Garden View Hotel2.5 out of 5.0
Recent guest reviews
Because we waited 2 weeks before our trip to get our ever-increasingly expensive airplane tickets, we sought to make it up with our hotel choice. My wife and I were looking for a centrally located, safe, good value hotel with free wi-fi and easy access to the London Underground. After hours of research I found Garden View Hotel, which hit all our checkpoints. Location: The hotel is situated in Nevern Square in Kengsington - a residential area in an urban pocket. It faces a large garden park surrounded by the rest of the apartments, hotels, and townhouses. A few blocks away on Earl's Court Road you are on a city street filled with convenience stores, restaurant chains, money changers, ethnic eats, and pubs. A lot of the businesses were Lebanese, Indian, English, and we were happy to see a couple of Filipino establishments mixed in. Hotel: The Garden View Hotel is older and somewhat dated. The elevator can barely fit 2 adults. We stayed on the 2nd floor with a view of the Garden in a Triple Room: A double bed with an additional single bed. Small and cramped - along with the beds there was a small desk and chair, small closet, and side tables. We used the single bed as extra storage for our luggage and clothes. The attached bathroom is a couple of small stairs up and it too is very small but adequate. Shower had plenty of hot water but low to medium power. There is no air-conditioning. Normally a deal-breaker - It wasn't a factor during our October stay as the two windows were kept open keeping the room comfortably cool. Outside noise wasn't an issue as we may have heard a drunken fellow singing one night and the occassional police siren. And for hotel noise – we would hear the room service shuffle around the hallways, but didn't hear any noticeable neigbhor noise or other distractions. Satellite TV is fine. We watched mostly local and BBC news but for those travelling with kids or ultra-conservative tastes beware: at night time there are 3 cable channels that have topless ladies soliciting phone sex chats. Tsk, tsk tsk. I did the research so you don't have to. Amenities: Very basic. There is a safe. Electric water jug to quickly boil water. Instant coffee and tea. Free Wifi was fine for general web surfing/emails. Shampoo, soup and conditioner were untouced and left behind (so you know it's crappy.) No fridge, no air-conditioning, no mircowave. Breakfast is not included. After hearing how basic and subpar it was, we would eat out at the nearby restaurants. Metro: You have 2 ways to get to the Earl's Court Metro Station. The back route is only a couple of blocks away, a 5 minute walk through residential streets, The Earl's Court Road stop will take you a bit longer (7 to 10 minutes) but you do get to pass by convenience stores, restaurants, and the best possible thing: a blue police call box AKA The Tardis. Fans of Doctor Who will see this iconic time-traveling replica nonchalantly right around the Earl's Court Road stop. Earl's Court is on the London Heathrow Airport tube line and also just a few stops away from the center of touristy London. Very convenient. And this stop, unlike some others, will have elevators. Staff: Lovely staff. Terri, the manager was very helpful throughout our stay. She printed tickets, answered all questions, and took care of our in-room safe issue. The rest of the crew were always smiling and kind. They did room service every night. Solid all-around staff service. Overall: Since the amenities were lacking and basic and the room itself very small, we would probably choose another hotel next time we are in London. But the location, the staff, the wifi, and the value make this a worthwhile stay to try once.
Great location around the corner from Earl's Court tube station. Very friendly and helpful staff, beds were comfy (we had a family room for 4 and everyone got a nice bed rather than the classic sofa bed / cot for the little ones). Satellite TV and free wifi. Very clean and quiet. Some of the facilities could improve though. The smallest lift I've ever been in. Not much storage in the room. My biggest issue was you couldn't lock the window closed, and you could open it fully from 30ft up, so this was a safety issue for the kids. I had to tell them not to touch it. Breakfast was disappointing. I like a nice continental with breads, pastries, meats, cheeses etc. This was not a continental breakfast. It was toast, cereal, juices and instant coffee sachets. Not even a brewed pot of coffee.
