Henley House Hotel4.0 out of 5.0
Recent guest reviews
Couldn't get into our normal hotel for a business trip so got one of the last rooms available here. I emailed in advance and was able to get an early check in so we didn't need to take our luggage to the trade show at Olympia (walking distance nearby). Our room overlooked the lovely square and gardens and was beautifully clean. The room was snug but beautifully stylish. Shower was hot and powerful. Complimentary breakfast was great. Nice bright breakfast room. Banksy prints on every floor. Staff here were brilliant. Very friendly and polite. Only negative would be that our room did feel a bit small. Luckily was with my partner of some 13 years so pretty used to each other and only staying for one night so only had a weekender style bag. Definitely would use again. Bravo and Thank you.
On our Arrival we were a bit disappointed about the Hotel. As we arrived in our Room we had Problems with the Wifi-Signal on our Floor and we were not able to connect into Internet. The bigger Problem were the many hairs which were still laying all over the bathroom floor, in the shower and 1-2 in the sink. This is an absolute No-Go! As we left in the evening for some dinner, we mentioned the Problems with our room and the staff immediately promised some Actions and fixed the Problems as we came back some hours later. The breakfast is very good and the Croissants are amazing (you won't find anything similar in London). The atmosphere in the breakfast room (Wintergarden) is amazing and very bright even in the early morning hours. If you Need a good Standard London Hotel this is the right place for you - if you look to much into Details I would recommend another place as there are maybe some Points which are too bothering.
Stayed in a single room for 4 days in the last week of September 2017. Hotel is in a great location in Earl's Court, a 3 minute walk from the tube and bus routes giving easy access to the whole city. There are plenty of restaurants and pubs close by along with several stores selling groceries. As others have noted, the rooms are small. Think cruise ship cabin small. There is a tiny lift, however you will still likely have to climb some stairs to get to your room. People with mobility issues may find the hotel unsuitable. My room was clean, pleasant and in very good condition. The window opened and the A/C & heating system worked very well. The Wifi was always strong and I was on the top floor. There was a small fridge which allowed for storage of water, as well as some sandwiches and fruit. Breakfast was standard European hotel fare; bread, cheese, cold meat, fruit, cereal, yogurt, hard boiled eggs, coffee tea, juice served in a pleasant solarium on the ground floor. All the staff I encountered were friendly and helpful. I thought it good value and a great place to retreat to after long days out and about in London.
I stayed at the HHH before and knew what to expect. I booked the single room. It is super small, but very comfortable (if you are not a very big person) and has everything you need. It is clean and practical. The only improvement that could be done is the pressure for the shower, and maybe the breakfast. The location is perfect, in the nice South Kensington area, right by Earls Court Tube Station. Pubs, Cafes, Restaurants etc. close nearby. The staff at the front desk is very nice and helpful. I will definitely consider this hotel again for my next London trip.
We booked a deluxe double room but the one they gave us was rather small and disappointingly had a window facing a backyard fence, therefore no view whatsoever and little daylight. It was also right next to where the breakfast was served so we heard all the noise in the morning. Not quite the experience we were hoping for .. and certainly not worth the money. Apart from that, the hotel was in a really nice area and easy to reach although not in the city centre. It was clean and the rooms were tidy.
Many large hotel chains could learn from this hotel. The room we had was a superior deluxe and it was exactly that. The room is small, but even the Mondrian last week was small. But OMG it's so well thought out. Excellent bathroom and too many innovative touches to mention. You can certainly relax. Staff were super helpful and friendly and the complimentary continental breakfast was great. Comfy bed too. I'd deffo stay here again.
We arrived to a lovely box of chocolates for my birthday which was a lovely touch. The room no 21 was tiny. My daughter and I are small luckily. The room was noisy and by the lift so we didn't sleep well. The bin was full of not very nice items! The hotel smells dirty it definitely needs some sprays or reeds around. The rooms are modern but not well finished. It's a basic b and b but expensive for what it is. Staff are pleasant. Breakfast is ok but tables are close and we witnessed some revolting manners which put us off eating. Not a nice area really. Certainly wouldn't return I'm afraid.
Beware when booking with this hotel because when you give them your card details to book your room they take full payment without your permission when it clearly says on booking. Com that no payment will taken. Spoke to the hotel its self and they didn't really care hence I have now cancelled my booking. There seems to be no customer service or concern that they took payment from my card without asking for my permission and thought that was normal. Be careful booking with this hotel and its staff.
We were very happy with our stay here in Early August, Take the Piccadilly line on the Underground from the airport and you are there! We had a nice room with a balcony facing the park, really nice. We changed to a two single bed room due to us wanting to stay an extra day, it was a much bigger room and would recommend it over a double room! Nice breakfast, nice safe area ,nice employees. We would stay here again. The lift is small but we like the exercise of climbing stairs so no trouble for us!(in our early sixties)
The Henley House, which is very conveniently located on a quiet street near the Earl's Court Tube Station, has refurbished its guest rooms since I last stayed here a few years ago. Our quiet room was well-lit and very comfortable for two people, with a nicely modernized bathroom, a mini-fridge, a safe, very quiet air conditioning, and a view over the back garden. The sunny, glassed-in breakfast room also has been updated, but it continues to offer good continental breakfast selections. My only caveat is that, while the hotel does have a lift, many rooms are up or down a flight of stairs from where the lift stops so carrying luggage may be required. Apart from this slight inconvenience, the Henley House is a great value in a great location with a friendly, helpful staff. Wouldn't hesitate to stay here again.
- Close to Royal Albert Hall and Natural History Museum
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
Located in South Kensington, Henley House Hotel is within a mile (2 km) of popular sights such as Royal Albert Hall and Natural History Museum. The 21 rooms at this 4-star hotel include iPod docks, refrigerators, and coffee makers. Also close to this London hotel are Buckingham Palace and Big Ben.
Free continental breakfast is served each morning from 7:30 AM to 9:00 AM.
All 21 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes, phones, and desks.
At Henley House Hotel, guests have access to free WiFi in public areas, a computer station, and free newspapers. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a garden.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 534 reviews