Dorsett Shepherds Bush

4.0 star property
Hotel with a restaurant, near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Front of property - evening/night
Bar (on property)
Lobby
Executive Room | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd’s Bush Market
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Dorsett Room

  • Sleeps 2

Dorsett Room

8.2 out of 10
Very good
(127 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Dorsett Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dorsett Shepherds Bush is within a mile (2 km) of other popular sights such as Kensington High Street. This 4-star hotel has 317 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 miles
  • Shepherd's Bush Green - 1 min walk - 0.1 miles
  • Shepherd’s Bush Market - 3 min walk - 0.2 miles
  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 20 min walk - 1.1 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪Liz Cafe - ‬1 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Westfield London Shopping Centre
Dorsett Shepherds Bush features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, a banquet hall, and a porter/bellhop.
Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 70 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is a free cancellation option available at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Dorsett Shepherds Bush?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on Dec 23, 2025 start from $176.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Dorsett Shepherds Bush?

This hotel is situated in Hammersmith and Fulham within a short 10-minute walk of Westfield London Shopping Centre and also 20 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Dorsett Shepherds Bush?

No, there isn't parking at this hotel.

Does Dorsett Shepherds Bush feature a casino at the property?

No, Dorsett Shepherds Bush doesn't have a casino.

Is there an indoor pool at Dorsett Shepherds Bush?

No, there is no indoor pool at this hotel.

Is Dorsett Shepherds Bush good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a bar.

Does Dorsett Shepherds Bush have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dorsett Shepherds Bush have a restaurant that serves breakfast?

Yes, Dorsett Shepherds Bush serves an English breakfast for a surcharge each morning at Restaurant Spice Gallery.

Does Dorsett Shepherds Bush allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Dorsett Shepherds Bush for a fee of GBP 70 per pet, per stay.

Are there connecting rooms at Dorsett Shepherds Bush?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Dorsett Shepherds Bush?

The closest major airport to Dorsett Shepherds Bush is Heathrow Airport (LHR), which is 12.9 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is around 11.8 mi away.

Are there rooms with balconies that I can book at Dorsett Shepherds Bush?

No, there aren't any guestrooms with balconies at Dorsett Shepherds Bush.

Reviews

Dorsett Shepherds Bush Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 900 out of 2066 reviews
Rating 8 - Good. 528 out of 2066 reviews
Rating 6 - Okay. 334 out of 2066 reviews
Rating 4 - Poor. 173 out of 2066 reviews
Rating 2 - Terrible. 131 out of 2066 reviews

Reviews

6/10 Okay

Maria

Stayed 1 night in Sep 2025

6/10 Okay

JERMAINE

Traveled with partner
Liked: Staff & service
The room itself was very small and the carpet was severely stained. Also, very noisy outside the room, we could hear everything. The staff & restaurant was very good, but the room was underwhelming!
Stayed 4 nights in Sep 2025

4/10 Poor

PDD

Business traveler
Disliked: Staff & service, property conditions & facilities
I have stayed here many times and this hotel is nowhere near as good as it once was. Once again the shower tap was not working and the water would not turn off. There is always something problematic in the room and I cancelled my next trip and have changed hotels. Staff are not as friendly/helpful as they should be
Stayed 2 nights in Sep 2025

10/10 Excellent

Frans, Oak Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for king bed comfort. Wonderful friendly staff. Very nice bar. Very close to tube station and Paddington station only 2 miles away.
Stayed 7 nights in Sep 2025

4/10 Poor

Veronica

Business traveler
Disliked: Property conditions & facilities

The Hoxton next door is much better…

For the past two years I’ve stayed at the Hoxton hotel next door and thought I’d try somewhere different this time. I big mistake , a very tired and overpriced hotel, trying to be something more than it is. As for breakfast, wow an even bigger mistake paying £25 for that, second morning found a lovely cafe around the corner half the price with far superior food and ambience. Next time I’m putting my business back to the Hoxton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Bathrooms are a little grubby/dated. Shower in particular
Stayed 2 nights in Aug 2025

8/10 Good

Christina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westfield Shepherd’s Bush. Stayed for our 24th anniversary. Staff were helpful and friendly. £25 hold on credit card on check in. Breakfast was decent
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Conrad

Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Stayed 2 nights in Sep 2025

10/10 Excellent

vincent

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean and hospitable staff with good facilities. Only minor issue - told by reception the breakfast (additional fee paid in booking) finished at 10.30am. We arrived at 10.05am to be refused breakfast as weekday breakfast finished at 10am. Refund or alternative was not offered. Otherwise great stay lovely hotel and rooms.
Stayed 1 night in Aug 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and Westfield shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

2/10 Terrible

Delvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I
Stayed 5 nights in Aug 2025

6/10 Okay

Alex

Traveled with family
Liked: Staff & service, amenities
Staff were very helpful and friendly when asking questions. Showed a genuine interest in helping out and providing a great service. The hotel lobby is very grand as well as the room corridors being very well kept. However the room is very dated and quite dirty with stains all over the walls and carpets. Bathroom is very nice and big enough for 2 people. The location is very good as it is close to shops and transport links, however the area features a lot of noise at late hours which can make you feel slightly on edge if travelling back from the city centre late.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Incredible experience at the Dorsett! Leela always welcomes us warmly and, even more impressively, remembers us every time we arrive, something that makes us feel truly valued as frequent guests. This time, she went above and beyond to make our stay exceptional. Huge thanks to Leela and her amazing team, who are a real credit to the Dorsett and to their customers. We can’t recommend them highly enough! Outstanding
Stayed 4 nights in Aug 2025

8/10 Good

Ejiro

Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and great staff
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Traveled with group
Liked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
Stayed 5 nights in Aug 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Very nice location Very good room The crew is great Twinkle took really good care of us to upgrade our night Thank you to her
Stayed 1 night in Aug 2025