. Toilet seat was in need of retirement, shaver socket didn't work. WiFi was patchy and slow. I rarely leave bad reviews but this place was a big disappointment. One good thing was that it is right next to the O2 Empire and less than ten mins walk from Shepherds Bush tube station. Staff were friendly enough
Stayed 1 night in Mar 2025

2/10 Terrible

L

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Anatalie

Liked: Cleanliness, staff & service, property conditions & facilities
great experience. left something in hotel room after check out & was able to retrieve it
Stayed 2 nights in Mar 2025

10/10 Excellent

Chukwuemeka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean lobby very nice good stay all around
Stayed 1 night in Mar 2025

8/10 Good

Badreldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emyr

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosie

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

The hotel is very closed to Westfield shopping centre. There are a lot of restaurants around.
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kath

Stayed 2 nights in Mar 2025

10/10 Excellent

Epiphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

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