Very little to say rather than location is priceless in and out from airport and London amenities. Other than that, room layout ludicrous, jump over the bed to get to window or wardrobe or remove bedside tables and put beds together. We've booked a double bed room and for a double + one single bed, super tiny almost impossible to use bathroom (cupboard size) and we are small. Breakfast is just an illusion of a Continental means, no cheese, no ham, no eggs, just toast and butter, coffee and milk... poor. If you are looking for a bargain look better, if you are on a rush that's fine.
In 2015, we stayed here for a week; we enjoyed the location, staff, room, view, breakfast so much we returned in 2017 for another week's vacation. Special thanks to Terry, Anna and Elaina for all their kindness and attention during our stay. I highly recommend the Garden View to anyone who wants a great location, close to the underground, and a place to call home while they are away from home. Other guests are correct; very safe area of London and its quiet especially at night. When I'm travelling I look for a place that is clean, with good beds, shower and tv in the room!
Clean and big rooms for a very fair price. I have been there twice. The hotel is very close to Earl's Court Tube station, if one lands in Heathrow it's enough to take the Piccadilly for less than thirty minutes line without making any change.
Good Points In a quiet area and really close to the Tube. Bad Points TV didnt work, Lights needed new bulbs, beds were so close to the wardrobe you couldn't get into it, the shower curtain is too short so floods the bathroom, no hand towels available, or bath mat on the second night, doors don't close or lock, neither do windows, housekeeping don't actually do anything other than empty bins. Couldn't even phone down to reception to tell them all this as the telephone didnt work. Told reception of our issues, 3 different members of staff clearly couldn't care. Got given the name of the general manager to complain. Sent a letter, shockingly enough, haven't heard back from them either.
I booked my room at The Garden View Hotel at the very last minute and really loved the area. I felt safe and it was very quiet and peaceful, away from the main road. The room itself was tiny, literally only big enough for one person but that's all I needed. The shower was unusually high and the head isn't adjustable so it would have been nice to have a shower cap provided to save getting my hair wet. Either that or an adjustable head. The room was warm, I had a kettle, TV, tea and coffee. I had a hairdryer, a phone, cups for drinking, a big mirror and a lovely cosy bed. I paid a discount rate for this hotel and so to expect anything more would have been unrealistic and for the price I paid, I was very happy. My stay included breakfast, which is a choice of toast, juice, cereals and hot drinks. All in all, I would stay again!
The hotel was in a great location in Earls Court. So easy to get anywhere you needed. The rooms were clean, but super small...i'm guessing thats pretty normal for london though. I wouldnt bother with the breakfast as you can get better on earls court road for cheaper. As a non smoker, all the smokers at the front door was a bit yuk to walk through every day.
I visited London with my husband and two children and stayed here. We booked a family room - double bed and two single beds. It was clean, tv, coffee making facilities & toiletries in bathroom. Definitely not a 'garden view' we had a view of the back alley and bins. If I'm going to be picky which is me being truthful then the only thing couple of things I can pick up on was that the room was very hot and when the window was open it was extremely noisy due to what sounded like a squeaky bed!! The breakfast was also definitely not continental it was tea and toast with cheap cereal thrown in! We paid roughly £2.50 each & I'm sure a cup of coffee in the nearest cafe is more than that so can't really grumble. Staff were extremely helpful when asked how to get to places. Like the subject says - you get what you pay for. If you want luxury then you aren't getting it here but if you want clean, cheap accommodation then this is the place. For us it was a pit stop as we were out from am to pm and I would more than likely use this hotel again.
I do not know how this place has a business. This is the worst run company I have ever come across. I would never book here again and encourage everyone else NOT TO as well. If i could rate this in negative stars I would!!!!!!!!!!
- Close to Natural History Museum and Stamford Bridge Stadium
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Earl's Court, Garden View Hotel is within a mile (2 km) of popular sights such as Natural History Museum and Stamford Bridge Stadium. The 61 rooms at this hotel include electric kettles and flat-screen TVs. Royal Albert Hall and Buckingham Palace are also near this London hotel.
For your convenience, a continental breakfast is available for a fee.
The 61 rooms are heated and have electric kettles and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Guests of Garden View Hotel enjoy features like free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1032 reviews