Garden View Hotel

3.0 star property
Hotel with a 24-hour front desk, near Natural History Museum

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Photo gallery for Garden View Hotel

In-room safe, blackout drapes, free WiFi, bed sheets
Meeting facility
Porch
Interior entrance
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
29-31 Nevern Square, London, England, SW5 9PE
  • Place, Cromwell Road
    ‪2 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Quadruple Room

8.0 out of 10
Very good
(11 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room

7.6 out of 10
Good
(69 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(38 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds

7.8 out of 10
Good
(52 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Studio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in London City Centre within a mile (2 km) of Natural History Museum, Garden View Hotel is within 2 miles (3 km) of other popular sights such as Victoria and Albert Museum. The 61 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Cromwell Road - 2 min walk - 0.1 miles
  • Bupa Cromwell Hospital - 6 min walk - 0.3 miles
  • Kensington High Street - 9 min walk - 0.5 miles
  • Natural History Museum - 6 min drive - 1.2 miles
  • Hyde Park - 7 min drive - 1.7 miles

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 8 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Zizzi - ‬4 min walk

About this property

Garden View Hotel

Hotel with a 24-hour front desk, near Natural History Museum
Guests of Garden View Hotel have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Built in 1910
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Eco-friendly toiletries
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Garden View Hotel
Garden View Hotel London
Garden View London
Hotel Garden View
Hotel View Garden
View Garden Hotel
Garden View Hotel London, England
Garden View Hotel Hotel
Garden View Hotel London
Garden View Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Garden View Hotel?

Garden View Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Garden View Hotel?

This hotel is situated in London City Centre within a short 13-minute walk of Kensington High Street. You'll also find Hyde Park and Buckingham Palace within a short drive.

Is parking available on site at Garden View Hotel?

No, this hotel doesn't offer parking.

Does Garden View Hotel include a casino?

No, Garden View Hotel doesn't have a casino.

Will I find an indoor pool at Garden View Hotel?

No, there is no indoor pool at this hotel.

Does Garden View Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Garden View Hotel have a restaurant that serves breakfast?

Garden View Hotel offers breakfast for a surcharge though there is no restaurant.

Will Garden View Hotel allow pets to stay for free?

No, pets aren't allowed at Garden View Hotel.

Does Garden View Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Garden View Hotel?

The closest major airport to Garden View Hotel is London City Airport (LCY), which is 13.6 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.4 mi away (30-minute drive).

Can I book a room with a balcony at Garden View Hotel?

No, there aren't any guestrooms with balconies at Garden View Hotel.

Garden View Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1289 reviews
Rating 8 - Good. 445 out of 1289 reviews
Rating 6 - Okay. 273 out of 1289 reviews
Rating 4 - Poor. 119 out of 1289 reviews
Rating 2 - Terrible. 89 out of 1289 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Helen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for me!

As a lone woman I didn’t feel safe. The bathroom stank of damp. And there was an odd feel about the place. The door had some strange alarm on it when opened for too long.
Stayed 2 nights in Sep 2025

8/10 Good

Geraint

Stayed 1 night in Sep 2025

6/10 Okay

Simon

The room was small with a small double bed. The shower barely dribbled water. The bathroom did not have a ventilator. Hotel staff were putting something in the lift, so my wife had to take the stairs and fell down them, as they were narrow and slippery.
Stayed 3 nights in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service
It’s a convenient hotel. I would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Grahame, Highfields

Disliked: Staff & service, amenities, property conditions & facilities
The property is somewhat dated and the common areas fairly old and tired. The single room I had was very small but did the job if you are going out most of the time. The bed was comfortable, clean sheets and linen, a hot shower and kettle to make tea. There is a resonab level of noise in the area from traffic, sirens and people talking. It is not a quiet hotel but ear plugs helped greatly. A good location very close to the tube, restaurants and shops. Basic but functional as a hotel. Probably no more than two star.
Stayed 15 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re just looking for a good quiet place to lay your head that’s in a convenient location, I highly recommend this place here. Doesn’t have a ton of great amenities but it’s quiet, comfortable, and so close to the tube but not in a noisy way.
Stayed 3 nights in Sep 2025

4/10 Poor

Ehab

Disliked: Staff & service, property conditions & facilities, room comfort

First, my room was very small. I hardly move.

Stayed 3 nights in Sep 2025

8/10 Good

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient location and kept very clean. Also very tiny room, and nothing like the photos if you end up in the basement like we did.
Stayed 3 nights in Sep 2025

6/10 Okay

Diana

Liked: Staff & service, amenities
Disliked: Cleanliness
I liked the fact that the hotel was close to the shops and train station. I hated the fact that it didn’t have a mini fridge in the room to store stuff. The toilet seat was broken in my bathroom, found some hairs in the shower and the flashing button was hard and making it difficult to flash the toilet. The windows dirty and the corridor was dirty like they don’t hover the carpet. For a night or two nights stay is ok not more.
Stayed 4 nights in Sep 2025

2/10 Terrible

Ash

Disliked: Cleanliness, staff & service, property conditions & facilities
It shouldn’t been authorized to become or run as a hotel size of single room is out rage exteremly very small , bath room is not even enough to be used by small children sizes , left is only for one person with small cize It’s really a horrible place to stay⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
Stayed 3 nights in Sep 2025

10/10 Excellent

Giulianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% A+

It was amazing and the staff just made it better. A very very confortable hotel, well located, with great staff.
Stayed 6 nights in Sep 2025

6/10 Okay

Sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

4/10 Poor

elizabeth

Traveled with family
Liked: Staff & service
Disliked: Amenities
Pillows were like bricks, though the bed was comfortable. The small shower area made it difficult not to get water all over the floor. The facility was shabby all around —tiles broken in the bathroom, radiator cover not well-affixed, etc. — but the staff were friendly and did help where they could (extra towels, sticking plaster). We felt safe and though it was far out of the main part of London, it was in an area with a choice of restaurants.
Stayed 4 nights in Sep 2025

4/10 Poor

Elliott

Business traveler
My show was cold
Stayed 2 nights in Sep 2025

2/10 Terrible

Linda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Another property I had stayed for years , primarily due to the pool and was very upset it was emptied as advertised .Also hotel was being used by person's that were , medicaid ie homeless tenants of the property in a wing of the motel. They were mostly nice but in some cases they were living there so it was no longer like a motel more like a homeless shelter . The staff was nice thought . I was moved to another motel but as I hear this hotel is being demolished and rebuilt. this issue will be obviously not a problem in future.
Stayed 9 nights in May 2025

10/10 Excellent

Rebeka

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better stay elsewhere spend a bit more.

It's hard to find good things to say about the hotel. They do have a elevator that holds two people. We booked two rooms for our family. The rooms were dirty exposed wiring in the rooms. The toilets are so close to the wall your knees and forehead touch the walls. I am not a tall person only 5'9" and I had trouble using the bathroom. No AC but they did put a van in one of our rooms. One of the bathrooms had mold on the ceiling. Would not recommend staying at this hotel again. It has a hostile vibe to it.
Stayed 2 nights in Sep 2025

8/10 Good

Dian

Traveled with partner
Very Inexpensive for central location. Room basic but clean.
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, the Garden View punched way above its weight. Niggles were - no plug in the bathroom sink, and nowhere to hang towels when used but not needing replacement. Apart from that, the room was clean, if small, and in a great area for tube travel. We'd return quite happily.
Stayed 3 nights in Aug 2025

2/10 Terrible

azita

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There are bedbugs in the beds in this hotel. First, we stayed in room 34 and after the first night we got rashes. At first, we thought they were mosquito bites. After the second night we got more rashes. Really terrible! We complained to the hotel, after the 3rd night and they said they didn’t have a n empty room to change our room. They changed our room for the 5th and last night of our stay. Still, we got more bed bites and really bad skin allergic reaction to bug bites. When we came back home, we went to see doctors immediately. We ended up missing one day of work and paying to so much money for different medications. Overall, this hotel ruined our experience of visiting London.
Stayed 5 nights in Aug 2025

6/10 Okay

Tom

Liked: Staff & service
The area is okay.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Decor needs updating scuff marks all over walls
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Aug 2025

2/10 Terrible

ranganath

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay, I was subjected to highly unsanitary and unsafe conditions, which included a bed bug infestation as visible in the attached images (documenting both the mattress with droppings and a captured insect). This resulted in considerable distress, insect bites, and loss of sleep. The room also suffered from suffocating air quality, outdated décor, and poor customer service—despite my reservation for a ‘garden view’ room, I was assigned a basement room with no garden view whatsoever. These conditions clearly violate the Consumer Rights Act 2015 (UK), which requires services to be provided with reasonable care, skill, and as Accommodation with visible dirt/droppings, poor sanitation protocols, and misleading room allocation is both unfit for habitation and a breach of contract. Specifically: - The mattress had clear stains and droppings, as shown in my photos. - Bed bugs were found on-site and caused insect bites while staying in the room. - The air in the assigned room was stifling, with no ventilation or reasonable comfort. - The decor and overall maintenance were outdated and unacceptable for the advertised standards. - Staff failed to provide adequate support or respond effectively to complaints. - The room allocated was not as described or ordered (a ‘garden view’), but a basement, further adding to the inconvenience and loss of enjoyment.
Stayed 2 nights in Aug 2025

8/10 Good

DR BURHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025